Fairmont Dallas 4 stars

Customer review rating (ALL Rating) 3.9/5 2,723 reviews

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Description

Hotel extras

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Our accommodation(s)

Hotel location

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
United States

GPS:32.785499, -96.80117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,723 reviews

TripAdvisor Rating  4.0/5  3,402 reviews

Certificate of excellence 2023

Nice location? Hotel was way too dated.

Customer review rating 3.0/5

Dustin H. Business - Confirmed reviews ALL

Really bad water pressure, not sure cost justified the product.

Dear Dustin, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Dallas. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have shared your concerns with our team to help improve guest satisfaction. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, The Fairmont Dallas Team

Great hotel

Customer review rating 4.5/5

Dominique C. M. Business - Confirmed reviews ALL

Loved the hotel, just make sure the staff has checked the rooms for garbage bags and off snacks were eaten before the next occupant.

Dear Dominique, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Fairmont Dallas Team

Good stay

Customer review rating 4.0/5

Crystal Friends - Confirmed reviews ALL

I've stayed multiple times and always had a great experience. Leading up to this trip there was some miscommunications via email which made us a little nervous for the stay. Thankfully Jack & Brandy from Fairmont gold were able to make the experience for this stay. The guest services team at the front doors was always very attentive, and even remembered that I'd had stayed previously. The hotel is in a great location, with good amenities.

Dear Crystal, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Fairmont Dallas Team

Stayed on 22nd floor for 2 nights. No water pressure and no shower.

Customer review rating 1.5/5

Harry K. Business - Confirmed reviews ALL

See above.

Dear Harry, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Dallas. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have shared your concerns with our team to help improve guest satisfaction. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, The Fairmont Dallas Team

Pretty good stay

Customer review rating 3.5/5

Rick Business - Confirmed reviews ALL

Elevators were very slow and we experienced low water pressure in our room.

Dear Rickey, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Fairmont Dallas Team

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Other web-users rate our hotel

  • 654 reviews 8.2/10 Location
  • 1,793 reviews 5.3/10 Room
  • 2,031 reviews 7.9/10 Service
  • 114 reviews 3.6/10 WiFi
  • 676 reviews 5.1/10 Vibe
  • 667 reviews 4.5/10 Amenities
  • 614 reviews 5.2/10 Cleanliness
  • 588 reviews 5.1/10 Comfort

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