Fairmont Scottsdale Princess 5 stars

Customer review rating (ALL Rating) 4.5/5 5,227 reviews

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Description

Hotel extras

  • Spanish hacienda-style architecture in stunning Sonoran Desert surrounds

  • 5-star meeting facilities including two ballrooms and 21 outdoor venues

  • World-class luxury spa with grotto waterfall and adults-only rooftop pool

  • Access to the PGA Tour-quality golf courses at nearby TPC Scottsdale

Our accommodation(s)

Hotel location

Fairmont Scottsdale Princess

7575 East Princess Drive
85255 SCOTTSDALE
United States

GPS:33.645647, -111.917102

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,227 reviews

TripAdvisor Rating  4.3/5  5,444 reviews

Certificate of excellence 2025

DO NOT go to Bourbon Steak house.

TripAdvisor rating 2.0/5

Conrad M TripAdvisor review

Christmas at the Princess was a magical experience a few years ago, this year was not. We ate at Bourbon Steak house and it was absolutely terrible. The service was very slow but only to our table, the table next to us had multiple servers and were always taken care of. The food was abysmal, DO NOT go for the Lobster PotPie, not worth the $135. The wagyu steak also came out cold. The restaurants fix to that was giving us a shot of tomato soup? The server we had was disrespectful and inadequate. Now back to the actual hotel, the room stayed a cool 75 degrees so if you run hot then you will sweating during the night. Overall the princess is a good stay but please do not go to Bourbon Steak.

Customer review rating 5.0/5

Eric &. B. M. Business - Confirmed reviews ALL

It was our company Christmas party and the whole property was decorated beautifully.

Good evening Mr. M., We very much appreciate your comments regarding your recent stay at the Fairmont Scottsdale Princess. It is always a pleasure to receive such positive feedback, and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future! Sincerely, Vy H Royal Services Fairmont Scottsdale Princess

Customer review rating 3.5/5

David K. Families - Confirmed reviews ALL

Enjoyed our time. We stayed during Chrismas at the Princess, which is a lot of fun, but nearly every you can buy associated with this event is overpriced. I was told I’d have to pay a $20 change of date fee when changing our appointment time for photos with Santa by 30 minutes (our baby napped longer than expected). Sunrise pool was pretty warm. Princess pool was so cold we didn’t use it. The pool with a slide is so cold we never use it.

Dear Mr. K., Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed your stay and that the Christmas at the Princess experience added fun to your visit. We sincerely regret the frustrations you encountered. Your comments regarding pricing and the change of date fee for the Santa photo appointment are well noted. We understand how challenging it can be when traveling with a baby, and we are sorry the flexibility you needed was not better accommodated. We also appreciate your feedback about the pool temperatures. While the Sunset Beach pool being warm was a positive, it’s disappointing to hear that the Princess Pool and the Sonoran Splash pool were too cold for your enjoyment. Your comments have been shared with our Pools leadership teams for review, as guest comfort is very important to us. Thank you again for your valuable input. We hope to have the opportunity to welcome you and your family back in the future and provide an even more exceptional experience. Warm Regards, Anna Yuryeva

Customer review rating 5.0/5

Michelle R. Families - Confirmed reviews ALL

It was magical - from the service to the room to the Christmas event to the restaurant to the BED! This is our annual trip and tradition

Good evening, Thank you for your wonderful feedback regarding your recent stay at Scottsdale Princess. We are thrilled to hear that you found the experience magical and that our service, accommodations, and events exceeded your expectations. We look forward to welcoming you back for your next annual tradition. Best regards, Angie C. Fairmont Scottsdale Princess

Never again

TripAdvisor rating 1.0/5

loriw93 TripAdvisor review

Major disappointment! Staff is rude, wait times are equivalent to Disney rides, lights were not impressive and everything is ridiculously priced. Save your money, not worth it.

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Other web-users rate our hotel

  • 622 reviews 8.4/10 Location
  • 1,691 reviews 7.4/10 Room
  • 2,187 reviews 8.5/10 Service
  • 24 reviews 2.6/10 WiFi
  • 1,089 reviews 8.2/10 Amenities
  • 785 reviews 7.9/10 Food
  • 555 reviews 8.4/10 Vibe
  • 450 reviews 6.5/10 Comfort

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