Mercure Brisbane King George Square 4성

고객 평점 (ALL 평가) 3.9/5 4,189 리뷰

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호텔설명

호텔 추가 정보

Guests staying at Mercure Brisbane King George Square can enjoy access to all the 5-star facilities of the adjacent Pullman Brisbane King George Square, which includes a gym, and the enticing Goldfinch Restaurant & Street Café and 16 Antlers Rooftop Bar.

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객실 1

호텔 위치

Mercure Brisbane King George Square

Corner of Ann and Roma Streets
4000 BRISBANE
Australia

GPS:-27.4683, 153.02308

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  4,189 리뷰

TripAdvisor 평가  4.0/5  1,424 리뷰

Great Experience and Stay at Brisbane!

트립어드바이저 평점 5.0/5

hemanth201190 TripAdvisor 인증 리뷰

Dear hemanth201190, Thank you for sharing your wonderful feedback! We are delighted to hear that you had an excellent stay with us. It’s great to know that you enjoyed our central location, spacious rooms, and the service from our staff. We truly appreciate your recommendation and look forward to welcoming you back on your next visit to Brisbane. Sincerely, Roshit Manmohan Front Office Manager

Not the best experience

트립어드바이저 평점 3.0/5

LoveTravel564752 Couples - TripAdvisor 인증 리뷰

Dear LoveTravel564752, Thank you for your feedback. We sincerely apologize for not meeting your expectations, especially regarding your gold membership benefits and the closed rooftop bar. We understand that this was an important aspect of your stay, and we regret that you were not informed about the bar's closure beforehand. Your comments are valuable to us, and we will work on improving communication and ensuring that our services meet your expectations moving forward. Sincerely, Roshit Manmohan Front Office Manager

No real issues good locale

트립어드바이저 평점 4.0/5

joancollins69 비즈니스 - TripAdvisor 인증 리뷰

Dear joancollins69, Thank you for your feedback! We're glad to hear that you had a generally pleasant stay with us. Your comments about the valet service, cleanliness, and friendly housekeeping are greatly appreciated. We also note your concerns regarding the reception, room features, and gym conditions, and will take them into account as we continue to improve our services. We hope to welcome you back in the future for another stay. Sincerely, Roshit Manmohan Front Office Manager

Over charged and state of the Room

트립어드바이저 평점 1.0/5

KennJones657 Couples - TripAdvisor 인증 리뷰

Dear KennJones657, I sincerely apologize for the issues you encountered during your stay with us. It is extremely concerning to hear about the condition of the room, and this certainly does not reflect the high standards we strive to maintain. I am particularly sorry for the musty smell, cleanliness issues, and the various maintenance problems you mentioned. This is absolutely not acceptable, and I will be addressing these points with our housekeeping and maintenance teams to ensure that improvements are made. Regarding the pricing, I apologize for the confusion and any discrepancy that occurred at check-out. Please reach out to us directly to have this issue addressed and we would be pleased to assist. We take your feedback very seriously, and I will ensure that corrective actions are taken. I hope you will give us another chance to provide you with a much-improved experience in the future. Sincerely, Roshit Manmohan Front Office Manager

위치가 좋고 대체로 서비스가 좋음

고객 평점 3.5/5

Hyeongrye C. 비즈니스 - 전체(All) 통지 확인

Dear Hyeongrye, Thank you for sharing your feedback. We’re glad to hear that you enjoyed our location, the service, and breakfast experience. However, we sincerely apologize for the cleanliness issues you encountered, particularly with the room facilities and the pool size. This is not the standard we strive to provide, and we will review our cleaning procedures to ensure all areas are properly maintained. We also appreciate your suggestion regarding clearer reservation information and will work to improve communication with our guests in the future. We hope to have the opportunity to welcome you back for a more comfortable stay. Sincerely, Roshit Manmohan Front Office Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,634 리뷰 9.1/10 위치
  • 2,555 리뷰 5.1/10 객실
  • 2,043 리뷰 7.7/10 서비스
  • 66 리뷰 5/10 인터넷 가격
  • 1,029 리뷰 4.4/10 청결도
  • 1,011 리뷰 4.6/10 안락함
  • 627 리뷰 3.8/10 편의 시설
  • 545 리뷰 5.4/10 가격 대비 가치

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