Fairmont Dallas 4 stars

Customer review rating (ALL Rating) 3.8/5 2,726 reviews

Fairmont Dallas - Image 1
Fairmont Dallas - Image 2
Fairmont Dallas - Image 3
Fairmont Dallas - Image 4

Description

Hotel extras

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Our accommodation(s)

Hotel location

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
United States

GPS:32.785499, -96.80117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,726 reviews

TripAdvisor Rating  4.2/5  3,465 reviews

Customer review rating 4.0/5

Terricka C. Couples - Confirmed reviews ALL

The service here was good. The concierge team mostly lived up to the standards of a highly rated and respected hotel, the reservation staff, the same. The room was comfortable, clean and spacious and included all of the amenities I would want in a room, minus a refrigerator. There was a fridge, but it was stocked with expensive drinks I was never going to partake in. Had I not booked this room at a pretty sweet deal, I would not have paid what this room would traditionally go for though. The carpet smells as if it’s been around since smoking was still allowed in some rooms. I could still smell the stench. The hot water made a drilling noise, maybe because of old piping, the entire shower experience. Overall, nice experience- meets expectations.

Dear Guest, Thank you for taking the time to share your experience at Fairmont Dallas. We are pleased to hear that you enjoyed our great location and comfortable accommodations, as well as the service provided by our concierge and reservation teams. Your feedback regarding the condition of the carpet and the noise from the hot water system. Please be assured that we value your insights and continuously strive to enhance our guests' experiences. We appreciate your overall positive sentiment and look forward to welcoming you back in the future. Best regards, Fairmont Dallas

Customer review rating 5.0/5

Aiza S. Couples - Confirmed reviews ALL

Extremely clean room, very kind and helpful staff, excellent location. Great value!

Dear Guest, Thank you for your kind feedback. We are delighted to hear that you enjoyed your stay with us and appreciated the cleanliness of your room, our dedicated staff, and our prime location. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Fairmont Dallas

Customer review rating 3.5/5

Kalynn M. Couples - Confirmed reviews ALL

Bathroom fan didn’t work but that’s all

Dear Guest, Thank you for your feedback regarding your recent stay. I am pleased to hear that you appreciated our location. However, I regret that the bathroom fan did not function properly during your visit. Best regards, Fairmont Dallas

Customer review rating 5.0/5

Delwin H. Families - Confirmed reviews ALL

From beginning to end, soup to nuts, the service was fantastic and the amenities were excellent

Dear Guest, Thank you for your kind words regarding your recent experience at Fairmont Dallas. We are delighted to hear that our service and amenities met your expectations and contributed to your satisfaction. Your feedback is greatly appreciated, and we look forward to welcoming you back soon. Best regards, Fairmont Dallas

Customer review rating 4.5/5

Brendan M. Business - Confirmed reviews ALL

Very positive experience. One night stay for APC Actuarial Conference. Very good service and easy check in.

Dear Guest, Thank you for your kind words regarding your recent stay at Fairmont Dallas. We are delighted to hear that you appreciated our location and cleanliness, as well as the service provided during your visit. We look forward to welcoming you back in the future. Best regards, Fairmont Dallas

In partnership with TripAdvisor

Other web-users rate our hotel

  • 790 reviews 8.2/10 Location
  • 2,033 reviews 5.3/10 Room
  • 2,459 reviews 8.2/10 Service
  • 123 reviews 4/10 WiFi
  • 886 reviews 3.9/10 Amenities
  • 781 reviews 4.7/10 Vibe
  • 702 reviews 5.3/10 Cleanliness
  • 689 reviews 5.5/10 Comfort

Powered by Trustyou