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Hotel ibis London Thurrock M25 2 gwiazdki

Ocena klientów 4.2/5 Liczba opinii: 4 211

hotel certyfikowany ALLSAFE

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ibis London Thurrock M25
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+ 7 Usługi

O hotelu

  • An ALLSAFE Clifton Environmental certified hotel

  • Located just by the A282, with easy-access to central London

  • Ebbsfleet International Station is a 15 minute drive away

  • Free on-site parking for all hotel guests

  • Hotel Restaurant Fogg's serves a delicious choice of global cuisine

Ten hotel uczestniczy w programie Planet 21 i działa na rzecz Positive Hospitality.

Usługi w hotelu i w okolicy

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

Płatne usługi

Usługi i informacje praktyczne
  • Zameldowanie online
  • Wi-Fi/dostęp do Internetu
  • Parking
  • Dostępność dla osób niepełnosprawnych
  • Zwierzęta dozwolone Płatne usługi
  • Hotel z całkowitym zakazem palenia
  • Wczesne zameldowanie/Późne wymeldowanie Płatne usługi
Gastronomia
  • Śniadanie Płatne usługi
  • Liczba restauracji: 1
  • Liczba barów: 1
  • Obsługa hotelowa

Lokalizacja hotelu

ibis London Thurrock M25

Weston Avenue
West Thurrock
Essex
RM20 3JQ grays
wielka brytania

Tel: +441708686000

Faks: (+44)1708680525

Zameldowanie od: 14h00

Wymeldowanie do: 12h00

  • Samolotem

    GATWICK AIRPORT W 64,37km / 40 mil

  • Samolotem

    HEATHROW AIRPORT W 101,38km / 63 mil

  • Samolotem

    LONDON CITY APT W 48km / 30 mil

  • Samochodem

    M25 JUNCTION 30-31 W 1,61km / 1 mil

  • Pociągiem

    CHAFFORD HUNDRED TRAIN STATION W 3,22km / 2 mil

  • Pociągiem

    PURFLEET TRAIN STATION W 3,22km / 2 mil

Pozycja GPS:51.477455, 0.268539

Nasze pokoje

Inviting, modern and cosy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay. Hotel 100% non smoking

Double room with 1 double bed

Dostępne pomieszczenie
  • Maksymalna liczba osób: 2
  • Coffee/tea making facilities
  • Direct dial telephone

Twin room with 2 beds

Dostępne pomieszczenie
  • Maksymalna liczba osób: 2
  • Coffee/tea making facilities
  • Direct dial telephone

Accessible Room with 2 single beds

Dostępne pomieszczenie
  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 12 / 129 sq ft

Family room with 1 double bed + 1 extra bed

  • Maksymalna liczba osób: 3
  • Coffee/tea making facilities
  • Direct dial telephone

Accessible Room with 1 double bed

Dostępne pomieszczenie
  • Maksymalna liczba osób: 2
  • Powierzchnia: Od 12 / 129 sq ft

Nasze restauracje i bary

FOGG'S

Rodzaj serwowanej kuchni: Międzynarodowa

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

BAR

Unwind with a coffee, sip a chilled sauvignon or bond over a beer or two. Our stylish on-site bar is the perfect place to kick back and relax or spend quality time with your travel companions.

Zdjęcie nieumowne

  • Poniedziałek
  • Wtorek
  • Środa
  • Czwartek
  • Piątek
  • Sobota
  • Niedziela

Opinie gości dotyczące hotelu
ibis London Thurrock M25

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL 4.2/5

Liczba opinii: 4 211

tripadvisor

Ocena TripAdvisor 3.5/5

Liczba opinii: 843

Bardzo zimno

Ocena klientów 2.5/5

Litewskie D. W. T. H. B. P. I. B. M. Pobyt służbowy - 03/01/2021 Opinie potwierdzone ALL

Dzien dobry. Pokój bardzo zimny. Ale to bardzo zimny.

Dear RAFAL D., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

Ibis Thurrock

Ocena na stronie TripAdvisor 3.0/5

HarryH2155 08/08/2020 Opinia zatwierdzona w TripAdvisor

Having stayed at this hotel many times prior to the recent covid crisis, i was somewhat disappointed on this stay. The room had a cobweb in one corner and there was a large amount of dust on the top shelf of the wardrobe. A previously half eaten Chinese meal had been left outside in the corridor on our arrival and it was there when we departed the following morning! Tv reception was very hit and miss with few channels working correctly. My main concern was the breakfast bags which consisted of an open brown bag containing various items. The croissant and pastry did not appear to be fresh and the apple provided was of poor quality. More worryingly, it was obvious that some of the bags had been "rifled" through by previous residents taking what they wanted from the bags, as the first bag I picked up was missing various items. However I would say during normal times the full English breakfast was always first class. Despite my previous comments it will not prevent me from using this hotel in future The reception staff , as always were very pleasant

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian

Dobry

Ocena klientów 3.0/5

Marcin Rodziny - 03/02/2020 Opinie potwierdzone ALL

Troche wiało przy szafie ale ogolnie ok

Dear Mr. L., Thank you for taking the time to tell us about your experience at the ibis London Thurrock M25. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

Good Hotel made my stay very pleasant.

Ocena na stronie TripAdvisor 4.0/5

Swifti50 Business - 02/02/2020 Opinia zatwierdzona w TripAdvisor

The hotel was in a excellent location for my business trip. The reception and bar/restaurant staff were very welcoming, helpful and made my stay so much easier. The food was good and was served very quickly, nothing was too much trouble. I thought the rate was good for the location also. Plenty of car parking which was also welcoming.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Excellent from all point of views

Ocena na stronie TripAdvisor 5.0/5

gheorghemarius1979 Business - 21/01/2020 Opinia zatwierdzona w TripAdvisor

I had very good experience from all the points of view. High qualified people, especially at the reception desk and i would like to mention Ruth , Asta , Edita . David too very kind and sociable. I strongly recommand.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Very helpful staff.

Ocena na stronie TripAdvisor 4.0/5

billotalk60 Solo travel - 13/01/2020 Opinia zatwierdzona w TripAdvisor

As always the staff at the Ibis Thurrock are very helpful, here I have to mention Asta, who dealt with my problem effortlessly. My suitcase was delivered to the hotel and was kept securely and upon my return it was given to the courier, for the return to my home. Very efficient. I would have given Excellent for the service but for the fact there were insufficient staff on to allow for a swift service for dinner, very slow and there was no indication that one had to go to the bar to order. Breakfast was fine and the gentleman (sorry did not catch his name) stocking up and clearing was happy and helpful, food was good. Thank you.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have made note in regards to staffing level. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Harpreet Sian General Manager

Good Dog Friendly Hotel

Ocena na stronie TripAdvisor 3.0/5

crabtreerob1 Solo travel - 12/01/2020 Opinia zatwierdzona w TripAdvisor

If you need somewhere that accepts Dogs and offers the basic requirements for when you have to stay somewhere away from home,then IBIS hotels fulfill this. Have stayed at this hotel a number of times.Staff always friendly. Rooms are adequate and have all that one needs for a hotel stay.. Nothing fancy but adequate

Dear Guest, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Stayed before and very good. Friendly staff

Ocena na stronie TripAdvisor 5.0/5

767geoffo Family - 12/01/2020 Opinia zatwierdzona w TripAdvisor

Stayed before at this hotel used it because I was going to Tilbury Cruise Terminal it’s very good for the price and was very convenient for the location I have stayed at other Ibis hotels when working away and have never had a single complaint

Dear Guest, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Consistently good value with great staff

Ocena na stronie TripAdvisor 5.0/5

352aidand Family - 01/01/2020 Opinia zatwierdzona w TripAdvisor

We stay 3 or 4 times a year when visiting family. The rooms are clean and comfortable, and functional rather than luxurious. The location is good for shopping at Thurrock Lakeside and Bluewater and offers easy access to London and South East Essex. Breakfast is a self-service buffet with everything you could need, unless you prefer poached or fried eggs. The hotel staff are all friendly, welcoming and helpful. Ruta, Edita and Dave helped us this time but they are all great.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with Ruta,Edita and David and also with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Harpreet Sian General Manager

Overall stay with Ibis Thurrock

Ocena na stronie TripAdvisor 5.0/5

josscoventry Business - 29/12/2019 Opinia zatwierdzona w TripAdvisor

I have stayed with Ibis Thurrock for over a month and the customer service has been sublime from start to finish. Ruta and Jolanta have been a massive help from day 1. I highly recommend people to come and stay.

Ibis

Ocena na stronie TripAdvisor 5.0/5

stewartwills78 Friends getaway - 17/12/2019 Opinia zatwierdzona w TripAdvisor

Very nice hotel and the staff are very friendly especially edita! Would definitely use again, easy to find and very close to lakeside, it’s exactly what you pay for and the breakfast was good too and plenty to choose from

Ibis Thurrock

Ocena na stronie TripAdvisor 5.0/5

Niksmartie Business - 17/12/2019 Opinia zatwierdzona w TripAdvisor

I stay here often as i work as an Engineer covering London areas and have always had a pleasant stay. I am always made to feel welcome and at home weather it is Ruta on the front desk welcoming me with my name, chat and a smile, to Anna and especially Susanna on the bar remembering what i drink, where i work and general nice small talk about life, makes for a really enjoyable stay. I would recommend to all my friends and work mates to stay here. Nik.

Brilliant

Ocena na stronie TripAdvisor 5.0/5

kgkcontractors Business - 16/12/2019 Opinia zatwierdzona w TripAdvisor

All the staff are helpful and polite, shopping centre very close by - 10 min walk retail park. Food are pretty decent and breakfast sets you up for the day. Room are clean and tidy, housekeeping does a wonderful job of cleaning the room.

good customer service

Ocena na stronie TripAdvisor 5.0/5

english192 Business - 04/11/2019 Opinia zatwierdzona w TripAdvisor

The staff our very professional greet you with a smile and are always helpful especially Amma, Ausra and Ruta although all the staff are great and they try to give me the same room which has a great shower. Obviously a good training system is in place, many thanks to all.

Dear english192, Wow! Thank you so much for your fantastic review! I am delighted to hear that you are enjoying your stays with us! Our staff is our greatest asset and I am delighted all of them go the extra mile in looking after our guests. I look forward to welcoming you back. In the meantime, if there is anything further I can assist with, please do let me know. Kind regards, Renata Ujvari General Manager

nothing to do with an Ibis

Ocena na stronie TripAdvisor 2.0/5

Elian C Business - 13/10/2019 Opinia zatwierdzona w TripAdvisor

nightmare night - loud room - climate control difficult to operate - room size is a joke (definitely nothing to do with an Ibis Standard) it looks like it was a Formule 1 turn into an Ibis - the mattress is absolutely a disaster) Guy at breakfast is a Star, extremely friendly and caring about every guest

Dear Elian C, I thank you sincerely for your review following your recent stay with us. I am sorry that our rooms and mattress were not to your liking. That part of the hotel was fully refurbished in 2015; and I am sorry that the room size and comfort of the room did not meet your expectations. I will pass on your comments to David who made your breakfast experience so enjoyable. I am sure he will be delighted. Kind regards, Renata Ujvari General Manager

Poor food poor staff attitude

Ocena na stronie TripAdvisor 1.0/5

bubblescarvaleting Business - 04/09/2019 Opinia zatwierdzona w TripAdvisor

Staff not exactly helpful, English breakfast was poor, food was luke warm. And when we asked about their being No pastries out we where informed they would be put out later. We asked again after 15 mins and where told with attitude, they would be out later. And tea making machine not working and staff did not know how to fix it

Dear bubblescarvaleting, I am very sorry to hear about your experience in our hotel. This is very unusual; and we get fantastic comments about our breakfast and especially our staff. However, I shall be following up on your points to ensure similar instances do not repeat themselves. We look forward to welcoming you back to our hotel. Kind regards, Renata Ujvari General Manager

Stop over on way to Ipswich

Ocena na stronie TripAdvisor 5.0/5

markthomas2019 Couples - 27/08/2019 Opinia zatwierdzona w TripAdvisor

Hotel and staff all great only three slight downsides, one bath towels very small and two breakfast sausages were lacking much meat content and no ability to do fried eggs. Three TV channels not straight forward and remote worked when it wanted. However for the cost excellent value

Dear markthomas2019, Thank you for taking the time to provide us with your feedback following your recent stay with us. I am pleased to note that you overall enjoyed your stay with us and thank you for your feedback on areas we could improve. We look forward to welcoming you back in the not too distant future. Kind regards, Renata Ujvari General Manager

It's on the Tin.

Ocena na stronie TripAdvisor 4.0/5

TravellinBilly Solo travel - 21/08/2019 Opinia zatwierdzona w TripAdvisor

Good location for my needs,Industrial area and well served by motorways etc. Staff always up to scratch and facilities to the usual Ibis standard. I have not been disappointed at this hotel yet. If you're looking for a convenient,clean hotel at reasonable rates,then it's worth a punt.

Dear TravellinBilly, Thank you for your review following your recent stay with us. I was delighted that the hotel met your expectations. The team and myself look forward to welcoming you back shortly. Kind regards, Renata Ujvari General Manager

Always great to stay here.

Ocena na stronie TripAdvisor 5.0/5

rellis7 Couples - 29/07/2019 Opinia zatwierdzona w TripAdvisor

It is always a pleasure to stay at Ibis Thurrock as we always feel well looked after. After a most pleasant and courteous and friendly welcome we are assured of a good nights sleep. In the morning we have a swift checkout with a friendly smile to send us on our way. Thank you to you all.

Dear rellis7, Thank you for taking the time to share this wonderful review. Our staff are our greatest asset and I was delighted to read that you are always welcomed with a warm smile and that the team looks after you doing your stay. We look forward to welcoming you back shortly. Kind regards, Renata Ujvari General Manager

Convenient to M25 and Dart Crossing

Ocena na stronie TripAdvisor 4.0/5

bobI6984NR Business - 02/07/2019 Opinia zatwierdzona w TripAdvisor

Another comfortable stay here. The comfortable bed is always the very best thing about Ibis. After a move to a room where the air con was working I had a good 2 night stay. The evening menu choice I felt was different to previous stays with less choice. Breakfast was good although no almond milk available for those of us with milk intolerance.. I found other Ibis properties had this alternative on offer so perhaps this could be considered by those in power here. David who is in charge for breakfast is a hard worker and always has the place tidied up in order and under control as well as providing cheery conversation.

Dear bobl6984NR, Thank you very much for your review. I was delighted to read that you had a fantastic stay with us. Thank you for your feedback regarding the need for more items for those with dietary requirements. We do endeavor to get these as soon as we are aware of the requirements. Very rarely we get asked for almond milk; hence we do not have it in stock. We encourage all our guests to let us know of their dietary requirements in advance, so we can make the necessary adjustments. I look forward to welcoming you back shortly. Kind regards, Renata Ujvari

Najnowsze opinie: 20

Partner: TripAdvisor

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