Discovery luxury in the Sonoran Desert at AAA’s Five Diamond Fairmont Scottsdale Princess. Abloom with the vibrant spirit of the west, enjoy six sparkling pools, an award-winning spa, acclaimed dining and championship golf.
It's also an exceptionally well-located hotel, near TPC Scottsdale and its PGA Tour golf courses and spectacular hiking in Pinnacle Peak Park and McDowell Sonoran Preserve. A 20-minute drive takes you to Old Town Scottsdale and Fashion Square mall.
Welcome to the Fairmont Scottsdale, host hotel to Arizona's most prestigious events and our own legendary holiday festivals. We look forward to hosting your next adventure in the blooming Sonoran Desert, where you'll enjoy endless summer weather.
Jack Miller - Regional VP & GM, Hotel Management
Hotel extras
Spanish hacienda-style architecture in stunning Sonoran Desert surrounds
5-star meeting facilities including two ballrooms and 21 outdoor venues
World-class luxury spa with grotto waterfall and adults-only rooftop pool
Access to the PGA Tour-quality golf courses at nearby TPC Scottsdale
Our accommodation(s)
Book this hotel
Hotel location
Fairmont Scottsdale Princess
7575 East Princess Drive
85255 SCOTTSDALE United States
Page 1 out of 3, Art, culture & entertainment 1 :, Art, culture & entertainment 2 :
THE MUSICAL INSTRUMENT MUSEUM
Museums
Access:
12.87 km / 8 mi
BUTTERFLY MUSEUM
Museums
Access:
16.09 km / 10 mi
Museums
Access:
16.09 km / 10 mi
SCOTTSDALE HISTORICAL MUSEUM
Museums
Access:
17.7 km / 11 mi
PAPAGO PARK
Tourist attraction
Access:
20.92 km / 13 mi
PHOENIX ZOO
Zoo
Access:
20.92 km / 13 mi
TALIESIN WEST
Museums
Access:
24.14 km / 7 mi
Tempe Diablo Stadium
Museums
Access:
28.97 km / 18 mi
Scottsdale Civic Center
Entertainment/theatre district
Access:
32.19 km / 20 mi
Scottsdale Stadium
Sports centre
Access:
56.33 km / 10 mi
MONTEZUMA CASTLE NAT. MONUMENT
Tourist attraction
Access:
133.58 km / 83 mi
GRAND CANYON
Tourist attraction
Access:
379.45 km / 235.78 mi
Salt River Fields at Talking Stick
Tourist attraction
SYLVIA PLOTKIN JUDAICA MUSEUM
Museums
CHILDENS MUSEUM OF SCIENCE
Museums
DESERT BOTANICAL GARDENS
Botanical gardens
MCCORMICK-STILLMAN RAILROAD PARK
Historic monument
Page out of
Camelback Mountain
Mountain
Page out of
PHOENIX PREMIUM OUTLETS SHOPPING
Shopping centre/mall
Access:
45.06 km / 28 mi
Scottsdale Fashion Square Shopping Center
Shopping centre/mall
Kierland Commons Shopping Center
Shopping centre/mall
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Bar
Meeting rooms
100% Non Smoking Property
750 rooms
Languages spoken at the hotel
100% Non Smoking Property
Wi-Fi
WiFi at the hotel
Air conditioning
Check In & Check-out facilities
Express check-in
Express check-out
Late Checkout
Luggage storage
Luggage storage
Catering
4 Restaurants
2 Bars
Business
22 Meeting rooms
Family
Services for children
Outdoor playground for children
Well-being
Sunset Beach Pool
Outside
Privado Pool
Outside
Sonoran Splash Pool
Outside
Well & Being Spa Rooftop Pool
Outside
Sonoran Landing
Outside
Princess Pool
Outside
Well & Being Spa Fitness Center
On site
Fairmont Fitness Center
On site
Sports and leisure
Golf
Additional charge
On site
Golf
Nearby
Page 1 out of 2, Restaurant 1 :
Toro Scottsdale
, Restaurant 2 :
LA HACIENDA
Toro Scottsdale
Photo out of - Toro Scottsdale
Chef Richard Sandoval, Toro, offers a tantalizing blend of fire, flavor, & fervor, each meal is crafted with the same intensity & devotion as a love letter that culminates to transcend the senses beyond borders.
Cooking style
International
Accessibility
Accessible service
17020 North Hayden Rd., Scottsdale, Arizona 85255, 85255 Scottsdale, United States
Opening hours
Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
-
Sunday
-
Subsequent opening hours
Brunch Details
reservation recommended
Other informations
Services
Air conditioning
Wheelchair access
Booster Seats available (for Baby)
Non Smoking Area
Reservation recommended
Exceptional View
Payment
Cash
Credit card
Accommodate food
Brunch
Chef Richard Sandoval, Toro, offers a tantalizing blend of fire, flavor, & fervor, each meal is crafted with the same intensity & devotion as a love letter that culminates to transcend the senses beyond borders.
LA HACIENDA
Photo out of - LA HACIENDA
Voted Arizona’s #1 Mexican restaurant by Richard Sandoval, savor fresh, modern cuisine where tradition meets innovation. Experience “Old Ways, New Hands” as classic recipes are reimagined with bold, unforgettable flavors.
Cooking style
Mexican
85255 Scottsdale, United States
Voted Arizona’s #1 Mexican restaurant by Richard Sandoval, savor fresh, modern cuisine where tradition meets innovation. Experience “Old Ways, New Hands” as classic recipes are reimagined with bold, unforgettable flavors.
IRONWOOD AMERICAN KITCHEN
Photo out of - IRONWOOD AMERICAN KITCHEN
Savor classic American cuisine at Ironwood American Kitchen, the Fairmont Scottsdale Princess’s main dining room. Enjoy fresh, all-day fare in a warm, casual setting with views of the resort’s Princess Pool.
Cooking style
Bistro
85255 Scottsdale, United States
Savor classic American cuisine at Ironwood American Kitchen, the Fairmont Scottsdale Princess’s main dining room. Enjoy fresh, all-day fare in a warm, casual setting with views of the resort’s Princess Pool.
BOURBON STEAK
Photo out of - BOURBON STEAK
Savor the artistry of Bourbon Steak by Michael Mina, where prime cuts, fresh seafood, and seasonal ingredients are paired with inventive sides and a world-class 3,000-bottle wine selection available to explore.
Cooking style
Steakhouse
85255 Scottsdale, United States
Savor the artistry of Bourbon Steak by Michael Mina, where prime cuts, fresh seafood, and seasonal ingredients are paired with inventive sides and a world-class 3,000-bottle wine selection available to explore.
Page out of
THE SOCIAL
Click to copy the email address
Relax at our poolside cafe at the Fairmont Scottsdale Princess. Featuring sandwiches, grilled burgers, chilled salads, soft drinks, cocktails and frozen drinks, this breezy bar keeps you cool in the Scottsdale Arizona sun.
PLAZA BAR
Photo out of - PLAZA BAR
Step into Plaza Bar at the Fairmont Scottsdale Princess, where modern resort style meets cozy fire pits. Enjoy signature cocktails, craft beers, fine wines, and a curated selection of premium cigars.
Step into Plaza Bar at the Fairmont Scottsdale Princess, where modern resort style meets cozy fire pits. Enjoy signature cocktails, craft beers, fine wines, and a curated selection of premium cigars.
6 pools
Photo out of - Pool
Sunset Beach Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Pool features
Outdoor pool
Privado Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Pool features
Outdoor pool
Sonoran Splash Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Pool features
Outdoor pool
Well & Being Spa Rooftop Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Pool features
Outdoor pool
Sonoran Landing
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Pool features
Outdoor pool
Princess Pool
Take some time out to relax by the pool during your stay at our hotel. Dip your feet in the water and experience true relaxation
Pool features
Outdoor pool
2 fitness centers
Photo out of - Fitness center
Well & Being Spa Fitness Center
Additional charge
Location
On site
Fairmont Fitness Center
Additional charge
Location
On site
Spa
Photo out of - Spa
Additional charge
Pamper yourself at Well & Being Spa, an innovative fusion of spa and wellness. Discover uniquely rewarding and deeply personalized experiences, including more than 70 treatments to choose from, top-of-the-line fitness center.
Location
On site
1 km /
1 mi
Accessibility
Accessible service
Other informations
Services
Nutrition Conferences
Shop
Spa Treatment
Fresh whole fruit available
At your disposal
Towels available
Bathrobe available
Slippers
Access & security
Reduced mobility Facilities
Wheelchair access
Pamper yourself at Well & Being Spa, an innovative fusion of spa and wellness. Discover uniquely rewarding and deeply personalized experiences, including more than 70 treatments to choose from, top-of-the-line fitness center.
Fairmont Scottsdale is ready to create a magical wedding in the Southwest, that is uniquely yours. Your wedding is the most important day in your life and we want to create a memorable, personalized experience for you.
Dear Valued Guest ,
We very much appreciate your comments regarding your stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive positive feedback. I will share your comments with our team regarding our ease of access and speed of connection issues. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Royal Services
Fairmont Scottsdale Princess
Customer review rating 5.0/5
Aries G.
Friends
-
Confirmed reviews ALL
We had such an amazing stay!
Warm greeting by Tyler at check in, many golf cart rides with Derick standing out and so helpful, Jackson at La Hacienda behind the bar and Carlos as the best server (so many good recommendations), Adriana at the adult pool was the best!
We hope to visit again! It was a great weekend!
Good morning Ms. G.,
We very much appreciate your comments regarding your recent stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive such positive feedback, and I will be delighted to share your kind comments and compliments with all our colleagues.
Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future!
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 5.0/5
Rich K.
Business
-
Confirmed reviews ALL
Amazing hospitality, amazing service, beautiful venue in general with the perfect landscaping and layout of the property. i hope we come back here again.
Good morning Mr. K.,
We very much appreciate your comments regarding your recent stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive such positive feedback, and I will be delighted to share your kind comments and compliments with all our colleagues.
Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future!
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 5.0/5
Andrew M.
Couples
-
Confirmed reviews ALL
It doesn't get much better than our stay at the Fairmont Princess. Our room was comfortable and luxurious with an incredible view. The service was top notch, and the amenities are nearly endless. The restaurant and bar options were excellent, and we never left the property.
Good morning Mr. M.,
We very much appreciate your comments regarding your recent stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive such positive feedback, and I will be delighted to share your kind comments and compliments with all our colleagues.
Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future!
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 3.5/5
Allison C.
Couples
-
Confirmed reviews ALL
At the end of the day, we had a good experience however when we first checked into our room, there were ants on the bathroom walls and in our coffee bar area. That room temperature also would not lower even when we cranked the air up. They graciously ended up moving us rooms and all was available was a Casita, which was an upgrade so we did appreciate that however, when we got to that Casita, we had no hot water. After we got all of that settled it was great, but we were only there for two nights and had to spend a deal of time while our friends were at dinner on the first night, moving rooms and dealing with the hot water issue.
Dear Ms. C.,
Thank you for sharing your feedback. While I am glad to hear that you ultimately had a good experience and appreciated the room move to our Privado Suites, I sincerely apologize for the challenges you encountered at the start of your stay. Finding pests in your room, being unable to adjust the temperature, and then discovering there was no hot water in the new room created a frustrating series of inconveniences that cost you valuable time with your loved ones.
This is certainly not the seamless experience we strive to provide at the Fairmont Scottsdale Princess. For the inconvenience and lost time, I have removed two nights resort experience fee as a gesture of goodwill. You should see $125.37 refunded to the card on file within the next 5-7 business days.
Your feedback has been shared with our leadership and operational teams so we can address these concerns and improve our room readiness and response processes. We truly appreciate your understanding and hope to welcome you back for a more seamless stay in the future.
Kind Regards,
Tara Barber
Guest Experience Manager
Dear Valued Guest ,
We very much appreciate your comments regarding your stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive positive feedback. I will share your comments with our team regarding our ease of access and speed of connection issues. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Royal Services
Fairmont Scottsdale Princess
Customer review rating 5.0/5
Aries G.
Friends
-
Confirmed reviews ALL
We had such an amazing stay!
Warm greeting by Tyler at check in, many golf cart rides with Derick standing out and so helpful, Jackson at La Hacienda behind the bar and Carlos as the best server (so many good recommendations), Adriana at the adult pool was the best!
We hope to visit again! It was a great weekend!
Good morning Ms. G.,
We very much appreciate your comments regarding your recent stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive such positive feedback, and I will be delighted to share your kind comments and compliments with all our colleagues.
Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future!
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 5.0/5
Rich K.
Business
-
Confirmed reviews ALL
Amazing hospitality, amazing service, beautiful venue in general with the perfect landscaping and layout of the property. i hope we come back here again.
Good morning Mr. K.,
We very much appreciate your comments regarding your recent stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive such positive feedback, and I will be delighted to share your kind comments and compliments with all our colleagues.
Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future!
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 5.0/5
Andrew M.
Couples
-
Confirmed reviews ALL
It doesn't get much better than our stay at the Fairmont Princess. Our room was comfortable and luxurious with an incredible view. The service was top notch, and the amenities are nearly endless. The restaurant and bar options were excellent, and we never left the property.
Good morning Mr. M.,
We very much appreciate your comments regarding your recent stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive such positive feedback, and I will be delighted to share your kind comments and compliments with all our colleagues.
Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future!
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 3.5/5
Allison C.
Couples
-
Confirmed reviews ALL
At the end of the day, we had a good experience however when we first checked into our room, there were ants on the bathroom walls and in our coffee bar area. That room temperature also would not lower even when we cranked the air up. They graciously ended up moving us rooms and all was available was a Casita, which was an upgrade so we did appreciate that however, when we got to that Casita, we had no hot water. After we got all of that settled it was great, but we were only there for two nights and had to spend a deal of time while our friends were at dinner on the first night, moving rooms and dealing with the hot water issue.
Dear Ms. C.,
Thank you for sharing your feedback. While I am glad to hear that you ultimately had a good experience and appreciated the room move to our Privado Suites, I sincerely apologize for the challenges you encountered at the start of your stay. Finding pests in your room, being unable to adjust the temperature, and then discovering there was no hot water in the new room created a frustrating series of inconveniences that cost you valuable time with your loved ones.
This is certainly not the seamless experience we strive to provide at the Fairmont Scottsdale Princess. For the inconvenience and lost time, I have removed two nights resort experience fee as a gesture of goodwill. You should see $125.37 refunded to the card on file within the next 5-7 business days.
Your feedback has been shared with our leadership and operational teams so we can address these concerns and improve our room readiness and response processes. We truly appreciate your understanding and hope to welcome you back for a more seamless stay in the future.
Kind Regards,
Tara Barber
Guest Experience Manager
Customer review rating 5.0/5
Annette V.
Families
-
Confirmed reviews ALL
Enjoyed our time and everyone related to resort were super helpful and nice!!
Good morning Ms. V.,
We very much appreciate your comments regarding your recent stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive such positive feedback, and I will be delighted to share your kind comments and compliments with all our colleagues.
Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future!
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 5.0/5
Melinda B.
Families
-
Confirmed reviews ALL
Great customer care, employees were always cheerful and helpful. Rooms were fabulous! My massage was incredible!
Good morning Ms. B.,
We very much appreciate your comments regarding your recent stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive such positive feedback, and I will be delighted to share your kind comments and compliments with all our colleagues.
Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future!
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 4.5/5
Dawn P.
Families
-
Confirmed reviews ALL
We loved the hotel, the staff was super friendly & helpful and the food at the restaurants was delicious!
Good morning Ms. P.,
We very much appreciate your comments regarding your recent stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive such positive feedback, and I will be delighted to share your kind comments and compliments with all our colleagues.
Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future!
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 3.5/5
Andrew P.
Families
-
Confirmed reviews ALL
This was our first time staying at the Scottsdale Princess hotel. The property is very beautiful and the service was wonderful. From the moment we arrived, the bellhop and check-in teams exceeded our expectations and may us feel at home. Their level of service went far and above what we had experienced in our travels. The guest rooms are long overdue for a remodel. The carpets are definitely showing their age and we were surprised. We loved the fireworks that were set off each night we were there. Very beautiful experience!
Dear Mr. P.,
Thank you for sharing your thoughtful feedback following your first stay with us. I am delighted to hear that our Bell Team and Front Desk colleagues made such a wonderful impression and that you felt welcomed from the moment you arrived.
I appreciate your candid comments regarding the condition of the guestroom. While I am pleased the room was clean, I understand your disappointment with the worn carpeting. Your observations are valuable as we continue to evaluate opportunities to enhance our accommodations and guest experience.
I am also sorry to hear that your dining experiences did not meet the level you expected from the Fairmont Scottsdale Princess. We strive to offer distinctive and memorable culinary experiences, and your feedback will be shared with our Food & Beverage leadership team.
Thank you again for recognizing our exceptional service while also providing constructive feedback on where we can improve. We hope to have the pleasure of welcoming you back and providing an experience that exceeds your expectations.
Kind Regards,
Tara Barber
Guest Experience Manager
Customer review rating 2.0/5
Kasongo M.
Couples
-
Confirmed reviews ALL
The bill was completely wrong . The still count paid charges under the room charges. My wife and I ate a dinner and we paid with our credit card for $120 . But at the check out this dinner showed up on the room charges not as $120 but up to $565 !!!!! Dinner for two !!!!
Dear Mr. M.,
Thank you for bringing this to our attention. I sincerely apologize for the significant billing error and the frustration and concern it caused at check-out. A $120 dinner should certainly not have appeared as a $565 dinner bill, particularly when you had already paid for the meal directly by credit card.
We take accuracy in our billing very seriously, and I understand how concerning it must have been to discover this discrepancy. I have shared your feedback with our leadership team so we can review what occurred and ensure greater accuracy in our billing processes moving forward.
Please accept my sincere apologies for this oversight, and thank you for bringing it to our attention. We hope to welcome you back to the Fairmont Scottsdale Princess for a more seamless stay in the future.
Kind Regards,
Tara Barber
Guest Experience Manager
Customer review rating 2.5/5
Aaron M.
Families
-
Confirmed reviews ALL
Like I mentioned to the front desk, we were extremely dissatisfied with the service we received during our stay. While we understand that occasional issues can arise, we experienced several service failures that were particularly disappointing for a luxury hotel.
The most frustrating issue was the temperature in our room. The room never cooled below 71 degrees. We called the front desk, and someone came up and told us they had fixed the issue, but the temperature never improved. The following day, we called again and explained that the problem had not been resolved. Someone came back and again told us it had been fixed. Unfortunately, it still was not. The front desk then told us they would send someone else up to address the issue, but the room still never cooled down properly. At the end of our stay, the front desk told us that this was normal when it was that hot outside. However, it was not even over 100 degrees outside. As a result, we spent our nights sweating and were unable to sleep comfortably.
We also experienced significant delays with pool service. We waited approximately an hour and fifteen minutes before asking about the status of our food. We were told that they would rush the order out, but it still took another 30 minutes before we received our food. While we appreciated the apology and the fact that the meal was comped, waiting an hour and 45 minutes for food is simply unacceptable—especially when we had our 5-year-old with us who was hungry.
Finally, we were disappointed with the service at La Hacienda. We placed our drink order immediately after being seated. About 10–15 minutes later, we ordered appetizers, ate the appetizers, and then ordered our entrees. Our drinks did not arrive until approximately 45 minutes after we had initially ordered them—and only after we had already finished our appetizers. We did not complain at the time, but the delay was excessive and added to our overall disappointment with the service during our stay.
Overall, we expected a much higher level of service from a luxury hotel. Unfortunately, between the unresolved room temperature issue and the repeated service delays, our experience fell well short of those expectations.
Dear Mr. M.,
Thank you for taking the time to share such detailed feedback regarding your recent stay. I am sincerely sorry that we did not deliver the level of service and comfort you rightfully expected from the Fairmont Scottsdale Princess.
I am particularly concerned by the repeated attempts to address the temperature in your room without successfully resolving the issue. Having to contact us multiple times, only to continue experiencing an uncomfortable room, is understandably frustrating and disappointing. Our communication at the end of your stay that this was simply normal due to the outside temperature was also not the appropriate resolution or response to your experience.
I am equally sorry for the excessive delay with your pool dining order. While I am glad the meal was ultimately comped, this gesture does not make up for waiting nearly two hours for your food. The delay you experienced at La Hacienda, with your beverages arriving well after they were ordered, further reflects a level of service that falls short of our standards.
For the inconvenience and below-standard service that you received during your stay, I have removed two nights resort experience fees. You will see a total of $125.37 refunded to the card on file within the next 5-7 business days.
Please know that your feedback has been shared with our Front Desk, Engineering, Pool Operations, and La Hacienda leadership teams so these concerns can be addressed directly. We truly value your comments and the opportunity they provide to identify where we must improve.
We regret that your stay did not reflect the exceptional experience we strive to provide and hope to have the opportunity to restore your confidence in the Fairmont Princess in the future.
Kind regards,
Tara Barber
Guest Experience Manager
Customer review rating 5.0/5
Ray M.
Couples
-
Confirmed reviews ALL
100% of the staff helpful and friendly
Good morning Mr. M.,
We very much appreciate your comments regarding your recent stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive such positive feedback, and I will be delighted to share your kind comments and compliments with all our colleagues.
Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future!
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 4.0/5
Tanya R.
Couples
-
Confirmed reviews ALL
Wonderful long weekend in the Arizona heat. Room was perfection. Central/close to the action. Great views of the princess pool. Spacious, good layout. I loved the two fridges: one was minibar and the other was for guest use. Not all hotels have a cleared fridge!
Food was good. Dined at both the grill and the Mexican restaurant. Pool and lobby drinks are high priced, but at least there are some happy hours that I unfortunately didn’t get to discover.
Fireworks nightly were magical.
I loved the dive in movie idea! We again, could see the pool and screen right from our room.
Now for the one and only con…
Resort fee. It is the most exorbitant fee I’ve seen outside of Vegas. The hotel calls it a bundled fee which is an over $200 value. The bikes available for 1 hour borrowing are cruisers without gears, the seats are horrible, the tires are under inflated. They are the worst bikes I’ve ever used at a hotel.
Free lobby coffee from 2am-6am. I’m sorry, this isn’t a perking no one uses it. Besides there are Nespresso machines in the rooms. Free fresh fruit and lemonade in the lobby from 3pm-6pm. Not true. There was never fresh fruit. And the lemonade usually came out at 4pm, an hour late, causing me to miss pool time as I waited and concierge and front desk had to call MULTIPLE times, MULTIPLE days per my request as the lemonade was not there. I actually thought about asking for a refund of one of the days of resort fees I paid as I was so TICKED OFF!
Good morning Ms. R.,
Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Scottsdale Princess.
Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.
While many aspects of your stay were exceptional, we regret to hear about your experience with the resort fee and the amenities included. We also regret that the complimentary bicycles did not meet your expectations. We appreciate you bringing the condition and comfort of the bikes to our attention, as we want all of our resort amenities to be well maintained and enjoyable for our guests. Your feedback has been shared with our team for further review.
We are equally sorry that the complimentary lobby coffee, fresh fruit, and lemonade did not meet expectations. We understand how frustrating it was to repeatedly contact our teams and wait for the lemonade, especially when it caused you to miss valuable pool time. This is certainly not the seamless experience we want to provide, and your feedback regarding the timing and availability of these amenities has been shared with our leadership team.
We are delighted to know you enjoyed your beautiful room and pool views, our dining venues, nightly fireworks, and Dive-In Movie. We truly appreciate your candid feedback and understand your concerns regarding the value of the resort fee.
Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future.
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 5.0/5
Margot K.
Couples
-
Confirmed reviews ALL
We are treated so well that we don't want to leave! La Hacienda is our favorite. Yum, yum! Big SHOUT OUT to Yuri, Christine, Raymond, Kevin and Berkeley! You guys are the BEST! Thank you for everything!
Good morning Ms. K.,
We very much appreciate your comments regarding your recent stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive such positive feedback, and I will be delighted to share your kind comments and compliments with all our colleagues.
Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future!
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 4.0/5
Allen G.
Business
-
Confirmed reviews ALL
My three-night stay at Fairmont Scottsdale Princess was largely wonderful, marred only by a climate control issue that was partly my own oversight.
**The Good**
From the moment I arrived, I was impressed by the property's stunning grounds. The lush landscaping, resort pathways, and desert-garden aesthetic create a serene, luxurious atmosphere that justifies the Fairmont name. The sprawling layout never felt crowded, and there's something special about this oasis in Scottsdale.
My room was exceptionally comfortable—the bed was plush and supportive, making for excellent sleep whenever I could keep the room at a proper temperature. The dining at the event center was outstanding; the food was delicious and expertly prepared, with excellent variety and presentation. It's clear the culinary team takes pride in their work.
The staff throughout the resort were genuinely friendly and helpful, which set a warm tone for my visit. The location is also ideal if you want to enjoy Scottsdale's shops and restaurants while staying in a peaceful resort setting.
**A Minor Note on Provisions**
The on-site coffee shop, Provisions, offers Starbucks beverages, but it's a limited operation—not a full Starbucks. You'll need to do a lot of the prep work yourself, which can be inconvenient if you're looking for a quick, expertly-crafted coffee. Plan accordingly or venture off-property for your caffeine fix.
**The Issue**
Unfortunately, my air conditioning began malfunctioning on my first night, leaving my room uncomfortably warm. Rather than notifying the front desk immediately (which I should have done), I tried to manage it myself, wasting time and my comfort for that night. I finally reported it on day two, but by then I'd lost an evening of quality sleep.
To the hotel's credit, staff responded promptly once I informed them, though repairs took until my final night. The AC worked perfectly on night three, which was too late to salvage half my stay.
**Bottom Line**
This is an excellent resort with beautiful grounds, exceptional comfort, outstanding dining, and attentive service. My AC troubles were ultimately resolved—and partly self-inflicted by not communicating sooner. I'd definitely return and recommend it, with one lesson learned: speak up immediately if anything isn't right. The staff is ready to help.
Good morning Mr. G.,
Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Scottsdale Princess.
Exceptional service is what we strive to be known for; therefore, your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests.
While many aspects of your stay were exceptional, we regret to hear about your experience with the AC during your stay and have shared it with our engineering department.
Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future.
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 5.0/5
Joseph J.
Couples
-
Confirmed reviews ALL
Staff went above and beyond on every part of our stay! I can't say enough great things about them!
Good afternoon Mr. J.,
We very much appreciate your comments regarding your recent stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive such positive feedback, and I will be delighted to share your kind comments and compliments with all our colleagues.
Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future!
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 2.5/5
Adam I.
Business
-
Confirmed reviews ALL
Great staff overall. However I wish the management had been more accommodating. I had to move rooms upon arrival after discovering bugs in my original assigned room. The new room it was discovered the next morning had greater bug problems compared to the first room.
Dear Mr. I.,
Thank you for sharing your feedback. While I am pleased to hear that our staff made a positive impression, I sincerely apologize for the unacceptable room conditions you encountered. Having to relocate upon arrival due to bugs, only to experience a more significant issue in your new room the following morning, is certainly not the experience we strive to provide to our guests.
I am also disappointed to learn that you felt management was not as accommodating as they should have been. Your concerns are being taken seriously, and I have shared your feedback with our leadership and housekeeping teams so we can address these issues appropriately.
We truly appreciate your feedback and the opportunity to improve the guest experience.
Kind Regards,
Tara
Guest Experience Manager
Customer review rating 5.0/5
Katie E.
Families
-
Confirmed reviews ALL
What a great place for a staycation, especially over Labor Day weekend. Lots of fun activities for our kids. The staff is incredibly helpful and friendly. Pools are great, offer lots of shade. Ponds are super fun for fishing and ducks. Love how walkable it is, the landscape and overally vibe.
Good afternoon Ms. E.,
We very much appreciate your comments regarding your recent stay at the Fairmont Scottsdale Princess.
It is always a pleasure to receive such positive feedback, and I will be delighted to share your kind comments and compliments with all our colleagues.
Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future!
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 4.5/5
Jill C.
Business
-
Confirmed reviews ALL
Room was so spacious, clean and comfortable. LOVE the Le Labo toiletries. Everyone was so kind and helpful.
Good afternoon Ms. C.,
Thank you for taking the time to complete a survey following your recent stay at the Fairmont Scottsdale Princess.
We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again in the near future!
Sincerely,
Mary S.
Royal Services
Fairmont Scottsdale Princess
Customer review rating 3.5/5
Scott H.
Business
-
Confirmed reviews ALL
It was a good overall experience, but on the first morning there my shower door was stuck shut. It took almost 2 hours for someone to come to my room to fix it.
Dear Mr. H.,
Thank you for sharing your feedback. I am pleased to hear you had an overall enjoyable experience, but I sincerely apologize for the inconvenience you experienced with your shower door. Waiting nearly two hours for assistance is certainly longer than is acceptable, and I understand how frustrating this must have been for you.
We appreciate you bringing this to our attention and have shared your feedback with our leadership team to help us improve our response times and overall guest experience.
Kind Regards,
Tara Barber
Guest Experience Manager
Web-users rating
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Frequently asked questions
Fairmont Scottsdale Princess is located at 7575 East Princess Drive, 85255 Scottsdale, United States. We are situated in the Sonoran Desert near TPC Scottsdale and its PGA Tour golf courses, with Pinnacle Peak Park and McDowell Sonoran Preserve nearby for hiking. Old Town Scottsdale and Fashion Square mall are just a 20-minute drive away.
Fairmont Scottsdale Princess offers 750 rooms, including the well-appointed Privado Villas and suites. Our accommodations provide a luxury experience in the Sonoran Desert, perfect for families and business travelers alike.
At Fairmont Scottsdale Princess, you can enjoy the following amenities:
Wi-Fi and Air conditioning
Six swimming pools, including the Sunset Beach Pool and Princess Pool
Well & Being Spa and two Fitness centers
Restaurants like Toro Scottsdale and Bourbon Steak
22 Meeting rooms and wedding venues
Additional charges apply for golf and certain fitness facilities.
Fairmont Scottsdale Princess offers diverse dining including Mexican cuisine at La Hacienda and steakhouse favorites at Bourbon Steak. Enjoy international flavors at Toro Scottsdale, open for brunch on Saturdays and Sundays from 10:00 AM to 04:00 AM, or classic American fare at Ironwood American Kitchen. Poolside refreshments are available at The Social and signature cocktails at Plaza Bar.
Check-in at Fairmont Scottsdale Princess is from 04:00 PM, and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Fairmont Scottsdale Princess regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Fairmont Scottsdale Princess using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Fairmont Scottsdale Princess features 22 meeting rooms, including two ballrooms and 21 outdoor venues. Our largest room covers 2,090 square meters, with a maximum seating capacity of 2,400 people.
Fairmont Scottsdale Princess is ready to create a magical wedding or event in the Southwest. We offer 5-star meeting facilities, including two ballrooms and 21 outdoor venues, with a maximum banquet capacity of 1,980 guests.
Fairmont Scottsdale Princess is a wheelchair accessible hotel. Our facilities include accessible services at our restaurants and spa to ensure a comfortable stay for all guests.
Yes, Fairmont Scottsdale Princess allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
The award-winning Well & Being Spa at Fairmont Scottsdale Princess offers over 70 personalized treatments. Our world-class facilities include a grotto waterfall and an adults-only rooftop pool. Additional charges apply for spa services.
Fairmont Scottsdale Princess features an adults-only rooftop pool located at our world-class Well & Being Spa. This outdoor pool offers a serene environment for relaxation within our stunning Sonoran Desert surroundings.
Fairmont Scottsdale Princess supports business travelers with 22 meeting rooms and high-quality Wi-Fi throughout the property. Our facilities include 5-star meeting spaces such as two ballrooms and 21 outdoor venues for various professional needs.
