Claremont Club & Spa - A Fairmont Hotel 4 stars

Customer review rating 4.4/5 4,127 reviews
Claremont Club & Spa - A Fairmont Hotel
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Hotel extras

  • Award-Winning Spa

  • Full Club and Fitness Center

  • 3 Heated Saline Swimming Pools

  • 15 minute drive from Oakland International Airport

  • 20 Minute Drive from San Francisco

Services in the hotel and nearby

Check-in from 16h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis (Nearby)
  • Bicycles rental (Nearby)
Catering
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Self service business centre
Information message

In order to better serve our guests we have implemented a Resort Experience Fee that provides access & privileges to the very best of Claremont. The $35 resort fee is per room/per night, subject to applicable taxes, and automatically added to your folio.

Hotel location

Claremont Club & Spa - A Fairmont Hotel

41 Tunnel Road
94705
berkeley
united states

Tel: +55108433000

Fax: (+5)5108486208

Contact email

Check-in from 16h00

Check out up to 12h00

  • BART :  

  • By plane

    OAKLAND INTERNATIONAL AIRPORT At 2km / null miles

  • By plane

    SF INTERNATIONAL AIRPORT At 2km / null miles

GPS :37.859667, -122.241893

Our accommodations

The Claremont features 279 tastefully appointed guestrooms that offer historic charm and casual California elegance. No two rooms are alike. Each room presents a different experience and many offer one of a kind views of the San Francisco Bay.

Moderate Queen Room

  • Max. number of persons: 2
  • Area: From 18
  • Views: Historic side view, Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Queen Room

  • Max. number of persons: 2
  • Area: From 22
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont King Room

  • Max. number of persons: 3
  • Area: From 22
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Dbl Dbl Room

  • Max. number of persons: 4
  • Area: From 22
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Queen Queen Room

  • Max. number of persons: 4
  • Area: From 22
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Bay View King

  • Max. number of persons: 3
  • Area: From 22
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe King Room

  • Max. number of persons: 3
  • Area: From 27
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Bay View King

  • Max. number of persons: 4
  • Area: From 27
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Signature Bay View King

  • Max. number of persons: 3
  • Area: From 28
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Bay View Queen

  • Max. number of persons: 2
  • Area: From 22
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Bay View Dbl Dbl

  • Max. number of persons: 4
  • Area: From 22
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Bay View Queen Queen

  • Max. number of persons: 4
  • Area: From 22
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Dbl Dbl Room

  • Max. number of persons: 4
  • Area: From 27
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Queen Queen Room

  • Max. number of persons: 4
  • Area: From 27
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Bay View Dbl Dbl

  • Max. number of persons: 3
  • Area: From 27
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Bay View Queen Queen

  • Max. number of persons: 4
  • Area: From 27
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Signature Bay View Dbl Dbl

  • Max. number of persons: 4
  • Area: From 29
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Signature Bay View Queen Queen

  • Max. number of persons: 4
  • Area: From 29
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont King ADA Room

  • Max. number of persons: 3
  • Area: From 22
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont King View ADA Room WP

  • Max. number of persons: 3
  • Area: From 22
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Queen ADA TGB Room

  • Max. number of persons: 3
  • Area: From 27
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Deluxe Bay View Queen Queen ADA

  • Max. number of persons: 4
  • Area: From 27
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Signature Bay View King ADA

  • Max. number of persons: 3
  • Area: From 28
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Signature View King ADA RI

  • Max. number of persons: 3
  • Area: From 28
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Fairmont Queen Queen ADA

  • Max. number of persons: 4

Deluxe Bay View Queen ADA

  • Max. number of persons: 3
  • Area: From 27
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Ironing board and flat-iron

Junior Bay View Suite King

  • Max. number of persons: 4
  • Area: From 35
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Junior Suite Queen

  • Max. number of persons: 3
  • Area: From 35
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Junior Suite King

  • Max. number of persons: 4
  • Area: From 35
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Junior Suite Dbl Dbl

  • Max. number of persons: 4
  • Area: From 35
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Junior Suite Queen Queen

  • Max. number of persons: 4
  • Area: From 35
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Junior Bay View Suite 2 Queen

  • Max. number of persons: 4
  • Area: From 36
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

One Bedroom Suite Queen

  • Max. number of persons: 4
  • Area: From 46
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

One Bedroom Suite King

  • Max. number of persons: 4
  • Area: From 46
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

One Bedroom Bay View Suite

  • Max. number of persons: 4
  • Area: From 46
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Signature Bay View King Suite

  • Max. number of persons: 4
  • Area: From 79
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Presidential Bay View Suite

  • Max. number of persons: 4
  • Area: From 130
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Nespresso machine
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

One Bedroom Suite King ADA

  • Max. number of persons: 4
  • Area: From 46
  • Views: Historic side view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Tower Suite King

  • Max. number of persons: 2
  • Area: From 130
  • Views: Bay view, Historic side view, Hills view *

* Subject to availability

  • Bathrobe
  • Coffee/tea making facilities
  • Ironing board and flat-iron
  • Mini Bar

Cal Suite One Bedroom Bay View Suite

  • Max. number of persons: 4
  • Area: From 46
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Nespresso machine
  • Ironing board and flat-iron

Junior BayView Suite Queen

  • Max. number of persons: 3
  • Area: From 36
  • Views: Bay view *

* Subject to availability

  • Bathrobe
  • Ironing board and flat-iron

Our restaurants and bars

LIMEWOOD BAR & RESTAURANT

Type of cuisine: Regional

Experience a vibrant, casual gathering place with bay view patio seating, showcasing regionally-sourced cuisine. A kitchen inspired by Bay Area artisans is complimented by a spirited bar offering house-crafted cocktails and a well-balanced wine list.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

05:30 - 10:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOBBY LOUNGE & BAR

Photo non contractuelle / Strictly non binding

The newly restored Lobby Bar at the Claremont Club & Spa boasts pre-prohibition craft cocktails, an extensive wine list showcasing California's best winemakers and a selection of local artisanal beer. 

BAYVIEW CAFE

Photo non contractuelle / Strictly non binding

No need to leave the poolside fun to grab a quick bite to eat. Bayview Café offers salads, sandwiches, hamburgers and other snack favorites. Casual dining and socializing at its best.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 443

  • Maximum capacity: 512 people

  • Maximum banquet capacity: 312 people

Find out more

Our guest reviews for
Claremont Club & Spa - A Fairmont Hotel

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

4,127 reviews

Very relaxing and comfortable.

Customer review rating 4.4/5

Shane V. Business - 04/12/2019 Confirmed reviews ALL

Everything was wonderful. Every where we went, if we saw an employee, they all made eye contact, smiled and said hello. It was amazing. From the gift shop to room service, it was like that.

Dear Mr. R., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Your feedback is truly appreciated and we will ensure it is shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. We appreciate your time and hope to have the opportunity to welcome you back in the near future. Warm Regards, Peter Houston Director of Quality Assurance
Customer review rating 4.4/5

R. Business - 04/12/2019 Confirmed reviews ALL

Another pleasant and restful stay...

Dear Mr. A., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Your feedback is truly appreciated and we will ensure it is shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. We appreciate your time and hope to have the opportunity to welcome you back in the near future. Warm Regards, Peter Houston Director of Quality Assurance

Special, as always

Customer review rating 4.4/5

Jim L. Couples - 03/12/2019 Confirmed reviews ALL

Great, the only issue was finding the right room for us, which sometimes happens.

Room was great, lighting in bathroom good (except for makeup mirror- useless)

Customer review rating 4.4/5

Deb K. Business - 03/12/2019 Confirmed reviews ALL

Except for the 3:30 am noise in room above, stay was okay. Love the lighting in bathroom, but the makeup mirror that doesn't really move is useless to put on makeup.

Dear Ms. K., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Your feedback is truly appreciated and we will ensure it is shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. We appreciate your time and hope to have the opportunity to welcome you back in the near future. Warm Regards, Peter Houston Director of Quality Assurance

Excellent service

Customer review rating 4.4/5

B. Families - 03/12/2019 Confirmed reviews ALL

Although we were woken up at 11:30pm by the restaurant room service in error, everyone we had contact with at the hotel was professional and friendly. The restaurant left us a coupon for free breakfast or lunch, but we were leaving that morning so no time.

From Bad to Excellent - Thank you Frank!

Customer review rating 4.4/5

Timothy W. Business - 03/12/2019 Confirmed reviews ALL

Upon checking in upon late arrival, there was a lot of confusion about the type of room we booked and what was available on property. We were shown a few rooms not in our room category. We quickly had to leave for a meeting and would not be back to the hotel until after 11pm. Frank, Front Desk Manager, took charge and assured us upon our return that all would be settled. And he was right. Our bags were in our new room (613) and the room was perfect. Throughout the rest of our stay, we were treated so well by ALL and overall, I would rate our experience a 10. Thanks again to everyone and have a great holiday season...looks like you have a lot planned and it all looks festive and fun! Enjoy!

The perfect stay

Customer review rating 4.4/5

Jb Business - 03/12/2019 Confirmed reviews ALL

Lovely room. Great Service. Restaurant was pure delight for breakfast, lunch and dinner.

Great !

Customer review rating 4.4/5

Uwe H. Business - 02/12/2019 Confirmed reviews ALL

Great environment and great service !

Customer review rating 4.4/5

Cynthia Friends - 30/11/2019 Confirmed reviews ALL

My stay was great. Every staff person we worked with was friendly, accommodating and seemingly wanted our stay to be a pleasure. I work in the services industry and I know what good service looks like. Kudos to you! Thanks!

Dear Ms. N., Thank you for choosing to stay with us and taking the time to share your valuable insight. It is a pleasure to receive such kind feedback and we are delighted to share it with our team. We would be supremely grateful if you might also consider sharing this feedback on TripAdvisor. This resource is vital to our online reputation and your voice would be a tremendous addition to the Claremont story! https://www.tripadvisor.com/Hotel_Review-g32066-d80965-Reviews-Claremont_Club_Spa_A_Fairmont_Hotel-Berkeley_California.html We hope to have the honor of welcoming you back again in the near future. Please let me know if I may be of any further assistance. It will be my sincere pleasure to be at your service. Warm Regards, Peter Houston Director of Rooms

A wonderful, nurturing, hotel experience

Customer review rating 4.4/5

Fred F. Couples - 29/11/2019 Confirmed reviews ALL

The pleasure begins with a distant view of the beautiful, white buildings perched on the mountainside. It deepens with the warm, enthusiastic welcome by two doormen, a helpful and obliging check-in person, and first look at a beautiful hotel room. The bed was the most comfortable we have ever experienced in a hotel. The bathroom was the largest and equipped with the deepest and best jacuzzi tub. The new, multi-million dollar club building was spectacular. We have never seen such spacious, well-equipped locker rooms. Unbelievable. Limewood Bar and Restaurant, with its dramatic views, served the finest breakfast we have ever enjoyed. Also, room service delivered fresh, hot tasty food—everything we could ask for. After a busy day in the city, returning to the Claremont was like coming home. We recommend it unconditionally to all.

Dear Mr. F., Thank you for choosing to stay with us and taking the time to share such valuable insight. It is a pleasure to receive such kind feedback and we are delighted to share it with our team! We would be supremely grateful if you might also consider sharing this feedback on TripAdvisor. This resource is vital to our online reputation and your voice would be a tremendous addition to the Claremont story! https://www.tripadvisor.com/Hotel_Review-g32066-d80965-Reviews-Claremont_Club_Spa_A_Fairmont_Hotel-Berkeley_California.html We hope to have the honor of welcoming you back again in the near future. Please let me know if I may be of any further assistance. It is our sincere pleasure to be at your service! Warm Regards, Peter Houston Director of Rooms
Customer review rating 4.4/5

Anonymous Business - 28/11/2019 Confirmed reviews ALL

Nice stay in guestroom but restaurant experience was marred by extremely loud patrons sitting next to me. Really detracted from a nice dining experience. Banquet event was nice and food was good.

Nothing but trash

Customer review rating 4.4/5

Anonymous Business - 27/11/2019 Confirmed reviews ALL

My room (461) overlooked the Claremont trash collection area, which was noisy at all hours and not pretty to look at. That was a bummer.

Dear Mr. S., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Your feedback is truly appreciated and we will ensure it is shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. We appreciate your time and hope to have the opportunity to welcome you back in the near future. Warm Regards, Peter Houston Director of Quality Assurance

Beautiful and very well run facility.

Customer review rating 4.4/5

Larry L. Business - 24/11/2019 Confirmed reviews ALL

Our experience was excellent. Food was generally very good, especially since we were at a conference where the hotel was providing mostly vegetarian options. Everyone on staff was really nice and attentive. The health club is world class. Only challenge the first part of the conference was that the conference rooms including where we were dining was pretty cold. They did adjust later and got the temp right. Worst experience was having a gap in when the restaurant was open between breakfast and lunch and some of us were really hungry and frustrated that we couldn't get a late breakfast or any substantial food.

Customer review rating 4.4/5

Anonymous Business - 24/11/2019 Confirmed reviews ALL

Please become more environmentally oriented. In these times I do not want to feel "privileged." I want to feel part of the solution to our environmental crises. Luxury and privilege is a main cause of our crisis and will be going out of fashion - try to be a leader n this. .

Dear Miss E., Thank you for choosing to stay with us during your recent visit. Your candid feedback is very much appreciated and we are truly sorry your experience was so disappointing. We appreciate your note regarding our sustainability efforts. Accor has set the goal of become an industry leader in this area. It is a top priority and we are in the process of eliminating single use plastics in our operations by the end of 2020. This is certainly not an easy transition but is absolutely imperative as we seek to do our part to ensure a healthy future for our planet. We would greatly appreciate the opportunity to make this up to you in the future. If we do have the honor of welcoming you back it will be my sincere pleasure to be at your service. Warm Regards, Peter Houston Director of Rooms

Expensive

Customer review rating 4.4/5

Mike R. Friends - 24/11/2019 Confirmed reviews ALL

Small room. Poor quality food. ( breakfast ) No music in room.

Dear Mr. R., Thank you for choosing to stay with us during your recent visit. Your candid feedback is very much appreciated and we are truly sorry your experience was so disappointing. We will follow up internally in the areas we fell short and ensure the necessary lessons are learned. Our goal is to take this insight to heart and implement the necessary changes in order to improve the experience of our valued guests. In this particular case we failed to deliver on our service promise and there is simply no excuse. Would you care to arrange a time to speak further in the spirit of earning back your faith in our property? We would greatly appreciate the opportunity to make this up to you in the future. If we do have the honor of welcoming you back in the future it will be my sincere pleasure to be at your service. Warm Regards, Peter Houston Director of Quality Assurance

Another Beautiful Stay!

Customer review rating 4.4/5

Anonymous Couples - 24/11/2019 Confirmed reviews ALL

We live in Berkeley and both have been incredibly busy the last few months. So we came this time just to relax- we had a lovely room, the service was first rate, and we went to the fitness center both days especially enjoying the outdoor whirlpool.

Dear Mr. E., Thank you for choosing to stay with us once again. It was an honor to welcome you back and we are truly grateful for your loyalty. Our team takes great pride in ensuring an outstanding experience for our guests. Your valuable feedback will help us continue to focus our improvement efforts. Please know how much we appreciate your time and consideration. It is our pleasure to be at your service and we hope to have the opportunity to welcome you back in the near future. Warm Regards, Peter Houston Director of Quality Assurance

Lovely property which would be that much more admirable with stronger sustainability practices.

Customer review rating 4.4/5

Anonymous Business - 24/11/2019 Confirmed reviews ALL

Room was comfortable. Grounds and spa were nice, although not everything at spa was working. I was surprised at the toiletries in plastic bottles, that towels seemed to be replaced even when hung-up, and that there were plastic-wrapped tea with plastic mesh tea bags.

Dear Mrs. L., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Your feedback is truly appreciated and we will ensure it is shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. We appreciate your time and hope to have the opportunity to welcome you back in the near future. Warm Regards, Peter Houston Director of Quality Assurance

Great

Customer review rating 4.4/5

Anonymous Couples - 22/11/2019 Confirmed reviews ALL

Lovely

Restful

Customer review rating 4.4/5

Susan O. Families - 20/11/2019 Confirmed reviews ALL

Such a beautiful place. Employees, pleasant, efficient and knowledgeable.

Dear Ms. O. Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Your feedback is truly appreciated and we will ensure it is shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. We appreciate your time and hope to have the opportunity to welcome you back in the near future. Warm Regards, Peter Houston Director of Quality Assurance

Nice, but a musty smell

Customer review rating 4.4/5

Anonymous Business - 20/11/2019 Confirmed reviews ALL

Everything was very nice. I found the room spacious and the bathroom quite nice. It would be good to have bottled water available. I wasn't able to open/access the mini fridge. The coffee maker didn't seem to be plugged in and I couldn't figure out how to do that on the pull-out drawer, so I moved it to the bathroom and plugged it in there. The biggest issue was just a general musty, mildew-like scent. When I got home I noticed my clothes even smelled like the Claremont.

Dear Mr. S., Thank you for choosing to stay with us and taking the time to share your valuable insight. We take great pride in providing an outstanding experience for our guests. Your feedback is truly appreciated and we will ensure it is shared with our team members. This valuable insight has been taken to heart and will be utilized to focus our improvement efforts. We appreciate your time and hope to have the opportunity to welcome you back in the near future. Warm Regards, Peter Houston Director of Quality Assurance
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