Mercure Dartford Brands Hatch Hotel & Spa 4 gwiazdki

Ocena klientów (Ocena ALL) 3.7/5 Liczba opinii: 590

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Mercure Dartford Brands Hatch Hotel & Spa - Image 1
Mercure Dartford Brands Hatch Hotel & Spa - Image 2
Mercure Dartford Brands Hatch Hotel & Spa - Image 3
Mercure Dartford Brands Hatch Hotel & Spa - Image 4
Brands Hatch, DA3 8PE DARTFORD, United Kingdom

Opis

O hotelu

  • 15 fully-equipped meeting rooms for up to 270+ guests

  • Motorsport-themed bar dedicated to Brands Hatch

  • Popular wedding and events venue

  • Leisure facilities including indoor swimming pool and gym

  • In-house bar & restaurant serving authentic local dishes

Nasze pokoje

Lokalizacja hotelu

Mercure Dartford Brands Hatch Hotel & Spa

Brands Hatch
DA3 8PE DARTFORD
United Kingdom

Pozycja GPS:51.358815, 0.25235

Telefon
Faks +44 1474 853220

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

GENEVIEVES

Enjoy a meal or drink in Genevieves Restaurant and motor sport themed bar, which overblook the legendary Brand Hatch Racing Circuit.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  3.7/5  Liczba opinii: 590

Ocena TripAdvisor  3.5/5  Liczba opinii: 824

Great hotel and location

Ocena na stronie TripAdvisor 5.0/5

595edwardf Opinia zatwierdzona w TripAdvisor

Decided to take a midweek stay at the hotel and was extremely quiet, which was perfect. The deal on Groupon included a welcome drink, dinner and breakfast. Not forgetting spa access. The free drink could either be a beer or glass of wine. At the bar during the stay was Brian and Danny, with were professional, funny and knowledgeable whilst serving. Brian was hilarious whilst he relived his favourite drink and it's effects. The room was clean and ignore other people's comments about them being outdated. The bed was comfortable and the shower/ toilets in room 217 were working fine. The view of the room was perfect and the room was the perfect temperature. During dinner service , Louise was very attentive. The lamb was perfectly cooked and would recommend it. The breakfast had plenty of selection and the waiters were more than happy to top up the buffet food. Other great features of the hotel was the brands hatch bar which opened around 5pm. Great photos and memorabilia of racing events/ legends who had use the sports track. The cost of drinks at either of the bars were very reasonable. The late check out ( 1 pm) on the deal was welcomed. The only downside was the pool was being used for a adult excercise lesson between 10-11am. All of the spa equipment was working which included a jacuzzi, steam and sauna rooms. The car park is very spacious and the staff were the real bonus of the stay.

room wasn't cleaned thoroughly.

Ocena na stronie TripAdvisor 2.0/5

jessicadunford Opinia zatwierdzona w TripAdvisor

positives the check in was easy, lasy at the check in desk was nice. there was enough parking (mid week) the room was big negatives the room wasn't clean, there was urine on the lid of the toilet seat there were chocolate wrappers in the bathroom there were hairs on the bed i wouldn't stay here again.

Thank you for sharing your review. We are sorry that we do not have a record of your complaint from the time you were at the hotel but please be assured that the team are investigating and will be in touch with your directly, very soon.

The Best Experience

Ocena na stronie TripAdvisor 5.0/5

Becky s Opinia zatwierdzona w TripAdvisor

Having spent the weekend at this hotel for a Travel Agency conference, I can honestly say the staff at this hotel are nothing short of incredible. The GM (Matt) and deputy GM (Sarah) are excellent!! Very attentive and really care to offer a great experience. The Sales and Events Manager (Jackie) is a fantastic person, very fun and down to earth and again, attentive. The Service Manager (Jacob) is amazing at what he does, the service received in the restaurant was outstanding, along with the food! The food over the weekend was lovely! I had the pleasure of meeting the head chef, and I have to say, some of the best food I have ever had at a hotel. The rooms are great, spacious and clean. Leisure facilities are also very, very nice! The location being so close to the race track is great. Its the staff who make this hotel. I was sad to leave and I will be back as soon as possible. Thank you all for making the weekend such an incredible experience.

Thank you for sharing your review Becky, it was great to meet you and really enjoyed our time with showing you around the hotel, and Brands Hatch! The team were delighted to read your feedback and we look forward to seeing you again very soon. Matt & the Brands Hatch Team

Great service and food.

Ocena na stronie TripAdvisor 5.0/5

Bernice C Opinia zatwierdzona w TripAdvisor

Stayed here for the BTCC at Brands Hatch. The room was comfortable clean and tidy, but a little dated. The Buffett style breakfast was very good. We had dinner at the restaurant every evening of our stay and the food was amazing, can’t fault it. The service from Jacob was top notch, he couldn’t do enough for us. All staff at reception were very helpful and Amanda was great.The spa facilities were good.g

Thank you for taking the time to share your review, we very much appreciate it. We have shared your feedback with the team and we look forward to seeing you at next years BTCC, if not before.

Amazing customer service

Ocena na stronie TripAdvisor 5.0/5

Dream26913781107 Opinia zatwierdzona w TripAdvisor

From the moment we walked in we were very welcomed by staff. Room was clean and comfortable. A very special mention to Brian who greated us on the bar with the warmest of smiles and so professional. When we went for our evening meal, we were again greated by Brian who sat us straight away even asked us if we had any dietary requirements, went thought the menu with use explaining the supplementary charges, was very knowledgeable on everything we asked took our drinks and food order and promptly went to get our drinks. Check up on us once we had our meals which were fantastic. I have never meet such a hardworking and passionate individual and the hotel is lucky to have someone like him working for them. Brian made our stay that much better thank you for all you did for us.

Thank you for sharing your feedback, and in particular about our team member Brian. We have made sure that he has seen your feedback. The team and I are pleased that you enjoyed your time with us and we hope to see you again very soon.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 282 Liczba opinii 8.5/10 Lokalizacja
  • 968 Liczba opinii 5.7/10 Pokój
  • 893 Liczba opinii 6.5/10 Obsługa
  • 14 Liczba opinii 6.5/10 Internet
  • 486 Liczba opinii 4.5/10 Jedzenie
  • 462 Liczba opinii 4.5/10 Czystość
  • 429 Liczba opinii 5.3/10 Komfort
  • 289 Liczba opinii 4.7/10 Udogodnienia

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