Fairmont Dallas 4 stars

Customer review rating (ALL Rating) 3.8/5 2,577 reviews

Fairmont Dallas - Image 1
Fairmont Dallas - Image 2
Fairmont Dallas - Image 3
Fairmont Dallas - Image 4

Description

Hotel extras

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
United States

GPS:32.785499, -96.80117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,577 reviews

Customer review rating 5.0/5

Athitaya P. Friends - Confirmed reviews ALL

Dear Guest, Thank you for your kind words regarding our staff and the amenities provided during your stay. We are delighted that you enjoyed your experience and found our location convenient for your exploration of the city. Your feedback is highly appreciated. Best regards, Fairmont Dallas

Customer review rating 0.5/5

Greeley K. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your feedback regarding your recent experience at Fairmont Dallas. I sincerely apologize for the security issue you encountered with your room door. It is our utmost priority to ensure the safety and privacy of our guests, and I understand how distressing this situation must have been for you. I appreciate your understanding in the matter, and I regret that our service did not meet your expectations. The incident you described is not reflective of our standards, and I assure you that your concerns have been duly noted. While I understand that comping your lunch was not an adequate resolution, please know that guest security is paramount to us. I appreciate your feedback as it helps us improve our services, and I am truly sorry to hear that this experience has affected your perception of our brand. Thank you once again for your valuable insights, and I wish you all the best in your future travels. Best regards, Fairmont Dallas

Customer review rating 3.5/5

Daniel S. Business - Confirmed reviews ALL

Dear Guest, Thank you for your feedback regarding your recent stay. We appreciate your kind words about our hotel. However, I regret to hear about the issues you experienced with the bed and shower. Your comments are valuable as they help us identify areas for improvement. We strive to provide a comfortable and pleasant experience for all our guests. Best regards, Fairmont Dallas

Customer review rating 4.5/5

Nicholas J. Business - Confirmed reviews ALL

Dear Guest, Thank you for sharing your positive experience with us. We are delighted to hear that your first trip to Dallas was enhanced by our attentive service and commitment to ensuring your needs were met. It is our goal to provide a memorable stay, and we appreciate your recognition of our efforts. We look forward to welcoming you back on your next visit to Dallas. Best regards, Fairmont Dallas

Customer review rating 5.0/5

Hugh R. Solo - Confirmed reviews ALL

Dear Guest, Thank you for your positive feedback regarding our staff. We are thrilled to hear that you found our team helpful and accommodating during your stay. Your kind words will be shared with our colleagues in the front desk, concierge, and members lounge. Best regards, Fairmont Dallas

Other web-users rate our hotel

  • 772 reviews 8.5/10 Location
  • 1,998 reviews 5.3/10 Room
  • 2,605 reviews 8.6/10 Service
  • 109 reviews 3/10 WiFi
  • 840 reviews 4/10 Amenities
  • 800 reviews 5.2/10 Vibe
  • 681 reviews 5.3/10 Cleanliness
  • 681 reviews 5.2/10 Comfort

Powered by Trustyou

Frequently asked questions