Fairmont Scottsdale Princess 5 stars

Customer review rating (ALL Rating) 4.5/5 6,364 reviews

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Description

Hotel extras

  • Spanish hacienda-style architecture in stunning Sonoran Desert surrounds

  • 5-star meeting facilities including two ballrooms and 21 outdoor venues

  • World-class luxury spa with grotto waterfall and adults-only rooftop pool

  • Access to the PGA Tour-quality golf courses at nearby TPC Scottsdale

Our accommodation(s)

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Room 1

Hotel location

Fairmont Scottsdale Princess

7575 East Princess Drive
85255 SCOTTSDALE
United States

GPS:33.645647, -111.917102

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  6,364 reviews

Customer review rating 5.0/5

Barbara B. Business - Confirmed reviews ALL

Good morning, Thank you for your generous feedback. We are delighted to hear about the outstanding service you received from our staff, especially regarding the assistance with your luggage and the prompt return of your mobile phone. Your appreciation motivates us to continue delivering exceptional experiences. Best regards, Angie C. Fairmont Scottsdale Princess

Customer review rating 4.0/5

Nisha J. Business - Confirmed reviews ALL

Good morning Ms. J., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Scottsdale Princess. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. While many aspects of your stay were exceptional, we regret to hear about your experience with your check-in and have shared it with our front desk department. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Mary S. Royal Services Fairmont Scottsdale Princess

Customer review rating 2.5/5

Faisal A. Families - Confirmed reviews ALL

Dear Mr. A., I appreciate you taking the time to share your feedback. I'm sorry that your arrival experience, room accommodations, and dining did not meet your expectations. We understand how disappointing and underwhelming it can be when the room feels dated or has an unpleasant odor and service falls short of the welcoming hospitality you deserve. Your comments regarding the pool service and breakfast service have also been shared with our leadership team for review of ways to improve the guest experience. We're grateful to hear that you enjoyed our pools and that our valet team provided excellent service. For the inconvenience of the odor and underwhelming pool service, I have removed three night's resort fees and refunded the card on file $188.05. You should see this fall back onto your credit in the next 5-7 business days. Thank you again for your valuable feedback, and we hope to have the opportunity to provide you with a much-improved experience in the future at the Fairmont Scottsdale Princess. Kind Regards, Tara Barber Guest Experience Manager

Customer review rating 5.0/5

Teresa F. Business - Confirmed reviews ALL

Good morning, Thank you for your kind words regarding our accommodations and grounds. We are delighted to hear that you experienced excellent customer service during your stay. Your satisfaction is our priority, and we hope to welcome you back soon for another lovely visit. Best regards, Angie C. Fairmont Scottsdale Princess

Customer review rating 5.0/5

Mohammad M. Business - Confirmed reviews ALL

Good morning Mr. M., We very much appreciate your comments regarding your stay at the Fairmont Scottsdale Princess. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mary S. Royal Services Fairmont Scottsdale Princess

Other web-users rate our hotel

  • 721 reviews 8.2/10 Location
  • 1,961 reviews 7/10 Room
  • 2,556 reviews 8.4/10 Service
  • 27 reviews 1.7/10 WiFi
  • 1,330 reviews 8.3/10 Amenities
  • 968 reviews 7.8/10 Food
  • 690 reviews 8/10 Vibe
  • 448 reviews 6.8/10 Cleanliness

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