Fairmont Dubai 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,677 件のレビュー

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Fairmont Dubai - Image 1
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Sheikh Zayed Road, Dubai, Dubai, 97555 DUBAI, アラブ首長国連邦

説明

ホテルのその他の情報

  • Prime location on Sheikh Zayed Road, near Burj Khalifa and Dubai World Trade Centre

  • In the heart of Dubai, near the World Trade Centre and International Financial Centre

  • Eleven dining and entertainment venues

  • Rejuvenating treatments at the Wellbeings Spa, and a rooftop pool with Arabian Gulf views

  • Elegant, contemporary rooms and suites with luxury amenities and sweeping city views

当ホテルの客室

ホテル所在地

Fairmont Dubai

Sheikh Zayed Road, Dubai, Dubai
97555 DUBAI
アラブ首長国連邦

GPS:25.2264, 55.284

電話番号
ファックス +971 4 332 4555

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,677 件のレビュー

トリップアドバイザーの評価  4.7/5  6,809 件のレビュー

Not good for Diamond Members

トリップアドバイザーの評価 2.0/5

Corkber トリップアドバイザー認証口コミ

Unfortunately this hotel is not a good choice for a Diamond member of Accor. The room wasn’t ready at check in and I got no upgrade. In fact I didn’t even get an apology or an explanation as to why I wasn’t upgraded. There is no members or gold lounge in the hotel. I wasn’t even offered complimentary breakfast. There is no comfortable place to have a meal in the evening. The main restaurant is buffet only. The bar is freezing cold with big screens and smoking. I ended up eating in my room every evening. The only place the welcome drink is offered is the highly air-conditioned dark bar. There are plenty of alternative hotels in Dubai that respect Diamond members. I see no reason why I should ever consider staying at the Fairmont again.

Dear Corkber, We sincerely appreciate you taking the time to share your valuable feedback. We’re very sorry to hear that your experience at our hotel did not meet your expectations. Our mission is to provide exceptional guest experiences, and we regret that we fell short in your case. We invite you to share more details about your stay, as we are genuinely concerned by your rating and eager to make things right. We hope to hear from you soon and look forward to welcoming you back, committed to delivering the experience you deserve. Best regards, Fairmont Dubai

Friendly efficient staff.

トリップアドバイザーの評価 5.0/5

DEORAHB トリップアドバイザー認証口コミ

The staff including Asman at the door, Mina our lovely waitress Sateesh the most efficient, helpfull and friendly waiter were all amazing. The sous chef Prashed couldn't have been more helpful and even gave me one of his delicious recipes. We would come back here just to see the lovely staff unfortunately I didn't get all there names 😕 . The hotel is on a busy road.andt very close to the metro station so its quick and easy to get around.. Everywhere is immaculate and everyone is so helpful and friendly. There is a transfer every day to kite beach which is very nice with restaurants and showers available also beds and showers to rent for the day.

Dear Deorahb, Thank you for the glowing review! It was a pleasure having you as our guest. We're thrilled to know that you had a memorable stay at our hotel and can't wait to have you back for another fantastic stay. Safe travels until then! Warm regards, Fairmont Dubai

Amazing stay

トリップアドバイザーの評価 4.0/5

Thunayan A トリップアドバイザー認証口コミ

I was happy with my stay always being here feeling like home good staff and smiling team cleaning in best nice tidy room Hafiz was very helpful and supportive during my stay

Dear Thunayan A, Such a lovely review that will make our day. This is what we work hard for, guest satisfaction. When we see this encouraging feedback, we know that we are on the right track and will be excited to do more. So, thank you for all the kind words and support. Assuring to provide you with a new amazing stay on your next visit which we hope it will be soon. Best Regards, Fairmont Dubai

Great stay in Dubai

トリップアドバイザーの評価 5.0/5

Neville C トリップアドバイザー認証口コミ

My wife and I had an amazing stay at the hotel for three days recently. My stay was full of hospitality, care and quick response to any request, which made my stay one of the best experience I ever had. When leaving we had a 2am flight and the hotel allowed us to stay in our room for the day of checkout until 8pm which was greatly appreciated. The hotel is 5 star in every service and every aspect. The staff are very welcoming and extremely helpful. I would highly recommend a stay at this hotel for anyone staying in Dubai.

Dear Valued Guest, Thank you for your excellent review. It looks like your experience with us made your weekend trip more memorable, and we could not be happier! We are stoked to earn your recommendation. Know that our entire team would be happy to welcome you and your group back to our hotel. We hope your next visit is just around the corner, and we wish you safe travels always. Best Regards, Fairmont Dubai

Best Events & Banqueting Team in Dubai

トリップアドバイザーの評価 5.0/5

DayTrip613013 トリップアドバイザー認証口コミ

We hosted two events at Fairmont Dubai in one day, and the team were absolutely outstanding. We run large-scale events across Dubai and the wider region many times every year, and have been doing so for the past 10 years. Hands down, Fairmont Dubai’s events and banqueting team are the best we’ve ever worked with. They genuinely bent over backwards to make sure every single request was handled, and we had plenty of last-minute and not-so-easy ones. Everything was done with speed, professionalism, and zero fuss. The food, service, and overall execution were exquisite, and their calm, capable approach made a complex day feel seamless. Our events were a success because of them, and we can be difficult clients, so that says a lot. A heartfelt thank you to everyone involved. And a special shout out to Jen and Cindy. They are phenomenal, and as long as they’re around, we wouldn’t hesitate to host events here again. Deep gratitude to the entire Fairmont Dubai team. You truly deserve all the recognition.

Dear Valued Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. It is so rewarding to us to know that you were happy with our high-notch services and our professional staff. We take pride in providing a comfortable and relaxing ambience for all of our guests , so it gives us great pleasure when we find that our efforts are realized and valued. As well, we truly appreciate your kind words to Gharam, which we will share with her to make her day. Thank you again for your stay and feedback, we look forward to welcoming you back at our hotel. Best Regards, Fairmont Dubai

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,138 件のレビュー 9.6/10 ロケーション
  • 1,592 件のレビュー 8.6/10 客室
  • 5,144 件のレビュー 9.6/10 サービス
  • 10 件のレビュー 5.2/10 インターネット
  • 1,114 件のレビュー 8.7/10 朝食
  • 911 件のレビュー 9.1/10 料理
  • 780 件のレビュー 9.2/10 雰囲気
  • 633 件のレビュー 8.8/10 清潔さ

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