Sofitel Kuala Lumpur Damansara 5 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 2 158

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No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur, 50490 KUALA LUMPUR, Malezja

Opis

O hotelu

  • Luksusowe spa w Damansarze

  • Francuskie akcenty

  • Nowy adres w Damansara Heights

  • Niezwykłe połączenie malezyjskiej gościnności i francuskiej Art de Vivre.

  • Dogodnie zlokalizowany w odległości spaceru od stacji MRT, 15 minut od Bukit Bintang.

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Lokalizacja hotelu

Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur
50490 KUALA LUMPUR
Malezja

Pozycja GPS:3.14675, 101.661444

Telefon
Faks +60 3-2720 6618

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.4/5  Liczba opinii: 2 158

Ocena TripAdvisor  4.5/5  Liczba opinii: 1 782

Certyfikat Doskonałości 2025

Luxury oasis in Kuala Lumpur

Ocena na stronie TripAdvisor 5.0/5

tgelun Opinia zatwierdzona w TripAdvisor

The Sofitel Kuala Lumpur Damansara is a luxury oasis just a few kilometres from the city center. As accor platinum members we got a very nice corner room on the 16th floor. The room was absolutely quiet, very spacious, well equipped and extremely clean. Many thanks to the excellent room service. The pool area is also very beautiful. The water in the big pool is at a quite pleasant temperature. The sauna area is great. The staff is friendly and helpful. The pleasantly quiet Club Millesime also leaves nothing to be desired. The food is varied and of high quality. Thank you very much to the very attentive, friendly and helpful staff Vino, Anishma, Lachana, Ekbar, Midhun and Hans. Overall, we really enjoyed our stay, which is not least due to the very friendly and attentive staff beginning with the doormen. Also many thanks to the concierge. A special thank to housekeeping manager Norshahida Noor who implemented our suggestions directly.

Great

Ocena na stronie TripAdvisor 5.0/5

Safari48582787838 Opinia zatwierdzona w TripAdvisor

great food and eveyrt is so amazing nice people great everything great value clean love it so much best place ever slay !!

Comfortable Stay, Good Facilities but Lacking Service Recognition

Ocena na stronie TripAdvisor 4.0/5

Excursion30605446207 Opinia zatwierdzona w TripAdvisor

Comfortable Stay, Good Facilities but Lacking Service Recognition I stayed at Sofitel Kuala Lumpur Damansara for two nights. Overall, the stay was fine. The room was spacious and comfortable, which I appreciated. The hotel facilities are the main reason I chose to stay here, and they did meet my expectations. However, the service felt lacking, and there was no recognition throughout my stay, which was a bit disappointing. While everything functioned well, the experience could have been improved with more attentive and personalized service. That said, the hotel is suitable if you are looking for a large room and good facilities, but there is definitely room for improvement in service and guest engagement.

Your Accor Loyalty Status Is NOT Valued Here.

Ocena na stronie TripAdvisor 1.0/5

patricetan95 Opinia zatwierdzona w TripAdvisor

I’m gonna be honest and start this off by saying the rooms, f&b, and facilities are great. But a good staycation experience does not consist of only those, hospitality plays a huge role in it. And that’s what exactly missing in Sofitel Kuala Lumpur Damansara. Several days before my arrival, I had already sent an email to the hotel informing them that my parents are celebrating their anniversary and coincidentally my birthday is also coming in several days. Upon my arrival, I was not directed to the lounge for “exclusive check-in” as how it should’ve been for Platinum & Diamond members. No status recognition was shown at all. Our rooms were not initially upgraded, and when I asked about it, the staff said they arranged for connecting rooms (which I didn’t ask for—I specifically emailed asking for an upgrade for our special occasions.) After I mentioned it they upgraded one of the two rooms I booked, though it was not on a high floor. So my parents stayed in the basic room at 20th floor while I was upgraded to a room in 5th floor at the last minute. The staff also didn’t bother to explain my benefits as a Platinum member, or even inform the hotel’s basic facilities. Basically just handed me a letter for me to read by myself. At the evening the “welcome amenity” was delivered to my room, which consisted of 2 pieces of chocolates and 2 pieces of biscuits, nothing was given for my parents’ room except for the simple anniversary decor. It was very underwhelming to say the least. No birthday decor for mine either. During breakfast at the lounge I was not shown the ala carte menu until I had to ask myself (the staff only offered various egg options lol). The portion was small and yet they limited it to one per guest, which is very stingy. I have stayed at Sofitel in other countries and this has never ever been the case for the ala carte menu. It was such an awkward moment when my father and I ordered another and the staff said “It’s actually one per guest per day. Maybe you can try it tomorrow”. Like, wow… Way to ruin our morning. If that’s your newly implemented rule then at least have it written on your welcome letter OR the ala carte menu itself. Nowhere was it written so. It’s like embarrassing your own guests. My father and I didn’t find the atmosphere in the lounge comfortable nor welcoming. Next time I’d opt for Pullman KLCC instead. Even though their rooms & facilities may not be as good, their hospitality was way, way better and left a good impression right from the moment I checked in. I felt much more recognized & appreciated as a Platinum member there. Overall this was a surprising experience as I have never had a bad experience at other Sofitel before. I really wouldn’t recommend staying here, save your Accor loyalty member elsewhere.

Wonderful hotel away from peak hours

Ocena na stronie TripAdvisor 5.0/5

dordor-Sin Opinia zatwierdzona w TripAdvisor

A great stay as usual and this my favorite hotel in KL especially when I need to mix work and leisure. Rooms are spacious and hotel staff are all very helpful incl door man. Some staff also has a good memory able to recognise me too. Special mention about Club Lounge Mgr Ekbar and team. Club lounge is always a good place work from as well as serving good evening cocktail. The team is also very attentive and ensure everyone is well taken care during meal time. Good job!

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 694 Liczba opinii 8.4/10 Lokalizacja
  • 1 427 Liczba opinii 8.1/10 Pokój
  • 1 896 Liczba opinii 8.8/10 Obsługa
  • 16 Liczba opinii 4.6/10 Internet
  • 673 Liczba opinii 8.2/10 Komfort
  • 658 Liczba opinii 7.5/10 Jedzenie
  • 604 Liczba opinii 7.1/10 Czystość
  • 574 Liczba opinii 9.2/10 Klimat

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