Sofitel Legend The Grand Amsterdam 5 estrelas

Nota clientes Avis (Classificação ALL) 4.8/5 2.539 comentários

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Sofitel Legend The Grand Amsterdam - Image 1
Sofitel Legend The Grand Amsterdam - Image 2
Sofitel Legend The Grand Amsterdam - Image 3
Sofitel Legend The Grand Amsterdam - Image 4
Oudezijds Voorburgwal 197, 1012 EX AMSTERDAM, Países Baixos

Descrição

Extras do hotel

  • Relaxe no Sofitel Spa e no Sofitel Fitness

  • Peaceful Garden Terrace, a nossa joia escondida!

  • 44 suites, incluindo serviço de mordomo

  • 19 salas de reunião, incluindo 5 classificadas como monumentos históricos

  • Localizado no centro da cidade, desfrute da nossa lendária visita histórica

As nossas opções de alojamento

Reservar este hotel
Quarto 1

Localização do hotel

Sofitel Legend The Grand Amsterdam

Oudezijds Voorburgwal 197
1012 EX AMSTERDAM
Países Baixos

GPS:52.371132, 4.89531

Telefone
Fax +31 20 555 3111

Acesso e transporte

Serviços do hotel

Check-in desde as - Check-out até às

No local
  • Piscina
  • Estacionamento
  • Aceitam-se animais de estimação
  • Restaurante
  • Acesso para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Pequeno-almoço
  • Bar
  • Salas de reunião
  • Propriedade 100% não fumadores
  • Serviço de quartos

Avaliações dos nossos clientes

Avaliações dos nossos clientes

Garantia de 100% de comentários de hóspedes que ficaram mesmo no nosso hotel

Saber mais

Classificação ALL  4.8/5  2.539 comentários

Nota clientes Avis 4.0/5

Patricia S. B. R. Famílias - Comentários confirmados de ALL

Dear Ms. R., Thank you for taking the time to share your feedback following your family stay at Sofitel Legend The Grand Amsterdam. We are pleased to read that you appreciated the spaciousness of your Canal House accommodation, the cleanliness of our hotel and, above all, the warm and courteous service provided by our team. It is also wonderful to know that our central location allowed you to explore many of Amsterdam’s attractions and shops within walking distance. At the same time, we regret that certain aspects of your stay did not fully meet your expectations. In particular, we are sorry that the servicing of your room took place later in the day than you would have preferred. We fully understand that returning to a refreshed room after a day in the city is an important part of a comfortable stay, and your feedback has been shared with our Housekeeping team. We are equally sorry to learn that the layout and access of the Canal House accommodation differed from what you had understood when making your reservation. We appreciate you bringing this to our attention, as the description of our accommodations should always provide clear expectations prior to arrival. Thank you once again for your constructive comments. We sincerely hope to have the opportunity to welcome you and your family back to The Grand and provide an experience that more fully reflects the five-star standards we strive to deliver. Warm regards, Robin de Laat Guest Relations Officer Sofitel Legend The Grand Amsterdam

Nota clientes Avis 2.0/5

Alexandros I. Negócios - Comentários confirmados de ALL

Nota clientes Avis 3.5/5

Lucas P. Viajante individual - Comentários confirmados de ALL

Nota clientes Avis 4.0/5

Renato F. Casais - Comentários confirmados de ALL

Dear Mr. F., First and foremost thank you for taking the time to share your feedback following your recent stay at Sofitel Legend The Grand Amsterdam. While I am pleased to read that you enjoyed our hotel, our facilities, and that your airport transfer met your expectations, I was truly sorry to learn about your experience with the taxi during your stay. Please accept my sincere apologies for the inconvenience you encountered. We certainly understand how frustrating it must have been to feel that you were charged an unreasonable fare for such a short journey. Although taxis in Amsterdam operate independently from our hotel, we only wish for our guests to have positive experiences throughout their entire visit, and I regret that this was not the case. I was also sorry to learn that you experienced difficulties with the Wi-Fi connection. Your comments have been shared with the relevant team, as we continuously work to improve the comfort and convenience of our guests. Thank you once again for sharing your valuable feedback. I truly hope to have the pleasure of welcoming you back to Sofitel Legend The Grand Amsterdam in the future and provide you with the seamless experience you deserve. Warm regards, Robin de Laat Guest Relations Officer

Nota clientes Avis 4.0/5

Paulo E. Casais - Comentários confirmados de ALL

Dear Mr. E., First and foremost thank you very much for taking the time to share your feedback following your recent stay at Sofitel Legend The Grand Amsterdam. I am pleased to read that you enjoyed our central location and found your stay comfortable, and we truly appreciate your kind words regarding our attentive service staff and doormen. At the same time, I would like to sincerely apologize for the shortcomings you experienced with the housekeeping service. Leaving key cards for another room in your accommodation and not properly preparing the room is certainly not acceptable and does not reflect our standards. Please rest assured that your comments have been shared with the relevant department to ensure this is addressed accordingly. I also appreciate your feedback regarding the WiFi connection speed, as it helps us continue improving the guest experience. Thank you once again for your valuable feedback and loyalty. I hope to have the pleasure of welcoming you back again in the future. Warm regards, Robin de Laat Guest Relations Officer

Outros utilizadores da Web classificam o nosso hotel

  • 784 comentários 9.6/10 Localização
  • 1.002 comentários 7.8/10 Quarto
  • 1.557 comentários 9.1/10 Serviço
  • 17 comentários 6/10 Internet
  • 359 comentários 7.5/10 Comodidades
  • 352 comentários 8.7/10 Pequeno-almoço
  • 349 comentários 7.7/10 Comida
  • 175 comentários 6.7/10 Limpeza

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