Fairmont Dallas 4 stars

Customer review rating (ALL Rating) 3.8/5 2,545 reviews

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Description

Hotel extras

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Our accommodation(s)

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Room 1

Hotel location

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
United States

GPS:32.785499, -96.80117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,545 reviews

Customer review rating 5.0/5

Manijeh F. Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding your recent stay at Fairmont Dallas. We are delighted to hear that our team provided you with a warm welcome and that our amenities exceeded your expectations. It is especially gratifying to know that you enjoyed our dining options and the overall experience at our hotel. Your feedback serves as a wonderful motivation for our staff to continue delivering exceptional service. We look forward to welcoming you back in the future. Best regards, Fairmont Dallas

Customer review rating 4.0/5

Cody P. Business - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you found our location convenient for the conference and appreciated our staff and cleanliness. Your feedback is greatly valued. Best regards, Fairmont Dallas

Customer review rating 5.0/5

Roberto A. Families - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found your experience comfortable and enjoyed our amenities. We appreciate your understanding of the room's character and hope to welcome you back in the future. Best regards, Fairmont Dallas

Customer review rating 4.0/5

Renee V. Business - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you enjoyed the eWomenNetwork Conference and found our staff, particularly Daniel, to be exceptional. However, we regret to learn about the issues you encountered with the shower head and the linens during your visit. While we are glad that the maintenance team was able to address the shower head promptly, we understand that the cleanliness of your sheets did not meet your expectations. Our housekeeping policy is to ensure that sheets are changed regularly, and it is concerning to hear that this did not occur during your stay. We appreciate your comments as they provide us with valuable insights to enhance our services. Your experience is important to us, and we will ensure that this feedback is shared with our team to improve our guest experience moving forward. Thank you for choosing Fairmont Dallas, and we hope to welcome you back in the future. Best regards, Fairmont Dallas

Customer review rating 2.0/5

Jonathan B. Business - Confirmed reviews ALL

Thank you for taking the time to share your feedback. We sincerely apologize for the experience you had and regret that we did not meet your expectations. We take your concern seriously and have reviewed the matter with our team. A full refund has been processed to your account, and we hope this helps demonstrate our commitment to making things right. We truly appreciate your feedback, as it gives us an opportunity to address where we fell short and improve the experience we provide moving forward. Please accept our sincere apologies for the inconvenience and frustration this caused.

Other web-users rate our hotel

  • 776 reviews 8.6/10 Location
  • 1,934 reviews 5.3/10 Room
  • 2,548 reviews 8.5/10 Service
  • 106 reviews 4.1/10 WiFi
  • 801 reviews 4.2/10 Amenities
  • 782 reviews 5.5/10 Vibe
  • 645 reviews 5.3/10 Comfort
  • 642 reviews 5.6/10 Cleanliness

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