Novotel Bur Dubai 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 1 257

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Opis

O hotelu

  • Walking Distance to Dubai Healthcare City Metro Station

  • Dubai Police Lost & Found Compliant Hotel

  • The only four star and mid-scale hotel in Dubai Healthcare City area

  • Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.

  • The only Novotel with an outdoor Jacuzzi

Nasze pokoje

Lokalizacja hotelu

Novotel Bur Dubai

Dubai Healthcare City, Umm Hurair 2
385290 DUBAJ
Zjednoczone Emiraty Arabskie

Pozycja GPS:25.233, 55.3208

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

HangOut Cafe

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 1 257

Ocena TripAdvisor  5.0/5  Liczba opinii: 1 054

Trochę brakuje do świetności

Ocena klientów 4.0/5

Anonimowo Znajomi - Opinie potwierdzone ALL

Dwa pokoje rezerwowane dla trzech osób, wcześniej korespondencja mailowa z hotelem ile będzie osób, przyjazd późno w nocy, w jednym pokoju jeden ręcznik kąpielowy, w drugim pokoju 2... Codziennie powtarzający się ten sam schemat, jak w drugim pokoju dali dwa ręczniki, czyli jednego brakuje, to w drugim pokoju jeden ręcznik, wielokrotne rozmowy z recepcją na nic się nie zdawały... Nie wiem gdzie leży problem czy na recepcji czy w służbie pięter. Ostatniego dnia po grubej awanturze dopiero wszystko miało być tak jak powinno. No trochę więcej się człowiek spodziewa po 4* hotelu. W restauracji też trochę ludzie bez pojęcia. Podziękowania dla pani menedżer z restauracji, jedyna osoba z którą można było załatwić temat od ręki. Ogólnie pobyt w miarę w porządku, ale obsługa sprawiała wrażenie jakby nie rozumiała co się do nich mówi.

Dear Adrian G., Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you encountered during your stay, particularly with the towel arrangements and communication challenges. Your feedback highlights areas where we fell short, and we truly regret that these issues impacted your overall experience. We are addressing this matter with both our Reception and Housekeeping teams to ensure better coordination and to prevent similar situations in the future. Providing our guests with seamless service is our top priority, and your feedback is a valuable reminder of where we need to improve. We are, however, pleased to hear that our Restaurant Manager was able to assist you promptly. We will pass along your kind words to her. Your comments about our service and overall experience have been taken seriously, and we appreciate your honest feedback. It helps us enhance the quality of our services to meet and exceed our guests’ expectations. We hope to have the opportunity to welcome you back in the future and provide you with the flawless experience you deserve. Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai

Good

Ocena na stronie TripAdvisor 5.0/5

Rana umair R Opinia zatwierdzona w TripAdvisor

Stay was excellent front desk staff Irfan and ihsan provided nice room with city view roof top pool was nice also food in the restaurant very tasty and good I would like to all staff especially front office department they have done Great job 💓💓💓

Dear Rana, Thank you for your fantastic review following your recent stay at Novotel Bur Dubai. Pleased to know you found the property to be gracious and well-appointed without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists especially Irfan and Ihsan will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

Hayat

Ocena na stronie TripAdvisor 5.0/5

Hayat S Opinia zatwierdzona w TripAdvisor

I have spent there days with my friends we had too much fun and enjoyed our stayed, Burgandy lounge is wonderful and staff were also frindly especially Chaitoo, Reception staff were also good Mr. Sherif, Mr.Ihsan and Mr Nassif made our stay perfect, We had one room upgrades which was on 11th floor with free coffee machine,,,😊

Dear Hayat, We are grateful for your kind review following your stay at Novotel Bur Dubai. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists especially Sherif, Ihsan and Nasiff will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

Sarmat

Ocena na stronie TripAdvisor 5.0/5

Samrat G Opinia zatwierdzona w TripAdvisor

The Novotel hotel bur dubai is best hotel among dubai hotels they always being flexible with me for early check in and late check out with out extra charges and the services which I had it was best quality, the reception staff Mr. Nassif, Mr. Ihsan and Ms. Pari was so friendly and helpful, housekeeping staff were also provide good service lastly the restaurant Manager Ms Yazen was very professional and corporative

Dear Sarmat, Thank you for your fantastic review following your recent stay at Novotel Bur Dubai. Pleased to know you found the property to be gracious and well-appointed without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists especially Nassif, Ihsan and Pari will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

Sara zakareya

Ocena na stronie TripAdvisor 5.0/5

Sara Z Opinia zatwierdzona w TripAdvisor

I usually come with work for a stay. Hotel rooms are really clean and comfortable, breakfast food quality is really nice and staff are really helpful and friendly. Ihsan and nassif at the front desk are really nice, would definately come back:) highly recommend :)

Dear Sara, Thank you for your fantastic review following your recent stay at Novotel Bur Dubai. Pleased to know you found the property to be gracious and well-appointed without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists especially Ihsan and Nasiff will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 720 Liczba opinii 9.1/10 Lokalizacja
  • 1 128 Liczba opinii 8/10 Pokój
  • 2 663 Liczba opinii 9.3/10 Obsługa
  • 21 Liczba opinii 7.3/10 Internet
  • 686 Liczba opinii 8.3/10 Czystość
  • 353 Liczba opinii 7.7/10 Śniadanie
  • 284 Liczba opinii 9.3/10 Klimat
  • 88 Liczba opinii 9.1/10 basen

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