Fairmont Scottsdale Princess 5 stars

Customer review rating (ALL Rating) 4.5/5 5,352 reviews

Hotel extras

  • Labeled ALLSAFE

  • Spanish hacienda-style architecture in stunning Sonoran Desert surrounds

  • 5-star meeting facilities including two ballrooms and 21 outdoor venues

  • World-class luxury spa with grotto waterfall and adults-only rooftop pool

  • Access to the PGA Tour-quality golf courses at nearby TPC Scottsdale

ALLSAFE approved hotel

Our accommodation(s)

o The Fairmont Scottsdale Princess offers 750 richly appointed guest rooms, including two Presidential Suites, 69 newly renovated Fairmont Gold Rooms and 119 Casitas. Modern and iconic, yet relaxed and inviting, this luxury resort features updated authentically local styling and panoramic views of Scottsdale and the Arizona desert beyond. Whether traveling for business or pleasure, indulge in a full range of amenities, a heartfelt welcome and genuine service.

Hotel location

Fairmont Scottsdale Princess

7575 East Princess Drive
United States

GPS:33.645647, -111.917102

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,352 reviews

TripAdvisor Rating  4.5/5  5,051 reviews

Certificate of excellence 2022

Disappointed stay

TripAdvisor rating 2.0/5

Trear32 TripAdvisor review

Stayed here for one night on my 40th birthday with my wife and three young kids. The property is beautiful but overall we did not get the experience we were expecting. First, my wife tried to surprise me by mentioning to the restaurant on property, La Hacienda, that it was my birthday. They did not acknowledge my birthday with anything special at the end of our meal like she had intended them to. My wife was more disappointed her attempt at the surprise went unfulfilled than I was that I didn’t get a dessert for celebration. It was an expensive meal and wouldve been a nice touch if they had acknowledged the reason we were celebrating. Of more concern to me, however, was our room. The air conditioning unit was nonfunctioning. It did not blow cold air and it was very loud when it was on as it tried to work. This kept the room very warm and it made for a sleepless night. Our room was on the first floor and so we did not feel comfortable having our balcony door open all night with our three young children present. I did make mention of our room’s lack of functioning AC unit to the Fairmont quality survey and the response that I received was “Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.” Wonderful that they are taking steps to ensure the next guest doesnt have the same experience in my room, but no help to me at this point. Overall, again a beautiful property and good food options but lacking the attentiveness that we were expecting for the high price point on our special occasion.


TripAdvisor rating 5.0/5

Jennifer S TripAdvisor review

Fabulous trip so far! From Jack Hoover at the front desk who helped accommodate my bed request and make check-in presses delightful! Derek helped me get to my room and showed me all the amenities. Beautiful resort and highly recommend the Fairmont Princess experience!!

Dear jennifersW3984BS, Thank you for the perfect score! We hope you enjoy the rest or your stay and we look forward to welcoming you back for another luxurious stay at the Fairmont Scottsdale Princess again soon! Kind regards, Fairmont Scottsdale Princess

We had a great stay

Customer review rating 4.5/5

Db Families - Confirmed reviews ALL

The vent in the room left us warm at night because of the way it was positioned. Also, the hallways need vacuuming.

Good Morning Mr. B., We very much appreciate your comments regarding your stay at the Fairmont Scottsdale Princess. Thank you for your feedback regarding the air vent and hallways, we will share this with our team members to perfect any future stays. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Natalya Royal Services Fairmont Scottsdale Princess

Could use some improvements.

TripAdvisor rating 3.0/5

berddog123 TripAdvisor review

Started off as an incredible resort upon arrival w a snack waiting for us in our rooms. Property is great, rooms nice but both outlets next to bed to plug phones in not working. Pools were great and pool service was great. One wall outlet also didn't work. 90% of staff we encountered went above and beyond. But the Plaza Bar on Sat evening was one, if not the worst customer service/wait staff experiences we've ever had. Used to work as a server and have NEVER stiffed a waiter/waitress. But I did that evening. Ruined what should have been a great evening and meal. Food was good. Service was terrible. One skinny glass of water for the whole meal, empty before appetizers, never refilled. For my whole family. Was looking forward to several glasses of wine, didn't see our server until she brought the check and the meal was over.

Dear berddog123, Thank you for sharing your feedback with us. We regret to hear about your experience at The Plaza Bar and would like to offer our sincere apology for the opportunities in your experience. Rest assured, guest satisfaction is our top priority. Please reach out to me directly at Karma.Tsepal@fairmont.com so I may have the opportunity to learn more details and can assist with resolving your concern. Kind regards, Karma Tsepal

Good stay

Customer review rating 3.5/5

Pam P. Families - Confirmed reviews ALL

Room was clean and well appointed; always sleep well in the super comfy beds and pillows; bell service & valet superior; restaurant breakfast buffet not as many tasty choices as before; disappointed spa not accessible without scheduled treatments or pay $75 fee for day pass; love the self parking lot for quick in and out close to room.

Good evening Ms. P., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Scottsdale Princess. While many aspects of your stay were exceptional, we regret to hear about your experience with food variety at the breakfast buffet and your disappointment with spa availability. Please accept our apologies, and reach out to me directly should you wish to discuss your experience further or provide additional feedback. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Lauren Phillips

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Other web-users rate our hotel

  • 505 reviews 8.4/10 Location
  • 1,564 reviews 7/10 Room
  • 1,962 reviews 8.1/10 Service
  • 35 reviews 3.3/10 WiFi
  • 1,003 reviews 8.3/10 Amenities
  • 824 reviews 7.5/10 Food
  • 469 reviews 8.2/10 Pool
  • 435 reviews 5.7/10 Cleanliness

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