Swissôtel Amsterdam

The hotel is in a great location, in the very center of Amsterdam. The staff is very helpful, the rooms are clean and tidy. My recommendation to the hotel is to improve the breakfast offer with more variety of foods. Otherwise, every recommendation for choosing this hotel for a stay in Amsterdam.

My five day stay at this hotel was fine apart from the appalling breakfast. A poorly displayed selection of crummy food. One packeted watery jam choice and bacon I wouldn't give to my dog. In years of travel this would be the worst hotel breakfast I have experienced.

Swissotel has been my hotel to stay at when in Amsterdam because of the central location and size of suites. However, I was extremely disappointed this time with how outdated the bathrooms are and the towels are thin and smell like old pizza. Towel heaters didn’t work and housekeeping could not provide me with extra pillows because they said they didn’t have any. Front desk service was terrible and unapologetic for the mess up in my reservations and they treated me like a nobody even if I have diamond accor status. They just didn’t care. Will never stay here again. There are so many better options now. Swissotel should not even be part of their brand. Such a disappointment.

We had booked 2 rooms. We stayed in the Signature Suite. The hotel staff were amazing. Extremely friendly and accommodating. My kids loved it. Will definitely return to this hotel. It is centrally located with lotsa halal food near by.

Good location and walking distance to all the best that Amsterdam has to offer including the museums. Room very good and well equipped and would rebook requesting this room. Staff very welcoming, helpful and good guidance with regard to places to eat.