Fairmont Dallas 4 stars

Customer review rating 4.4/5 6,433 reviews
Fairmont Dallas
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+ 18 Services
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Hotel extras

Newly renovated public areas and guestrooms- including 50 suites- provide for all the modern amenities you expect from a luxury property. Modern event space accommodates from 2 to 2000 guests.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children (Nearby)Paying
  • 100% non-smoking hotel
  • Air conditioned
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children (Nearby)
  • Golf (Nearby)
  • Bicycles rental (Nearby)
Catering
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Conventions hotel
Information message

During these uncertain times, safety of guests & employees is our top priority. In support of the global effort to halt the spread of COVID-19, we will temporarily close our doors, effective March 29. We'll be back soon! Be safe & take care.

Hotel location

Fairmont Dallas

1717 N Akard Street
75201
dallas
united states

Tel: +12147202020

Fax: (+1)2147207405

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    ADDISON AIRPORT  At 24.14km / 15 miles

  • By plane

    DALLAS FORT WORTH INTL AIRPORT  At 28.97km / 18 miles

  • By plane

    DALLAS LOVE FIELD AIRPORT At 8.05km / 5 miles

  • By plane

    FORT WORTH ALLIANCE AIRPORT At 64.37km / 40 miles

GPS :32.785499, -96.80117

Our accommodations

Our 545 renovated rooms and suite feature warm vibrant hues, modern amenities that today's savvy travelers have come to expect, like flat-screen TV's, wireless high-speed internet and pillow-top mattresses.

Fairmont King

  • Max. number of persons: 3
  • Area: From 33
  • Coffee/tea making facilities

Fairmont Queen

  • Max. number of persons: 2
  • Area: From 28
  • Coffee/tea making facilities

Fairmont 2 Double

  • Max. number of persons: 5
  • Area: From 33
  • Coffee/tea making facilities

Deluxe King

  • Max. number of persons: 3
  • Area: From 42
  • Coffee/tea making facilities

Deluxe 2 Double

  • Max. number of persons: 5
  • Area: From 42
  • Coffee/tea making facilities

Junior Suite 2 Queen

  • Max. number of persons: 6
  • Area: From 42
  • Coffee/tea making facilities

Fairmont Gold King

  • Max. number of persons: 3
  • Area: From 33
  • Coffee/tea making facilities

Fairmont Gold 2 Queen

  • Max. number of persons: 5
  • Area: From 33
  • Coffee/tea making facilities

Fairmont Gold 1 Br Suite King

  • Max. number of persons: 4
  • Area: From 65

1 Bedroom Suite King

  • Max. number of persons: 4
  • Area: From 65
  • Coffee/tea making facilities

Fairmont Queen Accessible

  • Max. number of persons: 3
  • Area: From 32
  • Coffee/tea making facilities

Fairmont Queen Roll-in Shower NS

  • Max. number of persons: 3
  • Area: From 27
  • Coffee/tea making facilities

Fairmont Gold Junior Suite 2 Queen

  • Max. number of persons: 6
  • Area: From 42
  • Coffee/tea making facilities

Gold Luxury Suite Presidential

  • Max. number of persons: 4
  • Area: From 102
  • Coffee/tea making facilities

Signature Suite King

  • Max. number of persons: 4
  • Area: From 65
  • Coffee/tea making facilities

One Bedroom Queen Suite Accessible NS

  • Max. number of persons: 4
  • Area: From 65
  • Coffee/tea making facilities

Fairmont Gold King Roll-in Shower NS

  • Max. number of persons: 3
  • Area: From 32
  • Coffee/tea making facilities

Fairmont Gold One Bedroom King Suite Roll-in Shower NS

  • Max. number of persons: 4
  • Area: From 65
  • Coffee/tea making facilities

Fairmont Gold Double / Double Roll-in Shower NS

  • Max. number of persons: 5
  • Area: From 32
  • Coffee/tea making facilities

Our restaurants and bars

PYRAMID RESTAURANT

Type of cuisine: Regional

The Pyramid Restaurant & Bar menus infuse classic dishes with modern twists while highlighting the wide range and variety of products available in the state of Texas.

Starbucks Coffee

Type of cuisine: Cafe

Occupying more than 2,300 square feet on the lobby level at the base of the South Tower, Starbucks at Fairmont Dallas is one of the largest in the city.

POOL SNACK BAR

Photo non contractuelle / Strictly non binding

Enjoy a sumptuous snack with a refreshingly cool beverage while basking in the sun. With a variety of drinking and dining options, our poolside delivery service is sure to offer the answer to your culinary cravings.

PYRAMID BAR

Photo non contractuelle / Strictly non binding

Experience a relaxing escape in the soothing ambience of the Pyramid Bar, where you'll find an extensive drink menu, including many of our signature cocktails, wines, ports, vodkas and rums. The Pyramid Bar offers a refined, refreshing experience.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 1,669

  • Maximum capacity: 2,000 people

Find out more

Our guest reviews for
Fairmont Dallas

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,433 reviews

It was ok

Customer review rating 4.4/5

Anonymous Business - 22/02/2020 Confirmed reviews ALL

The Gym could use a cleaning. Dusty air grades and you can fell the dust in the air as you work out. Also, I was there for a business conference EPRI and the elevator wait was not acceptable . There were reparmen there the whole time.

Thank you for taking the time to share your feedback. We hope to welcome you back very soon! Sincerely, Fairmont Dallas Team

Well located, Great Services

Customer review rating 4.4/5

Mike Business - 21/02/2020 Confirmed reviews ALL

we had a good stay at the hotel. The courtesy shuttle driver was the best (Great conversation!). The food that was catered for the meetings was excellent!

Michael, We very much appreciate your comments regarding your stay at the Fairmont Dallas. We hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team

My sleeping room was good...the view not so great.

Customer review rating 4.4/5

Linda D. Business - 21/02/2020 Confirmed reviews ALL

I was there for the EPRI meetings and my hotel room was good. My negative experience was with my meeting room. North Tower - Executive Room - the AC was not working properly...thermostat set at 68 but inside temp was more like 78 and it couldn't keep up with the number of bodies in the room while the hallway and the rooms on the other side of the isle were too cold.

Thank you for taking the time to share your feedback. We hope to welcome you back very soon! Sincerely, Fairmont Dallas Team

ok... but musty

Customer review rating 4.4/5

Mike S. Business - 21/02/2020 Confirmed reviews ALL

Room was very musty, as if there had been a flood nearby recently. Good quality room, but musty.

Mike, Thank you for taking the time to share your feedback. We hope to welcome you back very soon! Sincerely, Fairmont Dallas Team

Good experience

Customer review rating 4.4/5

Anonymous Business - 21/02/2020 Confirmed reviews ALL

The Fairmont is usually a good experience. Lots of staff making sure everything was nice. I was at a conference so my key requirement is staying in the same hotel as the conference for convenience sake. My only negative comment it $10 for water? That's ridiculous.

Jeanne, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team

Was just ok.

Customer review rating 4.4/5

Ph Business - 21/02/2020 Confirmed reviews ALL

The venue was very good however I provided a satisfactory rating due to the cleanliness of the room upon arrival. The desk had food stuck on the glass top that was disgusting and there was a long hair on the lamp shade in the bathroom that remained there for my entire stay. I do not have any hair on my head.

Pano, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team

Good stay

Customer review rating 4.4/5

Anonymous Business - 21/02/2020 Confirmed reviews ALL

Room was very nicely kept and clean. Room temperature was rather warm during the night, and woke up several times during my sleep due to being too hot. Thermostat seemed to have very little control.

Samuel, We very much appreciate your comments regarding your stay at the Fairmont Dallas. We hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team

fine

Customer review rating 4.4/5

Anonymous Business - 21/02/2020 Confirmed reviews ALL

Good staff and friendly. Hotel, was not a good fit for the meetings, cramp and hot. Not crazy about food choices, but that might be a personal taste issues. In general the hotel rooms, hallways, and facilities (including elevators) are dated. In vesting in elevator upgrades might be worthy if you have meetings spread across floor levels.

Thank you for taking the time to share your feedback. We hope to welcome you back very soon! Sincerely, Fairmont Dallas Team

Good Work Conference

Customer review rating 4.4/5

Dave Business - 18/02/2020 Confirmed reviews ALL

I enjoyed my stay at Fairmount Dallas. Room was clean and nice. At the conference center breakfast the coffee cups were too small and I would have liked a coffee station to fill your own coffee. The food was good. I really loved the potato salad at the Monday lunch. The work out facility was nice but small. I was sad that the pool was closed. It would have been nice to have a quick swim even in the cool temperatures.

David, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team

Loved the location and staff. All very helpful and friendly. I would stay there again.

Customer review rating 4.4/5

Patty D. Friends - 18/02/2020 Confirmed reviews ALL

Everything was smooth sailing from the moment we arrived. The valet took our vehicle and parked it (which was included in our stay). Check-in was smooth. Room was clean and well-appointed. Loved the bar area and sat several nights enjoying the happy hour and appetizers. I would definitely return again.

Patty, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team

Fine

Customer review rating 4.4/5

Anonymous Business - 18/02/2020 Confirmed reviews ALL

All was excellent. Only one glitch -- I wish the Fairmont would have emailed the receipt as I was told to expect. I'm glad I asked for a paper receipt on my way out.

Thank you for taking the time to share your feedback. We hope to welcome you back very soon! Sincerely, Fairmont Dallas Team
Customer review rating 4.4/5

Katie Business - 17/02/2020 Confirmed reviews ALL

All staff was extremely helpful

Katie, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team

Comfortable and suited my needs

Customer review rating 4.4/5

Anonymous Business - 17/02/2020 Confirmed reviews ALL

A little far from the convention center but good location to other areas and convenient for taxi type service. Helpful staff and comfortable setting. I liked have Starbucks there in the Hotel.

Rob, We very much appreciate your comments regarding your stay at the Fairmont Dallas. We hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team

Always love the atmosphere

Customer review rating 4.4/5

Scott G. Families - 14/02/2020 Confirmed reviews ALL

Loved the unique service.

Scott, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team

Service was great and staff was very friendly and helpful.

Customer review rating 4.4/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

The staff was very helpful and friendly. I was especially impressed by the concierge and car service. Philip, David and Jae were extremely helpful and professional. There was another man at the concierge desk that was also very helpful but I don't recall his name. The room was clean and comfortable. Overall a very good stay. I would stay at The Fairmont again and recommend to others. Thanks, Jay

James, We very much appreciate your comments regarding your stay at the Fairmont Dallas. We hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team
Customer review rating 4.4/5

Kellie Families - 13/02/2020 Confirmed reviews ALL

I would have thought with the gold lever there would be complimentary cocktails. For the price you pay it seems wine and champagne could be included in that fee.

Kellie, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team
Customer review rating 4.4/5

Anonymous Business - 13/02/2020 Confirmed reviews ALL

Experience was good. Bathroom door had peeling paint.

Ed, We very much appreciate your comments regarding your stay at the Fairmont Dallas. We hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team

nice stay

Customer review rating 4.4/5

Hdp Couples - 13/02/2020 Confirmed reviews ALL

Good location, 24th floor rooms are a little dated but very good view. breakfast too expensive.

Heinz, We very much appreciate your comments regarding your stay at the Fairmont Dallas. We hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team

The Fairmont sort of lets you experience the style of hotel your rich great Aunt would talk about.

Customer review rating 4.4/5

Tim F. H. Business - 13/02/2020 Confirmed reviews ALL

From the bellman to the concierge to the check in staff, everyone was professional and welcoming.

Timothy, We very much appreciate your comments regarding your stay at the Fairmont Dallas. We hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Dallas Team

Good stay with one major exception

Customer review rating 4.4/5

Mark M. Business - 12/02/2020 Confirmed reviews ALL

The hotel was great in nearly every way. But this is a lesson in how one annoyance can ruin a guest's experience. I travel to Vegas enough that I recognize the snack traps: food items in the room meant to defraud guests. I never go near them. Many hours after checking out, I was sent an invoice for my stay that included a ridiculously high charge for a Snickers. I repeat: I didn't go anywhere near the snacks, let alone touch or eat them. I sent multiple emails attempting to get the fraudulent charge addressed and have received no replies. Why do otherwise great hotels insist on participating in this fraud?

Mark, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Dallas. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Our relationship with our guests is of paramount importance. We hope that you will present us with the opportunity to better serve you in the near future. Sincerely, Fairmont Dallas Team
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