SWISSOTEL BUYUK EFES IZMIR 5 stars

Customer review rating (ALL Rating) 4.5/5 7,215 reviews

ALLSAFE approved hotel

SWISSOTEL BUYUK EFES IZMIR
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+ 22 Services

Hotel extras

  • Located at the heart of the city of Izmir

  • Discover a living, breathing gallery of more than 800 masterpieces from around the world.

  • Pürovel Spa & Sport facili,es over 5.500m² with an outdoor & indoor pool.

  • Büyük Efes Convention Center includes 19 meeting and conference rooms.

  • Three restaurants & two bars present a selection of traditional and contemporary cuisines.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

SWISSOTEL BUYUK EFES IZMIR

Gaziosmanpasa Bulvari No 1
35210 alsancak
turkey

Fax: (+90)002324141010

Check-in from 14h00

Check out up to 12h00

  • By plane

    ADNAN MENDERES INTERNATIONAL APT At 18km / 11 miles

GPS:38.4278764, 27.1339936

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

All 402 guest rooms feature contemporary and elegant design and offer state-of-the-art technology. In addition the hotel has 74 Swiss Executive Rooms providing guests with exclusive privileges such as access to the Swiss Executive Club Lounge. The hotels well-appointed guest rooms and suites offer spectacular views over Izmir and the sea. 55 elegantly decorated suites offer the ultimate in style and comfort with spacious living areas and a full line of luxury amenities and services.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 38

  • Maximum size: 1,750

  • Maximum capacity: 1000 people

  • Maximum banquet capacity: 1000 people

Find out more

Our guest reviews for
SWISSOTEL BUYUK EFES IZMIR

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,215 reviews

good stay

Customer review rating 4.5/5

Evrim K. Friends - 09/01/2022 Confirmed reviews ALL

not crowded, clean, good service, gentle employees

Sayın Evrim K., Değerli vaktinizi Swissotel Büyük Efes Izmir ile ilgili gözlem ve geri bildirimlerinizi paylaşmak için ayırdığınız çok teşekkür ederiz. Verdiğimiz servis kalitesini her geçen gün arttırmak siz değerli misafirlerimizin yorumlarıyla mümkün olmaktadır ve her bir yorumunuz bizler için büyük önem taşımaktadır. Bir başka seyahatinizde sizi otelimizde yeniden ağırlamaktan mutlu olacağız. Saygılarımızla, Misafir Ilişkileri

Good stay, warm welcome back

Customer review rating 4.5/5

Sharon S. Business - 08/01/2022 Confirmed reviews ALL

Mr. Tolga Corapcilar was very kind and took my last minute reservation starting on the 31st of December so I could spend the new years eve with my friends and attend to the business I need to do on the first 2 days of the year. I was welcomed very warmly and professionally by Ms. Sahara and Mr. Bahri at the reception desk. Unfortunately, I don't remember the name of the bellboy that took my suitcase to the room but he was very kind and helpful and remembered the things I needed from my my previous stays. At the executive lounge again I was greeted by Ms. Sahara who is always very friendly and helpful, professional and efficient and Ms. Selma, the waitress, again very kind, helpful and professional. Also Ms. Ezgi at the executive lounge is always kind and helpful and inquired at the spa on my behalf with the questions I had. At the checkout I was very happy with the service I received from Mr. Ilker and Mr. Berkay. Also need to mention Mr. Tolga, at the concierge who always offers his help with everything, and Mr. Alp, and also Mr. Cihan and Mr. Cagan at the valet service.

Dear Sharon S., Thank you for taking the time for your valuable comment. Our team works hard to provide the best service quality to our guests. All the high scores and nice comments we receive reach all of our employees and support each of us to be more successful. Thank you for all of the employees you have stated. We will be happy to welcome you back to our hotel in the near future. Kind Regards, Guest Relations

Perfect hotel

Customer review rating 5.0/5

Yalçın G. Business - 06/01/2022 Confirmed reviews ALL

Everything are well designed and prepared but the most important thing is all the employees are very kind and helpful. It can be recognized that the aim is not only the the guests should be happy staying there, also the employees should be happy working there. Thank you.

Dear Yalcin G., Thank you for taking the time for your valuable comment. Our team works hard to provide the best service quality to our guests. All the high scores and nice comments we receive reach all of our employees and support each of us to be more successful. We will be happy to welcome you back to our hotel in the near future. Kind Regards, Guest Relations

Good stay and location

Customer review rating 4.0/5

Anonymous Couples - 06/01/2022 Confirmed reviews ALL

All was nice but I have to say the service level and attention to detail in all areas have droped since our last several stays.

Dear Mohammad A., Warm greeting from Swissotel Buyuk Efes Izmir. Our whole team is extremely committed to delivering the perfect vacation experience for each guest. We are sorry to hear that you could not show you our service quality to you in this stay. Please assist us with more details to improve our service. We are looking forward to welcome you back. Respectfully, Guest Relations

Great Experience

Customer review rating 5.0/5

Iryna Couples - 05/01/2022 Confirmed reviews ALL

We had a great weekend stay thanks to AllAccor program - room upgrade, executive lounge with a very good service and food and drinks selection, a very pleasant Christmas atmosphere. Thank you!

Dear Iryna V., Thank you for taking the time for your valuable comment. Our team works hard to provide the best service quality to our guests. All the high scores and nice comments we receive reach all of our employees and support each of us to be more successful. We will be happy to welcome you back to our hotel in the near future. Kind Regards, Guest Relations
Customer review rating 5.0/5

Faysal R. H. Friends - 05/01/2022 Confirmed reviews ALL

The hotel is 100% a 7 stars, the staff unbelievably friendly and accommodating, we enjoyed it and will do it again

Dear Faysal H., Thank you for taking the time for your valuable comment. Our team works hard to provide the best service quality to our guests. All the high scores and nice comments we receive reach all of our employees and support each of us to be more successful. We will be happy to welcome you back to our hotel in the near future. Kind Regards, Guest Relations

Unbeatable location, awesome service!

Customer review rating 4.5/5

Fulden Families - 02/01/2022 Confirmed reviews ALL

Excellent service and unbeatable location. The hotel is located at one of the safest spots in Izmir. It certainly reflects the name, Swiss, on the quality of their service and products. It is the Ritz-Carlton of Accor hotels. I would highly recommend giving their Turkish breakfast a try! The buffet includes it all, however, it would be a nice upgrade to have a dessert selection. Savaş Bey and his team provided us the best service each morning. Very attentive and genuine. The housekeeping services are also on point. If you keep DND on your door for more than a day, operations team checks up on you and ask should you need any assistance or items. Super thoughtful! We also tried the spa. Nothing special. We may be spoiled from the spas that we have been in Switzerland. However, it is frustrating that women are not allowed to get a massage from male masseur. I guess that’s when you realize the most you are no longer in Europe. If you are planning to spend some quality time with your spouse at the spa, tough to do it together. Hamam and sauna rooms are also separated by gender. Overall, my husband is Swiss and there is no other place we would stay while we are in Izmir. It is the best quality in town. Oh one last thing, it would be also a nice touch, if they can start offering Swiss chocolate during check in or simply in the rooms.

Sayın Fulden Hanım, Değerli vaktinizi Swissotel Büyük Efes Izmir ile ilgili gözlem ve geri bildirimlerinizi paylaşmak için ayırdığınız çok teşekkür ederiz. Verdiğimiz servis kalitesini her geçen gün arttırmak siz değerli misafirlerimizin yorumlarıyla mümkün olmaktadır ve her bir yorumunuz bizler için büyük önem taşımaktadır. TrustYou anketimizi tamamlayarak bizlere yapmış olduğunuz güzel yorumlar için teşekkür ederiz. Anketinizde giriş işleminize 40/100 puan vermiş olduğunuz görülmektedir. Konuyla ilgili görüşmek üzere irtibat numaranız üzerinden sizlerle iletişime geçmeye çalıştık ancak ulaşamadık. Yaşamış olduğunuz deneyimi bizimle detaylı paylaşmanız halinde gerekli iyileştirmeleri yapmaktan memnuniyet duyarız. Bir başka seyahatinizde sizi otelimizde yeniden ağırlamaktan mutlu olacağız. Saygılarımızla, Misafir Ilişkileri

Good stay

Customer review rating 5.0/5

Isis B. Solo - 28/12/2021 Confirmed reviews ALL

People at the desk were polite and efficient, room clean and perfect, I stayed 2 days and have not find anything to complain about! A lovely , relaxed and happy stay! Thank you all …….

Dear Isis B., We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation

Great Experience

Customer review rating 4.0/5

Assata Business - 23/12/2021 Confirmed reviews ALL

Staff was very friendly. Paid attention to detail. And always helpful.

Dear Assata C., We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Accoding to the our controls your points has been credited to your account as Points Earned : 9323 PTS, 40501.62 TRY if you think there is a missing process please reach us via ay… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relations

Great Experience

Customer review rating 5.0/5

Taner K. Business - 21/12/2021 Confirmed reviews ALL

I have enjoyed my time here and I will definitely visit again. Employees were always smiling and breakfast was above and beyond.

Sayın Taner K., Değerlendirmeniz için sizlere teşekkür ederiz. Siz değerli misafirlerimizin geri bildirimlerinin hizmet kalitemizi sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Swissôtel Büyük Efes, Izmir ailesi olarak, her konugumuz için mükemmel bir misafirperverlik deneyimi sunmaya özen göstermekteyiz. Bu deneyimi sizlere de yaşatmanın mutluluğu içerisinde olduğumuzu belirtmek isteriz. Sizleri en yakın zamanda Swissôtel Büyük Efes Izmir’de tekrar ağırlamaktan keyif duyacağız. Saygılarımızla, Misafir Ilişkileri

RELAXING

Customer review rating 4.5/5

Ozlet G. Couples - 20/12/2021 Confirmed reviews ALL

IT WAS VERY GOOD, NEED PILLOW MENU PLEASE

Mrs. Ozlet G., We are thankful to hear your kind feedback. The thoughts of our valuable guest helps us no enriching our services provided by our dedicated team. We would like to inform you that we have the pillow menu next to the beds in the rooms. We would love to see you in Swissotel Buyuk Efes Izmir with our warmest welcome very soon. Best Regards, Guest Relations

A lot of todo's when entering the hotel

Customer review rating 2.5/5

Serdar T. Business - 20/12/2021 Confirmed reviews ALL

Requested many signature from customer with high deposit, insufficient count of person in breakfast a lot of unnecessary question when requesting a kind of meal. Not confortable bed.

Sayın Faik Serdar Tosunoglu, Otelimizde gerçekleştirdiğiniz seyahat süresince yaşadıklarınızı dikkatimize sunduğunuz için teşekkür ederiz. Öncelikle, kalışınız süresince uluslararası hizmet kalitemizi yansıtamamış olmamızdan dolayı sizden özür dileriz. Provizyon prosedurumuz sirket ya da acenta ile anlasmamiz olmayan tum misafirlerimiz icin gecerli olmaktadır. Uluslararasi standartlarimiz geregince uygulanmakta olup olusabilecek olasi harcamalariniza dair sizler icin bir oda hesabı kredisi olusturmaktayiz. Kahvaltımızla ilgili yapmış oldugunuz yorumunuz iyileştirme icin şefimizle paylaşılmıştır. Düşüncelerinizi bildirmek üzere ayırdığınız zamana bir kez daha teşekkür eder, geri bildirimlerinizin, hizmetlerimizin kalitesini sürekli olarak arttırmak için yürüttüğümüz çalışmalarımızın gelişmesi açısından son derece değerli olduğunu belirtmek isteriz. Bir başka seyahatinizde, sizi tekrar Otelimizde ağırlamaktan mutluluk duyacağız. Saygılarımızla, Misafir Ilişkileri

Great place to stay

Customer review rating 4.5/5

Travis Business - 18/12/2021 Confirmed reviews ALL

Great stay, accommodations and professional team. I will recommend the Swissotel to others.

Dear Travis Wade S., We very much appreciate your comments regarding your stay at the SWISSOTEL BUYUK EFES IZMIR. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Oznur Gumuskaya / Guest Relations Manager

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