Mercure Jakarta Cikini 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 4.096 görüş

ALLSAFE onaylı otel

Bilgi mesajı

Mercure Jakarta Cikini
Bir haritada görmek
+ 25 Hizmetler

Otel ekstraları

  • 10 modern meeting rooms and 1 Ballroom with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to city center and tourist attractions

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelin konumu

Mercure Jakarta Cikini

Jalan Cikini Raya No 66
Menteng - Jakarta Pusat
10330 jakarta
endonezya

Faks: (+62)21/3926800

Check in başlangıç saati: 14h00

Check out bitiş saati: 12h00

  • DAMRI:  STASIUN GAMBIR

  • Uçakla

    SOEKARNO HATTA 34km / 21,13 mil mesafede - Servis aracı ödeme

  • Trenle

    CIKINI STATION 0,6km / 0,37 mil mesafede

  • Trenle

    GAMBIR 4km / 2,49 mil mesafede

  • Trenle

    GAMBIR STATION 3,9km / 2,42 mil mesafede

GPS:-6.194204, 106.839144

Otel servisi

Check in başlangıç saati: - Check out bitiş saati:

Özetle
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları

DEKAFE RESTAURANT

Our 4-star hotel in central Jakarta offers a wide variety of international and local culinary options.

Konaklama olanaklarımız

The 4-star Mercure Jakarta Cikini features 197 rooms with provided bathroom shower. The rooms are designed with modern and minimalist architecture highlighting local culture. WIFI access is also available for business or leisure use.

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 11

  • Maksimum büyüklük: 309

  • Maksimum kapasite: 300 kişi

  • Maksimum ziyafet kapasitesi: 200 kişi

Daha fazlasını öğrenin

Mercure Jakarta Cikini
oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.5/5

4.096 görüş

TripAdvisor Derecesi 4.5/5

668 görüş

Exceptional Hotel in the heart of Jakarta

Tripadvisor puanı 5.0/5

Passport02453986152 Business - 07/12/2019 TripAdvisor onaylı yorum

Nice clean and spacy rooms, good and modern restaurant, cool roof top bar and pool, extremly friendly and helpful hotel staff, perfect location to explore Jakarta. This exceptional middlesized hotel can only be recommended.

Dear Passport02453986152, Thank you for taking some of your precious time to share your great experience while you were staying with Mercure Jakarta Cikini recently by giving us a perfect score. It is a pleasure to receive any kind of feedback from our valued guest. I will share your kind messages into our team members, so we may maintain and improve our service quality in the future. We look forward for your stay with us in very near future. We wish to welcoming you back and hope the next experience will be as pleasant as the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

a nice hotel with affordable price

Tripadvisor puanı 5.0/5

Anonim Business - 06/11/2019 TripAdvisor onaylı yorum

i always come back each time to jakarta to this hotel because they have an excellent service and quality. the afternoon tea, is my favorite ever. the room is clean and comfortable. the swimming pool is also nice. the location is close to the centre and well situated.

Dear null, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

family trip at mercure cikini

Tripadvisor puanı 4.0/5

yantosgh19 Family - 05/09/2019 TripAdvisor onaylı yorum

location of hotel is good and strategic and enviroment good also, swimming pool at roof top make a good view from top of hotel but the pool some trouble because the water not so clean...i don't know why ? mey be next time better the food is ok

Dear Yantosgh19, Thank you for taking the time to tell us about your experience at the Mercure Jakarta Cikini. I am sorry if there was a thing that makes your stay unpleasant relate to the water condition at swimming pool. please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and it is our hope that you will give us another opportunity to better serve you in the near future. Sincerely, Lisa P. Sanjoyo General Manager

Best Accor in Asia I ever stayed in

Tripadvisor puanı 5.0/5

Passport02453986152 Business - 28/06/2019 TripAdvisor onaylı yorum

For my recent business trip to Jakarta I chosed that Mercure because of its central location. A very good decision. I very seldom met such a warm welcome, friendly and helpful staff. The rooms are spacy and clean, the roof top bar incl the pool let every day finish nicely. This hotel with its staff I can only highly recommend, its difficult to top. Thanks a lot for an enjoyable stay which completed my trip. This Mercure will defenately see me again. Peter Reymer

Dear Passport02453986152, We very much appreciate your comments regarding your stay at the Mercure Jakarta Cikini. It is always a pleasure to receive positive feedback, especially from one of our Accor Elite Members. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We missed you already! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lisa P. Sanjoyo General Manager

Accor is my number 1 choice always

Tripadvisor puanı 5.0/5

Explorer43267733788 Family - 11/06/2019 TripAdvisor onaylı yorum

My big family in laws in Jakarta had a great time staying at Mercure Cikini right from the doorman to the housekeeping staffs are all friendly and awesome, I actually had a surprised fo my wed anniversary and my daughters birthday. The deco and complimentary cake was superb. I like to highlight this few names like Diki Darwinsyah, Tesya Missy, Erick and also Oca from restaurant and I cant remember the hk male supervisor. Had a great time and hopefully they like the small souvenir from Sg too

Dear Explorer43267733788, Thank you for taking some of your precious time to share your great experience while you were staying with Mercure Jakarta Cikini recently, by giving us a perfect score and positive feedback. It is a pleasure to receive anykind of feedback from our valued guest. I will share your kind messages into our team members, especially to Diki, Missy, Erick and Oca who made your stay became memorable and be the good role model for the other team members. We missed you already! We look forward for your stay with us in very near future. We wish to welcoming you back and hope the next experience will be as pleasant as the previous one. Mercurely yours, Lisa P Sanjoyo General Manager

Excellent Location terrible hygiene

Tripadvisor puanı 3.0/5

Companion66368214242 Business - 13/05/2019 TripAdvisor onaylı yorum

Location is excellent. I saw the housekeeping clean the toilet bowl and wipe everything else with the same towel. This happened in middle of my stay and after this I did not want to touch anything in the room, especially cups. They also got rid of the gym and moved the gym facilities to another room to use the gym as a conference room with no signs or prior warning.

Dear Companion66368214242, Thank you for your time to share your experience post your stay or visit from Mercure Jakarta Cikini recently. We are pleased to always have a feedback from our valued guests in order to evaluate our weakness which need to be improved and strengthness to be maintained. However, we do apologize for any inconvenience matters caused during your stay or visit. We ensure you that it was not one of our standards. To have better deep crawl regarding the issue, kindly to give us your stay details into fom@mercure-jakarta-cikini.com. Since we have difficulty to find out your real name on our system. We will share your messages into Department concerns. In addition, any relocated or unavailable facilities is always well communicated with the guests. It is done by assign the standing signage on designated floors and also by guest notification letter which is set inside the guest room. We look forward for your kind response to know your concern and following up the issue accordingly. Thank you and have a great day ahead. Mercurely yours, Nandang Permana Front Office Manager

Great service from hotel in a great location

Tripadvisor puanı 5.0/5

ferdyfu Couples - 01/11/2018 TripAdvisor onaylı yorum

even the room a little bit small, but give a comfort and relax ambience. Thank you for the hospitality given start from GRO (rendi), front office, restaurant (at roof top and ground floor) staff and all others. I really appreciate for your extra miles service especially for special menu at breakfast due to healthy problem. I will come back to stay again

Dear Ferdyfu, Thank you for taking your valuable time in giving us valuable reviews and feedback after your stay at Mercure Jakarta Cikini recently.. We are very happy to know that one of our valuable guests had a very pleasant experience while being with us. We will share your valuable comments and input to our teams, especially to Rendi and other team members. So that they will be more motivated, for the other team members and also able to improve themselves for a number of things that we really need to improve to be even better. Once again we thank you for the review. We are looking forward to your next visit in the near future. Hopefully your next visit will be as pleasant as the previous one. Best regards, Lisa P Sanjoyo General Manager

Great Place To stay!

Tripadvisor puanı 5.0/5

geraldp690 Friends getaway - 03/05/2018 TripAdvisor onaylı yorum

The morning breakfast serve a variety of selection. Those of you who like pastry will definitely like to try the chocolate puff. Its freshly made and bake in the presence of people. The reception staff is very courteous.

Dear 850geraldp, Thanks for the positive reviews and also the perfect assessment of Mercure Jakarta Cikini on Tripadvisor. We are very happy to know that one of our guests had a pleasant experience during their stay at Mercure Jakarta Cikini. It is always a great pleasure to have the commitment and make the guests feel welcome and satisfy with our services. So, our guests may feels like home. I will share your compliments into my team, especially for our Receptionist staff who will be the role model for other team. We missed you already! We look forward to your next visit in the near future. Hopefully it will be as fun as your previous visit. Best regards, Lisa P. Sanjoyo General Manager

not too bad but it could be better

Tripadvisor puanı 3.0/5

Ayom_Rahwana Business - 15/07/2017 TripAdvisor onaylı yorum

The room is quite ok, well designed. JBL speaker ready inside for entertainment from your device. Pool on rooftop is ok. You must stamp your parking ticket everytime you come and out. Breakfast is just as others hotel.

Dear Ayom_Rahwana, Thank you for sharing your experience by giving us your feedback on Tripadvisor. It seemed that you didn't meet your expectation according to your score. We do apologize for any inconveniences caused during your stay. Especially the free parking system which still manually stamped and the average breakfast. However, we thank also for your kind positive review for our room and rooftop pool. I am sure this kind of messages will encourage our team to always improve our service quality in the future. Once again, thank you. We wish that your next stay will be much pleasant than the previous one. Mercurely yours, Lisa P. Sanjoyo General Manager

To be recommended

Tripadvisor puanı 4.0/5

K2417IMstefanoc Business - 09/04/2017 TripAdvisor onaylı yorum

The hotel has a good location, the staff is extremely friendly and obliging, the rooms are very clean and the service is excellent. I am very satisfied with everything apart from breakfast. The fruit selection with only two or three different fruits was disappointing in a country famous for its fruit variety and its quality was rather poor. Nonetheless I would stay here again.

Dear K2417IMstefanoc, Thank you for taking time for sharing your experience while you were stay with Mercure Jakarta Cikini on Tripadvisor. It is always a great pleasure to receive a positive feedback from one of our valued guests. Especially for the location, staff friendliness, room cleanliness and excellent service. However, we have noticed for your feedback regarding the fruit selection. Some of Indonesian / tropical fruits are depend on the season, and it is possible to provide it during the season. Once again, thank you for the review. Kindly to let us know how to get the perfect score for your next stay with us, due to we missed you already and we look forward to welcoming you very soon. Mercurely yours, Lisa P. Sanjoyo General Manager

3D2N in Jakarta in the Mercure Cikini

Tripadvisor puanı 4.0/5

livio971 Business - 07/12/2016 TripAdvisor onaylı yorum

The hotel is located in the Central Jakarta 10 minutes away by foot from the Cikini metro station; the metro is recommended to reach faster the Old City. The staff of the hotel is very nice and polite. The hall and the rooms are very luminous and pretty quite to be in a such location of a metropolis. The restaurant has a buffet breakfast and lunch with a large variety of food, including local recipes. I appreciated the Indonesian fish dishes, although quite spicy. The TV broadcast system include channels from UK, Italy and USA. Taxi are quickly available on call and pretty cheap. The time to reach by taxi the International airport is from 60 to 90 minutes according to the traffic jam peak hours.

Dear livio971, Thank you for have chosen us while you were in Jakarta. We are delight to have a feedback from you as our valued guest in order to improve our quality service. Especially for our location, very nice and polite staffs, variety foods during the breakfast and lunch, and our TV channels. I will share your kind messages into our team members, so they can be more motivated to always strive give the best service to all of guests. Once again thank you for your feedback. We wish to have you back at Mercure Jakarta Cikini in the future. Sincerely yours, Lisa P. Sanjoyo General Manager

New hotel, poor services.

Tripadvisor puanı 2.0/5

RizalJogja Business - 07/11/2016 TripAdvisor onaylı yorum

This is new hotel on a trial run. Any shortcoming would be accepted, but not on basic hotel services. Restaurant is so crowded during breakfast. The worst part is housekeeping department. Disappointed.

Dear Bapak Rizal, Thank you for your time to share your moments while you were staying at Mercure Jakarta Cikini. It is always a pleasure to have a feedback from our valued guests. We are sincere apologize for the bad experience and some points which didn't meet your expectation. Yes indeed for the crowded situation during the breakfast time, it might be during the time we have some of Group in house which were having the breakfast. However, we should inform you for the breakfast time option is suggested upon your arrival or during the Group in house. On the other hand, related with the Housekeeping Department is beeing in investigating process and I will take the necessary action to improve our quality service. Once again, we are apology for the inconvenience and if you give us the opportunity in the next stay, I will assure you won't have the same bad experience. We look forward to welcoming you back soon at Mercure Jakarta Cikini. Mercurely yours, Lisa P. Sanjoyo General Manager

rilexing

Tripadvisor puanı 4.0/5

bat0sai Family - 14/07/2016 TripAdvisor onaylı yorum

the service is great the facilities (swimming pool, fitness area, children play room, internet connection) are good the breakfast also good the room is spacious and located in strategic central of Jakarta right hotel to choose especially for accor advantage gold, you will get excellent experience. the service, check in & check out, welcome drink, fruit n cookies, etc. i personally would like to thank the GM, p'Maksum, and the team to provide pleasant stay for me and my family.

Dear Sir Thank you very much for your review. Nice to see that you have great experience during your recent stay. I believe your feedback will motivate our team member to deliver more a good service to you and to other guest. Once again thank you and all team here is waiting for you to come back to Mercure jakarta Cikini. Best regards Lisa P Sanjoyo General Manager

Very new hotel

Tripadvisor puanı 3.0/5

JulianCarlo Friends getaway - 01/06/2016 TripAdvisor onaylı yorum

the hotel is very new. The last few floors are still under renovation and some of the amenities like the pool bar are not yet available. Although the rooms are very nice. Well kept and well lit. The rooms didnt have bath robes which was fine but seemed to be an issue to the other guest of the hotel. The restaurant at the lobby was okay, breakfast was standard and the staff still need to get used to the service. Not necessary bad when the hotel is half full but could be an issue once operations go into full scale. Overall not a bad hotel, but still need to iron out minor details

Dear Mr.Julian Thank you for taking time to write the review for us. your feedback about us will be motivated our team to give the best service for you and the other guest. We are already noted about your input and will be review again with management team. Please accept my apologize and we look forward to see you on your next visit on Mercure Jakarta Cikini. Best regards Lisa P Sanjoyo General Manager

nice hotel in a good location

Tripadvisor puanı 4.0/5

yuinjpn Friends getaway - 19/05/2016 TripAdvisor onaylı yorum

The hotel is located in downtown, but it's quite and comfortable. The room is spacious and the shower room was good. I enjoyed the TV in the room although I was a little sad that the free Wifi did not work during my staying there. The hotel is new, so everything is so clean and nice. I love the sofa in the lobby. The staffs were very nice and kind and the service was good.

Dear Youin-Jpn Thank you so much for your review. we are very delighted that you were impressed with hospitality delivered with our team member. In regards for the internet connection during your stayed, please except my sincere apologize. it was because the technical issue need to be fixed during that time. Now the internet connection back to normal. Once again thank you and all the team here is waiting for you to come back to Mercure Jakarta Cikini. Best Regards Lisa P.Sanjoyo General Manager

Great Place to stay @ Cikini Jakarta

Tripadvisor puanı 5.0/5

Juvita007 Friends getaway - 13/05/2016 TripAdvisor onaylı yorum

ICheck-In: Reached at about 10am, Check in was prompt and had great welcome by the duty manager Ms. Suri to lead me to my room. Room was not upgraded as only have 1 type of superior room at that Time. Welcome amenity of some local sweets were presented in the room with a personalised welcome by the GM. Thank you !:) This is a new hotel so all is good, the room was clean and spotless. The bathroom has a shower, but no bathtub. There is a very small desk, close by TV Room was prepared with extra bed as per my requested. Staff are very attentive  Overall, it's a nice stay. i'm looking at possibly coming back for another stay, and spend some time at the pool as well.

Dear Ibu Juvita Thank you so much for your review. We are very delighted that you were impressed with hospitality delivered with our team member and nice to see that your stay met your expectation. Hope to welcome you back soon. Regards Lisa P.Sanjoyo General Manager

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