Swissôtel Sydney

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 7 491

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Opis

O hotelu

  • Newly refurbished five-star hotel in the centre of Sydney.

  • In the Central Business District, close to iconic landmarks and exclusive shopping

  • Heated outdoor pool and award-winning spa

  • Heritage-listed Blaxland Ballroom for events of up to 400 guests

  • Innovative restaurants serving seasonal Modern Australian cuisine

Nasze pokoje

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Discover

Lokalizacja hotelu

Swissôtel Sydney

68 Market Street
2000 SYDNEY
Australia

Pozycja GPS:-33.870635, 151.207363

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Ten Stories

Zdjęcie nieumowne

Ten Stories offers a range of locally sourced and seasonally inspired dishes. The menu is designed to take its diner on a culinary journey of flavour, color and texture with meals cooked from the heart and with the integrity of each ingredient in mind.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 7 491

Ocena TripAdvisor  4.5/5  Liczba opinii: 3 892

Very expensive drinks & food French Riviera prices ! Breakfast was good value & very tasty !

Ocena na stronie TripAdvisor 2.0/5

alaneE923UP Couples - Opinia zatwierdzona w TripAdvisor

Check in the ridiculous time of 3pm terrible overseas travelers exhausted from their trip & have to sit around for hours ! Why can’t the hotel make up one floor straight away for these visitors ? It’s called hospitality! Front desk staff are not up to the task very poor service indeed ! Very few smiles from the concierge desk first impressions are bad ! The rooms lack cupboard space & only one bedside table & one suitcase rack ! Towels like sandpaper & no indication of hot on the shower control !

Dear alaneE923UP, Thank you for your review of Swissotel Sydney. We are disappointed to learn that you were dissatisfied with our 3pm check in time, however this is standard across most hotels in Sydney's CBD area. For international travellers who know they will be arriving on an early morning flight, we often suggest to book the night prior so the room is ready on the morning of your arrival. Your feedback regarding the room size and amenities has been shared with our Management team. Warm regards, Michelle Holdsworth Front Office Manager

Nadie habla en Castellano y me cobran un día que no pude venir por problemas de la aerolínea a pesar de haber avisado

Ocena na stronie TripAdvisor 1.0/5

Batata1958 Couples - Opinia zatwierdzona w TripAdvisor

Slow service and no one speaks Spanish, she said you are in Australia, but she works in a hotel, I understand English perfectly, when they want me to understand. They should put someone in customer service who wants to serve the customer WELL, since thanks to them they work here.

Dear Batata, Thank you for sharing your review of Swissotel Sydney. We have taken your comments into consideration and appreciate the feedback regarding the need for more linguistic diversity. We apologise for the absence of Spanish speakers on our reception team at this time. Your feedback regarding the executive lounge and our breakfast offering have been shared with our Food & Beverage Manager for review. Warm regards, Michelle Holdsworth Front Office Manager

BEST BIRTHDAY GIFT EVER

Ocena na stronie TripAdvisor 5.0/5

TheSydneyDoll Opinia zatwierdzona w TripAdvisor

Was gifted a night here as a birthday present and what a great birthday it was. Everyone I interacted with that worked at the hotel was friendly and went out of their way to make my stay an amazing experience. The room i had was very luxury and an amazing mini bar as well as every possible amenities I could need. The pool is beautiful and I basically spent the majority of my stay at the pool area as it was hot the day that I was there. The food at the restaurants is outstanding, I had the Petite Four dessert in the restaurant and every bite was just delicious!!! I really recommend trying this while you are here. The buffet breakfast the next morning was one of the best buffet breakfast's I have ever seen!!! I ate so much hehe. If you are looking for a night of luxury in Sydney, I wouldn't hesitate to recommend this lovely hotel.

Dear TheSydneyDoll, Thank you for your glowing review from your recent birthday stay at Swissotel Sydney. Your comments will be shared with our teams across the hotel. We are delighted that you have recommended staying at Swissotel Sydney to other travellers and hope you have the opportunity to stay with us again for another memorable stay. Warm regards, Michelle Holdsworth Front Office Manager

Awful Swissotel Sydney

Ocena na stronie TripAdvisor 1.0/5

Fried E Opinia zatwierdzona w TripAdvisor

No door modesty chain/bar locks. Rude staff try to enter my room while I was dressing. The do not disturb light was on. Had a chair up against it. Room service was inedible. The room smelt of bleach and mould. The bedding, towels was threaded. The windows were dirty. The in room fridge was leaking. The in room kettle was perishing plastic. Just awful. Never stay here. Zero stars. Sydney Swissotel is horrible.

Dear 245friede, Thank you for taking your time to tell us about your experience at Swissotel Sydney. We are disappointed your stay did not meet your expectations on this occasion. We would like the opportunity to investigate further and ask you contact us directly with your confirmation number so that we can follow up the issues you have raised. Please contact us via email HA5D0@accor.com Warm regards, Michelle Holdsworth Front Office Manager

Wonderful city break

Ocena na stronie TripAdvisor 5.0/5

Charlw75 Couples - Opinia zatwierdzona w TripAdvisor

Perfect location, great food and drink options, lovely friendly staff. Couldn't ask for anything more.

Hi Charlw75, We greatly appreciate your lovely feedback. Our staff look forward to showcasing our lovely hotel and what it has to offer. Our location, our newly renovated Arches Bar and our spacious rooms allows our guests to have a comfortable and memorable stay. Thank you again for your feedback and we hope to see you soon. Kind Regards, Dalal Saboune Executive Assistant to the General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 3 089 Liczba opinii 9.6/10 Lokalizacja
  • 3 569 Liczba opinii 7.8/10 Pokój
  • 3 763 Liczba opinii 7.7/10 Obsługa
  • 89 Liczba opinii 5/10 Internet
  • 1 107 Liczba opinii 7.6/10 Czystość
  • 901 Liczba opinii 6.9/10 Śniadanie
  • 565 Liczba opinii 5.9/10 Dobra oferta cenowa
  • 448 Liczba opinii 7.6/10 Napoje

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