曼彻斯特中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,418 评论

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曼彻斯特中心诺富特酒店 - Image 1
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21 Dickinson Street, M1 4LX 曼彻斯特, 英国

描述

酒店其他优惠

  • Free WI-FI

  • 时尚温馨的酒吧，供应饮料和小吃

  • 配备互动桌的游乐园和儿童电脑游戏

  • 5 minute walk to main shopping area

  • 步行 15 分钟可达皮卡迪利，出门就是巴士站

我们的客房

酒店位置

曼彻斯特中心诺富特酒店

21 Dickinson Street
M1 4LX 曼彻斯特
英国

GPS:53.476767, -2.241501

电话
传真 +44 161 235 2210

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

EXCHANGE FOOD AND DRINK LOUNGE

在诺富特犒劳您的味蕾。在休闲环境中享用各式简单而正宗的当地和国际美食。无论您是想用餐还是小酌，我们的餐厅都为您提供只有诺富特酒店才有的上好美食或美酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.5/5  1,418 评论

TripAdvisor 评级  4.1/5  2,315 评论

卓越奖 2024

Perfect for a few days in the city canter!

Tripadvisor 评级 5.0/5

dreamtotraveliom Couples - 经 TripAdvisor 认证的评论

We had a great stay at Novotel Manchester! We booked a suite for a little extra room, and it was definitely worth it — spacious, comfortable, and beautifully decorated. The hotel has lovely, modern decor throughout, giving it a stylish and welcoming feel. The location is fantastic, right in the centre of town, with everything within easy walking distance — shops, restaurants, and attractions. Breakfast was delicious with a good variety, and the bar food in the evening was also really nice. Staff were friendly and helpful, making our stay even more enjoyable. Would definitely stay here again!

We would definitely return

Tripadvisor 评级 4.0/5

J272Ane Couples - 经 TripAdvisor 认证的评论

Me and my partner stayed here for 2 nights for my 21st, and the staff couldn’t have done more to make my birthday any better. When I arrived, I was told my room had been upgraded from a superior room to an executive room. It was lovely. If you book an executive room ask for room 444. There was a couple of balloons on my bed with some confetti, and then a small slate with a slice of cheesecake and sauce spelling “happy birthday” it was very pleasant. There were cans of water in the fridge on arrival, and the housekeeping replaced these the next day too as we did drink them. The room was very spacious, with a big bed, massive television and the bathroom was good size and very fancy. You could see the shower through the glass from the bed, but there was a button on the wall if you wanted to blur the glass out for privacy. This is the quietest hotel we have ever stayed in. We didn’t hear anyone else in the hotel, it was almost silent. We heard the odd bang every few hours but we couldn’t hear any neighbours or loud talking, and we did sleep pretty well too. Tea and coffee making facilities, however the coffee machine leaked so we just used tea and instant coffee instead, no major problems there. Bathrobes and thin sliders were provided which was an added luxury. The only thing we have to say was negative was the room service. They added a £5 charge every time you had something bought up for you, bearing in mind they only had to jump in the lift. I could go downstairs myself and get it for free. The man over the phone told me it was £29 including the room service charge for 4 drinks, which I thought was reasonable. Then when the lady delivered it to my room I was charged £39. It had to be paid for however when I was told £29 at the beginning it was a bit of a let down, however not a massive deal so I paid and got on with my night. The hotel is in a good location, not too close to everything and about a 5-7 minute walk from the main centre of shops and bars. We would definitely return.

Dear J272Ane, Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that our staff contributed positively to your birthday celebration and that you enjoyed the upgraded executive room and its amenities. It is gratifying to know that you found the room spacious and the atmosphere quiet, allowing for a restful stay. We sincerely appreciate your comments about the room service experience. We strive to maintain transparency with our pricing, and I apologize for any confusion regarding the final charges. Your feedback is invaluable, and we will take it into consideration as we continue to improve our services. We are thrilled to hear that you would consider returning, and we look forward to welcoming you back for another pleasant stay in the future. Best regards, Alexandra Panta Operations Manager

Just not good enough

Tripadvisor 评级 1.0/5

RLG2121 经 TripAdvisor 认证的评论

Absolutely awful stay on a number of levels. I would never return here. The hotel is in a good location; very central and convenient. But the rooms are dirty, old, and in my view, the staff just don't care. I had issues with the first room I was assigned (significant mould) which I brought to staff attention. After leaving the issue with them for the day to solve, I returned to the hotel to be assured by the front desk that the issue was fixed. It most definitely was not. I was moved to a different room (note no help provided by staff) which had a problem with the shower drain. This meant that you could not shower for more than about 30 or so seconds before the shower floor would fill up and spill over onto the bathroom floor. Again, I raised this issue with staff who told me they would get the issue fixed. Again, it was not and my family had to deal with VERY short showers for the next three nights. I could not even wash my hair. On top of all of this, pillows are the worst I have used anywhere and rustled all night long due to a plastic cover. For ALL status members, the hotel provides good drink redemptions but there was absolutely no other recognition (certainly no room upgrade as per conditions, and no welcome amenity). I was offered, and accepted, complimentary breakfast on our first morning at the hotel as an apology for the mould issue. I appreciated the gesture but remained frustrated by the hotel's lack of managing issues on multiple occasions. I cannot recommend the hotel at all.

Dear RLG2121, Thank you for taking the time to share your feedback. We sincerely regret that your stay did not meet expectations and apologize for the issues you encountered. Providing a clean, comfortable, and well-maintained environment is our priority, and it is disappointing to hear that we fell short in multiple areas. Your concerns regarding room cleanliness, maintenance issues, and service responsiveness are taken very seriously. We will be reviewing these matters with our team to ensure immediate improvements and prevent similar experiences for future guests. We appreciate your acknowledgment of our central location and the complimentary breakfast gesture, but we understand that this did not make up for the challenges you faced. Please know that your feedback is invaluable in helping us improve, and we regret that we were unable to provide you with the high standard of service we strive for. We hope to have the opportunity to restore your confidence in us in the future. Best regards, Alexandra Panta Operations Manager

Wow just an amazing stay ... perfect in every way

Tripadvisor 评级 5.0/5

kennytaylor Couples - 经 TripAdvisor 认证的评论

Really enjoyed this stay.. definitely our favourite hotel in Manchester. As Accor Platinum members they could not do enough to make our stay special. Early check Upgrade to junior sweet Newspapers and treats in the suite Breakfast was lovely with quality buffet choices Big thanks to Pasquale and all the team.

Dear Kenny Taylor, Thank you for your wonderful feedback regarding your recent stay at Novotel Manchester Centre. We are thrilled to hear that you had an amazing experience and that our team, especially Pasquale, contributed to making it special for you. It is always our aim to provide exceptional service to our valued Accor Platinum members, and we are delighted that you enjoyed the upgrades and our breakfast offerings. We look forward to welcoming you back in the future. Warm regards, Alexandra Panta Operations Manager

Great stay and location

Tripadvisor 评级 4.0/5

az_1982uk 经 TripAdvisor 认证的评论

Stayed one night for work and the service was great, the staff at the front desk were so helpful and friendly. This Novotel is my usual pick when I go to Manchester because the service is always consistently good and the location is close to shops & train station. Room was comfy and I had a great night's sleep. Will be back in a few months!

Dear az_1982uk, Thank you for sharing your positive experience at Novotel Manchester Centre. We are delighted to hear that you enjoyed your stay and appreciated our friendly front desk team, as well as the comfort of your room. Our location certainly makes it convenient for both work and leisure, and we are thrilled to be your preferred choice in Manchester. We look forward to welcoming you back in a few months for another great stay. Warm regards, Alexandra Panta Operations Manager

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其他网络用户评价我们的酒店

  • 1,039 评论 9.4/10 位置
  • 1,236 评论 7.5/10 房间
  • 1,288 评论 8.9/10 服务
  • 21 评论 4.8/10 上网
  • 564 评论 7.5/10 清洁度
  • 511 评论 8.3/10 早餐
  • 261 评论 6.3/10 食物

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