Fairmont Dallas 4 stars

Customer review rating (ALL Rating) 3.9/5 2,663 reviews

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Description

Hotel extras

  • Surrounded by shops, restaurants, museums and arts venues in the Downtown Historic District

  • Eclectic dining at locally inspired Pyramid Restaurant and one of the city’s largest Starbucks

  • Junior Olympic-sized rooftop pool with poolside service and breathtaking skyscraper views

  • 26 versatile meeting rooms including a ballroom and the legendary Venetian Room concert space

Our accommodation(s)

Hotel location

Fairmont Dallas

1717 N Akard Street
75201 DALLAS
United States

GPS:32.785499, -96.80117

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  2,663 reviews

TripAdvisor Rating  4.0/5  3,328 reviews

Certificate of excellence 2023

Great place to stay in Downtown Dallas

TripAdvisor rating 5.0/5

Flora Q TripAdvisor review

The hotel, the rooms, and the amenities is great. The valet staff are awesome. Best place to stay in downtown Dallas for under 200. a night. I travel to Dallas quite a bit for work and will book this place every time I go. It's also convenient to the highway.

Wonderful hotel. I’ll be back

TripAdvisor rating 4.0/5

Gabrielle S TripAdvisor review

Great time wonderful staff loved the per Personal concierge, I could only reason it’s not getting 5 stars was they brought me a broken fridge. I will definitely be back. Hotel was big and the pool was beautiful. Loved the room and the view. Even the housekeeping did a great job

Friendly and Helpful Front Desk Staff

Customer review rating 5.0/5

Patricia A. T. Business - Confirmed reviews ALL

Front desk was very helpful. Technicians promptly fixed problems in my room

Dear Patricia, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always A. pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team

lack luster

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

I stayed in the South Tower. My phone did not work to order in room dining, and I could not get the front. desk to answer my calls from iphone for assistance even after calling Global Reservations for help. My AC, even when set at 60 degrees, never cooled the room. It was uncomfortably warm all night. On top of the AC blowing loudly about every 2-3 minutes for 90 seconds each round, all night long.

Dear Kristanne, Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Dallas. We apologize for any inconvenience that was experienced related to the room temperature at our hotel. We experienced an unforeseen disruption that was immediately addressed and remedied as soon as possible. We regret that this impacted your stay in any way and appreciate your support of Fairmont Dallas. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, The Fairmont Dallas Team

Great Stay and Friendly Staff. The gentleman at check-in time (9:30pm) was excellent and did an amazing job. He should be acknowledged by senior management.

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

Great overall experience.

Dear guest, We very much appreciate your comments regarding your stay at the Fairmont Dallas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Fairmont Dallas Team

In partnership with TripAdvisor

Other web-users rate our hotel

  • 618 reviews 8.1/10 Location
  • 1,685 reviews 5.3/10 Room
  • 1,869 reviews 7.8/10 Service
  • 119 reviews 4.3/10 WiFi
  • 636 reviews 5.2/10 Vibe
  • 604 reviews 4.9/10 Amenities
  • 570 reviews 5.1/10 Cleanliness
  • 557 reviews 5.2/10 Comfort

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