Mercure Brisbane King George Square 4성

고객 평점 (ALL 평가) 3.9/5 3,874 리뷰

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Mercure Brisbane King George Square - Image 2
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Mercure Brisbane King George Square - Image 4

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Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

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호텔 위치

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

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호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  3,874 리뷰

TripAdvisor 평가  4.0/5  1,401 리뷰

Hotel is worth its money

트립어드바이저 평점 4.0/5

Betty56B TripAdvisor 인증 리뷰

Very good hotel, friendly and helpful staff, good central location in Brisbane. Our room was clean, the bed was comfortable, room number 1313 on the 13th floor did not bring bad luck...☺ Buffet breakfast was fine. We had dinner twice at Pig 'n Whistle, which was very good, live music, friendly staff

Dear Go753418, Thank you for choosing to stay with us and for sharing your positive feedback! We're delighted to hear that you had a very good experience at our hotel and that you found our staff to be friendly and helpful. It's great to know that you enjoyed our central location in Brisbane and that your room was clean and comfortable. We're also pleased that you enjoyed the buffet breakfast. Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful stay in the future! Warm regards, Tarunika Dasgupta Front Office Manager

Fabulous stay

트립어드바이저 평점 4.0/5

Holly_2tubbycats Solo travel - TripAdvisor 인증 리뷰

Visited for a quick overnight staycation while attending an event at Southbank. Room was clean and tidy with fridge and aircon which helped cool our lovely humidity. Staff were all so lovely, friendly and helpful. No issues or concerns at all. Loved the hot shower and oh so comfy bed and doona. Roof top bar was awesome and special Thanks for making my gold member drink a highlight (staff member bar lady name started with M-so sorry had slipped my mind). Easy check out and great bonsoy latte at goldfinch on my departure. Easily as good as Melb and Syd stays. Great work Brissie Mercure.

Dear Holly_2tubbycats, Thank you for taking the time to share your fabulous experience with us! We are delighted to hear that your overnight staycation with us was such a success. It's wonderful to know that you found your room to be clean, tidy, and equipped with amenities to make your stay comfortable, especially in the Brisbane humidity. We're thrilled that our staff exceeded your expectations with their friendliness and helpfulness throughout your visit. We will be sure to pass along your compliments to the team member who made your Gold member drink a highlight of your stay. We're also pleased to hear that you enjoyed the amenities at our rooftop bar and had a great experience at Goldfinch during check-out. Providing exceptional service and creating memorable experiences for our guests is always our top priority. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, Tarunika Dasgupta Front Office Manager

위치 좋음

고객 평점 5.0/5

Youjung K. 비즈니스 - 전체(All) 통지 확인

너무 깨끗함

Dear Youjung, Thank you for sharing your feedback with us. We're pleased to hear that you found our location to be convenient and that you appreciated the cleanliness of our facilities. Maintaining a clean environment is a top priority for us, and we're glad to know that it contributed positively to your experience. We hope to have the opportunity to welcome you back for another enjoyable stay in the future. Sincerely, Tarunika Dasgupta Front Office Manager

Pleasant stay

트립어드바이저 평점 4.0/5

tommomelbourne TripAdvisor 인증 리뷰

There are some quite terrible reviews of this hotel so I was concerned about staying here. However there were no issues and I had a pleasant room with views up Ann St and King George Square. Bed was a Queen and quite comfortable. Cleaning could improved as my rubbish bin wasn’t emptied nor was sink cleaned in the bathroom. Location was excellent and a short walk to queen st mall. No noise issues as my room had double glazing. Price of the room was very reasonable. As it was quite hot in Brisbane and a long weekend the pool came in handy. Pool does needs some maintenance and was quite busy often. 16 Antliers is their lovely rooftop bar. I would be happy to return,

Dear tommomelbourne, Thank you for sharing your experience with us. We're delighted to hear that despite your initial concerns, you had a pleasant stay at our hotel. It's wonderful to know that you enjoyed the comfortable room with views, the convenient location, and the reasonable price. We apologize for the oversight in cleaning your room and appreciate you bringing it to our attention. Rest assured, we will address this with our housekeeping team to ensure such lapses are not repeated. Your feedback regarding the pool maintenance is also noted, and we will work to improve this aspect of our facilities. We're glad you were able to enjoy our rooftop bar, 16 Antlers, and that the pool was a refreshing escape from the Brisbane heat. Thank you for your understanding, and we look forward to welcoming you back on your next visit to Brisbane. Sincerely, Tarunika Dasgupta - Front Office Manager

Unset guest

트립어드바이저 평점 2.0/5

barbara w TripAdvisor 인증 리뷰

We visited the Mercure to stay just before going on our cruise, thinking it is in the city and it would be nice to stay for one night. They gave us a room which wasn’t very pleasant it was musty, old looking and very rundown. We complained to the reception staff and they changed our room it was a bit better and didn't have a smell. The only thing was the towels they were very smelly and not nice to use, my one was also dirty. To top it all off breakfast was included in our reservation and we got charged for it how sad. It is a very old and run down place in need of a major renovation.

Dear barbarawG7625KE, Thank you for sharing your experience with us, and we sincerely apologize for the inconvenience you encountered during your stay. We deeply regret that the initial room did not meet your expectations, and we appreciate your patience as we addressed the situation by changing your room. Regarding the cleanliness issues with the towels and the unexpected charge for breakfast, we are genuinely sorry for the oversight. Rest assured, we take your feedback seriously, and we will investigate and rectify these issues to ensure they do not recur in the future. Your comments about the need for a major renovation are duly noted, and we appreciate your honesty. We are continually working to enhance our guest experience, and your feedback helps us identify areas for improvement. We understand your disappointment, and we would like to assure you that your concerns will be addressed with our team. We hope that we have the opportunity to better serve you in the future. Sincerely, Tarunika Dasgupta Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,390 리뷰 9.2/10 위치
  • 2,382 리뷰 4.9/10 객실
  • 1,953 리뷰 7.6/10 서비스
  • 117 리뷰 4.3/10 인터넷 가격
  • 955 리뷰 3.9/10 청결도
  • 899 리뷰 4.5/10 안락함
  • 578 리뷰 3.7/10 편의 시설
  • 520 리뷰 4.7/10 가격 대비 가치

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