Mercure Liverpool Atlantic Tower Hotel 4 estrelas
Classificação clientes Avis (Classificação ALL) 4.2/5 2.478 comentários
L3 9AG LIVERPOOL
PARADISE STREET INTERCHANGE: BUS INTERCHANGE
JOHN LENNON A 14,65 km / 9,1 milhas - Transporte pagamento
LIVERPOOL CENTRAL A 0,48 km / 0,3 milhas
Check-in a partir das - Check out até as
O Vista Restaurant oferece uma vista impressionante do edifício Royal Liver e do rio Mersey. O restaurante serve clássicos britânicos e pratos internacionais com uma seleção de bebidas e vinhos.
Os quartos Privilege são mais espaçosos, com Camas King Size, incluindo produtos de banho de alta qualidade, chinelos e roupões de banho. Banheiro, secador de cabelo, TV de tela plana com freeview, equipamentos para chá e café e água mineral. Quartos de Casal Classic possuem Camas de Casal, banheiro, secador de cabelo, TV de tela plana com freeview, equipamentos para chá e café, ferro e tábua de passar e cofre.
Avaliações dos nossos hóspedes
Avaliações 100% certificadas de hóspedes que realmente se hospedaram conoscoSaiba mais
Birthday weekend - Beatles
Classificação TripAdvisor 3.0/5
Raadghast Couples - Avaliação certificada TripAdvisor
Staff on reception very helpful and we managed to get the last parking spot, so a good start. Room however was very tired and in need of redecorating and refurbishment. The location is great so a good base.
Weekend in Liverpool
Classificação TripAdvisor 4.0/5
Phil B Avaliação certificada TripAdvisor
A well located hotel. A few minutes walk to the city centre. Just across from the Liver Building and waterfront. Usual mid range hotel rooms. Breakfast is a little basic for Vegetarian and Vegan guests. On the whole good value compared to similar hotels in Liverpool.
Great location and good value but breakfast so-so
Classificação TripAdvisor 4.0/5
Number34 Couples - Avaliação certificada TripAdvisor
We had a Privelege room on the ninth floor. Good space, good air conditioning, kettle, refrigerator and Nespresso machine. Very clean but, strangely missing a bedside table! Shower and bathroom fine but missing coat hook on bathroom door. Housekeeping was good but they never left any Nespresso capsules so had to ask reception. The interior of the hotel is rather dull and unwelcoming but the staff were efficient and friendly, booking in was quick. One of the 3 lifts was out of order and this caused delays, especially after breakfast. Breakfast was disappointing, we stayed three days and in that time they ran out of butter and orange juice twice! Staff overworked replenishing items and long waits for plates , eggs, fresh fruit etc. Choice very limited if you did not want cooked items. Coffee machines worked well which was a plus. Despite the negatives the hotel is in an excellent location and we would happily return.
Great 2 night stay
Classificação TripAdvisor 5.0/5
cathrolfe Couples - Avaliação certificada TripAdvisor
Stayed here for 2 nights on a Travelzoo offer. We were allocated a room with a fantastic panoramic view of the River Mersey and the Liver building. Great size room, comfortable bed, powerful shower, tea/coffee, fridge, ironing board/iron, towelling robes/slippers, great size TV. Breakfast really nice, with good choices. Staff really pleasant & helpful. Two of the three lifts working, but even when you pressed the buttons they would often just bypass so we ended up using the stairs. Good job we were only on the third floor! Parking was round the corner and a little hard to find at first, but we got there in the end!! Location great / just across from the Pier and a short walk to Albert Dock and the Centre of Town.
Not a place I would recommend
Classificação TripAdvisor 2.0/5
Ricbarrett Solo travel - Avaliação certificada TripAdvisor
Wow this could be an amazing hotel but it’s not I have to say . The location is great so close to all the essential places you need to get to. Checkin was easy and efficient and that’s S good as it got I would have to say. 1 lift was broken so it took ages to get to the 11th floor. Parking was not to bad it wasn’t on site but not to far from the hotel but dose cost £11 per night. The rooms are ok I had a great view but it’s very noisy with other guests not really caring about the noise they make in the corridors . It seem like the staff are either very new as the hotel has an environmental friendly idea that allows guests not to get their rooms cleaned every day and they supply a special door sign . I had mine out and the lady look g after the rooms thought it meant I was checking out until I told her what it meant . The breakfast wow this was entertaining. I feel r really sorry for the team working on the breakfast shift, it was madness . So getting to the restaurant at 9 am with just 2 lifts took for ever . There was a queue to get in and one lady trying to get people to a tables that hadn’t been cleaned . I had to get my cutlery from another guest who wasn’t using hers. Whilst she did this another’s just walked in so maybe a lot of free breakfast given away every day. Then you get your table without any cutlery or with the last guests dirty dishes and you wait for the team who are now running around like headless chickens achieved nothing as there is no direction or plan on how this works . I get up to get a coffee and return to see the toast I just cooked on a plate has been taken away by the team trying to get ready for the next guest so I get up and put my toast through the toaster another 3 times as that isn’t even working properly. I am sitting down and about to finish and a group of 3 people have been told to wait by a table as it had to be cleaned and they need another table to join to it to have room to sit . The very same lady that is supposed to be checking guest in tries to organise some one to make this happen but you guessed it, it doesn’t happen so as I leave I move my tanks to help the elderly group have somewhere to sit. There is a bar on the 1st floor and the team that work there really look like they live their jobs . I arrived around 9:30 and there wasn’t any one there. They had all disappeared oh the back and after about 10 min decided to come back and serve me with such eagerness not. Talk about not feeling welcome as a guest . So would I stay here again definitely not and couldn’t say I would recommend it
Dear Ricbarrett, Please accept my sincere apologies, that you did not enjoy your stay with us, If possible I would like to discuss the feedback provided. Please contact firstname.lastname@example.org Kind regards
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