スイスホテルアルムルージュドバイ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,730 件のレビュー

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Al Mustaqbal Steet, Opposite The Dubai Mall, Downtown Dubai, 117546 ドバイ, アラブ首長国連邦

説明

ホテルのその他の情報

  • 市内中心部に屋外プールを完備したリゾートホテルの雰囲気。

  • ビジネスや社交イベントに向いた活気あふれる空間を提供

  • 幅広い種類の食事メニュー

  • サウナやマッサージサービスでリラクゼーションを提供

  • テニスコートやスカッシュコートなどの施設が充実

当ホテルの客室

ホテル所在地

スイスホテルアルムルージュドバイ

Al Mustaqbal Steet, Opposite The Dubai Mall, Downtown Dubai
117546 ドバイ
アラブ首長国連邦

GPS:25.2031987, 55.2777975

電話番号
ファックス +971 4 321 5555

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,730 件のレビュー

トリップアドバイザーの評価  4.5/5  6,813 件のレビュー

2023エクセレンス認証

A Dubai Delight

トリップアドバイザーの評価 5.0/5

Reza T トリップアドバイザー認証口コミ

Right across from Dubai Mall, Swissotel Al Murooj is the perfect spot if you’re looking to chill and have everything at your doorstep. The place has a great vibe, with a breakfast that’s like a mini food fest every morning. It’s the kind of hotel that gets what you need from a Dubai stay – comfort, a super handy location, and a team that’s all about making your visit stress-free and fun.

Dear Mr. Rezat, We take pride in knowing that you have had an enjoyable stay at Swissotel Al Murooj Dubai. Thank you for staying with us and for sharing your experience with other travelers. We are looking forward to welcoming you back soon. Best regards, Amro Nagah General Manager

Great Experience

トリップアドバイザーの評価 5.0/5

Michael B トリップアドバイザー認証口コミ

Ghazal checked us in and she was amazing. She was professional and friendly with an infectious smile. The hotel was nice and the views over the pool area were beautiful. We would absolutely stay there again. We had very easy access to the mall and Burj Khalifa. Ubers were not very much so we took an Uber to the marina area and from there were easily able to utilize the metro system for $6 per day and go anywhere in the city.

Dear Mr. Michael, Thank you for sharing your experience with our online family. We strive to offer a memorable experience and are glad to see that it reflected on your last visit. Hope to see you again soon. Best regards, Amro Nagah General Manager

Great experience

トリップアドバイザーの評価 5.0/5

apex a トリップアドバイザー認証口コミ

I was here in swissotel it was nice stay and amazing room and it has city views Front desk staff were amazing One of concierge gobinath he was helped me for transportation and everything its very helpfull Guest relations mariem snd superiya made us happiness Door man abdullah also Location is amazing front of dubai mall

Dear Ms. Apexa, Thank you for a great review. We are happy you liked our hotel facilities and services. Looking forward to welcoming you back soon. Best regards, Amro Nagah General Manager

Good

トリップアドバイザーの評価 5.0/5

Ismail I トリップアドバイザー認証口コミ

Very nice 👍Allhmdullillah Can't wait to comeback again Thanks to the mangament thanks to shiblu,Hasinur and minn May Allah bless you reward u special thanks to MR AZAAN DAMAAN for such a great experience Am great full تبارك الله عليكم وعلينا جزاكم الله خيرا

Dear Mr. Ismaili, It is indeed very heart-warming to receive positive comments such as yours. We have a great team at the hotel and constantly strive to ensure that our guests have the best possible experience and I am so pleased to read that you did. We are all looking forward to welcoming you back at Swissotel Al Murooj Dubai. Best regards, Amro Nagah General Manager

Good location, excellent staff, old rooms

トリップアドバイザーの評価 3.0/5

Richard F トリップアドバイザー認証口コミ

The Swissôtel Al Murooj is a well located hotel in Dubai downtown with quick access to Dubai Mall, Burj Khalifa and DIFC. With Palm Jumeirah within 25-30 minutes driving distance and DXB airport within 15-20 minutes distance, it's a great starting point for exploring Dubai. Although I took full-board, we only stayed for dinner and breakfast a couple of times, as it was mostly the same each night. Other than that, Dubai has a lot of great restaurants, so it was inevitable that we would go out for dinner elsewhere most of the time. The staff is excellent, very friendly and quick to respond to requests. From the restaurant staff, to reception, housekeeping and valet, each staff member was friendly and responsive. The rooms however are old and could use a makeover to suit modern times. We were situated on the Dubai Mall side of the hotel, which can be noisy if there's a lot of traffic passing by. You can easily hear people in the hallway, which also means they can hear whatever is going on in the hotel rooms. The last days we noticed our room door did not close automatically, due to a damaged/old lock and doorframe. Although it was our responsibility to correctly close the door behind us, it is expected that this should be taken care of by maintenance or checked regularly. All in all, I have been to Swissôtel a couple of times in various countries and this has been the 'oldest' so far. If they can renovate the rooms, I will recommend it. If you need a good location in Dubai downtown, I recommend the Al Murooj, but make sure you'll request a room on the pool side to avoid noise from the outside.

Dear Mr. Richard, Thank you for taking the time to tell us about your experience at the Swissôtel Al Murooj Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are currently reviewing opportunities for improvements, including renovations to enhance the overall guest experience. We appreciate that you have shared your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Amro Nagah General Manager

との提携 TripAdvisor

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