Mercure Brisbane King George Square 4성

고객 평점 (ALL 평가) 3.9/5 4,242 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Brisbane King George Square - Image 1
Mercure Brisbane King George Square - Image 2
Mercure Brisbane King George Square - Image 3
Mercure Brisbane King George Square - Image 4
Corner of Ann and Roma Streets, 4000 BRISBANE, Australia

호텔설명

호텔 추가 정보

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

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호텔 위치

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

전화
팩스 +61 7 3229 9618

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  4,242 리뷰

TripAdvisor 평가  4.0/5  1,420 리뷰

위치가 좋고 대체로 서비스가 좋음

고객 평점 3.5/5

Hyeongrye C. 비즈니스 - 전체(All) 통지 확인

서비스는 대체로 좋고 위치가 매우 좋으며 조식도 좋은 경험이었다. 룸 시설이 오래된 편이라 청소가 조금 오랫동안 안되어 있는 부분이 있었다. 그리고 수영장크기가 너무 작아 사용하기 어려웠다

Dear Hyeongrye, Thank you for sharing your feedback. We’re glad to hear that you enjoyed our location, the service, and breakfast experience. However, we sincerely apologize for the cleanliness issues you encountered, particularly with the room facilities and the pool size. This is not the standard we strive to provide, and we will review our cleaning procedures to ensure all areas are properly maintained. We also appreciate your suggestion regarding clearer reservation information and will work to improve communication with our guests in the future. We hope to have the opportunity to welcome you back for a more comfortable stay. Sincerely, Roshit Manmohan Front Office Manager

Good hotel

트립어드바이저 평점 4.0/5

Bex F 비즈니스 - TripAdvisor 인증 리뷰

Had a conference at the Pullman and this hotel is on the same complex and a bit better price. Clean room and nice housekeeping. But old and run down but I new that when I booked and did t mind as location and price were more important Comfy bed Clean sheets

Dear Bex F, Thank you for sharing your feedback. It's great to hear that you found the location convenient for your conference and appreciated the clean room, comfortable bed, and nice housekeeping. We understand the hotel’s age and condition may not match newer properties, but we’re glad the value and location met your needs. Your positive remarks about cleanliness and comfort are much appreciated. We hope to welcome you back in the future for another pleasant stay. Sincerely, Roshit Manmohan - Front Office Manager

Great location, receptionist has attitude.

트립어드바이저 평점 2.0/5

Kass1980 TripAdvisor 인증 리뷰

Great location, stayed for 2 nights, room was spacious. When I arrived there wasn’t any signage on parking, so I parked directly at the hotel car park, then had to carry my suit case up flight of stairs. The receptionist was rude and it felt rushed nor did she bother to tell me about the internet login details which meant I was late to a teams meeting. Would I stay here again? Probably not, I think attitude of staff members should be addressed. The only staff who were efficient was probably the concierge.

Dear Kass1980, Thank you for sharing your experience. We're glad to hear that you found the location convenient and the room spacious. However, we sincerely apologize for the lack of parking signage and the inconvenience this caused, as well as for the unhelpful attitude from our team member. This is certainly not the standard of service we strive to provide, and we will address this with the team to ensure a more welcoming and informative experience in the future. We appreciate your feedback and hope to have the opportunity to welcome you again for a much more pleasant stay. Sincerely, Roshit Manmohan - Front Office Manager

Regrettable stay

트립어드바이저 평점 1.0/5

RobinFWarwick Couples - TripAdvisor 인증 리뷰

Room wasn't ready at 2.30pm, manager somehow found another room, no welcome gift, not a bottle of water and ridiculously expensive

Dear RobinFWarwick, Thank you for sharing your experience with us. I sincerely apologize for the inconvenience you faced with your room not being ready at check-in, as well as the lack of a welcome gift and complimentary water. This is not the standard we strive to maintain, and I understand how disappointing this must have been for you. I appreciate your feedback, which will help us improve our services and ensure a more pleasant experience for future guests. Thank you for your understanding, and I hope you’ll consider staying with us again for a better experience. Sincerely, Roshit Manmohan - Front Office Manager

Deserves a good review.

트립어드바이저 평점 4.0/5

HAKish01 비즈니스 - TripAdvisor 인증 리뷰

Don’t always believe the reviews. I have just finished up a 2-night stay for work. And have to admit, after reading the latest reviews before I arrived, was trying to get shifted to another hotel. BUT, service was attentive and polite at all times, check in seamless, room adequate for the hotel’s age, bed extremely comfortable, clean, and provided everything I needed. Location is brilliant. Is it tired looking in certain parts compared to a brand new equivalent? Sure. But aren’t we all? Great value.

Dear HAKish01, Thank you for taking the time to share your positive experience! We’re thrilled to hear that you enjoyed your two-night stay and found our service attentive and polite. It’s great to know that you found the bed comfortable and the room met your needs. We appreciate your understanding regarding the hotel’s age and your recognition of its value and fantastic location. Your feedback is invaluable to us, and we hope to welcome you back soon for another great stay! Sincerely, Roshit Manmohan - Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,578 리뷰 9.2/10 위치
  • 2,560 리뷰 5/10 객실
  • 2,017 리뷰 7.8/10 서비스
  • 80 리뷰 4.9/10 인터넷 가격
  • 1,036 리뷰 4.3/10 청결도
  • 1,010 리뷰 4.4/10 안락함
  • 622 리뷰 3.6/10 편의 시설
  • 538 리뷰 5.2/10 가격 대비 가치

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