Swissôtel Sydney

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 7 437

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Opis

O hotelu

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

Nasze pokoje

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Discover

Lokalizacja hotelu

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

Pozycja GPS:-33.870635, 151.207363

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Ten Stories

Zdjęcie nieumowne

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 7 437

Ocena TripAdvisor  4.5/5  Liczba opinii: 3 897

appalling place to stay , don't do it .

Ocena na stronie TripAdvisor 1.0/5

mark b Opinia zatwierdzona w TripAdvisor

I wouldn't bother even giving a star . The staff are just appalling. Told on various occasions that the check in will be prepared earliest possible, at 9:00 am , we had requested due to family long travels. During the day we politely asked what the update on the room , we were told yes, we are speeding up the process. It is now 15:00 and still no news . I would not recommend this place to my enemies as I am embarrassed to say I stayed here . I have seen other reviews and I am dreading what the room is going to look like ???

What a disappointment!

Ocena na stronie TripAdvisor 3.0/5

aparnel Opinia zatwierdzona w TripAdvisor

What’s a disappointment! We booked an executive suite to celebrate our anniversary. The water was either cold, hot or very hot, and it was difficult to adjust. I burned my hands when hot water just came out of the tap. There were no signs on the tap wares to indicate hot or cold. There were mould all over the shower walls, around the sink hole and the shower tap. The room was badly designed with only 1 bedside table, and 1 old single leather lounge. We wonder what a classic room would be like considering the conditions of the executive room we were assigned. The good things about the hotel is it’s location and restaurant. The staff at the executive lounge was friendly.

Dear aparnel, Thank you for taking the time review your anniversary stay at Swissotel Sydney. I am disappointed to learn of the issues experienced in our Executive King room and have escalated your concerns with our Engineering and Housekeeping teams to have rectified immediately. This is certainly not the standard we strive to achieve here at Swissotel Sydney, please accept my sincere apology. Your feedback regarding the our restaurant and executive lounge will be shared with our team. We hope to welcome you back for a more memorable stay in the future. Warm regards, Michelle Holdsworth Front Office Manager

Excellent Hoel!

Ocena na stronie TripAdvisor 5.0/5

copejenney Opinia zatwierdzona w TripAdvisor

Fabulous establishment with wonderful in house restaurant and bar. The rooftop pool is amazing. The rooms are spacious and super comfortable. The staff is very helpful and welcoming. Its location is near Darling Harbor and a few doors down from the Tower! A great place to hang out in the CBD of Sydney!

Dear Copejenney, Thank you for sharing your review of your recent stay at Swissotel Sydney. We are thrilled to hear that your experience was a positive one and that you enjoyed our rooftop pool and dining options. We look forward to welcoming you back soon. Warm regards, Michelle Holdsworth Front Office Manager

Dont Expect A Good Night Sleep - The Staff Will Keep Waking You Up

Ocena na stronie TripAdvisor 1.0/5

rikhad Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Left Melbourne 4am for work. Booked Swissotel for the night. Check was suppised to be 3pm, but a number of guests were waiting 20mins or so for room to be available - not a big cincern but annoying. I crashed out at 9pm with the Do Not Disturb sign illuminated. At 10.58 a staff member Room Service was knocking in my door trying to get in. I told them I had not ordered any room service or needed anything. They still tried knovking and wanting access. The trolley looked like Mini Bar stuff, which I saw was not fully stocked. But as I was tired, annoyed at being woken up I told them a few more times to get lost (hey I was polite the first few times). When checking out Duty Manager Michelle said she would certainly find out what was going on --- no discount, no offer of free coffee. The primary purpose of a hotel is a good nights rest... Swissotel failed magnificently.

Dear Rikhad, Thank you for taking the time to review your stay of Swissotel Sydney. I have personally followed up on the disturbance you experience during your visit. Please accept our heartfelt apologies, as this situation is certainly not typical of our standards. Warm regards, Michelle Holdsworth Front Office Manager

Excellent one-night stay

Ocena na stronie TripAdvisor 5.0/5

cazbeckett Opinia zatwierdzona w TripAdvisor

I needed a one-night stay away from family responsibilities and this was the perfect hotel for that (and they also happened to allow suite night upgrades via Accor). The location is amazing if you're doing any kind of shopping or going to the State Theatre, though I preferred to stay in. And it's really close to Town Hall station. Having to take 2 lifts up to your room is interesting, but not really that much hassle. I will admit that I was a bit bemused to be given a suite beside/behind the lifts. The view was wonderful though and I don't recall hearing the lifts from the bedroom at all. Room service was great, the executive club lounge was definitely worth a visit, and the pool was lovely. All in all, an excellent stay.

Dear cazbeckett, Thank you for your lovely review from your recent stay at Swissotel Sydney. We are delighted your one night away was an enjoyable one and that you had an opportunity to experience our Executive Lounge and pool area. We hope you have another chance to stay again in the coming year. Warm regards, Michelle Holdsworth Front Office Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 3 089 Liczba opinii 9.6/10 Lokalizacja
  • 3 557 Liczba opinii 7.7/10 Pokój
  • 3 777 Liczba opinii 7.7/10 Obsługa
  • 84 Liczba opinii 5.1/10 Internet
  • 1 104 Liczba opinii 7.3/10 Czystość
  • 905 Liczba opinii 6.8/10 Śniadanie
  • 571 Liczba opinii 5.9/10 Dobra oferta cenowa
  • 458 Liczba opinii 7.7/10 Napoje

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