Fairmont Dallas 4 stars

Customer review rating (ALL Rating) 3.8/5 2,665 reviews

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Description

Hotel extras

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Our accommodation(s)

Hotel location

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
United States

GPS:32.785499, -96.80117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,665 reviews

TripAdvisor Rating  4.2/5  3,470 reviews

Highly Recommend

TripAdvisor rating 5.0/5

P9443ZCkristinm TripAdvisor review

The Fairmont is such a lovely hotel, and the location in the middle of Dallas makes it really convenient. It’s very clean, and there are several great spots to eat right in the hotel. What really stood out to me, though, was the staff. My best friends surprised me with a night there for my birthday, and they worked with the concierge ahead of time. Darrell and Phillip were incredible. They decorated the room, left an amazing charcuterie board for us, and even came by to wish me a happy birthday in person. When we checked out the next morning, they remembered us and sang Happy Birthday again, which was so unexpected and thoughtful. The whole experience just felt personal and genuine. I’d happily stay at the Fairmont again, and I really do think the staff makes it special compared to other places in DFW.

Comfortable and Great for the value you pay

TripAdvisor rating 4.0/5

JPN65Montreal_Canada TripAdvisor review

The hotel location is walking distance to many places. Room are nice, and decoration even do a little bit outdated , everything is comfortable. Restaurant and gift shop on site. Great hotel will be back.

Dear Guest, Thank you for your great review! We’re glad to hear you found the hotel comfortable, well located, and a good value. We appreciate your note about the décor and are happy you enjoyed the on-site restaurant and gift shop. We look forward to welcoming you back to Fairmont Dallas on your next visit. Best regards, Fairmont Dallas

Customer review rating 1.0/5

Kristine H. Business - Confirmed reviews ALL

First room I was given was large and lovely with a well designed bathroom and lovely view. Unfortunately there was a broken fan above the ceiling that made so much noise I couldn’t sleep and the heater didn’t work. I asked to be moved the second night. The second room was half the size, on a low floor with no view, by the elevators and very hot. The AC finally kicked in when I dropped the desired temp town to 66 degrees. So I finally got ready for bed in the small but relatively quiet room only to find a cockroach in the bathroom sink! I was too tired by that point so grabbed it with a wad of toilet paper and flushed 4 times. A group I was with ate dinner in the hotel restaurant. Most of the food was good but the service was very slow. I paid by credit card which was the only time my card was out of my view and I had fraud on my card within 24 hours. I don’t know for sure that it was a hotel restaurant employee, but am highly suspicious. We did have a lovely group breakfast at the hotel restaurant the next morning. Initially the coffee served was lukewarm, but upon being told, the server had a new pot brewed right away and the over-all food and service was very good.

Customer review rating 5.0/5

Christopher J. Business - Confirmed reviews ALL

I always stay here on my routine visits to Dallas for business. It is extremely convenient to access all of the restaurants I love for dinners, the breakfast at the Hotel is top notch (and great service), as is the concierge service/advice!

Dear Guest, Thank you for your kind words regarding your recent stay with us. It is gratifying to know that our location, breakfast offerings, and concierge services continue to meet your expectations. We look forward to welcoming you back during your next business visit to Dallas. Best regards, Fairmont Dallas

Customer review rating 4.0/5

Gosse D. Business - Confirmed reviews ALL

Location suited my needs, the room rate was within budget, and the staff was terrific. The hotel is a bit worn, but has all the amenities one needs.

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that our location and pricing met your expectations, and that you found our staff to be exceptional. We appreciate your comments about the hotel's condition and will take them into consideration. Best regards, Fairmont Dallas

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Other web-users rate our hotel

  • 785 reviews 8.4/10 Location
  • 1,999 reviews 5.1/10 Room
  • 2,477 reviews 8.3/10 Service
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  • 851 reviews 4/10 Amenities
  • 763 reviews 4.9/10 Vibe
  • 698 reviews 5.1/10 Cleanliness
  • 673 reviews 5.1/10 Comfort

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