宜必思尚品曼彻斯特波特兰酒店（刚刚完成翻修） 3 星

客户意见评级 (ALL 评级) 4.0/5 1,201 评论

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宜必思尚品曼彻斯特波特兰酒店（刚刚完成翻修） - Image 1
宜必思尚品曼彻斯特波特兰酒店（刚刚完成翻修） - Image 2
宜必思尚品曼彻斯特波特兰酒店（刚刚完成翻修） - Image 3
宜必思尚品曼彻斯特波特兰酒店（刚刚完成翻修） - Image 4
Portland Street, 3 To 5, M1 6DP 曼彻斯特, 英国

描述

酒店其他优惠

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

  • Jamboree Food Fest & Bar offering international cuisine

  • Located just 0.3km from Manchester Piccadilly train station

  • Great choice for travellers interested in night life

我们的客房

酒店位置

宜必思尚品曼彻斯特波特兰酒店（刚刚完成翻修）

Portland Street, 3 To 5
M1 6DP 曼彻斯特
英国

GPS:53.480173, -2.235233

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 100% 无烟酒店

JAMBOREE FOODFEST & BAR

Come and celebrate a carnival of international flavours at our on-site Jamboree Foodfest & Bar. Kick back with an ice-cold beer, tuck into a plate of something a little different and relax in funky, colourful surrounds.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.0/5  1,201 评论

TripAdvisor 评级  3.5/5  1,696 评论

Water Disruption Across 12 Rooms, No Compensation

Tripadvisor 评级 1.0/5

Izham H 经 TripAdvisor 认证的评论

Stayed at Manchester Portland for 8 nights with 14 rooms, and we faced a water disruption affecting all rooms. Despite this serious issue, the hotel only compensated 2 rooms, which is unacceptable, especially given the health and safety risk of having no water. However, the front office staff, especially Cindy, was very nice and helpful throughout. Unfortunately, management’s response was minimal. As a Platinum member, this was my worst experience with Accor—would not recommend.

Dear Izhamh2024, Thank you for taking the time to share your experience with us. We sincerely apologize for the water disruption that occurred during your stay. This was an external issue beyond our control, and despite our best efforts to resolve it quickly, we understand the inconvenience and frustration it caused. We are very sorry that our response did not meet your expectations. We strive to provide all our guests, especially our valued Platinum members, with the best possible experience. While we were able to provide compensation for some of the rooms impacted, we recognize this fell short of fully addressing the disruption you faced. Rest assured, we are reviewing our response to ensure we are better prepared should an issue like this arise again. We appreciate your kind words about our front office staff, especially Cindy, who is dedicated to assisting our guests with care and professionalism. Your feedback is invaluable as it helps us to improve our guest experience. Once again, we apologize for the inconvenience and the impact this situation had on your stay. Please feel free to reach out to us directly if you’d like to discuss this further. Warm regards, Adam Greenway Front Office Manger

Not worth the price

Tripadvisor 评级 2.0/5

mavers2020 经 TripAdvisor 认证的评论

The room was very small for the price I payed £250 for Saturday night alone The bathroom was cramped - the sink is behind the door The water was not working the last night of my stay I would not recommend this place Will be looking for else where for future stays in Manchester

Hi mavers2020, Thank you for taking the time to share your feedback. I’m sorry to hear that your stay didn’t meet your expectations. I understand your concerns regarding the room size, bathroom layout, and water issues. Your comments are valuable to us, and we will address these matters with our team. I hope you’ll consider giving us another chance in the future. Best regards, Adam Greenway Front Office Manager

Good hotel for a city break

Tripadvisor 评级 4.0/5

Amanda D 经 TripAdvisor 认证的评论

Fab hotel, right on Picadilly Gardens. Staff friendly and let us check in early. Room clean and comfortable with aircon. View was a bit of a disappointment as it was an internal room. Good breakfast choices (buffet style). Gluten free bread/toast available on request. Didnt need parking as we arrived by train. Would stay again, good choice for a city break.

Everything great but no hot water all weekend...

Tripadvisor 评级 4.0/5

Haydn P 经 TripAdvisor 认证的评论

Let's look at the plus points first - great location, minutes from all city centre attractions, it's quirky design makes it unique and a great talking point, cleanliness as good as can be, room spacious, clean with good size bathroom, bed comfortable and warm, despite being on street side, little or no ambient noise, heating perfect, check in, trouble free and quick, buffet-style breakfast plentiful with a choice of cold and hot food, as the greeter said, help yourself to as much or as little of what you want (sadly no marmalade - seems odd). So far so good... now on to the negative bits - I'd be scratching my head here, there were no noisey guests in next room, which one angry guest seemed to blame hotel for, my room was spacious and certainly big enough for two. It was clean, no complaints here, room service, no complaints here either. I had shelving for my clothes, so another tick, also a grass covered bedside cabinet, fun, my plugs and sockets worked - so what was wrong? Yes, like many the shower. Coldish, never hot, not warm, not cold but merely Luke warm, a quick In n out case. The receptionist seemed surprised when it was mentioned, but shouldn't have been, it's been the same for weeks according to reviews. It was the talking point in the lift on Saturday morning. It's been raised here on a number of times throughout October, and despite responses from management to the contrary it has not yet been fixed. This needs to be addressed with some urgency as after three days without washing properly it does start to become an issue for guests. An odd response to from reception, "You didn't book directly with us, so we can't do anything about it" surprised me too. I've no doubt management will again say they will sort it out, like they have said most of the month. That does little to rectify the problem we endured - so again, despite management's usual response on hoping such an issue didn't affect our stay too much, hoping we'd be back again, it does affect one's view on the hotel, in so much as promises and assurances made weeks earlier have not been fulfilled.

HORRIFIC STAY. DID NOT FEEL SAFE AND ZERO SPEEP! DO NOT STAY HERE, ESPECIALLY IF YOU HAVE CHILDREN.

Tripadvisor 评级 1.0/5

Lyttleangel1 经 TripAdvisor 认证的评论

Absolute WORST night in a hotel ever. Booked months in advance for a 2 night stay to visit Manchester and go to a concert we were really looking forward to. Absolutely DISGUSTING noises from the room next door and COULD HEAR EVERYTHING. 2 boys staying a room for the week for ‘work’ apparently clearly had a prostitute in the room and could hear fake moaning and snorting of drugs constant from 10pm until 2:35am and then again from 4am until 8am. Lucky if we managed 20 minutes sleep the whole night as felt like we were in the room With them the noise was so loud. So glad we never brought our children to stay as the noise was ABSOLUTELY VILE and really feel for any families staying in the neighbouring rooms. Complained to the hotel on their WhatsApp number at 2:30am and then had to request a change in room the next day. Would NOT recommend a stay in this hotel especially for any families or anyone that actually wants some sleep and did not feel safe that the hotel clearly allow this behaviour and all that they offer is putting a note through the door if anyone makes a complaint about anything. Totally ruined our time away that we had been looking forward to as could not enjoy it with the lack of sleep. Would never stay here again and would advise anyone with bookings with children to seriously reconsider as what we had to listen to was absolutely vile and not really acceptable for paying guests to have to put up with.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 2,782 评论 9.7/10 位置
  • 3,412 评论 5.8/10 房间
  • 2,309 评论 8.5/10 服务
  • 48 评论 7.2/10 上网
  • 1,947 评论 3.9/10 舒适度
  • 1,321 评论 7.1/10 清洁度
  • 773 评论 6.8/10 早餐
  • 375 评论 6.6/10 食物

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