Fairmont Scottsdale Princess 5 stars

Customer review rating (ALL Rating) 4.5/5 4,926 reviews

Fairmont Scottsdale Princess - Image 1
Fairmont Scottsdale Princess - Image 2
Fairmont Scottsdale Princess - Image 3
Fairmont Scottsdale Princess - Image 4

Description

Hotel extras

  • Spanish hacienda-style architecture in stunning Sonoran Desert surrounds

  • 5-star meeting facilities including two ballrooms and 21 outdoor venues

  • World-class luxury spa with grotto waterfall and adults-only rooftop pool

  • Access to the PGA Tour-quality golf courses at nearby TPC Scottsdale

Our accommodation(s)

Hotel location

Fairmont Scottsdale Princess

7575 East Princess Drive
85255 SCOTTSDALE
United States

GPS:33.645647, -111.917102

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,926 reviews

TripAdvisor Rating  4.5/5  5,368 reviews

Certificate of excellence 2024

Just wonderful! Do not hesitate go there!

TripAdvisor rating 5.0/5

458fannym Families - TripAdvisor review

Fairmont Scottsdale Princess One of the best hotel I had! Beautiful, perfect service, staff is wonderful, room are great! Gardens, pools, golf, the pit fires everywhere in the garden, the place to be in Arizona! A special thank you to Jelena at the gold lounge for her kindness and great advices! The only things that could be better: get a bracelet instead of the keycards as I always forget my keycard. The only « bad » thing is that the « beach pool » is really freezing is was impossible for us to go in there, my kids were very disappointed as the pool was beautiful but their lips were blue after 5 min! I don’t understand why cooling the pool so much! Even the other pools were quite cold but was ok… a pity we could not go in the beach pool 😰 Otherwise I really recommend this place! You really feel great there! Will come back if we come again in Arizona!

Don't Book With Cruise Line Use an Agent!

TripAdvisor rating 1.0/5

dads_view TripAdvisor review

Do not book your Princess Cruise directly with the cruise line. We used the cruise line and the reservation agent told us we would be upgraded (if space was available) since we were booking direct. My wife, sister and brother-in-law were all told the same thing. When we inquired(as we keep getting upgrade invitations) they told us there was nothing in our record! It took several calls to even reach an agent! The cruise line completely misrepresented them self and could care less. Use an Agent at least they will speak with you, the people answering the phones for Princess are very difficult to understand and usually in a non-traditional office setting. Not impressed with Princess!

Not a five star resort

TripAdvisor rating 1.0/5

Amy S TripAdvisor review

Before arriving, I called the front desk when I noticed there was a slight error on the dates. Since I was there for a conference, the clerk gave me the name and number of the person with my organization who was coordinating the trip. I contacted the person using the info he gave me, and received no reply. Upon further investigation, this person was not affiliated in any way with my organization. No problem. Mistakes happen! I got it sorted out by bypassing Fairmont. When I arrived, I was given a dirty/used room in the G building. I called the front desk to request a ride back, since I had my luggage and it's not a short walk. That ride was never sent. So I walked back and retrieved a key to a clean room. The front desk credited $100 to my room account for the inconvenience and hassle. When I got to the new room, the key didn't work..... The hot water did not work in my shower, but I didn't want to change rooms again. (This is my fault, of course, but do you blame me?) I have a picture and video of the water pressure if anyone is interested. When I checked out, there was no $100 credit on my statement (of course). I receive much better treatment at a Hilton. Not sure how they maintain a five star rating.

Beautiful resort with great amenities

TripAdvisor rating 5.0/5

KassieK34 TripAdvisor review

Beautiful and expansive grounds with multiple great restaurants. The spa was one the bestive been to, with very knowledgeable and skilled therapists. Both the massage and facial were awesome. Excellent service from start to finish. I will definitely be back!

Dear KassieK34, Thank you for staying with us and for taking the time to leave a five star review. We're thrilled to hear you enjoyed our restaurants and the Well & Being Spa. We look forward to welcoming you back again soon! Kind regards, Fairmont Scottsdale Princess

Great stay, warm and attentive staff.

Customer review rating 5.0/5

Robert T. W. Families - Confirmed reviews ALL

I was there for a religious event and the entire staff was very helpful and made my stay as easy as possible.

Good evening Mr. W., We very much appreciate your comments regarding your stay at the Fairmont Scottsdale Princess. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Glad to hear that your stay was seamless and that our staff could assist you during such an important event. We strive to make every experience comfortable and stress-free. 🌟 Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Damian S. Royal Services Fairmont Scottsdale Princess

In partnership with TripAdvisor

Other web-users rate our hotel

  • 487 reviews 8.3/10 Location
  • 1,523 reviews 7.2/10 Room
  • 1,826 reviews 8.5/10 Service
  • 30 reviews 1.1/10 WiFi
  • 960 reviews 8.2/10 Amenities
  • 722 reviews 7.9/10 Food
  • 499 reviews 8/10 Vibe
  • 370 reviews 6.6/10 Cleanliness

Powered by Trustyou