Novotel Bur Dubai

Informacja

Novotel Bur Dubai 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 902

hotel certyfikowany ALLSAFE

Novotel Bur Dubai
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Opis

O hotelu

  • Walking Distance to Dubai Healthcare City Metro Station

  • Dubai Assured and ALL SAFE certified hotel

  • The only four star and mid-scale hotel in Dubai Healthcare City area

  • Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.

  • The only Novotel with an outdoor Jacuzzi

Nasze pokoje

Przestronny, uniwersalny i charakteryzujący się nowoczesnym wystrojem pokój Novotel to idealne miejsce do życia, doskonale spełniające wszelkie potrzeby naszych Gości. Ciesz się dodatkowymi przywilejami i spokojem, które towarzyszą naszemu pokojowi VIP. Niesamowite widoki z 11. piętra na Downtown Dubai lub Dubai Creek.

Lokalizacja hotelu

Novotel Bur Dubai

Dubai Healthcare City, Umm Hurair 2
385290 DUBAJ
Zjednoczone Emiraty Arabskie

Faks: +971 4 317 9508

  • RTA BUS:  13B AND C7 HEALTHCARE CITY

  • DUBAI METRO:  GREEN LINE HEALTHCARE CITY

  • Samolotem

    AL MAKTOUM W 40km / 24,85 mil

  • Samolotem

    DUBAI INTERNATIONAL W 5km / 3,11 mil

  • Pociągiem

    DUBAI METRO W 0,1km / 0,06 mil

Pozycja GPS:25.233, 55.3208

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Podsumowanie
Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Podjazd dla wózków
  • Centrum wellness
  • Klimatyzacja
  • Wi-Fi
  • Śniadanie
  • Bar
  • Sale konferencyjne

HangOut Cafe Zdjęcie nieumowne

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

Opinie gości dotyczące hotelu
Novotel Bur Dubai

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 902

Ocena TripAdvisor  4.5/5  Liczba opinii: 435

Certyfikat Doskonałości 2022

Great space

Ocena na stronie TripAdvisor 4.0/5

aseh2022 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Clean and relaxing. Feels like home. I always go to the same hotel when I am in Dubai. The team is great, the food too. I like the gym and spa services. The rooms have this invigorating energy, makes me feel so at ease I don’t mind staying indoors.

Dear Aseh2022, We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thanks & Regards, Bruno Debray General Manager Novotel Bur Dubai

Bad Service and Bad Communication at all

Ocena na stronie TripAdvisor 1.0/5

pjaireth Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The overall service was very bad - reception say that they will inform something but then there is no communication at all. Along with that cleaning was not done in the room for 2 day and they used to come at 8PM for cleaning which is unacceptable. Also, If any question is asked there is no reply or something that is not clear.

Dear Pjaireth Thank you for taking the time to tell us about your experience at the Novotel Bur Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno Debray, Area General Manager

Check in time was one hour

Ocena na stronie TripAdvisor 1.0/5

atulngajera Opinia zatwierdzona w TripAdvisor

Reached at hotel @ 17:30 hrs, room was not ready, room allocated at 18:30hrs Luggage from parking arrived after another 1 hours @ 19:30hrs. 1 hours check in time and 1 hour luggage arrival time from parking to room.

Dear Atul, Thank you for taking the time to tell us about your experience at Novotel bur Dubai. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Bruno Debray Area General Manager Novotel Bur Dubai

Fairly new hotel close to Wafi Mall at reasonable prices

Ocena na stronie TripAdvisor 5.0/5

MargaretinParis Opinia zatwierdzona w TripAdvisor

The hotel was very good value for money and as I'm a gold member of the Accor loyalty programme, I got an upgrade to a suite after a very nice welcome from Diksha. It's close to the Wafi Mall, the Raffles hotel and the Sofitel Dubai The Obelisk. There's a small exercise room. Since the rooftop swimming pool is quite small, about 15 metres long, you can always buy a day pass to use the pools at the other hotels. You have a very nice view of them from the rooftop. It's very convenient for getting a PCR test close by for AED 150 at the Emirates Speciality Hospital 24 hours a day without an appointment but with a rather long queue. The hotel opened in November 2019 so the rooms are in good condition and my small suite was fine with a dining and living area and a large bedroom with a desk and two armchairs. There was a minibar in each room which was nice as I had done some shopping at Marks & Spencer at Festival Mall and had dinner in the room. I had an enjoyable stay there and would come back again.

Dear MargaretinParis, Thank you for taking the time to share with us your feedback. It is always rewarding to receive positive comments and appreciations on the service of our colleagues especially from our loyal guests, rest assured that this will be shared with them. We are proud of the quality service we offer to our valued guests such as yourself. In this regard, we are happy to learn that you have enjoyed your stay with us and that our services lived up to your expectations. Your enthusiasm for our hotel will be a great source of motivation for the entire team. Thank you once again and we hope to welcome you back home in the near future. Sincerely, Ossama Al Kenzy Executive Assistant Manager

Comments

Ocena na stronie TripAdvisor 4.0/5

jniclause Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Good service and pleasant staff. Good price for this type of room and services. Location in middle of hospitals is during this time à Little bit anxiogen.For business purposes remain perfect. Due to Covid-19 restrictions didn t use so much hôtel some of hôtel facilities.

Dear jniclause, Thank you for taking the time to share with us your feedback. It is always rewarding to receive positive comments and appreciations on the service of our colleagues, rest assured that this will be shared with them especially. We are proud of the quality service we offer to our valued guests such as yourself. In this regard, we are happy to learn that you have enjoyed your stay with us and that our services lived up to your expectations. Your enthusiasm for our hotel will be a great source of motivation for the entire team. Thank you once again and we hope to welcome you back home in the near future. Sincerely, Ossama Al Kenzy Executive Assistant Manager Novotel Bur Dubai

excellent

Ocena na stronie TripAdvisor 5.0/5

elhamrzn Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

My stay in Novotel Bur Dubai was so pleasant. The staff were friendly and caring. House keeping service was excellent, especially with Niteshchttri. He was so responsible, kind, polite, and timely. The price was so economical during the time of pandemic. I highly recommend this place.

Dear Ms. Elham, Thank you for your kind words, we are delighted to read how our team delivered above and beyond your expectations. The appreciation you have for Chettri and the rest of the team will give us the motivation to continue and keep on enhancing our services. Our hotel, Novotel Bur Dubai – Healthcare City, is well known for its comfortable rooms and most especially for the Personalized Guest Experience that we deliver for everyone. Once again thank you very much and we look forward to make you "Feel Welcome"! Sincerely, Yasser Ahmed l General Manager

nice location

Ocena na stronie TripAdvisor 3.0/5

Trip58367489902 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

the location was suitable for me as i was attending a training in health city , room is good , sofa bed is not comfortable , , check in and out is fast , breakfast limited and need to have more variety , in general i like it

Dear Guest, Thank you for taking time and sharing with us your stay experience at Novotel Bur Dubai – Healthcare City. We are happy that you find our hotel and services up to your satisfaction and that we are your recommended hotel. Our breakfast menu is with different varieties and we are sorry that it was not up to your expectation. However we have shared this feedback with our team to improve the breakfast experience. We always strive to continuously improve the quality of our services and thank you for taking time to share your opinions. We all look forward to welcoming you back in Novotel Bur Dubai – Healthcare City. Sincerely, Bruno Fischer, General Manager

GOOD

Ocena na stronie TripAdvisor 5.0/5

nvk03031974 Rodziny - Opinia zatwierdzona w TripAdvisor

Good neat and clean hotel with small gym and roof terrace swimming pool. The reception staffs are very friendly. On other hand food is costly and taxi availablity near hotel is bit difficult due to its remote location.

Dear Guest, Thank you very much for taking time and sharing with us your stay experience. We are very happy that you find our hotel and services up to your satisfaction and liked the cleanliness of the hotel and the personalized guest experience delivered by our colleagues. We look forward to your next visit and we hope this time you enjoy not only the hotel but the places to visit as well. The hotel's location is the most ideal for tourists travelling to Dubai for having the most convenient access to the public transport. Our concierge team will be more than happy to assist you find your way around the Healthcare City. We look forward to see you again. Sincerely, Bruno Fischer General Manager

Great hotel.

Ocena na stronie TripAdvisor 5.0/5

K1836TEelenal Solo travel - Opinia zatwierdzona w TripAdvisor

Definitely recommend this hotel to everyone who wants quiet, clean, nice room with a wonderful view (my room was on the 9th floor). Very good location, close to the metro station and the mall. I would like to thank the staff. Everyone was very kind and helpful (especially James and Adnan). I hope i will have an opportunity to stay in this hotel again.

Dear Ms. Elena, Thank you very much for taking time and sharing with us your stay experience. We are very happy that you find our hotel and services up to your satisfaction and that we are your recommended hotel. Thank you for highlighting our colleagues who took special care of you during your stay. We look forward to your next visit. Sincerely, Bruno Fischer, General Manager

noisy

Ocena na stronie TripAdvisor 2.0/5

FLB1180 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

I was at the executive floor, where you can expect a better experience but the room was extremely noisy. Even with hear plug and with the air conditioned off there is always noise coming from the outside. And if you add the sound each time the elevator stopped at this floor…. Also the TV turned off every 10 minutes, the feedback of the receptionist: this the network not our fault…. So, not a good experience even the hotel & the room are very nice.

Dear Guest, Thank you for sharing your stay experience with us and we sincerely apologize for what you may have experienced. We value your time in sharing your comments with us. Our hotel, Novotel Bur Dubai – Healthcare City, is well known for its comfortable rooms and most especially for the Personalized Guest Experience that we deliver for everyone. We have shared your feedback with our team internally and will make sure that we allocate a quite room for your next stay. Also we have noted your comments regarding the TV and have taken actions to make sure this will not be an issue in the future for other guests. We do hope that your next stay with us will be much more experiential and memorable. We look forward to see you again. Sincerely, Bruno Fischer, General Manager

A great hotel

Ocena na stronie TripAdvisor 5.0/5

PaulA3971 Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

From concierge and doorman to room service and quality staff in the spa - all in all a great experience ! The Christmas decorations were breathtaking and brought an amazing atmosphere to reception area.

Dear Mr. Paul, Thank you for taking time to share your stay experience at Novotel Bur Dubai – Healthcare City! We hope you had an amazing stay and are very happy that you find our hotel and overall services up to your satisfaction. We look forward to welcoming you back soon in Novotel Bur Dubai - Healthcare City. Sincerely, Bruno Fischer, General Manager

Enjoyable stay @ Novotel Bur Dubai

Ocena na stronie TripAdvisor 5.0/5

anthonyrB6983WT Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Really enjoyed a great stay. Right from Moataz going the extra mile and facilitating the smooth check in process. Excellent selection @ breakfast and @ dining food was well prepared & very good with Gulzira's attention to detail and very courteous service from Sheila, Rakesh & Airish. Great to have Azhar Pasha Sous Chef's personal interaction and invite comments on the food & service. Adnan was ever present to assist. Great to have a fresh room daily with everything working well. Well located 5 minutes from Metro. Definitely on the list of stay again places.

Dear Mr. Anthony, Thank you for taking time to share your stay experience at Novotel Bur Dubai – Healthcare City! We are delighted as much as you are that you had an amazing stay with us. It gives us great pleasure to read your positive comments about our colleagues who made your stay an extra special. We will be sharing your comments with our team to keep up their excellent job. Once again thank you for choosing to stay with us and we are very happy that you find our hotel and services up to your satisfaction and that we are your recommended hotel. We look forward to welcoming you soon. Sincerely, Bruno Fischer, General Manager

MY STAY AT NOVOTEL HOTEL BUR DUBAI

Ocena na stronie TripAdvisor 4.0/5

paracals Rodziny - Opinia zatwierdzona w TripAdvisor

I had a three day stay at NOVOTEL hotel BUR DUBAI with my family. Room were very nice and clean. The breakfast served also hygenic and good.Location is very good and hotel employees are very cordial and supportive.

Dear Guest, Thank you very much for taking time and sharing with us your stay experience at Novotel Bur Dubai – Healthcare City. We are happy that you find our hotel and services up to your satisfaction and that we are your recommended hotel. We look forward to welcoming you back soon at Novotel Bur Dubai – Healthcare City. Sincerely, Bruno Fischer General Manager

Novotel is MIDSCALE HOTEL???

Ocena na stronie TripAdvisor 5.0/5

_soulful1893 Solo travel - Opinia zatwierdzona w TripAdvisor

I can not agree with that. The Novotel Bur Dubai must be at least premium or luxury. When I staying Novotel Bur Dubai I felt I was in premium hotel. Because the receptionist who I met in Novotel. She was Super Duper kind also professional. And the hotel manager(As I remember his name is Shirf) gave me a sweet room for me even I already checked in. And I left my stuff in the room where before upgraded. He helped me to find my stuff kindly. I can not thank you enough.

Dear Guest, Thank you very much for taking time and sharing with us your stay experience at Novotel Bur Dubai – Healthcare City. We appreciate that you recommend us to be premium or luxury hotel. It is our pleasure that you had a wonderful stay with us. Thank you for complimenting the personalized service offered by our colleagues. Your comments will be shared with them and this will definitely encourage them to do more. We look forward to welcoming you back soon at Novotel Bur Dubai – Healthcare City. Sincerely, Bruno Fischer General Manager

Najnowsze opinie: 20

Partner: TripAdvisor

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