宜必思尚品曼彻斯特波特兰酒店（刚刚完成翻修） 3 星

客户意见评级 (ALL 评级) 4.1/5 1,167 评论

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宜必思尚品曼彻斯特波特兰酒店（刚刚完成翻修） - Image 1
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宜必思尚品曼彻斯特波特兰酒店（刚刚完成翻修） - Image 3
宜必思尚品曼彻斯特波特兰酒店（刚刚完成翻修） - Image 4
Portland Street, 3 To 5, M1 6DP 曼彻斯特, 英国

描述

酒店其他优惠

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 0.3km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

我们的客房

酒店位置

宜必思尚品曼彻斯特波特兰酒店（刚刚完成翻修）

Portland Street, 3 To 5
M1 6DP 曼彻斯特
英国

GPS:53.480173, -2.235233

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店

JAMBOREE FOODFEST & BAR

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  1,167 评论

TripAdvisor 评级  3.5/5  1,699 评论

Rudest staff ever!

Tripadvisor 评级 1.0/5

Stuart A 经 TripAdvisor 认证的评论

Added someone to my room, got told it would not include breakfast for the 2nd person. No problem how much is it £12.95 but it’ll only cost you £4 as you are a member! Great!! paid the £4 on arrival! Room very small but ok for the night! Arrives at breakfast to be told in a very unsatisfactory tone only 1 breakfast on this room!!!! Told her the above only to have her snap back, I’ll check!! After entering and taking a table, we got approached by the rudest staff member I’ve ever met who demanded the extra money! No hassle paying for the crap breakfast but the manners of him! Standing with his hands in his pockets dealing with customers making me feel like a criminal for the mistake of 2 members of staff! If he is management, good luck to your business.

Central with good rates. Friendly staff

Tripadvisor 评级 4.0/5

williamaledj 家庭住宿 - 经 TripAdvisor 认证的评论

Was central and convenient. Bar staff and receptionist very friendly. Nice foyer bar area. Lovely tapas style food at the bar. Good rates. Breakfast was an another hotel at the back of the Ibis. Just 50 meters. Breakfast was adequate. Bedrooms good, though bathroom was in a pod and there was no insulation noise privacy. Would stay again.

Dear William, Thank you for your feedback! We’re glad to hear that you enjoyed our central location, friendly staff, and the tapas-style food at the bar. However, it appears there was some confusion, as the hotel you stayed at is actually Ibis Manchester Central, not Ibis Styles Manchester Portland. We’ll be sure to pass on your kind words to the team there, and we hope to welcome you to Ibis Styles Manchester Portland Hotel in the future for another great stay. Best regards, Adam Greenway Front Office Manager Ibis Styles Manchester Portland Hotel

Avoid

Tripadvisor 评级 1.0/5

Rita S 经 TripAdvisor 认证的评论

Absolutely awful and disappointing experience!!! They promised you a comfortable room just to give you one with a malfunctioning toilet. Wake up at 2am to use the restroom and after I flush the water tank didn’t stop making that awful noise of filling up. Water running and the tank noise it was an absolute nightmare!!! I thought of calling the receptionist but it was 2am so I didn’t want to wake up my husband to change rooms. Next day spoke with the receptionist about it and she couldn’t care any less! Avoid as you book a room for a comfortable night sleep and you end up with a crappy one

Dear Rita, Thank you for your feedback. We’re sorry to hear you had a less than ideal experience. If we had known about the issue with the toilet during your stay, we certainly would have done our best to resolve it for you right away. We always encourage guests to reach out to us immediately, as we are here to help and address any concerns during their visit. As for your comments about the reception, it’s disappointing to hear you felt this way, and we genuinely apologize if our response wasn’t as expected. We value guest feedback and take it seriously, but posting negative reviews after the fact, when the issue could have been handled directly, doesn’t help us improve the experience for you or others. We hope that if you choose to stay with us again, you will give us the opportunity to ensure a more comfortable visit. Best regards, Adam Greenway Front Office Manager Ibis Styles Manchester Portland Hotel

Cute hotel - well worth the price paid

Tripadvisor 评级 5.0/5

AutismFamilyVisits Friends getaway - 经 TripAdvisor 认证的评论

I visited with a friend mid week. The hotel is very central to where we needed to be. Close to shops, Xmas markets & tram and train station (Piccadilly). We were able to check in earlier than time stated, which was great for us. The hotel has a unique decorative choice (based on the weather) but was funky and interesting to explore. The reception area had seating and a vending machine for drinks/snacks. There is also an internal entrance to the restaurant next door, though we didn't visit. You cannot get onto the floors with bedrooms without your room card which made it feel very secure. The room had everything you'd expect and was very clean. Our room didn't have any natural light due to location but when you are using it to just lay your head, that isn't a problem. The room we stayed in was petite but had room to move around and sockets by the bed so suited us perfectly. When staying in Manchester, I would definitely stay here again

Dear Austin Family, Thank you for your wonderful review! We’re so glad to hear that you and your friend had a great stay with us. It’s fantastic that our central location, unique decor, and early check-in worked well for your plans. We’re also happy to hear that you found your room clean, functional, and secure. We appreciate your kind words and look forward to welcoming you back the next time you're in Manchester. Best regards,

Water Disruption Across 12 Rooms, No Compensation

Tripadvisor 评级 1.0/5

Izham H 经 TripAdvisor 认证的评论

Stayed at Manchester Portland for 8 nights with 14 rooms, and we faced a water disruption affecting all rooms. Despite this serious issue, the hotel only compensated 2 rooms, which is unacceptable, especially given the health and safety risk of having no water. However, the front office staff, especially Cindy, was very nice and helpful throughout. Unfortunately, management’s response was minimal. As a Platinum member, this was my worst experience with Accor—would not recommend.

Dear Izhamh2024, Thank you for taking the time to share your experience with us. We sincerely apologize for the water disruption that occurred during your stay. This was an external issue beyond our control, and despite our best efforts to resolve it quickly, we understand the inconvenience and frustration it caused. We are very sorry that our response did not meet your expectations. We strive to provide all our guests, especially our valued Platinum members, with the best possible experience. While we were able to provide compensation for some of the rooms impacted, we recognize this fell short of fully addressing the disruption you faced. Rest assured, we are reviewing our response to ensure we are better prepared should an issue like this arise again. We appreciate your kind words about our front office staff, especially Cindy, who is dedicated to assisting our guests with care and professionalism. Your feedback is invaluable as it helps us to improve our guest experience. Once again, we apologize for the inconvenience and the impact this situation had on your stay. Please feel free to reach out to us directly if you’d like to discuss this further. Warm regards, Adam Greenway Front Office Manger

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其他网络用户评价我们的酒店

  • 2,776 评论 9.7/10 位置
  • 3,351 评论 5.9/10 房间
  • 2,290 评论 8.5/10 服务
  • 50 评论 7.1/10 上网
  • 1,926 评论 3.9/10 舒适度
  • 1,302 评论 7.2/10 清洁度
  • 775 评论 7.3/10 早餐
  • 377 评论 6.7/10 食物

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