ibis Sydney King Street Wharf 3,5 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 936

ibis Sydney King Street Wharf - Image 1
ibis Sydney King Street Wharf - Image 2
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ibis Sydney King Street Wharf - Image 4
22 Shelley Street, 2000 SYDNEY, Australia

Opis

O hotelu

  • Sustainable Certified

  • Darling Harbour Ferry Wharf

  • Barangaroo Financial District

  • 500m from Wynyard Train Station

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Lokalizacja hotelu

ibis Sydney King Street Wharf

22 Shelley Street
2000 SYDNEY
Australia

Pozycja GPS:-33.86679, 151.20256

Telefon

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

Lot 51

The bar area is optimized each morning with a café style breakfast including barista styled coffee - designed for takeaway. The area then evolves into an intimate lounge servicing craft beers and great wines. Open daily

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.3/5  Liczba opinii: 936

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 307

Front of House team need retraining, shoe box room, BUT location is fabulous.

Ocena na stronie TripAdvisor 1.0/5

ReeganBourgie Couples - Opinia zatwierdzona w TripAdvisor

Check-in: 1/10 The gentleman’s attitude and sloppy appearance was not the most welcoming. As loyal Gold Members (not known to him as we booked via Amex Travel) we had many positive experiences at different Accor properties - a contrast at Ibis Barangaroo. Being the first point of F2F contact, FOH should be more aware of how they present themselves and the brand. Check in was a very disappointing experience. Barista / Cafe: 1/10 Upon check out the following morning, we decided to swing by the cafe for the included breakfast and made it by 8 minutes. You must be thinking that is a very specific time. Well, in fact it is as the younger gentleman behind the counter (light hair) told me that exact time. He was very perturbed by having to provide service so close to closing breakfast. All we were after were two untoasted cold toasted sandwiches and croissants to take away as we planned on leaving anyway. Again he was not impressed and attitude the entire time we were there was extremely negative (as if he was annoyed/bothered to have to work by making food and swiping us into the bathrooms. He would benefit from a few hospitality courses and how to provide customer service. Check out: 10/10 The younger dark haired gentleman was lovely, courteous and provided excellent customer service unlike the older taller dark haired gentleman at check in. We stayed in Room 609 and although the location is fabulous, we will not be back or making any recommendations. We were NOT expecting 5* treatment, but those team members were horrendous and we can honestly say we’ve gotten better service at a petrol station.

Dear guest, Thank you for taking the time to tell us about your experience at ibis Sydney Barangaroo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Sydney Barangaroo, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence, especially for what happened during breakfast and for what I apologize deeply. The team member has been approached so it doesn't happen in the future. However, I have also had a chat with our Front Office Supervisor who checked you in. He assured me the check-in went well apart from your frustration after we had to deny your membership benefits, to which you were not eligible for having boked through a third party. I understand the frustration about not being able to enjoy the benefits of your loyalty, but one of the key conditions is that you have to book directly with us, and being adamant about it doesn't make things easier as we have to enforce these rules, regardless of other hotels not following the rules. We appreciate your sharing your concerns, and it is our hope that we will see you in the future. Warm regards,

Great experience for our group of 10

Ocena na stronie TripAdvisor 5.0/5

Mary-Ann K Opinia zatwierdzona w TripAdvisor

The staff was super responsive and helpful leading up to the booking and during stay. Breakfast was great and staff lovely. The rooms were petite but super functional. The hotel has a great location and was in close vicinity to the event our staff was attending.

Good morning Mary-Ann, Thank you so much for your feedback! It was a real pleasure for us to have your group. I am really delighted to read that they enjoyed everything from the time of the booking to the stay and breakfast time. We cannot wait to welcome you back in the future! Warm regards

Definitely recommend this place!

Ocena na stronie TripAdvisor 5.0/5

Kathleen G Solo travel - Opinia zatwierdzona w TripAdvisor

Picked this place for its perfect location for seeing the sights along the wharf. Friendly staff, petite but stylish rooms and a great lobby. The lobby has a coffee bar with breakfast, happy hour 3-5 and simple dinner fare through 10pm. Fun siting area with a library lounge vibe. Really appreciated the free sparkling water on tap. Definitely recommend!

Dear Kathleen, Thank you so much for your wonderful review! We're thrilled to hear that our location, friendly staff, and stylish rooms made your stay enjoyable. It's great to know you enjoyed the lobby's coffee bar, happy hour, and dining options, as well as the cozy library lounge vibe. We’re especially glad you appreciated the free sparkling water on tap in the lounge —it's a small touch we love offering our guests. Your recommendation means the world to us, and we can’t wait to welcome you back for another fantastic stay! Best regards, Maxime Fourcade Front Office Manager

Excellent Location, Great Hotel and Staff

Ocena na stronie TripAdvisor 5.0/5

Elizaebell Friends getaway - Opinia zatwierdzona w TripAdvisor

This hotel by far exceeded our expectations. In a fantastic location 5 minute walk from Darling Harbour and its bars, restaurants, nightlife, boat trips and tourist attractions. The bedrooms are quite small, but they have everything you need and although traffic was wizzing past outside our room, it did not disturb us. There’s a cosy lounge and bar area plus a gym with a shower, which we were able to use to freshen up after checkout before our evening flight, The staff were so friendly and helpful, especially Peter at reception who gave us maps, tips, advice etc to help make our stay as good as possible.

Dear Guest, Thank you so much for your glowing review! We’re thrilled to hear that your stay exceeded expectations and that our fantastic location, just minutes from Darling Harbour, added to your experience. It’s wonderful to know that despite the room’s proximity to traffic, you found it peaceful and well-equipped. We’re glad you enjoyed our cozy lounge, bar area, and gym facilities, especially the convenience of freshening up before your evening flight. Your kind words about our staff, particularly Peter at reception, will certainly be shared with the team—he’ll be delighted to know he made your stay memorable. We hope to welcome you back on your next visit to the city! Best regards, Maxime Fourcade Front Office Manager

AWFUL

Ocena na stronie TripAdvisor 1.0/5

Jessica F Opinia zatwierdzona w TripAdvisor

Awful overpriced hotel, tiny rooms, not even a full size queen bed, air conditioning wasn't working, no opening windows, could here everything in next door rooms, bathroom was pokey shower felt like you were going to fall through it. No water in bar fridge, ironing board was broken & fell on my foot while using!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 863 Liczba opinii 9.6/10 Lokalizacja
  • 904 Liczba opinii 5.8/10 Pokój
  • 765 Liczba opinii 8.9/10 Obsługa
  • 13 Liczba opinii 1.5/10 Internet
  • 595 Liczba opinii 3.7/10 Komfort
  • 327 Liczba opinii 7.5/10 Czystość
  • 164 Liczba opinii 7.3/10 Śniadanie
  • 121 Liczba opinii 8/10 Klimat

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