Fairmont Scottsdale Princess 5 stars

Very satisfied with all your staff, they are amazing!

We can't say enough good things about all of the gold lounge staff. They are friendly and nothing is too much trouble. Being in Arizona while shops were closing, then restaurants, and eventually the hotel restaurants made us want to get home to Canada, but the gold lounge staff still made this an enjoyable stay.

We had a wonderful relaxing vacation at your beautiful hotel. As stated above ALL personnel were very hospitable!! Rooms were very roomy and comfortable, grounds were very well maintained and gorgeous. We had breakfast in the Gold Lounge daily and it was fantastic. We had dinner at La Hacienda and El Toro and found those meals to be delicious. Use of golf carts and bikes(you definitely need to invest in more than three) were helpful. We could not give you a 10 because in The Princess pool two ducks were repeatedly in the pool swimming and even pooped several times in the pool and the nice lady on duty didn’t seem to care even after repeatedly telling her. She thought they belonged there as well. Don’t get us wrong, we like animals but they have there place, like a pond or lagoon!!

we stayed on family golf trip; excellent facility

I enjoyed the stay. Staff were very kind and attentive.

Had some a/c issues a couple times , but could open door to cool it off .. all in all great

Everyone was very friendly.

My daughter & I stayed at your resort for 4 nights. We enjoyed your beautiful spa & pools. Your staff was amazing and provided superb service everywhere we went. This was my third visit to your resort and I will definitely be back again!!

First time stay at your complex. Centrally located, extremely pleasant staff (each one of them), especially during the Coronavirus restrictions. Our daughter and children all stayed another 2 days after us. Even though there was very few individuals staying at the complex by then, the staff continued to be just at helpful, courteous and helpful. Thanks to all of you. If I had one negative item, it would be that the television was rarely working in the G Building. I think the same for the WiFi.

The resort always exceeds our expectations & this time was no exception.

First time staying at the property. We loved it and had a wonderful time.

Upon arrival, Thomas could not have made us feel more comfortable and welcome. We enjoyed every minute of our stay.

Can't wait to go back. Our stay was shortened due to Covid-19 and we will definitely go back for a longer stay. Everything was so well thought out on the campus.

Grounds and pool are wonderful. Food and drinks were very good too. Service was decent, although few times at the pool our servers appeared to be more interested in watching the TV at the bar than serving guests--I had to go to the bar myself a few times for service and noticed the servers watching TV together.

The Fairmont Scottsdale has done the big and little things to make this a true luxury resort. The check in experience was thoughtful and easy, the bellmen extremely pleasant, and the spaces beautiful. We were in a suite that had clearly been updated, and checked many of the boxes I look for. The living space was great, the dresser space more than adequate, and the bathroom had counter spaces sufficient for the things that you would bring to a resort for a four to seven day stay. The beds are beyond comfortable. The only issue in the room was that there was a small alarm clock, which I didn't even look at, which had the alarm on. It woke me up at about 6:30 the first morning, and I couldn't figure out how to turn it off without taking it into the bathroom where there was enough light. And on top of that, it didn't even have the right time on it. This is something that has to be on the maid service's workflow when turning a room over. The resort is huge! That has many advantages, but the way-finding is a little difficult to figure out. It's worth taking a few strolls to find out where you want to hang! I would go back to the Fairmont; it was great!