Fairmont Dubai 5 gwiazdki

Ocena klientów (Ocena ALL) 4.6/5 Liczba opinii: 1 814

Gwarancja
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Fairmont Dubai - Image 1
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Sheikh Zayed Road, Dubai, Dubai, 97555 DUBAI, Zjednoczone Emiraty Arabskie

Opis

O hotelu

  • Prime location on Sheikh Zayed Road, near Burj Khalifa and Dubai World Trade Centre

  • In the heart of Dubai, near the World Trade Centre and International Financial Centre

  • Eleven dining and entertainment venues

  • Rejuvenating treatments at the Wellbeings Spa, and a rooftop pool with Arabian Gulf views

  • Elegant, contemporary rooms and suites with luxury amenities and sweeping city views

Nasze pokoje

Lokalizacja hotelu

Fairmont Dubai

Sheikh Zayed Road, Dubai, Dubai
97555 DUBAI
Zjednoczone Emiraty Arabskie

Pozycja GPS:25.2264, 55.284

Telefon
Faks +971 4 332 4555

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.6/5  Liczba opinii: 1 814

Ocena TripAdvisor  4.7/5  Liczba opinii: 6 831

Outstanding Hotel and Exceptional Staff

Ocena na stronie TripAdvisor 5.0/5

Rafael O Opinia zatwierdzona w TripAdvisor

A perfect hotel. The room was extremely spacious and very functional. The common areas are excellent, especially the pool area, the lobby with panoramic elevators, and the breakfast area. Breakfast was outstanding, with a great variety of options, everything freshly made, and no issues at all with availability. My biggest thanks go to the hotel staff. Beyond being polite and friendly, they were incredibly helpful on our check-out day, when unexpected heavy rain flooded the road to the airport and made it difficult to find a taxi. The staff helped us find drivers and made our return to the airport much easier, which would have been very difficult without their assistance. I would definitely stay at this hotel again.

Dear R_Oliveira, We are very thankful for your valuable comment and wonderful rating which means a lot to us. We are thrilled, as well, to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. Once more, we thank you for sharing your experience with us and look forward to serving you again soon. Kind regards, Fairmont Dubai

This was a fantastic stay - thanks to the whole team!

Ocena na stronie TripAdvisor 5.0/5

MJSDXB Opinia zatwierdzona w TripAdvisor

I had a wonderful business stay at the Fairmont Sheikh Zayed Road Hotel and would happily come back again. The location is unbeatable for business travelers. It’s perfectly situated close to DIFC, Business Bay, and Deira, making meetings and commuting incredibly easy. The metro station is directly in front of the hotel, and from there the Dubai Mall and Burj Khalifa are only three metro stops away—it honestly doesn’t get better than that. The rooms are very clean, spacious, and nicely arranged, offering a comfortable and relaxing atmosphere after a busy day. The gym is well equipped and ideal for keeping up with workouts while traveling. Overall, this was a fantastic stay—comfortable, convenient, and professional in every way. A hotel I would definitely return to and highly recommend, especially for business trips to Dubai.

Dear valued guest, We are very grateful for the time and effort you spent to share your personal experience at our hotel, and for the kind comments. Feedback like yours is valued by every team member here and gives us the motivation to continue developing our services. We certainly look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Best regards, Fairmont Dubai

so good

Ocena na stronie TripAdvisor 5.0/5

reza a Opinia zatwierdzona w TripAdvisor

everything was perfect except the cars continuous noise and second they keep the rooms so cold! the staff are polite and patient

Dear R4802KPrezaa, Thank you for sharing your feedback on your recent stay among us. At the Fairmont Dubai, our major objective is to provide high standard services and ensure delivering unforgettable experiences to our guests. Your honest comments are very significant in this process, therefore, we highly value your time and constructive critics. Again, we thank you for this kind review, it has been a pleasure for us to read, and we look forward to serving you again soon. Warm regards, Fairmont Dubai

Complete disregard for guest safety

Ocena na stronie TripAdvisor 1.0/5

D E Opinia zatwierdzona w TripAdvisor

Stayed 11 nights in a suite at Fairmont Dubai and overall expected a high standard of care consistent with a five-star property. Unfortunately, a serious safety incident occurred during my stay. Late at night, while crossing the hotel access road with my elderly mother, a valet-operated vehicle accelerated aggressively toward us and stopped less than a metre away. The driver did not apologise or acknowledge the incident and drove off. The matter was reported immediately. Senior management acknowledged the seriousness, reviewed CCTV, and confirmed the individual would no longer operate on the property. Those operational steps were appropriate and appreciated. However, the subsequent guest response framed the incident as an “inconvenience” and offered a minimal goodwill gesture that did not reflect the seriousness of a near-miss safety event involving an elderly guest. That framing was inconsistent with the hotel’s own handling of the matter. I escalated this to Accor corporate more than 10 days ago and have yet to receive any follow-up. While parts of the stay were otherwise fine, this experience exposed a troubling gap between safety accountability behind the scenes and how guest impact is addressed. I would encourage management to review how serious incidents are classified and resolved from a guest perspective

Great Experience

Ocena na stronie TripAdvisor 4.0/5

Abdulmoez-Tahmaz Opinia zatwierdzona w TripAdvisor

After long time i came back to Fairmont and it looks like they did renovations to their rooms as the room furniture was quite new and room equipped with all required amenities and accessories. The only issue i faced was mobile coverage inside the room as there was no signal inside my room # 2421

Dear Abdulmoez, Thank you for taking the time to share your impressions of your recent stay with us. Feedback like yours is invaluable in helping us maintain and enhance the quality of service we offer our guests. We truly hope to have the pleasure of welcoming you back in the future, and we remain committed to ensuring you enjoy an exceptional holiday experience with us. Kind regards, Fairmont Dubai

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 171 Liczba opinii 9.6/10 Lokalizacja
  • 1 647 Liczba opinii 8.6/10 Pokój
  • 5 276 Liczba opinii 9.5/10 Obsługa
  • 11 Liczba opinii 5/10 Internet
  • 1 150 Liczba opinii 8.4/10 Śniadanie
  • 909 Liczba opinii 8.8/10 Jedzenie
  • 801 Liczba opinii 9.2/10 Klimat
  • 659 Liczba opinii 8.9/10 Czystość

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