Fairmont Dallas 4 stars

Customer review rating (ALL Rating) 3.8/5 2,583 reviews

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1717 N Akard Street, 75201 DALLAS, United States

Description

Hotel extras

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Our accommodation(s)

Hotel location

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
United States

GPS:32.785499, -96.80117

Telephone
Fax +1 214-720-7405

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,583 reviews

Customer review rating 5.0/5

Kellar G. Business - Confirmed reviews ALL

This property is nicely laid out, with a great gym and bar & restaurant features.

Dear Guest, Thank you for sharing your positive experience at Fairmont Dallas. We are delighted to hear that you enjoyed our layout, gym, and dining options. Your feedback motivates us to maintain our high standards for our guests. Best regards, Fairmont Dallas

Customer review rating 5.0/5

Adrienne F. Friends - Confirmed reviews ALL

I had a very good experience staying at the Fairmont although I was only there for a short time The location made it easy to navigate throughout the city. The staff( valet service, desk agents and the concierge manager, Philip) provided exceptional service with a welcoming attitude. Five stars for the “people” part of my stay.

Dear Guest, Thank you for your kind words regarding your recent stay at Fairmont Dallas. We are delighted to hear that you enjoyed our prime location and that our staff, particularly Philip, made a positive impression with their exceptional service. Your feedback inspires us to continue providing a welcoming atmosphere for all our guests. We look forward to welcoming you back in the future. Best regards, Fairmont Dallas

Customer review rating 3.0/5

Jazmin E. Couples - Confirmed reviews ALL

I loved the experience at fairmont hospitality was amazing everyone has great attitudes. The rooms however need touch ups I don’t care for new or renovated. But definitely paint chipping everywhere wallpaper warping. The sheets even had rips in it so I know those were definitely outdated. Also

Dear Guest, Thank you for your kind words regarding our hospitality team. We are pleased to hear that you appreciated their service. However, we take your feedback about the condition of the rooms seriously. Please be assured that we continuously evaluate our accommodations to enhance our guests' experiences. Your comments regarding the sheets and room maintenance will be reviewed accordingly. Best regards, Fairmont Dallas

Customer review rating 4.5/5

Selma P. Couples - Confirmed reviews ALL

Go Cowboys

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you had a good experience during your stay with us. We hope to welcome you back soon to enjoy more memorable moments. Best regards, Fairmont Dallas

Customer review rating 3.5/5

Chretien J. Business - Confirmed reviews ALL

While I was in the shower room service delivered a glass of wine and what appeared to be a glass of lemonade. I did not drink any of it as I did not order it. I assumed it was a welcome from the hotel (like the sweets also left on my first night). To my surprise when I viewed my bill this week, I was charged for these items that I did not order. That was not expected nor did I order this. It should be reversed.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. I am pleased to hear that our location was convenient for your work commitments. However, I apologize for the misunderstanding surrounding the room service charges. While we strive to offer complimentary items upon arrival, any additional services ordered through room service are billed accordingly. I understand that receiving an unexpected charge can be frustrating, and I encourage you to reach out to our front desk directly for assistance with any billing concerns. Thank you again for your comments. We value your patronage and hope to welcome you back in the future. Best regards, Fairmont Dallas

Other web-users rate our hotel

  • 777 reviews 8.5/10 Location
  • 2,010 reviews 5.1/10 Room
  • 2,602 reviews 8.5/10 Service
  • 112 reviews 3.1/10 WiFi
  • 850 reviews 3.8/10 Amenities
  • 803 reviews 5.1/10 Vibe
  • 688 reviews 5.1/10 Cleanliness
  • 688 reviews 5/10 Comfort

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