Fairmont Scottsdale Princess 5 stars

Customer review rating (ALL Rating) 4.5/5 5,383 reviews

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Description

Hotel extras

  • Spanish hacienda-style architecture in stunning Sonoran Desert surrounds

  • 5-star meeting facilities including two ballrooms and 21 outdoor venues

  • World-class luxury spa with grotto waterfall and adults-only rooftop pool

  • Access to the PGA Tour-quality golf courses at nearby TPC Scottsdale

Our accommodation(s)

Hotel location

Fairmont Scottsdale Princess

7575 East Princess Drive
85255 SCOTTSDALE
United States

GPS:33.645647, -111.917102

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  5,383 reviews

TripAdvisor Rating  4.3/5  5,451 reviews

Certificate of excellence 2025

Girls getaway

TripAdvisor rating 5.0/5

Trail59638873256 TripAdvisor review

The hotel is beautiful of course. Colin, Austin and Lauren were wonderful at check-in. Austin was even kind enough to comp our parking as my friend is an amputee. So friendly and welcoming. JAMES at the iron skillet was very warm and made us feel at home. He always checked on us consistently and took such great care of us and made us feel very special. The highlight of the trip was Toro. And the highlight of Toro with Sarah. Who I believe is the assistant manager. She was incredibly warm, welcoming, and made us feel like we were the most special people there at the restaurant. We cannot say enough about her. She made the experience absolutely epic. I wish I remembered her last name. I think it was Some kind of Japanese last name. And she had the most wonderful smile. I just want her recognize. She just went so far above and beyond to make us feel so so special. Cuba was our server and he was wonderful. Brent was also great. He has such a great sense of humor. You guys are doing something right at that restaurant. It was amazing. The food was amazing the dessert the little drink before our meal. Ev such an amazing staff there

Dear Trail59638873256, Thank you for your glowing review! We are thrilled to hear that our team made your stay feel so special and welcoming. We are especially delighted that your experience at Toro stood out as a highlight. It is wonderful to know that our service, warmth, and attentiveness made your visit truly memorable. We look forward to welcoming you back for another luxurious escape. Kind regards, Fairmont Scottsdale Princess

Customer review rating 4.0/5

Carrie T. Families - Confirmed reviews ALL

The hotel was beautifully decorated for Christmas. The service was incredibly slow at restaurants.

Good afternoon, Thank you for your positive feedback regarding our holiday decorations. We appreciate your comments about the service at our restaurants and will continue to work on enhancing our dining experiences for all guests. Best regards, Angie C. Fairmont Scottsdale Princess

Customer review rating 4.0/5

Kristyn M. Families - Confirmed reviews ALL

My only complaint is the slide pool was not heated. It was one of the reasons we choose this resort over others and then we couldn’t even enjoy the slides because the water was so cold.

Good morning Ms. M., We very much appreciate your comments regarding your stay at the Fairmont Scottsdale Princess. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mary S. Royal Services Fairmont Scottsdale Princess

Customer review rating 3.5/5

Linda B. Families - Confirmed reviews ALL

I sent an email a few days before we were to arrive in Scottsdale. I had questions about tennis offerings. No one ever responded. When we arrived, we were disappointed to find that there no longer were tennis courts as they had all been converted to pickleball courts. That will influence where we stay next time. Additionally, we did smell mold when we walked into our room.

Customer review rating 1.0/5

Katherine W. Families - Confirmed reviews ALL

Felt like the entire staff was new and or knew nothing about the property. They were very unhelpful, to the point that it was embarrassing. They didn’t know what the restaurants offered, what type of food, best ways to get around, etc. We were never given a pass to exit the Privado driving gate and got stuck there for 10 minutes today when no answered the call box to let us know. Just crazy stuff.

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Other web-users rate our hotel

  • 648 reviews 8.2/10 Location
  • 1,741 reviews 7.1/10 Room
  • 2,265 reviews 8.3/10 Service
  • 26 reviews 2.3/10 WiFi
  • 1,131 reviews 8.1/10 Amenities
  • 830 reviews 7.7/10 Food
  • 581 reviews 8.1/10 Vibe
  • 475 reviews 6.1/10 Comfort

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