Fairmont St Andrews 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.5/5 3,130 أراء

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ST ANDREWS, KY16 8PN سانت آندروز, المملكة المتحدة

الوصف

خدمات الفندق الإضافية

  • Two world-class 18-hole championship golf courses with stunning sea views

  • Top dining including the two AA Rosette St Andrews Bar & Grill for Scottish steaks and seafood

  • Full-service spa featuring an indoor pool and a fully equipped gym with personal training

  • 23 meeting and event spaces, including an elegant ballroom accommodating up to 800 guests

الإقامات المتوفرة لدينا

موقع الفندق

Fairmont St Andrews

ST ANDREWS
KY16 8PN سانت آندروز
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):56.3203, -2.7308

الهاتف
فاكس +44 1334 837099

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.5/5  3,130 أراء

تقييم TripAdvisor  4.2/5  5,393 أراء

2025 شهادة تميّز

Incredible service and a fantastic stay

ملاحظة Tripadvisor 5.0/5

I4971NAalexm تقييم TripAdvisor المعتمد

Ive stayed at the Fairmont a few times. I went for 4 days recently but ended up staying for 2 weeks over Christmas & New Years! I was welcomed so warmly at the door by Jamie, Florian & Joshua. They took the bags to the room so quickly and were super friendly the whole stay and great to chat to. Then the staff on the front desk; Coleen checked me in so professionally. She gave me a better room straight away and was very on point and super welcoming. Edward was incredibly friendly, delightful and couldn't do enough for us, such a kind helpful lovely man. Grant also couldn't do enough for us at breakfast and looked after us so well. Then there was Laxman! A serious professional, again, another member of staff who went so out of his way at all times and who was super friendly. Emma checked us out, also very professionally, explained the bill in detail and really looked after me very well also! There's always good to be a tiny issue here or there when staying in a hotel for so long, but if there was the odd small thing it was rectified and put right immediately. All the staff from the cleaners, maids and chefs were all lovely and they need a mention too. We had such an amazing Christmas and New Years staying here and a lot of that was down to the staff without question. They are a real credit to the Fairmont and. I highly highly recommend staying here if you want to be looked after properly! Sincerely Alex Maclean

New year visit

ملاحظة Tripadvisor 4.0/5

laney21 تقييم TripAdvisor المعتمد

Just returned from another NY trip to the Fairmont , love the hotel & staff are always super friendly & helpful . My only gripe this year was there was no fireworks display at the bells which was do disappointing so many people where standing outside for the countdown for it then not to happen . I also loaded a voucher onto my account this wasn’t done correctly & before checkout my card was debited & 5 days down I’m still waiting on my refund not ideal at this time of year . Other than that spa was good , staff are a credit to the hotel

Thank you for taking the time to share your feedback regarding your recent New Year visit to Fairmont St Andrews. We are delighted to hear that you enjoyed the hospitality of our staff and found the spa services satisfying. Your kind words about our team are truly appreciated. We sincerely apologise for the disappointment caused by the absence of the fireworks display during the countdown. We understand how much this event means to our guests. Additionally, we regret the inconvenience you experienced with the voucher application and the delay in the refund process. This is not the level of service we strive to provide. Please be assured that your feedback will be reviewed with our team to enhance our guest experience. Thank you once again for your valuable insights, and we hope to welcome you back for another enjoyable stay in the future.

Wonderful 2 day stay for Christmas

ملاحظة Tripadvisor 5.0/5

Scarlet175 تقييم TripAdvisor المعتمد

Wonderful 2 day stay over Christmas Day. A bit of a queue at checkin- but after that, no issues at all. Christmas Day lunch was great. Wasn’t sure how it would work with buffet for starters and desserts but it was very efficient. Plenty of food. Unfortunately couldn’t manage much in the way of desserts but they looked amazing. We had lunch at 2.30 and were still full going to bed. No need for any tea or room service food. There were loads of staff and the main course came promptly when we asked for it. This is the first time we have gone away for Christmas rather than having it at home or with family and we thoroughly enjoyed it

Thank you for sharing your delightful experience during your recent stay with us over Christmas. We are thrilled to hear that you enjoyed your time at Fairmont St Andrews and that our Christmas Day lunch met your expectations. It is wonderful to know you found our buffet setup for starters and desserts to be efficient, and that the variety of food available was satisfying. We appreciate your understanding regarding the check-in process and are pleased that it did not detract from your overall experience. Our team strives to ensure that guests have a memorable stay, especially during such a special time of year. Your feedback regarding the service and food quality is invaluable to us, and we will share your kind words with our staff. We hope to welcome you back for another memorable stay in the future.

Worst Ever

ملاحظة Tripadvisor 1.0/5

kinacats تقييم TripAdvisor المعتمد

Just returned from the worst Christmas experience ever. Christmas dinner would have been better at a works canteen. Obviously all about charging as much as possible, and giving the least possible. I heard lots of complaints, not sure how many people would voice them. We had to order room service pizza as everyone was hungry by 10pm … Won’t be returning 5star hotel with 2star standards…

Thank you for sharing your experience regarding your recent stay with us. I sincerely apologise that your Christmas dinner did not meet your expectations. We strive to provide an exceptional dining experience, and it is disheartening to hear that the meal fell short. Furthermore, I regret that you encountered difficulties with late-night dining options. Your feedback is invaluable, and we will certainly take it into consideration as we continually seek to enhance our services. Thank you once again for your comments. We hope to have the opportunity to welcome you back again in the future.

Wonderful stay with Santa visit

ملاحظة Tripadvisor 5.0/5

Flyer187994 تقييم TripAdvisor المعتمد

We enjoyed our stay at the St Andrews Fairmont. We opted to upgrade to an executive suite which was very spacious & comfortable. The meals were excellent too, and our visit with Santa was memorable, we all had a fabulous time and will be back again soon.

Thank you for taking the time to share your wonderful experience at Fairmont St Andrews. We are delighted to hear that you enjoyed your stay, particularly the spacious executive suite and the memorable visit with Santa. It is always our aim to provide exceptional service and dining experiences. We look forward to welcoming you back for another fabulous stay in the future.

بالاشتراك مع TripAdvisor

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