Fairmont Dallas 4 stars

Customer review rating (ALL Rating) 3.9/5 2,764 reviews

Best price
guarantee
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1717 N Akard Street, 75201 DALLAS, United States

Description

Hotel extras

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Our accommodation(s)

Hotel location

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
United States

GPS:32.785499, -96.80117

Telephone
Fax +1 214-720-7405

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,764 reviews

TripAdvisor Rating  4.0/5  3,408 reviews

Certificate of excellence 2023

Stellar service.

TripAdvisor rating 5.0/5

Traveler38392123449 TripAdvisor review

Friendly staff from the moment of arrival! The parking valet, reception desk, and restaurant staff were all friendly and made me feel genuinely welcomed. It is rare to have such a consistent level of professionalism across an array of team members. Thank you!

2nd room great, 1st room not so much

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Didn't have any water to take a shower on the 19th floor of the south tower. I had to use a colleague's shower the first morning of our event. They got me another room within about 4 to 5 hours but that is a first for any hotel I've ever stayed in.

Dear Corrie, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Dallas. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have shared your concerns with our team to help improve guest satisfaction. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, The Fairmont Dallas Team

Great Reception

Customer review rating 5.0/5

Aaron Business - Confirmed reviews ALL

The room was excellent but the welcome from the front desk was exceptional. The guy that checked me in was a real pro and even acknowledged that the last time I visited a Fairmont property was in Egypt.

Dear Aaron, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team

great service

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Company Event. Everything went great

Dear Valerie, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team

Over all a good stay.

Customer review rating 3.5/5

Ty Business - Confirmed reviews ALL

Location, room, employees were all great, but there is room for improvement. The food temperature for hot items fell short of being hot on the buffets. The best hot item on the lunch and dinner menu buffet would be soup - which was ideally hot - with steam coming from the pot, when stirred. Improvement for my room would be to set the thermostat and use a thermal scanner to make sure the temperature matches what the thermostat says is the temperature. I don't think that mine was calibrated correctly.

Dear Teresa, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 682 reviews 8.2/10 Location
  • 1,816 reviews 5.2/10 Room
  • 2,044 reviews 7.8/10 Service
  • 116 reviews 4.3/10 WiFi
  • 684 reviews 5.1/10 Vibe
  • 676 reviews 4.6/10 Amenities
  • 633 reviews 5/10 Cleanliness
  • 603 reviews 5.2/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.