Fairmont Chateau Lake Louise 5 stars

Customer review rating (ALL Rating) 4.7/5 7,427 reviews

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Description

Hotel extras

  • A wellness retreat cradled in the Canadian Rockies on the shores of Lake Louise

  • Banff National Park and the Beehive at your doorstep; outdoor activities at your fingertips

  • A heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

Our accommodation(s)

Hotel location

Fairmont Chateau Lake Louise

111 Lake Louise Drive
T0L 1E0 LAKE LOUISE
Canada

GPS:51.416787, -116.212386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,427 reviews

TripAdvisor Rating  4.4/5  10,674 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Matthew W. Families - Confirmed reviews ALL

Fantastic visit to where we got married 20 years ago with service from start to finish superb making a memorable trip for my wife and I and our two kids. Small gifts on arrival and our anniversary day itself with staff known four names and making every effort to make us feel special

Good Day; Thank you for sharing your outstanding review and for choosing Fairmont Château Lake Louise to celebrate such a meaningful family milestone. We are delighted to know that your special occasion stay was memorable from start to finish and that our team’s thoughtful service helped make you and your family feel truly welcomed. Your kind recognition of our Concierge team is greatly appreciated. We hope to have the pleasure of welcoming you back to Lake Louise again in the future. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 5.0/5

Tom B. Couples - Confirmed reviews ALL

Best room, service, view, ever.

Good Day; Thank you for sharing this outstanding rating. We are delighted to know that your stay was highlighted by exceptional service, a beautiful room, and unforgettable views. It is especially rewarding to hear that our team, including Jade, contributed positively to your experience. We also appreciate the feedback regarding the booking and arrival process, as it helps us identify opportunities to improve and better support our guests. Your comments have been noted and shared with the appropriate teams. We are grateful for your recommendation and hope to welcome you back to Fairmont Château Lake Louise for another remarkable visit. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 5.0/5

Dennis B. Couples - Confirmed reviews ALL

A relaxing and comfortable environment. The room was comfortable, but the seating was not the most efficient. The bathroom was small, but had all the amenities. The shower was great. Breakfast was set up even better than the last time we stayed there. Ordering hot food from the menu was a great improvement, the plates came out hot and fresh. Any additional food from the buffet was fresh and tasty. The stores had a good variety of product and the staff everywhere were wonderful to talk with. A special shout out to Patricia in Louiza, she was amazing. Restaurants for dinner had amazing choice and amazing food. All in all, a perfect stay!

Good Day; Thank you for sharing this excellent rating and detailed feedback. We are delighted to know that your stay was highlighted by a comfortable atmosphere, outstanding dining experiences, and the friendly service of our team. It is especially rewarding to hear your kind recognition of Patricia in Louiza. We also appreciate your thoughtful suggestions, which help us continue to enhance the guest experience across the hotel. We look forward to welcoming you back to Fairmont Château Lake Louise in the future. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 5.0/5

Rosemary C. Couples - Confirmed reviews ALL

What a wonderful stay at The Fairmont Lake Louise, record breaking snow fall and engaging staff that never cease to high mark!

Good Day; Thank you for sharing this exceptional rating. We are delighted to know that your stay was highlighted by unforgettable winter scenery and the warm, engaging service of our team. It is especially rewarding to hear that our colleagues made such a meaningful impression throughout your visit. We truly appreciate your recommendation and look forward to welcoming you back to Fairmont Château Lake Louise for another memorable stay. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 5.0/5

Natalia R. C. Couples - Confirmed reviews ALL

Beautiful view, very comfortable and clean room. Good attention from the staff. Very kind everyone.

Good Day; Thank you for sharing this excellent rating. We are delighted to know that you enjoyed the beautiful views, a comfortable and clean room, and the kind, attentive service provided by our team. It is always rewarding to hear that our guests leave feeling well cared for and satisfied with their experience. We truly appreciate your recommendation and look forward to welcoming you back to Fairmont Château Lake Louise in the future. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

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Other web-users rate our hotel

  • 2,402 reviews 9/10 Location
  • 3,726 reviews 8.4/10 Room
  • 4,382 reviews 9.1/10 Service
  • 28 reviews 6.4/10 WiFi
  • 849 reviews 5/10 Comfort
  • 434 reviews 7.9/10 Cleanliness
  • 392 reviews 8.3/10 Breakfast

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