Fairmont Dallas 4 stars

Customer review rating (ALL Rating) 3.8/5 2,563 reviews

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Description

Hotel extras

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Our accommodation(s)

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Room 1

Hotel location

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
United States

GPS:32.785499, -96.80117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,563 reviews

Customer review rating 2.0/5

Eliot R. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback. We regret to learn that your recent experience did not meet your expectations. Your comments are valuable to us as we strive to improve our services and guest satisfaction. Best regards, Fairmont Dallas

Customer review rating 2.5/5

Shannon E. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your experience during your recent stay with us. We sincerely apologize for the challenges you encountered regarding communication about valet parking fees and your check-in process. It is our priority to ensure that all guests are well-informed about charges and policies, and we regret that this was not adequately communicated in your case. We also recognize the importance of courteous service, and we are disappointed to hear about your interaction at our Starbucks. Your feedback regarding the staff's conduct and the difficulties you experienced in reaching management has been duly noted. We strive to create a positive and welcoming environment, and your insights will assist us in enhancing our service. We appreciate your patience and understanding during this time, and thank you for allowing us the opportunity to address your concerns. Best regards, Fairmont Dallas

Customer review rating 2.5/5

Ernest O. Families - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding your recent stay. I regret that the room accommodation did not meet your family's needs. We strive to offer comfortable arrangements for all our guests, and I appreciate your comments as they help us improve our services. Best regards, Fairmont Dallas

Customer review rating 2.5/5

Leslie H. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent stay. I regret that our Fairmont Gold lounge did not meet your expectations and that you were not informed about The Pyramid restaurant. Your comments are valuable, and we appreciate your insights as we strive to enhance our guest experience. Best regards, Fairmont Dallas

Customer review rating 5.0/5

Dawn K. Couples - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback regarding our amenities and convenience. We are pleased to know that you enjoyed the variety we offer during your stay. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Fairmont Dallas

Other web-users rate our hotel

  • 771 reviews 8.5/10 Location
  • 1,989 reviews 5.3/10 Room
  • 2,592 reviews 8.6/10 Service
  • 108 reviews 3/10 WiFi
  • 833 reviews 4/10 Amenities
  • 800 reviews 5.3/10 Vibe
  • 674 reviews 5.5/10 Cleanliness
  • 673 reviews 5.2/10 Comfort

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