Swissôtel Amsterdam 4 estrelas

Nota clientes Avis (Classificação ALL) 4.4/5 998 comentários

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Hotel aprovado por ALLSAFE

Extras do hotel

  • Labelled ALLSAFE

  • Central location on Dam Square, within walking distance of the historic Canal District

  • All-day restaurant with outdoor tables on the square and a locally focused Italian-style menu

  • 24-hour gym with state-of-the-art TechnoGym cardio and weight machines

  • Massage and other spa services available in the comfort of your room

Este hotel participa no Planet 21 e age em favor da Hospitalidade Positiva.

As nossas opções de alojamento

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Localização do hotel

Swissôtel Amsterdam

Damrak 96

GPS:52.373403, 4.893462

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Pequeno-almoço
  • Bar
  • Salas de reunião
Perto da propriedade
  • Estacionamento


ROYAL98 is an Italian food concept in the centre of Amsterdam where pasta's, thin-crust wood oven pizza and freshly made salads play a central role. Guests can enjoy an all-day menu and being ensured of fresh and organic ingredients from local suppliers.

Avaliações dos nossos clientes

Avaliações dos nossos clientes

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Classificação ALL  4.4/5  998 comentários

Classificação do TripAdvisor  4.5/5  1.602 comentários

Certificado de excelência 2023

Terrible Experience

Nota Tripadvisor 1.0/5

Makda G Avaliação com certificação TripAdvisor

This is the worst hotel. I am shocked it has any good reviews. I imagine the Swissotel hotel line is better in other countries, like Switzerland. The Amsterdam location was very dirty. We had red splattered on the sheets. I hope it was just wine. The bathroom also had dirty marks on the floor. The rooms are very small but that would be okay if the room was otherwise tolerable. The only positive is that the location is excellent and the staff seemed nice enough. I would NEVER stay here again. There were so many better options but the positive reviews misled me. I also paid 386 Euros for one night, which would have been fine if it were halfway decent. It was all outrageous and an important lesson learned.

Central location

Nota Tripadvisor 4.0/5

gandrw_12 Avaliação com certificação TripAdvisor

This hotel was our base for 3 nights and was very well located for trams and walking around the city. Our room was fine - perfectly clean and comfortable and overlooking the square. Dam Square was spotless first thing each morning and sadly rather less so as the day progressed. The hotel is quite small and the facilities are somewhat limited - a small and busy buffet breakfast area and a small restaurant open in the evening, but for visitors who were spending most of the day/evening out and about this is probably all that is need. All staff were extremely helpful and engaging. Tips - there are lots of travel options right outside the door so get the Amsterdam card, but beware on the trams - the code on your smart phone isnt always picked up on the scanner and can create some issues when trying to tap in and out when boarding and alighting. A canal trip is included and is worth doing to get a quick overview of what's where for later visiting.

Dear Gandrw_12, Thank you for taking the time to share your review. We are delighted to know you made the most of your time with us and appreciated the easy access to the city. However, your feedback is important to us and will be taken into account as we work to provide the perfect guest experience. We look forward to seeing you again on a future occasion. Best regards, Wencke Bolsius General Manager

I big disappointment

Nota Tripadvisor 2.0/5

Danusia M Avaliação com certificação TripAdvisor

We chose the Swissotel for its good location and the website pictures. Reality however, was quite different. This is not a luxury hotel, not even a 4* hotel. At over $350/night, it is terribly overpriced and not a good value for money. The lobby was uninviting (plastic flowers, black walls, poor light, etc.). Our ‘premium’ room was dark and felt damp. The window was closely surrounded by 3 walls of a dingy, musty courtyard, which meant virtually no daylight in the room. It felt depressing, despite the lovely sunny weather outside. The furniture was almost nonexistent. The one armchair in the room was threadbare, there was no luggage rack, and not much space on the little desk to unpack the electronics, maps, etc. The bathroom was not the sleek modern space as depicted in the pictures either and seemed to be held together by a lot of caulking. It was a very expensive disappointment.

Dear Guest, Thank you for sharing a review. We are glad to hear that you appreciated our prime location in the heart of Amsterdam. However, we are sorry to learn that your stay did not meet your expectations. Our hotel offers a variety of room types and sizes, and we understand that the room you stayed in may not have been the best fit for your preferences. We would like to assure you that we take great pride in the quality and cleanliness of our rooms, and we are continuously working on improvements. Regarding the furniture and bathroom, we apologize if they did not meet your expectations and we will take your feedback into consideration for future enhancements. Our team is always available to assist with any concerns or requests during your stay, including providing a luggage rack or helping with any other needs. We hope you will return for an improved experience in the future. Kind Regards Wencke Bolsius General Manager

Top quality hotel for service and quality and value for money.

Nota Tripadvisor 5.0/5

Kion N Avaliação com certificação TripAdvisor

We have travelled on city beaks all over Europe and this hotel was by far the best we have stayed in. Apart from the room and the whole hotel being spotlessly clean, the room was large and very comfortable. The service from all staff was perfect. Thoughtful and respectful. The breakfast was also top quality. The hotel is perfectly placed in Dam Square, 5 mins walk from central station and next to a tram stop, making access to the city sites very easy. We will definitely be going back to Amsterdam and staying at this hotel.

Dear Kionn843, Thank you for positively reviewing your visit. We are thrilled to hear that you found our hotel to be the best among your European city breaks. It's great to know that you appreciated the cleanliness, spaciousness, and comfort of your room. Our team takes pride in providing thoughtful and respectful service, and we're glad that it made a positive impact on your stay. We're also delighted that you enjoyed our top-quality breakfast and found our location to be perfect for exploring the city, with easy access to public transportation and major attractions. Once again, thank you for your kind words and we look forward to welcoming you back on your next visit to Amsterdam. We look forward to seeing you again very soon. Kind Regards Wencke Bolsius General Manager

Bem localizado mas pelo valor esperávamos um quarto melhor e maior

Nota clientes Avis 3.5/5

Isabela Famílias - Comentários confirmados de ALL

Hotel mto bem localizado porém pelo valor pago tinhamos a expectativa de um quarto melhor, principalmente pelo fato de estarmos vindo de uma estadia maravilhosa no hotel Le Louise da mesma rede e que custou metade do preço e tb era muito bem localizado.

Cara Isabela C., estamos gratos pela sua escolha e retorno. Ficamos felizes em saber que você apreciou a localização privilegiada do nosso hotel. No entanto, lamentamos que suas expectativas em relação ao tamanho e decoração do quarto não tenham sido atendidas. Oferecemos diferentes tipos de quartos com tamanhos e características variadas, e teríamos o maior prazer em ajudá-la a escolher um quarto que melhor atenda às suas necessidades em uma futura estadia. Em relação à sua preocupação com a senha de acesso à internet, gostaríamos de informar que oferecemos conexão Wi-Fi gratuita e de alta velocidade para todos os nossos hóspedes. Agradecemos seu feedback e levaremos em consideração suas sugestões para melhorar nossos serviços. Saiba que será um prazer revê-la, desejamos que em breve. Melhores cumprimentos, Wencke Bolsius General Manager

Em parceria com TripAdvisor

Outros utilizadores da Web classificam o nosso hotel

  • 1.125 comentários 9.6/10 Localização
  • 1.149 comentários 6.3/10 Quarto
  • 1.130 comentários 8.1/10 Serviço
  • 14 comentários 9/10 Internet
  • 682 comentários 5/10 Conforto
  • 434 comentários 6.2/10 Limpeza
  • 388 comentários 6.9/10 Pequeno-almoço
  • 185 comentários 3.6/10 Custo Benefício

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