Mercure Dartford Brands Hatch Hotel & Spa 4 gwiazdki

Ocena klientów (Ocena ALL) 3.7/5 Liczba opinii: 355

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Mercure Dartford Brands Hatch Hotel & Spa - Image 2
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Opis

O hotelu

  • 15 fully-equipped meeting rooms for up to 270+ guests

  • Motorsport-themed bar dedicated to Brands Hatch

  • Popular wedding and events venue

  • Leisure facilities including indoor swimming pool and gym

  • In-house bar & restaurant serving authentic local dishes

Nasze pokoje

Lokalizacja hotelu

Mercure Dartford Brands Hatch Hotel & Spa

Brands Hatch
DA3 8PE DARTFORD
United Kingdom

Pozycja GPS:51.358815, 0.25235

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

GENEVIEVES

Enjoy a meal or drink in Genevieves Restaurant and motor sport themed bar, which overblook the legendary Brand Hatch Racing Circuit.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.7/5  Liczba opinii: 355

Ocena TripAdvisor  3.6/5  Liczba opinii: 939

Spa Break – Some Great Treatments, but Overall Disappointing

Ocena na stronie TripAdvisor 3.0/5

MissAC20 Friends getaway - Opinia zatwierdzona w TripAdvisor

We stayed for two nights as part of a spa package deal from spabreaks .com. The highlight of our visit was definitely the treatments – we each had two, and they were genuinely relaxing. The staff were lovely, professional, and made the experience enjoyable. However, the treatment rooms themselves felt a bit tired and could really do with a refresh. The spa facilities were a mixed bag. The steam room was pleasantly hot, and the jacuzzi was nice when it was available. Unfortunately, the sauna was out of order on the first day, which meant the steam room became overcrowded. We didn’t use the pool, but while sitting nearby, we noticed multiple children’s swimming lessons taking place, which didn’t really suit the relaxing spa environment. The changing rooms were also shared with the children, which wasn’t ideal if you’re looking for a peaceful, adult-only experience. Our hotel room was okay but nothing to write home about. Both the bedroom and bathroom were quite dated and could use refurbishment. We had breakfast and dinner included for both days. Dinner was decent and the staff were, once again, friendly and accommodating. Unfortunately, breakfast was a letdown. The buffet items were cold and the pastries were hard – likely left out too long, possibly even from the previous day. I requested fried eggs from the kitchen, but they tasted of vinegar, possibly from using the same utensils as used to cook poached eggs. Hygiene at breakfast was also disappointing. Many of the juice glasses had visible food residue or marks on them - I ended up using a takeaway coffee cup for juice instead. The plates and utensils weren’t much better, with some not properly cleaned. In summary, while the deal made it affordable and the spa treatments were lovely, the overall experience fell short. Due to the outdated facilities, cleanliness issues, disappointing breakfast, and lack of a truly relaxing atmosphere, I wouldn’t choose to return.

Nice welcome

Ocena na stronie TripAdvisor 3.0/5

Suzi D Opinia zatwierdzona w TripAdvisor

Lovely welcome from Ricky on reception. Hotel clean and nice atmosphere in the bar in the evening. Hard working staff, particularly Amy in the restaurant.

Great Service !

Ocena na stronie TripAdvisor 5.0/5

GYM LIFE COLLEC... C Opinia zatwierdzona w TripAdvisor

Sauna was really hot 🔥 which is perfect , Great Customer Service, Jakub especially provided prompt assistance & customer service whenever we needed any help! Would recommend.

Jakub

Ocena na stronie TripAdvisor 5.0/5

courtney M Opinia zatwierdzona w TripAdvisor

Would like to say a huge thank you to Jakub the manager for making my stay very comfortable, clean rooms good food will definitely be back and recommend to friends.

Jakub restaurant

Ocena na stronie TripAdvisor 5.0/5

Natalia W Opinia zatwierdzona w TripAdvisor

Good food and hospitality specially Jakub have been amazing!!! Polite helpful very friendly and welcomingDefinitely would stay again

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 262 Liczba opinii 7.9/10 Lokalizacja
  • 759 Liczba opinii 5.9/10 Pokój
  • 754 Liczba opinii 7.1/10 Obsługa
  • 6 Liczba opinii 4.6/10 Internet
  • 389 Liczba opinii 5.4/10 Jedzenie
  • 356 Liczba opinii 5.1/10 Czystość
  • 336 Liczba opinii 5.3/10 Komfort
  • 240 Liczba opinii 4.9/10 Udogodnienia

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