スイスホテルアルムルージュドバイ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,675 件のレビュー

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Al Mustaqbal Steet, Opposite The Dubai Mall, Downtown Dubai, 117546 ドバイ, アラブ首長国連邦

説明

ホテルのその他の情報

  • 市内中心部に屋外プールを完備したリゾートホテルの雰囲気。

  • ビジネスや社交イベントに向いた活気あふれる空間を提供

  • 幅広い種類の食事メニュー

  • サウナやマッサージサービスでリラクゼーションを提供

  • テニスコートやスカッシュコートなどの施設が充実

当ホテルの客室

ホテル所在地

スイスホテルアルムルージュドバイ

Al Mustaqbal Steet, Opposite The Dubai Mall, Downtown Dubai
117546 ドバイ
アラブ首長国連邦

GPS:25.2031987, 55.2777975

電話番号
ファックス +971 4 321 5555

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,675 件のレビュー

トリップアドバイザーの評価  4.5/5  7,060 件のレビュー

2023エクセレンス認証

The experience was good and professional

トリップアドバイザーの評価 5.0/5

Seetal J トリップアドバイザー認証口コミ

It was very nice massage with good pressure . The room was slightly Cold but the therapist helped to make it warmer . The whole experience was calming and relaxing from start to finish . I would recommend to others to come to thr Spa in thr near future.

Dear Valued Guest, Thank you for sharing your experience with our online family. We strive to offer a memorable experience and are glad to see that it reflected on your last visit. Hope to see you again soon. Best regards, Amro Nagah General Manager

This is a dirty, 3-star hotel that does not match the description or photos.

トリップアドバイザーの評価 1.0/5

Czupy B ファミリー - トリップアドバイザー認証口コミ

Never again! We’ve stayed at another hotel in this chain, but this is a maximum 3-star hotel, not 5. Worn-out, old, dark furniture, stained carpet, dirty bathroom, dark suite. We were very disappointed! The beautiful pool photos are only partially accurate; most are fountains or water decorations, NOT pools. The pool is shared by residents from 7 buildings along with hotel guests. Definitely not worth the price!

Dear Valued Guest, Thank you for taking the time to share your feedback. We genuinely appreciate your insights, and I’m truly sorry to hear that your experience did not meet your expectations. I’d like to clarify that we are proud to be a certified 5-star hotel, adhering to the highest industry standards. We are currently undergoing partial renovations to enhance our facilities further and ensure a more enjoyable stay for our valued guests. Regarding the pool, we offer several options that are shared with residents of our complex, creating a vibrant atmosphere for everyone to enjoy. We are always working to maintain a welcoming environment and appreciate your understanding as we improve our services. Your feedback is invaluable to us, and we hope you’ll consider giving us another chance in the future. We would love the opportunity to provide you with the exceptional experience that our guests have come to expect. Warm regards, Amro Nagah General Manager

Great location from Dubai Mall and Burj Khalifa

トリップアドバイザーの評価 5.0/5

Laurent M トリップアドバイザー認証口コミ

I just spent 5 days at Swissotel Al Murooj Dubai for leasure. The hotel is perfectly located just 300 meters from Dubai Mall. Its a great hotel for leisure. I also enjoyed the pool. The service is very good. Bedroom need some update but it was comfortable.

Dear Valued Guest, Thank you for a great review. We are happy you liked our hotel facilities and services. Looking forward to welcoming you back soon. Best regards, Amro Nagah General Manager

First time in Dubai and personal experience

トリップアドバイザーの評価 3.0/5

Renu D トリップアドバイザー認証口コミ

Nice reception staff..Cleo is great n understands customers needs. Breakfast is good selection. However when something goes wrong..don't expect much help.or.sympathy. location is good to dubai mall..be careful about scamming from.taxi from mall . Use only yellow taxi. They say no smoking but our room n whole floor reeked of cigarette smell. Room.service was excellent on one day n below average the next day. The bathroom floor flooded daily as the water from.shower went all over each time n we had tonuse all the towels to.soak the water. Room.service staff good with fresh towels daily.

Dear Traveller, Thank you for sharing your feedback about your recent stay with us. We're glad to hear that you appreciated our reception staff, especially Cleo, and enjoyed our breakfast selection. We sincerely apologize for the issues you encountered during your stay, particularly regarding the cigarette smell and the flooding in your bathroom. Your comments are invaluable, and we will address these concerns with our team to ensure improvements are made. We appreciate your advice regarding taxi services, and we’re grateful for your understanding. Our goal is to provide a pleasant experience for all our guests, and we hope to have the opportunity to welcome you back for a more seamless visit. Thank you again for your feedback. Best regards, Amro Nagah General Manager

Chef Randheer is the best

トリップアドバイザーの評価 5.0/5

Suraj K トリップアドバイザー認証口コミ

Randheer the chef is the best, we came for breakfast. The food is really nice. I would like to come for another time! I would like to bring my friend to come join the breakfast. The ambiance and atmosphere is really amazing! The service is really wonderful.

Dear Traveller, Thank you so much for your wonderful review! We’re thrilled to hear that Chef Randheer made such a positive impression during your breakfast experience. It’s fantastic to know that you enjoyed the food and the ambiance, as well as the service. We would be delighted to welcome you and your friend back for another breakfast! Your kind words motivate our team to continue providing exceptional experiences for our guests. Looking forward to seeing you again soon! Best regards, Amro Nagah General Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。