Claremont Club & Spa - A Fairmont Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 1,179 reviews

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Description

Hotel extras

  • Seasonal activities for the entire family, plus 3 hours of complimentary child care included

  • First-class Club with 8 tennis courts, 4 pickleball courts and state-of-the-art equipment

  • Holistic wellness at the award-winning Fairmont Spa

  • Heated saline swimming pools, children’s play area and Kids’ Club

  • Pet-friendly hotel near Berkeley Hills’ hiking trails

Our accommodation(s)

Hotel location

Claremont Club & Spa - A Fairmont Hotel

41 Tunnel Road
94705 BERKELEY
United States

GPS:37.859667, -122.241893

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,179 reviews

TripAdvisor Rating  4.0/5  2,130 reviews

so-so experience

Customer review rating 3.0/5

Ron Families - Confirmed reviews ALL

Web confirmation of room process is misleading. The booking page indicates $50 resort credit, but we were told at checkout that this room did not include that. (When booking the $50 room credit shows; when confirming, it apparently goes away.) We've stayed here a number of times and it's always included. Disppointing.

Dear Aaron W., Thank you for taking the time to tell us about your experience at the Claremont Club & Spa. I am sorry that your experience did not meet your expectations. As a courtesy for your frustration about the noise and not receiving the credit, we have refunded $50.00 to your payment used. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you have any questions about booking, or requesting a specific room, please feel free to reach out to cl… Sincerely, Brooke, Assistant Reservations Manager

Great, but...

Customer review rating 3.5/5

Jeff R. Families - Confirmed reviews ALL

I booked two rooms for my visiting family - I live nearby. They were impressed by the hotel, the decor, and the service. However, there were a number of large events at the Hotel during their stay and the demand for parking far outstripped capacity and logistics. Unfortunately, people staying at the Hotel aren't given preference over people who are just passing through, so paying hotel guests can expect to be inconvenienced by visitors to the Hotel. Important to know going in. You might want to ask about what else is going on at the Hotel and consider options if the Hotel will be a hub of activity during your planned visit. Hoping the Hotel reconsiders their capacity and policies in this regard. I'll likely book my family's stay elsewhere in the future, under similar circumstances.

Heaven

TripAdvisor rating 5.0/5

Alex D TripAdvisor review

We booked a family staycation at the Claremont with other friends while the kids were out of school for Thanksgiving – everyone had a great time! Kids ran wild playing yard games by the front drive while the parents sat around the fire pits enjoying cocktails and the view. Kids Club Camp was a bit expensive but great for the kids, even included swimming! Will definitely be back for more holiday fun

Dear Z1010GWalexd, on behalf of myself and the entire team here at Claremont Club & Spa, A Fairmont Hotel, it certainly was a pleasure having the opportunity to welcome you and your family & children to our resort for the Thanksgiving break. In addition, it certainly was wonderful to receive your 5-Star review as it certainly seems we were able to "Turn Moments in to Special Memories". Here's to having the opportunity to welcome you back soon. Yours sincerely and thank you once again, Edward Roe, General Manager, Claremont Club & Spa, A Fairmont Hotel.

Wedding Wonderland !

TripAdvisor rating 5.0/5

Karen M TripAdvisor review

We planned our daughter’s wedding and reception for 200 guests with Claremont Catering Manager, Kishara Salgado . It was absolutely incredibly beautiful, with elegant and dramatic rooms, superb food and drinks, the best warm and welcoming staff . Kishara was instrumental in planning , guidance, style and making sure all details came together perfectly for a joyous , fun loving , gorgeous event. Highest recommendation !

Dear N6593EUkarenm, first of all I would like to say congratulations to you and your daughter for her wonderful and truly memorable wedding that you hosted here at the Claremont Club & Spa, A Fairmont Hotel. On behalf of myself, Kishara and the entire resort team, I want to thank you for allowing us the opportunity to turn moments into special memorials for your daughter and your family & friends during her "beautiful" wedding. In addition, thank you for highlighting Kishara for being "instrumental in planning, guidance, style and making sure all details came together perfectly for a joyous, fun loving, gorgeous event" as I will certainly be recognizing her for looking after all the details so efficiently and engagingly. Here's to having the opportunity to welcome your daughter, yourself and the rest of the family & friends back to our resort soon. Yours sincerely, and thank you once again, Edward Roe, General Manager, Claremont Club & Spa, A Fairmont Hotel.

Outstanding service

Customer review rating 5.0/5

Angelina Solo - Confirmed reviews ALL

I had a fantastic stay at the Claremont Hotel in Berkeley, CA. From check-in to interactions with the concierge, every staff member was exceptionally friendly and professional. The gym team were attentive and maintained a great atmosphere throughout the facility. I would like to specifically highlight Hugo, who went above and beyond. He delivered my room service order with ease and assisted me at the cafe the following morning. I highly recommend this property and look forward to returning!

Dear Angela, Thank you for your glowing review! I'm thrilled to hear you enjoyed your stay and that our team, especially Hugo, provided outstanding service. It’s wonderful to know our gym and facilities met your expectations, and I’ll be sure to share your kind words with Hugo and the entire team. We’re delighted to have made your experience exceptional and can’t wait to welcome you back for another fantastic stay at the Claremont. Warm regards, Mitchell Hughes Limewood Bar & Restaurant Manager Claremont Club & Spa, A Fairmont Hotel

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Other web-users rate our hotel

  • 166 reviews 7.5/10 Location
  • 642 reviews 7/10 Room
  • 589 reviews 7.9/10 Service
  • 9 reviews 5.6/10 WiFi
  • 251 reviews 5.7/10 Food
  • 208 reviews 5.3/10 Comfort
  • 148 reviews 3.7/10 Value
  • 117 reviews 8.4/10 Wellness Area

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