Mövenpick Hotel Amsterdam City Centre 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 1 914

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Mövenpick Hotel Amsterdam City Centre - Image 1
Mövenpick Hotel Amsterdam City Centre - Image 2
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Mövenpick Hotel Amsterdam City Centre - Image 4
Piet Heinkade 11, 1019 BR AMSTERDAM, Holandia

Opis

O hotelu

  • Uczestnik Green Globe o statusie Platinum

  • Lokalizacja w centrum miasta, nieopodal dworca centralnego

  • Restauracja i bar

  • 11 nowoczesnych sal konferencyjnych

  • Pokoje i apartamenty z pięknym widokiem i bezpłatną siecią WIFI

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Lokalizacja hotelu

Mövenpick Hotel Amsterdam City Centre

Piet Heinkade 11
1019 BR AMSTERDAM
Holandia

Pozycja GPS:52.377927, 4.914193

Telefon
Faks +31 20 519 1239

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

Mövenpick Restaurant

Zapraszamy do restauracji do skosztowania kreatywnych i międzynarodowych dań. Odkryj świeże, oryginalne smaki i pozwól zaskoczyć się różnorodności pysznych przypraw i ich połączeniu.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 1 914

Ocena TripAdvisor  4.5/5  Liczba opinii: 7 705

Certyfikat Doskonałości 2024

Dusty room

Ocena na stronie TripAdvisor 3.0/5

rashin21 Rodziny - Opinia zatwierdzona w TripAdvisor

We are staying at this hotel for 6 days, and today is our 3rd day. The room and the view are good, and the staff is quite friendly. However, the room is very dusty. There is dust floating in the air, and the desk, sofa, and everything else is covered in dust. This made it difficult for us to sleep as we had blocked noses and were coughing the entire night.

Dear rashin21, I do hope that you had contact with a Front Office member during your stay. Especially as this isn't "live" feedback, you review has been posted on the 17th but got only published by Tripadvisor on the 20th.... Either way, we would like to be learning from your feedback personally so can you please contact us at hotel.amsterdam.mod@movenpick.com. We're unable to link your anonymous/ Tripadvisor username to any reservation with us. Hoping to be hearing from you soon! Kind regards, Remco Groenhuijzen General Manager

Great hotel

Ocena na stronie TripAdvisor 5.0/5

Peter P Opinia zatwierdzona w TripAdvisor

Great hotel very nice staff are excellent perfect for when cruise ships are in just next door love this place coming back next year.Close to station and taxis outside . You can wlk or go by tram its not far to city.Beautiful views and at the station you can book canel boat rides very good as well a good price.

Dear peter, Thank you for taking the time to leave a review, happy to be reading you enjoyed your stay with us. Trust you had a memorable time as well in Amsterdam! Kind regards, Remco Groenhuijzen General Manager

I wouldn’t recommend

Ocena na stronie TripAdvisor 2.0/5

Pheather66 Rodziny - Opinia zatwierdzona w TripAdvisor

To start the staff are not friendly, as if checking in was a bother to her The room was fine the view was pretty great from our room so that was a plus After exploring a later afternoon in Amsterdam we stopped at the hotel bar for a drink, the 2 male bartenders are very good at ignoring patrons! They would just not look up and walk into the back room Really terrible customer service We decided to give it another try the following night and had a much better experience the bartender was professional and friendly ( hope he gets to move up) On our last night we were back to not so great service not to mention the mouse running around! We did alert the staff about the mouse and the flies 😵 They just told us they knew about these issues Wouldn’t recommend this hotel Many places were much friendlier (and without rodents and bugs)

Dear Heather, Thank you for sharing your detailed review following your recent stay in our hotel. I am pleased to learn you were partly satisfied with the great room and the positive service you received. Otherwise, please accept my apologies for not having felt the same level of kindness and attention in all our departments. Please be assured this has our attention and will be addressed internally. We respect your decision not to return and wish you all the best. Kind regards, Remco Groenhuijzen General Manager

Disappointing

Ocena na stronie TripAdvisor 1.0/5

filthy2507 Couples - Opinia zatwierdzona w TripAdvisor

Mövenpick Hi I booked a room at this hotel in August last year for the night 6 June 2024, to stay prior to a river cruise. My wife and I turned up at the hotel around 4:30pm on 6 June after travelling by train from London. To our surprise we were advised our room wasn’t ready but would be in around 40 minutes. So they offered us a drink at the bar. We then returned to reception just before 6:00pm and we were told they needed another 5 minutes. We told staff that we needed to leave straight away as we had a booking at Ann Frank house. So we left and went to our booking then had dinner and walked back to hotel around 10:00pm. To our dismay, reception advised us that they didn’t have a room for us, even though I had booked it 10 months prior and had received emails confirming my booking on a number of occasions. We were furious we had been told twice on that day that our room was being cleaned, which obviously was a complete lie. They eventually told us that we would be moved to another hotel. By this time we were absolutely exhausted as it was nearly midnight by the time we got to the room at the other hotel.

Dear Philip, Thank you very much for sharing your, regretfully low rated review with regards to your arrival in our hotel. We can certainly imagine the unpleasant impression and feeling you received, and sincerely apologize for this. To prevent this from happening again, your case has been internally shared for improvement and follow up accordingly, as this is not representative for our daily operation. Should you still need our assistance, please do not hesitate to conatct us directly. Kind regards, Remco Groenhuijzen General Manager

This Mpvendpick hotel internet is appalling, and staff doesn't care, and far from the city

Ocena na stronie TripAdvisor 2.0/5

AHruakjr Opinia zatwierdzona w TripAdvisor

This Mpvendpick hotel internet is appalling, and cannot be excused for the lack of attention to it from the staff. I called the front desk 3 times, asking about it, and they never fixed it! My experience is similar to what other guests had complained. And I could not even do the online check-in for my flight because the internet is so so so slow and it would not load. TOTALLY UNACCEPTABLE. The staff doesn't care, and they are new, and they dont even know what to do. It seems management hire totally inexperienced staff, and trying to cut corners with the slow internet. I have no idea how they run a hotel like this. Even a hotel in Greece, from where I was staying before, had far better internet service. I am sure the manager will try to make excuses and that they will do better, etc.. But will not get better. Also the hotel is far from the city centre. Have to take a tram, and then walk good 30 plus minutes to get to the nicer parts. There is nothing around, the hotel is isolated. I would not stay here again.

Dear guest, Thank you for sharing your unhappy experiences on TripAdvisor after your check out 26 June. I have carefully read your several comments and sincerely regret to learn about your unhappy moments with regards to the WIFI being too slow. Please accept my apologies for the fact we were unable to have this fixed during your stay. In addition to this, I can also assure you we will refrain from pointless excuses and general promises, if not being heartfelt and genuine. Our dedicated IT team tried to contact you twice but were not able to access your room due to a DND sign. Your feedback is vaulable and will be used to improve our services accordingly (this is no excuse) Detailed information such as our location can be found on Accor prior to your actual arrival in our hotel. Should you reconsider to stay with us again, please reach out to us directly. Remco Groenhuijzen General Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

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