Mercure Brisbane King George Square

Mercure Brisbane King George Square 4성

고객 평점 (ALL 평가) 3.9/5 306 리뷰

지도에서 보아라.

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Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

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Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

  • TRANSLINK: 

  • 비행기로

    BRISBANE AIRPORTS 15km / 9.32마일 - 셔틀 서비스 서비스

  • 기차로

    CENTRAL STATION 0.3km / 0.19마일

  • 기차로

    ROMA STREET STATION 1km / 0.62마일

GPS:-27.4683, 153.02308

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실

숙박

Warm and inviting, yet modern and tasteful, guest rooms at Mercure Brisbane King George Square provide the ideal base for all types of traveller, with Superior, Privilege and Accessible options available. Guests staying at this contemporary Brisbane hotel can enjoy a range of convenient features, including an LCD TV with cable channels, a workspace with cable and WIFI Internet access, individually-controlled air conditioning, an ensuite, an in-room safe, and tea and coffee making facilities.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  306 리뷰

TripAdvisor 평가  4.0/5  1,361 리뷰

Zero benefits being an Accor member

트립어드바이저 평점 2.0/5

gill1sim TripAdvisor 인증 리뷰

As a loyal Accor member for business, family and extended family travel - Accor promised offers, guaranteed benefits were nil! Zero welcoming benefits or any discount on hotel meals or beverages were provided as described within member terms!

MEH

트립어드바이저 평점 3.0/5

ritchiet29 TripAdvisor 인증 리뷰

Having been ALL – Accor Live Limitless and Accor Plus members for several years now, there's a standard we've come to expect of Accor's hotel portfolio, and sadly the Mercure Brisbane King George Square has missed the mark. Whilst the staff and concierge were friendly and helpful, and even the food at the downstairs Goldfinch Restaurant was fantastic, alas the rooms we stayed in (we booked 2 for our family of five) left much to be desired. The rooms looked old and tired and in dire need of an upgrade and refurb. The couches were riddled with weird stains that I don't want to know about, and our pillowcases had footprints on them. Our toilet was constantly running, which was kinda annoying and noisy at night to hear the fill-up of the cistern kicking in every now and then. The TV system could benefit from an upgrade - would've been nice to have access to apps like Netflix or Disney+ built-in, like in other Accor hotels/resorts we've stayed at. One thing that bugged me most was that we were "forced" to have our car valet parked. When we stayed at the adjacent Pullman hotel a few years ago, we were allocated a car space (in the very same basement car park) and were free to come and go as we pleased through an allocated keycard. When we told them we wanted to park the car ourselves they said if we did there was no guarantee we could get a car space each time we came back after going out. Now as it turns out, by forcing everyone to valet park, they park guests' cars beyond the carpark's capacity. And at $50 per car per night, that's just one HUGE cash grab in my book! Another thing was that the rooftop pool is advertised as being heated when it actually isn't, so my wife was shivering when we went for a dip. All in all we probably would not come back to this hotel.

Really ordinary

트립어드바이저 평점 2.0/5

Katereviews2016 TripAdvisor 인증 리뷰

Stayed for five nights, two rooms. found standards have declined dramatically at this hotel. The rooms were very tired- carpets damaged and need replacing, bathrooms tiles broken at the edges etc. cleanliness not up to standard. Around the pool near the planter boxes was filthy with broken glass etc. Pros- comfortable beds and quiet dark, rooms, a self service laundry, convenient location. The worst aspect of our stay was the service. Staff generally unhelpful, exhibited a poor attitude, didn’t want to be there, were not helpful or friendly. The Dutch lady at the front desk gave our our private contact details to a third party who then proceeded to harass us. We complained about this to management, who apologised. This same lady then refused to serve us the next time we were at the front desk; she turned and walked away and talked to colleagues instead of assisting us. Staff member at the pool deck bar was positively hostile. Unbelievable. Housekeeping was almost non- existent. One day our room was not made up at all. Phone line to reception didn’t work, would cut out after a few rings. Was very difficult to get fresh towels when our room was not made up as the phone was never answered. Tea cups were not cleaned for days. Tea bags not replaced. Beds were made so messily, it was comical- my 5 year old makes a matter bed. On one occasion a staff member let himself into our room without appropriate notice. Goldfinch restaurant was closed for the duration of our stay apparently due to a flooding incident. That whole end of the reception was dark and dingy due to no lighting. It felt horrible. Breakfast was served in the bar which again was dark and dingy and needs to be refurbished. Service during breakfast was again poor, no engagement from the staff and you had to clear a dirty table to sit at. Again the staff didn’t want to be there. At the end of our stay we asked concierge if they could collect our bags from the room and he told us to use the trolleys and do it ourself. We asked if they collect bags from rooms and he responded with ‘if I’m not busy’. We asked ‘are you busy now?’ given that there was no one else around and it and he said ‘no’ so again we asked if he could collect our bags and he reluctantly agreed. Will not stay at either the Pullman or Mercure again (have previously stayed at both multiple times). This place needs a massive clean up- full refurbishment along with staff replacement and training.

Time for a refurbishment

트립어드바이저 평점 3.0/5

Nomad531472 TripAdvisor 인증 리뷰

Location great, service fantastic, let down by the rooms which are looking tired especially the bathrooms - discoloured silicone in the bathrooms is never a good look and there were a few rogue hairs in the shower as well

A great place to stay

트립어드바이저 평점 5.0/5

darrylgowlett 비즈니스 - TripAdvisor 인증 리뷰

I've nothing to complain about, which is what these forums are usually for. The staff and the quality of the rooms were all up to standard, but what sets this hotel apart is the rooftop bar. Great ambience, and a marvelous way to end the evening in the beautiful Brisbane climate.

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