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曼彻斯特中心诺富特酒店 4 星

客户意见评级 4.4/5 7,276 评论

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曼彻斯特中心诺富特酒店
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酒店其他优惠

  • An ALLSAFE Clifton certified hotel

  • 时尚温馨的酒吧,供应饮料和小吃

  • 配备互动桌的游乐园和儿童电脑游戏

  • 7 个可灵活调整的场所,可承办高效活动

  • 步行 15 分钟可达皮卡迪利,出门就是巴士站

酒店参加 Planet 21 计划,积极推动酒店业可持续发展。

酒店位置

曼彻斯特中心诺富特酒店

21 Dickinson Street
M1 4LX 曼彻斯特
英国

电话: +441612352200

传真: (+44)161/2352210

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • ALL NATIONAL ROUTES :  CHORLTON STREET

  • MANCHESTER AIRPORT :  104/105 PRINCESS STREET

  • SALFORD QUAYS TO PICCADILLY :  METRO LINK ST PETERS SQUARE

  • 乘飞机

    MANCHESTER INTL 达到 10公里 / 6.21 英里

  • 乘船

    HOLLYHEAD 达到 100公里 / 62.14 英里

  • 乘船

    LIVERPOOL 达到 55公里 / 34.18 英里

  • 乘直升机

    BARTON AERODROME 达到 10公里 / 6.21 英里

  • 乘直升机

    MANCHESTER INTERNATIONAL AIRPORT 达到 10公里 / 6.21 英里

  • 乘火车

    PICCADILLY STATION 达到 1公里 / 0.62 英里

  • 乘火车

    VICTORIA STATION 达到 2公里 / 1.24 英里

GPS :53.476767, -2.241501

酒店服务

EXCHANGE FOOD AND DRINK LOUNGE

Entertain your palate at Novotel. Enjoy a range of local and international cuisine, simple yet authentic, in a casual setting.Whether you want to eat or simply have a drink, our restaurant has that extra something you can only find at Novotel.

酒店及周边服务

办理登记入住手续 - 从 办理退房手续

概要

  • 停车
  • 餐厅
  • 可供轮椅出入的酒店
  • 护理
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
餐饮服务
  • 1 餐厅
  • 1 酒吧
  • 早餐
    • 自助餐 额外收费
  • 客房服务
    • 冷餐
    • 热菜
会议/活动
  • 8 会议室
  • 商务中心
    • 商务中心提供轮椅通道
    • 自助商务中心
无障碍环境
  • 可供轮椅出入的酒店
酒店服务和设施
  • 酒店信息
    • 164 间客房
    • 8 间残疾人士客房
    • 15 间家庭客房
    • 18 间相通客房
    • 164 间禁烟客房
    • 4 多个楼层
  • 酒店使用的语言
    • 俄语
    • 英语
    • 德语
    • 法语
    • 西班牙语
    • 波兰语
    • 意大利语
  • 休息室
    • 等候区或休闲区
  • 无限网络
    • 公共区域提供无线网络
    • 高速无线网络
    • 酒店提供无线网络
  • 针对行动不便人士提供的设施
  • 100% 无烟酒店
  • 入住/退房设施
    • 延迟退房
    • 快捷退房
    • 快捷入住
  • 行李寄存
    • 行李寄存
  • 接待处提供保险箱
    • 接待处提供保险箱
入住酒店
  • Q Park Piazza 额外收费
    • 酒店附近
    • 225 多个停车位
    • 私人
    • 停车场全天候开放
护理
  • In Balance by Novotel
    • 酒店内
    • 土耳其式浴室
    • 桑拿房
家庭
  • 儿童服务
    • 卡通电视频道

我们的客房

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

您的会议和活动

我们的会议室

  • 会议室数量:8

  • 最大面积:80 平方米

  • 最大容量:90 个人

  • 最大宴会容量:50 个人

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曼彻斯特中心诺富特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.4/5

7,276 评论

TripAdvisor 评级 4.0/5

2,190 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Very enjoyable stay.

Tripadvisor 评级 5.0/5

peterfarrell77 14/10/2021 经 TripAdvisor 认证的评论

Nice clean & spacious room. Really well located hotel in the city centre. Very good food for dinner and breakfast. Paid for a late checkout too which was handy as I had a late flight home. Will return

Rooms only serviced every 3 days!

Tripadvisor 评级 3.0/5

wrightsgsy 23/09/2021 经 TripAdvisor 认证的评论

Having stayed at many Novotels throughout the world, my recent stay at the Novotel Manchester Centre was probably one of the poorest experiences I have had when staying at any Novotel. Whilst the hotel is well situated and staff were friendly, I was told when I enquired as to why my room had not been made up after our 1st night that due to COVID rooms were now only being serviced every 3 days. This information should have been shared at time of booking or at the very least when we checked in. Towels were not changed, beds not made, tea/coffee not replaced and I would not expect to have to ask for toilet paper in a hotel of this standard, Disappointing overall..

Conveniently placed hotel

Tripadvisor 评级 3.0/5

Tour50622849500 14/09/2021 经 TripAdvisor 认证的评论

Adequate and convenient stay. We were able to take our small dog who settled well. The room was spacious & the facilities were good. Was nice to be able to use the gym. Breakfast was buffet style & adequate would probably suit most people but we would have liked more of a variety of fresh fruit.

Awful experience

Tripadvisor 评级 2.0/5

tylercristal3 12/08/2021 经 TripAdvisor 认证的评论

Original room (337)was set out as a double instead of a twin room! Check-in was horrendous 40min in a qué with 1 member of staff on! Was allocated room (336) had stains on carpet, toilet door was loose/broken nearly got trapped in toilet! Bathroom small mirror had large crack across the middle which is a health & safety issue! Especially if the glass was to fall out & land on someone's foot you'd have a lawsuit on your hands! Towels were clean but when opened up they were all stained not very nice for your guests! The room & bathroom had loads of midgies/flies which bit us. The bedding was heavily starched which made us itch so we had to sleep on top of the beds! Also didn't sleep in the night with the noise with people shouting & slamming doors!This has put me off from staying at Novotel ever again

Great place to stay

Tripadvisor 评级 5.0/5

GJGP 05/08/2021 经 TripAdvisor 认证的评论

Excellent breakfast, excellent location, excellent room, excellent staff. Sauna and Steam room, gym excellent. Very quiet at night too. many of the sites were within walking distance, the Village was nearby

Disappointing

Tripadvisor 评级 2.0/5

geoffkemp50 04/08/2021 经 TripAdvisor 认证的评论

Stayed at Novatel M/c city centre, room wasn't very clean, they checked another couple in to our room on our 2nd night, breakfast we had to ask for cups and plates, won't stay again, they blamed the room not being clean on Covid, which should be the opposite

Great, safe stay

Tripadvisor 评级 5.0/5

Ewen B Business - 26/07/2021 经 TripAdvisor 认证的评论

In Manchester for the night and stayed at the Novotel. Check out was friendly and efficient. The room was spotless and very comfortable. The hotel reception and bar areas had plenty of sanitizers etc so I felt completely safe during my visit. Great location for restaurants etc. I would certainly recommend.

位置好

客户意见评级 5.0/5

刘. 商务住宿 - 26/03/2021 所有已确认评论

疫情期间许多服务都没有,连卫生都没有人打扫。但总台的人要卫生纸、毛巾什么的给的很及时。帮我们推行李。只是我们订出租车时说好的是三十镑,等司机来了说35英镑。这点让人心情不好。

NOVOTEL, A REALLY GREAT STAY.

Tripadvisor 评级 5.0/5

whaman12918 Business - 06/03/2021 经 TripAdvisor 认证的评论

Novotel Manchester Centre is from the moment you enter a hotel that makes every effort to care for the customer.The staff are exceptionally pleasant and helpful.The rooms are top notch.The heating is very good. The TV reception is very good and the WiFi as well. The food choice is very good and the service spot on.Thanks to the management and staff for making my stay very enjoyable

Great hotel in the heart of the city

Tripadvisor 评级 5.0/5

Jacob F Business - 24/11/2020 经 TripAdvisor 认证的评论

Wonderful stay in this great hotel located in the heart of the city. Highly recommended! Very professional staff and great lobby. Can't wait to return once the lockdown is over to enjoy it more. I have nothing else to say but the bloody thing asks me to keep typing:D

Medical emergency

Tripadvisor 评级 5.0/5

devlinfam1 02/11/2020 经 TripAdvisor 认证的评论

While staying at Novotel Manchester my wife had a serious medical emergency. Everyone involved with the hotel was amazing. They were so helpful and looked after my wife getting medical help and to hospital. They looked after her personal things until I could get over from Ireland. When I arrived at the hotel they were helpful and friendly. Thank you so much Novotel Manchester city centre.

Could not be better!

Tripadvisor 评级 5.0/5

Pioneer30709766178 24/10/2020 经 TripAdvisor 认证的评论

We were moved from the IBIS next door - what a move, the hotel was clean, spacious and the rooms were so clean! Unfortunately one of the family became extremely ill and required life saving intervention, the hotel staff couldn't have been any better - they organised an ambulance, took care of the luggage and helped out so much - they were amazing Thankyou so much!!!

Really Good Quality Hotel

Tripadvisor 评级 5.0/5

305cfc Business - 28/09/2020 经 TripAdvisor 认证的评论

Not my preferred brand but was complete surprised and won over by how good the Novotel Manchester Centre is. Gone are the old Novotel days and was really pleasantly surprised by the modern decor and just generally how decent the hotel looked and felt throughout. I stayed in an exec room and the quality of everything was great. Location of the hotel is great, as it says central in Manchester City centre so 10 minutes in all directions to anywhere you want to get to by a walking. I would definitely stay there again without hesitation as the staff were generally quite excellent in these COVID times and a pleasure to communicate with. To the fellow guests, please wear a mask for those without an exception, respect not only the staff but also the other guests!

Excellent value

Tripadvisor 评级 5.0/5

gles t 28/09/2020 经 TripAdvisor 认证的评论

We booked a junior suite for not much more than a normal double. It may be because there were not many people staying in the hotel but the value was excellent. Two TV's so no arguing over what to watch. The suite was otherwise basic. The shower was powerful. We didn't eat in as we wanted to taste food from nearby eateries. Due to the times we are in at the moment the room was not serviced daily. However, when we needed extra coffee pods reception organised them. The hotel is a short walk to Canal Street and a little further to the main shopping centre and there wasn't any noise from external sources, or indeed from within the hotel.

Great!

Tripadvisor 评级 5.0/5

hanalouise1996 11/03/2020 经 TripAdvisor 认证的评论

Clean spacious and almost homely feel very welcoming an packed full with essential in rooms from music speakers huge TVs big spacious beds clean large bathroom close to arnedale shopping centre fab shops great bars and night life nearby and resteraunts a great stay highly recommend worth the price!

Dear hanalouise1996, We very much appreciate your comments regarding your stay at Novotel Manchester Centre. We are very happy that you had a good experience with us and that our hotel location was convenient for you during your stay. Kind Regards, Dianne Caldino Novotel Manchester

ONE NIGHT STAY

Tripadvisor 评级 5.0/5

Trevor N 09/03/2020 经 TripAdvisor 认证的评论

Have stayed here before, very nice hotel. Upgraded to executive room, good size T.V,coffee machine,Bose music box, nice rain shower,usual Accor toileteries. Reception staff very pleasant and professional .,slight misunderstanding re free drink ...but soon sorted, close to St Peters metro stop and town hall area of Manchester, would stay again and recommend .

Dear Trevor N, Thank you for giving us your feedback about your experience at Novotel Manchester Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am glad that we managed to sort out the misunderstanding and do apologised for the situation. Over all we are glad that you had a wonderful experience at Novotel Manchester Centre! We hope you see you soon again! Kind Regards, Dianne Caldino Novotel Reception Team

Need to look into the room cleanliness

Tripadvisor 评级 3.0/5

6explorer246 Business - 02/03/2020 经 TripAdvisor 认证的评论

Had went on a business trip. Apart from room cleanliness everything is perfectly fine. Coming to room cleaning, can clearly see that bed linens has not been changed and there is clear visible stains on them. Not happy with that.

Dear 5expolerer246, Thank you for taking the time to tell us about your experience at Novotel Manchester Centre Hotel 21 Dickinson Street. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel Manchester Centre, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate actions to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. If you want to discuss more about your stay please email H3145@accor.com Sincerely, Dianne Caldino Novotel Manchester Centre.

A bit of confusion at a favourite

Tripadvisor 评级 5.0/5

dawn956 05/02/2020 经 TripAdvisor 认证的评论

Kelly from housekeeping made a mix up better. Arrived with my parents and husband. I had requested one room be close to the lift as my father had a mobility issue. Two rooms allocated, reception wrote on one of the room cards near lift, parents took that one. Hotel full due to Man U playing. Found twin beds in our room. Husband went to ask if it could be changed. Kelly arrived to check coffee in room and said she would see reception. Took our key. Came back with a new room key. Got to room opened the door it was my parents room. Kelly went and arranged a change. Both rooms family rooms, sleep 4. Strange when potentially could have sold due to busy night. Lots of Novotel rooms refreshed recently not the best we have had. Staff being trained on reception not the best, but necessary. Kelly saved the day.

Dear dawn956, I do apologized regarding the rooming issues that you have experience during your stay. I am very happy that Kerry our house keeping manger was able to help you. If you have further issues that you want to discuss about your stay you can send it to our email H3145-fo@accor.com Thank you for taking your time in giving us your feedback! Kind Regards, Dianne Caldino Reception Team

Fun visit to Manchester

Tripadvisor 评级 4.0/5

elenarV8546LN Family - 05/01/2020 经 TripAdvisor 认证的评论

The visit was wonderful. The location was very convenient and nicely hidden in the busy city. The staff were very friendly and helpful. I would certainly recommend this hotel to anyone. Various restaurants all in walking distance as well.

Dear elenarV8546LN, We very much appreciate your comments regarding your stay at the Novotel Manchester Centre Hotel 21 Dickinson Street. We are delighted to read that you had an excellent stay and enjoyed the location of the hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Also, thank you for your kind words to our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your kind feedback, and we hope to see you again soon for another amazing journey with us. Sincerely, Dianne Caldino Reception Team

Must do much better

Tripadvisor 评级 2.0/5

geoffrey749 Business - 07/12/2019 经 TripAdvisor 认证的评论

Club Accor member, but no recognition at check-in Bathroom sink did not empty Bathroom shower backed up and had to terminate shower before washing properly to avoid flooding the bathroom. Outside of hotel scruffy with cigarette ends etc

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