Mercure Warwickshire Walton Hall Hotel & Spa 4 estrelas

Classificação clientes Avis (Classificação ALL) 3.9/5 1.886 comentários

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Mercure Warwickshire Walton Hall Hotel & Spa - Image 1
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Mercure Warwickshire Walton Hall Hotel & Spa - Image 3
Mercure Warwickshire Walton Hall Hotel & Spa - Image 4
WALTON, WELLESBOURNE, CV35 9HG WALTON, United Kingdom

Descrição

Extras do hotel

  • Dog friendly hotel, set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

Nossas acomodações

Localização do hotel

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON, WELLESBOURNE
CV35 9HG WALTON
United Kingdom

GPS:52.169574, -1.582747

Telefone
Fax +44 1789 470418

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais bem-vindos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  3.9/5  1.886 comentários

Classificação no TripAdvisor  3.5/5  4.213 comentários

Fantastic can not rate high enough

Classificação TripAdvisor 5.0/5

Darren L Avaliação certificada TripAdvisor

The staff are very friendly and in truth go above and beyond to make your stay as pleasurable as possible. From the moment we checked in until we left everything was perfect. We had an absolutely amazing evening meal where the staff looked after us like royalty, in the morning I could not fault the spread for our breakfast. In all a thoroughly enjoyable stay.

Hi Darren Thank you for your review and highlighting the team, we hope to welcome you back again very soon.

A tired hotel in need for some TLC

Classificação TripAdvisor 3.0/5

Craig O Avaliação certificada TripAdvisor

The Good – Staff David on reception was particular efficient and assisted with a smooth check-in. Parth on the bar was friendly and cheerful and went the extra mile. Unfortunately that’s where the ‘good’ ends. Room Our room was a prestige room (No. 44) in the coach house. Put simply, there was no prestige about it apart from the unisex robes, slippers and expresso machine (with no indication of what flavour/strength the accompanying pods were), there was nothing to distinguish this from a standard offering. The room was vast in height and size which meant the furniture occupied the perimeter. On the subject of furniture, it did resemble something from a student’s hall of residence though. Multiple cables draped from the inadequately small TV given the room size, and the light switches on the headboard were unique in being one chrome and one white plastic. The bathroom was equally large – which would account for the lack of floor cleaning (a dead spider was there to welcome us and still there when we left two days later). The water pressure is so low that it barely flows from the shower outlet and there is no cut off in the toilet cistern which constantly fills. Catering After check-in we visited the Bar for lunch. Placed the order with Parth at the bar. The food was delivered by a female staff member who simply put the plates down and walked off – not asking whether we wanted any condiments or cutlery. Thankfully Parth noticed this and provided both. We stayed on site for dinner for our first night and I had the burger which was cremated and my wife had an average chicken jalfrezi. At no point did any member of staff ask if everything was ok with the meal. Continuing with the Catering – for breakfast please be aware there is only scrambled eggs available for a full English. Also, I was particularly concerned that glass milk containers were left by the coffee machines with no sign of refrigeration. Grounds Walking from the Coach house to the main hotel building there is yet more evidence of a lack of investment over the years – many window frames are rotten, one is missing and foliage is growing from the gutter adjacent to reception’s main entrance. The health suite needs attention in places – particularly the steam room which had a large amount of green mold growing from the steam outlet. Several rotten window frames around the pool also highlighted the lack of maintenance. If you are thinking of staying here - just don't be wow'd by the pictures, this is a tied hotel that needs a lot of investment.

Thank you for the comprehensive review and I am sorry there were many elements of your stay that were not up to your expectations, we are working through the entire site and fixing what can be fixed. With the age of the building we are coming up against many planning challenges which we are working through with the local conservation team. We hope you see these should you choose to return in the future.

Definitely recommended!

Classificação TripAdvisor 5.0/5

Joy S Avaliação certificada TripAdvisor

We had a long journey to get here and discovered that there'd been a mix up with the room type. This was solved very quickly by Gift at reception, and Harry even went to check our new room was the right type while Gift was sorting things out for us. All the staff I spoke to were friendly, professional and gave clear information. The rooms were good, the whole hotel looked clean and tidy, and the pool was great. I'd definitely stay here again. Thanks!

HI Joy Many thanks for the positive review and thank you also for highlighting Gift & Harry, they are new to the team and will give them a great lift.

Geen aanrader

Classificação TripAdvisor 2.0/5

Manon L Família - Avaliação certificada TripAdvisor

Pro's: + Ruime en fijne bedden, kamer netjes en erg complete mini gym Con's: - Buitendeur van de kamer kon niet goed dicht. - iedere dag waren de key cards van de hele groep defect en stonden we voor de dichte deur. Iedere dag moest het opnieuw worden geactiveerd bij de receptie. - Er was geen ontbijt genoeg, constant op - Avondeten werd niet goed geserveerd en kwaliteit onvoldoende. Ben er zelfs ziek van geweest. - Personeel was erg onbehulpzaam en onvriendelijk.

Dear Guest, Thank you for taking the time to review your stay with us at Mercure Warwickshire Walton Hall & Spa. I am sorry to hear the experience wasn't the normal quality we provide and I would ever so grateful if you could reach out to me directly on HA0I8-GM@accor.com with the issues you had during your stay. This would allow me to investigate them fully and ensure things are put right for future guests. Once again please accept my apologies and I hope we are able to rebuild your confidence in the future. Kind Regards Steven Hayes General Manager

Tranquilidade com um toque de século XVI

Classificação TripAdvisor 3.0/5

JohnnyU3 Negócios - Avaliação certificada TripAdvisor

Bonito e tranquilo hotel no countryside que está localizado a cerca de 18 Libras esterlinas (de táxi) da cidade de Stratford-upon-Avon. Por ser afastado da cidade, se não estiver de carro ou disposto a pagar o táxi, terá que se contentar com duas opções de restaurante, sendo um deles mais requintado e ambos necessitam de reserva prévia, ou então o bar que serve lanches e alguns pratos rápidos (fish and chips, por exemplo) até a meia-noite. Lindas paisagens de manhã ou no final da tarde, seja com o sol se pondo ou com uma leve camada de gelo no gramado, que pode se intensificar e congelar a água do chafariz. A arquitetura histórica do século 16 rende incríveis cliques se fizerem parte dos seus hobbies ou simplesmente para guardar uma lembrança. Os quartos são pequenos e aconchegantes e disponibilizam wi-fi gratuito, ferro e tábua de passar para pessoas que como eu geralmente precisam alisar as camisas recém tiradas da mala. A tv de tela plana tem um leque bem restrito de canais. O banheiro tem a vantagem de oferecer ducha e banheira, além do muito útil "heated towel rail", que serve para secar e aquecer as toalhas. Há academia e piscina coberta ali, mas ficam afastados dos quartos, O que nem sempre é prático devido às temperaturas mais baixas e ao vento cortante em boa parte do tempo. O atendimento é eficiente, mas não becessariamente simpático. Boa estrutura para eventos, sendo que os bolos e cookies servidos nos coffee breaks são deliciosos. Achei interessante servirem uma fruta diferente a cada dia e deixarem uma pequena placa indicando os benefícios de sua inclusão na alimentação.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 618 comentários 9.1/10 Localização
  • 1.822 comentários 5.8/10 Quarto
  • 1.663 comentários 7/10 Serviço
  • 8 comentários 6.6/10 Wifi
  • 1.369 comentários 5.9/10 Comida
  • 702 comentários 5/10 Limpeza
  • 571 comentários 6.6/10 Café da manhã
  • 546 comentários 5.9/10 Centro de Bem-Estar/Spa

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.