Novotel Brisbane South Bank 4,5 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 4.998 görüş

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Novotel Brisbane South Bank - Image 1
Novotel Brisbane South Bank - Image 2
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Novotel Brisbane South Bank - Image 4
38 Cordelia St, 4101 SOUTH BRISBANE, Australia

Açıklama

Otel ekstraları

  • Featuring a 20m heated swimming pool, gym and yoga terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

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Otelin konumu

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Telefon
Faks +61 7 3295 4145

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • %100 Sigara İçilmeyen Otel
  • Oda servisi

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama  4.6/5  4.998 görüş

TripAdvisor Derecesi  4.5/5  754 görüş

2023 mükemmeliyet sertifikası

Poor service, mediocre room and challenging Gym

Tripadvisor puanı 1.0/5

EricJ123 TripAdvisor onaylı yorum

Terrible service, at check in the hotel insisted a billing me fully in advance. I was told that as I had booked via a booking engine my silver status had no value. The corridor walls to room were bashed. There were also no hangers in room no glasses. It took 35 minutes to get out coffee at breakfast - we cancelled the next 3 days of breakfast (the hotel did issue a refund) The gym's condition was more than disappointing, 3 out of the 4 bikes had parts missing or were broken. The steps of the elliptical trainer were filthy my shoes stuck to the steps. Told reception they did nothing. Day 2 the dirty towels were left on the floor and the dirty glasses still in room. It took 30 min to get towels, we were told they were very busy. Day 3 the dirty glasses from the past few days were still in the room. Not worth the cost.

Dear Eric, thank you so much for taking the time to review us. First of all, we would like to apologise for any inconvenience you experienced during your stay with us. We tried to contact you to discuss the issues raised, however, we were unsuccessful. So we kindly ask you to reach us at ha0x0@accor.com or 07 3295 4100 at your earliest convenience. We are looking forward to hearing from you. Kind regards. Leticia, Digital Marketing Manager.

Amazing stay, wonderful staff. Would stay again but not on the lower corner room which was very loud

Tripadvisor puanı 4.0/5

shiraleeana TripAdvisor onaylı yorum

The three of us stayed at Novotel for 3 nights for a mix of work and fun. We chose the location because it was close to the work thing – but it turns out it was a great location which was right behind the convention centre, 10 minutes walk to the arts precinct and 5 minutes out to the river. We were also close to some good cafes, pizza, and other restaurants. It was all we ever needed. The only time we ventured out of South Bank and to the CBD was for some more ethnic cuisines. The hotel seems really new and everything is super clean. We stayed in the Junior Suite that has a separate bedroom. Everything was well maintained, pretty high quality, including the rollaway bed. There's a Nespresso and good selection of tea. I didn't care for the overly perfumed body wash / etc – really should have BYOed. There's also a lovely outdoor pool with deck chairs and towels (which we used) and a gym too. There's a huge restaurant, but we didn't go there – although we did do breakfast a la carte to the room. The front desk is always being taken care of by two people, it seems – always a friendly face to help! Reception was always considerate and quick the couple of times I called, and the couple of times I had extra requests – thank you, team! They also helped post out something we left in the room – amazing. The bad stuff? Just one major and one minor thing. The minor thing was that breakfast is only buffet. You can do room service breakfast a la carte, but you need to put in your order the night before – a little too much forward thinking when on holiday haha! The major thing was that we were in the corner room on level 2 of the north west corner (I think) and it was very loud. The aircon duct / switch room outside hums constantly. We were lucky to be very tired the entire time, but the noise might catch some people out. Management –– I might consider double glazing those lower rooms in that corner.

Hi there, thank you so much for reviewing us! We're glad to know that you enjoyed the overall experience when staying with us. We also would like to apologise for any inconvenience you experienced during your stay. In order to improve our services, I've forwarded your comments to our Maintenance Manager to review and address your comments regarding the aircon. If you like to add any further comments, please reach us at ha0x0@accor.com or 07 3295 4100. Kind regards. Leticia, Digital Marketing Manager.

Very modern hotel, spoiled by poor housekeeping

Tripadvisor puanı 3.0/5

Molars2 Couples - TripAdvisor onaylı yorum

The hotel is well located just south of the river. Check in was efficient, and the room was large and well appointed However, the housekeeping was dreadful with surfaces not being wiped daily and the room was not hoovered at all during the stay We spent the last night, looking for the TV remote control for about half an hour to find it had been made up deep in the bed itself together with my Kindle!

Hi there, thank you so much for taking the time to review us. We're glad to know that you enjoyed the hotel's location and service. In order to improve our services, I've forwarded your comments to our Housekeeping Manager to review and address the issues raised. Hopefully, we can welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

Excellent stay, special thanks to Caesar.

Tripadvisor puanı 5.0/5

Tony A TripAdvisor onaylı yorum

Excellent stay, very comfortable and special thanks to Caesar at reception who made us feel very welcome. Two night stay with Saturday night very expensive due to most hotels fully booked in Brisbane. Lots of girls wearing “pink”, apparently there was a concert! - Tony

Dear Tony, thank you so much for your lovely review! We're thrilled to know that you had a comfortable experience when staying with us. I'll make sure to pass on your compliments to Caesar and the rest of the team and we're looking forward to welcoming you back soon. Kind regards. Leticia, Digital Marketing Manager.

Comfortable and centrally located

Tripadvisor puanı 5.0/5

Sightsee765634 TripAdvisor onaylı yorum

The hotel was Comfortable and centrally located. It was close to the riverfront park and lots of restaurants. Their breakfast selection was amazing with lots of yummy choices. The room was clean and the staff was friendly. We enjoyed the pool.

Dear Sightsee765634, thank you so much for your lovely review! We're happy to know that you had a comfortable stay with us and enjoyed the hotel's location, facilities and breakfast. We hope to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

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Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (KDV ve turizm vergisi dahil) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.