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Claremont Club & Spa - A Fairmont Hotel 4 stars

Customer review rating 4.4/5 4,299 reviews

Claremont Club & Spa - A Fairmont Hotel
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Hotel extras

  • Award-Winning Spa

  • Full Club and Fitness Center

  • 3 Heated Saline Swimming Pools

  • 15 minute drive from Oakland International Airport

  • 20 Minute Drive from San Francisco

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis (Nearby)
  • Bicycles rental (Nearby)
Catering
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
Information message

During these uncertain times, safety of guests & employees is our top priority. In support of the global effort to halt the spread of COVID-19, we will temporarily close our doors, effective March 29. We'll be back soon! Be safe & take care.

Hotel location

Claremont Club & Spa - A Fairmont Hotel

41 Tunnel Road
94705
berkeley
united states

Tel: +55108433000

Fax: (+5)5108486208

Contact email

Check-in from 16h00

Check out up to 12h00

  • BART : 

  • By plane

    OAKLAND INTERNATIONAL AIRPORT At 2km / null miles

  • By plane

    SF INTERNATIONAL AIRPORT At 2km / null miles

GPS :37.859667, -122.241893

Our accommodations

The Claremont features 279 tastefully appointed guestrooms that offer historic charm and casual California elegance. No two rooms are alike. Each room presents a different experience and many offer one of a kind views of the San Francisco Bay.

Moderate Queen Room

  • Max. number of persons: 2
  • Area: From 18 m² / 194 sq ft
  • Views: Historic side view, Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Queen Room

  • Max. number of persons: 2
  • Area: From 22 m² / 237 sq ft
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont King Room

  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Dbl Dbl Room

  • Max. number of persons: 4
  • Area: From 22 m² / 237 sq ft
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Queen Queen Room

  • Max. number of persons: 4
  • Area: From 22 m² / 237 sq ft
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Bay View King

  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe King Room

  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Bay View King

  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Signature Bay View King

  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Bay View Queen

  • Max. number of persons: 2
  • Area: From 22 m² / 237 sq ft
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Bay View Dbl Dbl

  • Max. number of persons: 4
  • Area: From 22 m² / 237 sq ft
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Bay View Queen Queen

  • Max. number of persons: 4
  • Area: From 22 m² / 237 sq ft
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Dbl Dbl Room

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Queen Queen Room

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Bay View Dbl Dbl

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Bay View Queen Queen

  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Signature Bay View Dbl Dbl

  • Max. number of persons: 4
  • Area: From 29 m² / 312 sq ft
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Signature Bay View Queen Queen

  • Max. number of persons: 4
  • Area: From 29 m² / 312 sq ft
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont King ADA Room

Accessible room
  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont King View ADA Room WP

Accessible room
  • Max. number of persons: 3
  • Area: From 22 m² / 237 sq ft
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Queen ADA TGB Room

Accessible room
  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Bay View Queen Queen ADA

Accessible room
  • Max. number of persons: 4
  • Area: From 27 m² / 291 sq ft
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Signature Bay View King ADA

Accessible room
  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Signature View King ADA RI

Accessible room
  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Queen Queen ADA

  • Max. number of persons: 4

Deluxe Bay View Queen ADA

Accessible room
  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Ironing board and flat-iron
Rooms

Our restaurants and bars

LIMEWOOD BAR & RESTAURANT

Type of cuisine: Regional

Experience a vibrant, casual gathering place with bay view patio seating, showcasing regionally-sourced cuisine. A kitchen inspired by Bay Area artisans is complimented by a spirited bar offering house-crafted cocktails and a well-balanced wine list.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

05:30 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE & BAR

Non contractual photo

The newly restored Lobby Bar at the Claremont Club & Spa boasts pre-prohibition craft cocktails, an extensive wine list showcasing California's best winemakers and a selection of local artisanal beer. 

BAYVIEW CAFE

Non contractual photo

No need to leave the poolside fun to grab a quick bite to eat. Bayview Café offers salads, sandwiches, hamburgers and other snack favorites. Casual dining and socializing at its best. BAYVIEW IS CLOSED UNTIL SUMMER 2020

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 443 m²

  • Maximum capacity: 512 people

  • Maximum banquet capacity: 312 people

Find out more

Our guest reviews for
Claremont Club & Spa - A Fairmont Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,299 reviews

Customer review rating 4.4/5

Susan Families - 28/03/2020 Confirmed reviews ALL

Good stay before the virus shutdown.

Dear Ms. B., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Your feedback is truly appreciated and has been shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. We appreciate your time and hope to have the opportunity to welcome you back in the near future! Warm Regards, Peter Houston Director of Rooms

Excellent customer service

Customer review rating 4.4/5

Dan F. Families - 27/03/2020 Confirmed reviews ALL

In town for medical emergency with our son. Frank helped us immensely during our stay.

Dear Dr. F., Thank you for choosing to stay with us once again. It was an honor to welcome you back and we are truly grateful for your loyalty! Our team takes great pride in ensuring an outstanding experience for our guests. Your valuable feedback will help us continue to focus our improvement efforts. Please know how much we appreciate your time and consideration. It is our pleasure to be at your service and we hope to have the opportunity to welcome you back in the near future. Warm Regards, Peter Houston Director of Rooms

Great location

Customer review rating 4.4/5

R. F. Families - 24/03/2020 Confirmed reviews ALL

It was an unusual experience because it was during the Covid-19 pandemic. There were very few guests so service was quick. I had to be in town to help my daughter in Oakland with some difficulties she was having, otherwise I would not have traveled to CA at that time. They were responsive. When I told them the darkening shade was not working, maintenance was there in 30 min to fix it. The valet was friendly and helpful with questions I asked.

Dear Mrs. F., Thank you for choosing to stay with us and taking the time to share such valuable insight. It is a pleasure to receive your kind feedback. We will be delighted to share and celebrate this good news with out team. We would be supremely grateful if you might also consider sharing this feedback on TripAdvisor. This resource is vital to our online reputation and your voice would be a tremendous addition to the Claremont story! https://www.tripadvisor.com/Hotel_Review-g32066-d80965-Reviews-Claremont_Club_Spa_A_Fairmont_Hotel-Berkeley_California.html We hope to have the opportunity to welcome you back again in the near future. Warm Regards, Peter Houston Director of Rooms

Cozy, magnificent family gathering

Customer review rating 4.4/5

Janet L. Families - 18/03/2020 Confirmed reviews ALL

We (family of 4 adults & 1 child) came 3 days before the Bay Area was announced Shelter in Place to celebrate an early birthday for my son. We were given a free upgrade to a bay view suite with connecting rooms. A birthday treat & a personalized card were waiting in the room. So sweet & thoughtful! We went to Sonoma/Napa for a day trip & had dinner celebration at Limewood. Food & service were excellent. There were no crowds but ambiance still good. We especially enjoyed the museum library in the hotel & the massage treatment. Hotel staff were warm & courteous. I found the text messaging system before & during our stay very useful. Despite the unusual public health situation, we have enjoyed our stay which was a most memorable experience for both adults & child! If I may suggest, it would be helpful if hand sanitizers were provided in the hotel room and that air cons were less noisy

Dear Mrs. L., Thank you for choosing to celebrate your early birthday with us! It is a pleasure to receive your kind feedback. We are delighted to share this wonderful news with our team. We would be supremely grateful if you might also consider sharing this feedback on TripAdvisor. This resource is vital to our online reputation and your voice would be a tremendous addition to the Claremont story! https://www.tripadvisor.com/Hotel_Review-g32066-d80965-Reviews-Claremont_Club_Spa_A_Fairmont_Hotel-Berkeley_California.html We hope to have the opportunity to welcome you back again in the near future. Warm Regards, Peter Houston Director of Rooms

Good and Bad

Customer review rating 4.4/5

Anonymous Couples - 17/03/2020 Confirmed reviews ALL

Our room was perfect! Clean, comfortable, and a beautiful view. it was wonderful to have a complementary bottle of champagne for our 20th anniversary on ice in our room. The food at Provisions, Limewood, and in room was all so yummy. Service was great. The service at Limewood was especially wonderful. Our waiter was amazing, friendly, and picked a special anniversary dessert for us that was very good. Our “bad” was the spa services. My husband had a deep tissue massage but felt he’s had better at massage envy for a quarter of the price. I had what was supposed to be the relaxation massage and it felt very deep tissue to me. I expressed that it was too rough and the service did not change. I also had a facial and the aesthetician was very nice and she did a lovely hand Massage, but the facial was very basic, there was no discussion of my skin prior to the beginning of the facial. After my services I took a shower at the spa. The first shower that I stepped into did not warm up. The water was ice cold. I re dressed and went and got help at the front desk, assuming that it was just operator error since there was literally 10 showerheads coming out of the ceiling and the walls and there were quite a few controls. The attendant came out and confirmed I was using it properly but I needed to wait for warm water. After about 10 minutes total the water was still ice cold so I moved all my stuff into another shower turned it on and the water did get warm. During the shower different showerheads we’re shooting water out at different temperatures sometimes scalding hot and sometimes ice cold. The amount of money spent at the spa was over $600 that day and it was very disappointing that the experience was not so great.

Dear Mrs. S., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Your feedback is truly appreciated and has been shared with our team members. The spa leadership team in particular has taken it to heart and we remain delighted to be at your service. We appreciate your time and hope to have the opportunity to welcome you back in the future. Warm Regards, Peter Houston Director of Rooms
Customer review rating 4.4/5

Michele Z. Couples - 17/03/2020 Confirmed reviews ALL

gracious greeting, beautiful architecture, lovely bathroom, room service top notch, stylish bar... am I coming back? You bet

Dear Ms. Z., Thank you for choosing to stay with us and taking the time to share such valuable insight. It was a pleasure to receive your kind feedback and we were delighted to share this godo news with our team. We would be supremely grateful if you might also consider sharing this feedback on TripAdvisor. This resource is vital to our online reputation and your voice would be a tremendous addition to the Claremont story. https://www.tripadvisor.com/Hotel_Review-g32066-d80965-Reviews-Claremont_Club_Spa_A_Fairmont_Hotel-Berkeley_California.html We hope to have the opportunity to welcome you back again in the future. Warm Regards, Peter Houston Director of Rooms

Fantastic

Customer review rating 4.4/5

Michael D. Friends - 16/03/2020 Confirmed reviews ALL

In Berkeley for CAL Bears Basketball. Great swimming at the hotel pool and fine dining at the Limewood both nights. Thank you.

Dear Mr. D., Thank you for choosing to stay with us once again! It is a pleasure to receive your kind feedback and we are delighted to share and celebrate it with our team! We would be supremely grateful if you might also consider sharing this feedback on TripAdvisor. This resource is vital to our online reputation and your voice would be a tremendous addition to the Claremont story. https://www.tripadvisor.com/Hotel_Review-g32066-d80965-Reviews-Claremont_Club_Spa_A_Fairmont_Hotel-Berkeley_California.html We hope to have the opportunity to welcome you back again in the future. Warm Regards, Peter Houston Director of Rooms

Good stay

Customer review rating 4.4/5

Anonymous Business - 16/03/2020 Confirmed reviews ALL

Excellent customer service

Dear Ms. W., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Your feedback is truly appreciated and has been shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. We appreciate your time and hope to have the opportunity to welcome you back in the near future! Warm Regards, Peter Houston Director of Rooms

Staff Extremely Nice

Customer review rating 4.4/5

Sterling Friends - 16/03/2020 Confirmed reviews ALL

I had a good stay at the Claremont. The customer service was stellar and very friendly. The service and food were good at the restaurant in the lobby. The room was clean and the bathroom design was nice. My only issue was the room location. I did not like facing the trash cans in the back. In the morning I was awakened by employees dumping the trash.

Dear Mr. R., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Your feedback is truly appreciated and has been shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. Please accept our sincere apologies for the noise disturbance and adverse impact caused. In the future, we will be happy to better accommodate your preferences with a different room location. We appreciate your time and hope to have the opportunity to welcome you back in the near future! Warm Regards, Peter Houston Director of Rooms
Customer review rating 4.4/5

Anonymous Families - 16/03/2020 Confirmed reviews ALL

Got a nice room with SF Bay view, had a nice dinner at the restaurant, but in morning was surprised to find "free" coffee service was gone, had to go to new coffee/deli store, one small cup of coffee was $4, that sort of bummed me out.

Dear Ms. D., Thank you for choosing to stay with us once again. It was an honor to welcome you back and we are truly grateful for your loyalty! Our team takes great pride in ensuring an outstanding experience for our guests. Your valuable feedback will help us continue to focus our improvement efforts. We do still feature the complimentary in room coffee and also at our Club lounge. Hopefully in the future you will be able to enjoy these amenities and we appreciate your feedback. Please know how much we appreciate your time and consideration. It is our pleasure to be at your service and we hope to have the opportunity to welcome you back in the near future. Warm Regards, Peter Houston Director of Rooms

Hotel going downhill.

Customer review rating 4.4/5

Frequent C. Business - 15/03/2020 Confirmed reviews ALL

No in room refreshments, no minibar, sent shirts out to be folded, came back on hangars, too much starch, need sundries shop with snacks.

Dear Mr. M., Thank you for choosing to stay with us once again. It was an honor to welcome you back and we are sincerely grateful for your loyalty. Our team takes great pride in ensuring an outstanding experience for our guests. Your valuable feedback makes clear that we have work to do and will be utilized in helping to focus our improvement efforts. Your guest room location preferences have been noted and we will ensure to consistently deliver on this moving forward. We also would be delighted to pre-stock your mini bar prior to arrival moving forward if you would kindly advise what snacks and beverages you would like to enjoy. These changes were made in hopes of improving the guest experience and your valuable insight will be taken to heart. Please know how much we appreciate your time and consideration. It is our pleasure to be at your service and we hope to have the opportunity to welcome you back in the near future. Warm Regards, Peter Houston Director of Rooms

Opulence at the gateway to LaMOrinda

Customer review rating 4.4/5

S M. Families - 15/03/2020 Confirmed reviews ALL

The staff created an experience of a era long since past, perhaps only seen in black and white films. The gym and pool area is second to none. Several delightful restaurants are within walking distance and complements the resort experience.

Dear Dr. M., Thank you for choosing to stay with us and taking the time to share such valuable insight. It is a pleasure to receive your kind feedback. We are delighted to share and celebrate this good news with our team. We would be supremely grateful if you might also consider sharing this feedback on TripAdvisor. This resource is vital to our online reputation and your voice would be a tremendous addition to the Claremont story. https://www.tripadvisor.com/Hotel_Review-g32066-d80965-Reviews-Claremont_Club_Spa_A_Fairmont_Hotel-Berkeley_California.html We hope to have the opportunity to welcome you back again in the future. Warm Regards, Peter Houston Director of Rooms

Great place

Customer review rating 4.4/5

Anonymous Couples - 15/03/2020 Confirmed reviews ALL

Would be a 10 if it wasn’t for the gate problem with the card key every day getting in and out.

Dear Mr. P., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Your feedback is truly appreciated and has been shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. In particular, we are working on our parking gate system in hopes of avoiding future frustrations. We appreciate your time and hope to have the opportunity to welcome you back in the near future! Warm Regards, Peter Houston Director of Rooms

Friendly, accommodating, great room, comfortable.

Customer review rating 4.4/5

Rcj Couples - 15/03/2020 Confirmed reviews ALL

Fantastic experience so lucky to have access to such accommodations in my own backyard.

Dear Mr. C.. , Thank you for choosing to stay with us and taking the time to share such valuable insight. It is a pleasure to receive your kind feedback. We are delighted to share and celebrate it with our team! We would be supremely grateful if you might also consider sharing this feedback on TripAdvisor. This resource is vital to our online reputation and your voice would be a tremendous addition to the Claremont story. https://www.tripadvisor.com/Hotel_Review-g32066-d80965-Reviews-Claremont_Club_Spa_A_Fairmont_Hotel-Berkeley_California.html We hope to have the opportunity to welcome you back again in the near future! Warm Regards, Peter Houston Director of Rooms

Nice facility. Nice staff.

Customer review rating 4.4/5

Judy B. Couples - 14/03/2020 Confirmed reviews ALL

A shortened visit because of anxiety about the Coronavirus, was made less stressful by the professionalism of your staff. We made the most of the time we had using the hotel as home base to visit area friends and family.

Dear Mrs. B., Thank you for choosing to stay with us and taking the time to share such valuable insight. It is a pleasure to receive your kind feedback. We will be delighted to share this great news with our team! We would be supremely grateful if you might also consider sharing this feedback on TripAdvisor. This resource is vital to our online reputation and your voice would be a tremendous addition to the Claremont story. https://www.tripadvisor.com/Hotel_Review-g32066-d80965-Reviews-Claremont_Club_Spa_A_Fairmont_Hotel-Berkeley_California.html We hope to have the opportunity to welcome you back again in the future! Warm Regards, Peter Houston Director of Rooms

Beautiful hotel

Customer review rating 4.4/5

Anonymous Families - 13/03/2020 Confirmed reviews ALL

My room was lovely with an amazing view!

Dear Mrs. H., Thank you for choosing to stay with us once again. It was an honor to welcome you back and we are truly grateful for your loyalty! Our team takes great pride in ensuring an outstanding experience for our guests. Your valuable feedback will help us continue to focus our improvement efforts. Please know how much we appreciate your time and consideration. It is our pleasure to be at your service and we hope to have the opportunity to welcome you back in the near future. Warm Regards, Peter Houston Director of Rooms

Quiet and comfortable.

Customer review rating 4.4/5

Greg Couples - 12/03/2020 Confirmed reviews ALL

Stayed because we had a gift certificate. Hotel is very nice. Large hallways. Nice conference rooms and banquet rooms. We found things too costly for us but was a nice treat.

Dear Mr. L., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Your feedback is truly appreciated and has been shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. We appreciate your time and hope to have the opportunity to welcome you back in the future. Warm Regards, Peter Houston Director of Rooms
Customer review rating 4.4/5

Anonymous Couples - 11/03/2020 Confirmed reviews ALL

Every staff member was courteous, professional and extremely professional. We had a wonderful stay and very much look forward to a future stay.

Dear Mr. H., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Please accept our sincere apologies for the delayed response. Your feedback is truly appreciated and has been shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. We appreciate your time and hope to have the opportunity to welcome you back in the near future! Warm Regards, Peter Houston Director of Rooms

Lovely property

Customer review rating 4.4/5

Anonymous Families - 10/03/2020 Confirmed reviews ALL

The hotel is lovely and I enjoyed my stay. A few tweaks would have improved the experience immensely, however. Golf cart availability for guests without cars would help enormously to traverse the large distances, particularly uphill, a ramp is essential for stroller access to the kids club, a broader menu is needed in the casual dining areas, a shuttle bus to nearby shopping areas would be helpful, day passes to the gym and pool on weekdays for neighboring residents, stocking of minibar with snacks, microwave instead of two refrigerators would be helpful since keurig does not make hot coffee.

Dear Dr. P., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Please accept our sincere apologies for the delayed response. Your feedback is truly appreciated and has been shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. We appreciate your time and hope to have the opportunity to welcome you back in the near future! Warm Regards, Peter Houston Director of Rooms

The Claremont in Oakland is lovely & staffed with amazing courteous people.

Customer review rating 4.4/5

K L. A. Families - 10/03/2020 Confirmed reviews ALL

Overall stay was very nice with the exception of your ingress/egress for parking. There ends up being a bottle-neck when people don't have their room keys to open the gate area. There must be a better way to do this. We had to sit in line for over 10 minutes. while a guest figured out what to do. Either have a parking attendant or upgrade the system!

Dear Ms. A., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Please accept our sincere apologies for the delayed response. Your feedback is truly appreciated and has been shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. We appreciate your time and hope to have the opportunity to welcome you back in the near future! Warm Regards, Peter Houston Director of Rooms
Our most recent 20 reviews

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