فيرمونت سانت آندروز، إسكتلندا 5 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 2,826 أراء

نضمن لكأفضل سعر
فيرمونت سانت آندروز، إسكتلندا - Image 1
فيرمونت سانت آندروز، إسكتلندا - Image 2
فيرمونت سانت آندروز، إسكتلندا - Image 3
فيرمونت سانت آندروز، إسكتلندا - Image 4
ST ANDREWS, KY16 8PN سانت آندروز, المملكة المتحدة

الوصف

خدمات الفندق الإضافية

  • Two world-class 18-hole championship golf courses with stunning sea views

  • Top dining including the two AA Rosette St Andrews Bar & Grill for Scottish steaks and seafood

  • Full-service spa featuring an indoor pool and a fully equipped gym with personal training

  • 23 meeting and event spaces, including an elegant ballroom accommodating up to 800 guests

الإقامات المتوفرة لدينا

موقع الفندق

فيرمونت سانت آندروز، إسكتلندا

ST ANDREWS
KY16 8PN سانت آندروز
المملكة المتحدة

نظام تحديد المواقع العالمي (GPS):56.3203, -2.7308

الهاتف
فاكس +44 1334 837099

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  2,826 أراء

تقييم TripAdvisor  4.2/5  5,348 أراء

2025 شهادة تميّز

Beautiful hotel and golf courses fabulous 🏌️‍♀️⛳️

ملاحظة Tripadvisor 5.0/5

Lynn M Couples - تقييم TripAdvisor المعتمد

A lovely stay at this particular Fairmount Hotel. The meet and greet was good, the staff go above and beyond to remember guests names. Reception staff offered & happily moved our room to allow us an early check in. The staff at this hotel were incredibly welcoming and helpful throughout our stay. We had a tee time 🏌️‍♀️⛳️ prior to the regular check in, staff ensured we made it to the ⛳️ course in plenty of time. Our room, spacious, very comfortable. The sleep quality was excellent, pillow choices and the mattress felt like sleeping at home. The breakfast didn't live up to my expectations, dining room was very busy. We did have to wait some time before our coffees arrived, they were not as hot as we both like (my preference is extra hot) neither of could drink it, they did change it, however we had almost finished our food. The produce is of a high standard, personally, we’d prefer it served, on hot plates, the full Scottish breakfast being buffet style. They have à la carte, served for omelettes etc. The following day we had an early tee time 🏌️‍♀️⛳️ where the staff were extremely helpful and supportive. We were attending a wedding reception during our stay. The concierge ensured our taxis were timely, the driver taking us to the venue, a nice guy who gave us some history of the venue. Again, our return to the hotel after the wedding reception, our driver was a lovely young lady. A much better experience at this Fairmont Hotel.

Very Tired Rooms!

ملاحظة Tripadvisor 1.0/5

TravelNLuxury2 تقييم TripAdvisor المعتمد

Property is lovely. But, rooms are not great! The rooms are a 2 or 3 star at best. They are tired and in desperate need of a refresh, especially the carpets!!!! It just wasn’t a comfortable room to relax in during my stay. This is not a 5 star room. The Spa isn’t great. Save your money. The facilities are not well maintained. The massage was one of the worst ones I’ve ever had. The view from our room was very nice. We had a a sea view which was lovely. Staff are helpful and friendly. The food and the view at the club house are very good.

Thank you for sharing your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the lovely property, the helpfulness of our staff, and the quality of food at the clubhouse. However, we sincerely regret that your experience with the room accommodations did not meet your expectations. We understand that the comfort of our guests is paramount, and your comments regarding the need for room updates have been duly noted. Additionally, we are disappointed to learn that your experience in our spa did not provide the relaxation you sought. Our goal is to deliver an exceptional experience to all our guests, and we appreciate your input on both the facilities and services. We hope to have the opportunity to welcome you back in the future to provide you with a more enjoyable stay.

Beautiful hotel and the best breakfast in town

ملاحظة Tripadvisor 4.0/5

asb2003 العائلات - تقييم TripAdvisor المعتمد

Beautiful grounds, hotel kindly left some chocolates and fruit as we were celebrating a graduation and birthday. Breakfast was delicious, particularly the made-to-order egg and fish dishes. Naomi was a wonderful server. Rooms are nice, staff are good, and spa/pool/gym is great. Drawback is that breakfast items were not replenished regularly enough, no turndown service (especially given the price, this should be a certainty), and doormen a little inconsistent, no offer to help with bags for example. The shuttle booked up quickly, and they didn't offer a second to make up for this.

Thank you for your kind words about our hotel and the delightful breakfast offerings. We are thrilled to hear you enjoyed your stay and the special treats we provided for your celebrations. Naomi will be delighted to know she made a positive impression. We appreciate your feedback regarding the breakfast replenishment and the turndown service. While we strive to maintain a high standard of service, your comments will be shared with our team to ensure we continue to enhance our guest experience. Additionally, we acknowledge your concerns about the doormen's assistance and shuttle availability. We will review our processes to improve these aspects moving forward. Thank you once again for your valuable insights.

Stunning grounds but service seriously lacking

ملاحظة Tripadvisor 2.0/5

neurodoc2016 Couples - تقييم TripAdvisor المعتمد

We stayed at the Fairmont St Andrews, drawn by its stunning grounds and beautiful setting, but unfortunately, the service fell far short of expectations for a resort of this caliber. Our experience got off to a disappointing start right at the entrance. There was no one to greet us or help with our luggage, we had to unload our bags and struggle to get everything into the lobby while staff stood there and watched. This was hardly the warm welcome you’d expect from a luxury resort. Check-in did not improve things. Despite arriving at 6 p.m., there was a long line with minimal staff, making an already frustrating arrival feel even more disorganized and impersonal. While our room was clean and spacious, breakfast highlighted just how unprepared and poorly trained the staff seemed to be. There was no clear direction.Staff were literally running in circles, and guests were left waiting. We waited over 20 minutes for a simple cup of coffee and eventually had to ask a manager to intervene. We ordered food off the menu, but it never arrived until we chased it down 30 minutes later, by then it was cold and completely inedible. To make matters worse, basic buffet items ran out and were not replenished, and at one point there were no clean plates available at all. This level of chaos and lack of oversight is simply unacceptable for a resort claiming this standard. One bright spot was Karen, one of the waitresses, who was working extremely hard and did her best in the middle of the confusion. She deserves credit for trying to make up for the shortcomings around her. t’s genuinely disappointing that such a beautiful property is let down so badly by staff who are clearly not trained or managed properly. For the prices charged and the reputation this resort claims, guests should not have to lower their expectations so dramatically. We left feeling frustrated and let down, not what you expect when you book a stay at the Fairmont St Andrews.

Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated the stunning grounds and beautiful setting of Fairmont St Andrews. However, I sincerely apologise for the service issues you encountered, which are certainly not reflective of our standards. I regret that your arrival was not met with the warm welcome we strive to provide, and I understand how frustrating a lengthy check-in process can be. Your comments regarding the breakfast experience, including the delays and lack of replenishment, have been noted and will be addressed with our team to ensure we enhance our service levels. I am glad to hear that Karen made a positive impression amidst the challenges, and I will ensure that her efforts are recognized. Our goal is to offer exceptional service, and I am truly sorry that we fell short during your visit. Thank you once again for your feedback, and I hope you will consider giving us another opportunity in the future.

Nice hotel but not so dog friendly

ملاحظة Tripadvisor 3.0/5

Willie W تقييم TripAdvisor المعتمد

Just back from a DBB for two nights (dinner was pre-booked at Cucina) - if taking a dog unless it could be left in the room ok then not worth paying £50 per night as can't be with you apart from the lobby bar area, although the staff are friendly towards dogs the hotel itself is not so dog friendly, we were told 'due to hygiene reasons' they are not allowed in restaurants or even the sports bar which is pretty empty most of the time, this includes La Cucina and the lower lobby open plan restaurant for breakfast. We got a phone call confirming our reservation / Cucina booking and dog presence, it wasn't explained to us at all that the dog wasn't allowed to eat with us or we wouldn't have visited. For dinner we had to eat in the lobby bar and for breakfast had to sit 50 yards along the lower lobby on our own like lepers despite the restaurant only being a quarter full at peak times.....but assistance dogs are allowed everywhere !! Crazy, a dog's a dog with similar hygiene levels !! Surely a small area could be provided. Room was good however the lack of Air Con in the communal areas including lobby bar area was very noticeable on the two hot days we were at hotel, to the point had to change into shorts.

Thank you for sharing your feedback regarding your recent stay at Fairmont St Andrews. We sincerely appreciate your comments, as they provide us with valuable insights into our guests’ experiences. We are pleased to hear that you found our staff friendly. However, we understand your concerns regarding our pet policy. Due to strict hygiene regulations, we unfortunately cannot allow pets in our dining areas, including the restaurants. We apologise for any misunderstanding regarding your dog’s presence during your booking and appreciate your feedback on this matter. We continuously strive to create a welcoming environment for all our guests, including those traveling with pets. We also acknowledge your comments about the air conditioning in communal areas. Your observations are valuable, and we will certainly take them into consideration for future improvements. We hope to welcome you back in the future for a more enjoyable experience.

بالاشتراك مع TripAdvisor

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جميع فنادقنا في سانت آندروز

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