Hotel Mercure Oostende 4 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 1.358 comentários

Hotel Mercure Oostende - Image 1
Hotel Mercure Oostende - Image 2
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Hotel ALLSAFE. Aprovado

Extras do hotel

  • Oostend Beach at 250 meters

  • In the city centre

  • Free WIFI

  • Public paid car park

  • Oostend Airport at 10 mins by car

Nossas acomodações

Take advantage of our Flight + Hotel offers


Localização do hotel

Hotel Mercure Oostende

Leopold II laan 20
8400 Ostend

GPS:51.230344, 2.91345

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Restaurante
  • Hotel com acesso para cadeira de rodas
  • Bem-estar
  • Ar condicionado
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião


Our restaurant offers a great selection of food in a relaxed, informal setting. For groups we can serve a buffet dinner or buffet lunch on request.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  1.358 comentários

Classificação no TripAdvisor  4.0/5  817 comentários

Certificado de excelência 2023

Those scrambled eggs !

Classificação TripAdvisor 3.0/5

MDBGhent Avaliação certificada TripAdvisor

Been to this hotel several times over the past years. They provide consistent service. Good location. Good, friendly and efficient reception. Sometimes there's a queue for check-in (even after online check-in) and check-out (even when opted for fast check-out), as there is no separate desk for members. Nice, clean rooms. Slow elevator :-) And, also consistently (so not a one-time-off), totally overcooked scrambled eggs at breakfast. So, quite a few plusses and also a few points of attention. But I am sure I'll be back.

Poor Experience

Classificação TripAdvisor 1.0/5

Klaus5458 Avaliação certificada TripAdvisor

Stayed from 10. - 13.05.2023 in this hotel. Had booked thru EMIRATES Rocketmiles. Smooth and easy booking procedure. Upon arrival all paperwork was well-prepared, so check in was very fast. Location close to the beach and the casino is very good, also the beautiful Leopold-Park is only a 1-minute walk away. Room is a bit small, but for 1 person it will do, and you can stay in the lounge. I only and really missed a closet, to put in my clothes. Well for 3 days it will do without, but for any longer vacation or so it's not so convenient. The a.m. lounge is near to the entry and very nice. You can stay there very comfortable and have a drink or a snack. B'fast is very rich, even with 25,- EUR a bit expansive, but I got everything I like. Check out was also very fast and easy, paid b'fast and beverages with my credit card and left. Few days later I checked my Credit Card statement, and had to see the bad surprise, that this hotel charged me twice, for b'fast / beverages which I approved during check out and which is o.k. and another more than 300,- EUR which I never approved. Well, mistakes can happen, looked on the Accor homepage, found e-mail address and name of the hotel director and mailed to them – attn. Mr...., Director / or to whom it may concern. Rocketmiles booking confirmation was attached, mentioning that the room is paid. Thought there will be any reaction – but nothing happened up to now, 10 days after my mail! This behavior is completely unacceptable. First they treat my Credit Card like a kind of self-service shop and charge it w/o my approval, second they do not reply a customer's mail in due time. Incredible! In the meantime I involved Accor and my Credit Card provider. What I must do next? Go to a lawyer? To make it clear, this is not against Accor. I'm since a long time either a Gold or Platinum Member with them, showing that I'm happy with them, but I can only recommend to beware of this MERCURE Oostende, there are so many others in town. Take a look at TripAdvisor!

Very lovely hotel and room

Classificação TripAdvisor 4.0/5

VodkaQueenNL Couples - Avaliação certificada TripAdvisor

We stayed here for one night for a concert at the Hippodrome. It's a 10 minute walk from the train station to the hotel. We arrived early, so it was not possible to check in, but we were able to leave our luggage and walk around the town a bit. We came back later and were checked in and advised how to reach the room by a lift at the back - quite a compact space, so not ideal if you want to keep distance. Nevertheless, we got to our room and it was very nice - carpet a little shabby at the door and the bathroom was small considering the room itself was quite big, but the toiletries were very luxury. There was also complimentary water and glasses - a big plus for me. Paper cups are ok, but do get soggy after a while, so glasses are perfect. As a Silver member, I also took advantage of the welcome drink, but as it was busy in the evening, we were able to take our drinks up to our room. We didn't take advantage of breakfast - at 22 euros per person, this is by far the most expensive I have seen it at in the Accor chain. There are plenty of nearby cafes to eat at. We got a really nice breakfast at Cheers just across the road. It was nice to have some luxury, even if it was just for one night.

Dear Guest, Thank you for taking the time to share your experience with us. Your comfort and satisfaction is our top priority, so we're delighted to know that you had such a pleasant stay with us. We look forward to welcoming you again. Best wishes, Bert Degryse, General Manager

Great location!

Classificação TripAdvisor 5.0/5

JMT459 Solo travel - Avaliação certificada TripAdvisor

Everything at the Mercure was great for my short stay. I could walk the coast within minutes and get to good restaurants easily. The staff were very helpful and each one went out of their way with any question I had. I would definitely return to this hotel when in Oostende again!

Superb location and fit to purpose!

Classificação TripAdvisor 4.0/5

carinekeppens Solo travel - Avaliação certificada TripAdvisor

This is a nice modern hotel, well located near the beach and the city. Rooms are tidy and clean, bedding very good and the parking service is practical and fluid. This will definitely be my place to stay when i am in Ostend.

Dear Guest, Thank you for this kind feedback concerning your visit. We are pleased you enjoyed staying at our hotel and that our convenient location got your thumbs up! We can't wait to see you on your next visit! Kind regards, Bert Degryse, General Manager

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 518 comentários 8.9/10 Localização
  • 1.008 comentários 6.1/10 Quarto
  • 771 comentários 8.7/10 Serviço
  • 10 comentários 7.1/10 Wifi
  • 747 comentários 8.7/10 Café da manhã
  • 594 comentários 3.6/10 Conforto
  • 355 comentários 6.8/10 Limpeza
  • 188 comentários 3.1/10 Comodidades

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