Fairmont Dubai 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,513 件のレビュー

Fairmont Dubai - Image 1
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説明

ホテルのその他の情報

  • In the heart of Dubai, near the World Trade Centre and International Financial Centre

  • Ten dining and entertainment venues

  • Rejuvenating treatments at the Wellbeings Spa, and a rooftop pool with Arabian Gulf views

  • Elegant, contemporary rooms and suites with luxury amenities and sweeping city views

当ホテルの客室

ホテル所在地

Fairmont Dubai

Sheikh Zayed Road, Dubai
97555 DUBAI
United Arab Emirates

GPS:25.2264, 55.284

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,513 件のレビュー

トリップアドバイザーの評価  4.5/5  6,491 件のレビュー

Unforgettable 2 nights

トリップアドバイザーの評価 5.0/5

themainvampire トリップアドバイザー認証口コミ

ok first of all i would like to thank all the reception staff with special thanks to the cutest ever EKATERINA SADCHIKOVA who i met her during checkout but she prepared everything for me on the basis of a pre stay email, actually she is very dynamic and know well what she is doing and because of her i was extremly satisfied for the whole 2 days, another big thanks for the Salman the guy who checked me in, very nice and professional and extremely helpful and i will not forget his night manager Mr Amer Hana for his kind help also Guys at the room cleaning and also room service were perfect and restaurant in the ground floor was amazing The place is perfect for short stays and in the heart of sheikh zayed near to everything and really its cost effective where u can find luxury against not too much money The pools are cool and the setup is perfect, food is amazing Gym was closed so i will check it next time Bars are cool with reasonable prices

Dear valued guest, We are so happy to see the excellent rating and happier to know that you had a flawless accommodation among us. Your opinion is very important to us. Thank you for referencing to some of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. Again, we appreciate this wonderful review, it has been a pleasure for us to read and we look forward to serving you again soon. Kind regards, Fairmont Dubai

Slipped but did not fall - Lovely hotel

トリップアドバイザーの評価 5.0/5

Tommy K トリップアドバイザー認証口コミ

Stayed at the Fairmont Dubai for one night as an ALL Gold on an Accor Preferred Hera rate. I was accommodated in an upgraded junior suite. The room I was assigned was beautifully appointed and functional. I appreciated the large windows which allowed for significant natural light to enter. The hotel met all brand standards, including a tasty welcome snack of dates with almond bits. The location of the Fairmont was also excellent, with doorstep connectivity to the Dubai Metro’s WTC station. I would pick this location over hotels closer to the Burj/Mall just for the ease of access to transportation. There was a minor hiccup with the application of the hotel credit that came with the rate. While I had arranged a spa session with the hotel beforehand and mentioned plans to use the credit both via email and at check-in, I was informed belatedly that the credit would not apply to the spa as it was not run by the hotel. By the time this was the case, there was no practical way for me to utilise the credit. While the front desk agents were not empowered to resolve the issue, I was pleased that Guest Experience Ambassador Kate heard me out and made things right. She arranged for the credit to the honoured. This allowed me to complete this stay on a positive note, barring which this would likely be a 2/3* review lamenting how the hotel has misleading practices. Kate is a credit to the hotel, and I’m prepared to return and recommend the Fairmont largely due to her hospitality.

Dear kommytoh, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to know that we were able to match your holiday expectations. We are thrilled, as well, to read that you felt welcome and supported from the moment you arrived until the moment you departed and will not fail to share your compliments with Ms. Kate as we know it will be a great source of motivation to keep on going the extra mile. We look forward to welcoming you back again very soon. Kind regards, Fairmont Dubai

Try this hotel I am sure it will be your home in Dubai

トリップアドバイザーの評価 5.0/5

Abu Y ビジネス - トリップアドバイザー認証口コミ

A very good location if you come for business or leisure, containing about 10 restaurants and clubs Chromecast is available to connect your phone to tv and enjoy watching your Netflix and you tube. Staff are very helpful 24 hours. Sofia at reception is brilliant ⭐️

Dear Abu Y, We would like to thank you for choosing our hotel for your stay and for the kind review you shared. In fact, guest satisfaction is a primary goal to us and we work hard to achieve it, thus, it gives us great pleasure when we know that our guests have enjoyed their overall experience at our hotel. We thank you again for the wonderful comment and we will be more than happy to welcome you again in the near future. Kind regards, Fairmont Dubai

Fairmont Dubai Review

トリップアドバイザーの評価 5.0/5

tom S トリップアドバイザー認証口コミ

Really welcoming experience. Ousman who greets you as you arrive is absolutely amazing and puts a smile on my face daily without fail. The hotel staff are great and the hotel is always clean and tidy and always a great experience each time I come

Dear valued guest, Thank you for reviewing your recent stay at our hotel. It is wonderful to know that we were able to make your stay special from the moment you arrived until the moment you departed, especially that our main goal is to deliver high end services that will meet the guest's expectations. Again, we highly appreciate your review and will be looking forward to welcome you back in the near future. Warm regards, Fairmont Dubai

Great service

トリップアドバイザーの評価 5.0/5

belladunk99 ビジネス - トリップアドバイザー認証口コミ

Thank you Teddy. Really great and helpful service from Teddy and the team! The valet team were also super friendly and welcoming. I appreciate the kind assistance and service during my business trip. Will definitely come back. Thank you! !

Dear belladunk99, Thank you for leaving us such a nice review. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Kind regards, Fairmont Dubai

との提携 TripAdvisor

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