宜必思曼彻斯特中心 96 波特兰街酒店(全新宜必思客房) 3 星

客户意见评级 (ALL 评级) 4.4/5 1,121 评论

宜必思曼彻斯特中心 96 波特兰街酒店(全新宜必思客房) - Image 1
宜必思曼彻斯特中心 96 波特兰街酒店(全新宜必思客房) - Image 2
宜必思曼彻斯特中心 96 波特兰街酒店(全新宜必思客房) - Image 3
宜必思曼彻斯特中心 96 波特兰街酒店(全新宜必思客房) - Image 4

描述

酒店其他优惠

  • Located near Manchester Palace Theatre

  • Located just 1km from Manchester Piccadilly train station

  • Enjoy authentic cuisine at the in-house Chill #96 restaurant

  • Nearby landmarks include Manchester Town Hall and Chinatown

  • Central location, with plenty of nearby transport links

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酒店位置

宜必思曼彻斯特中心 96 波特兰街酒店(全新宜必思客房)

96 Portland Street
M1 4GX 曼彻斯特
英国

GPS:53.47733, -2.240744

抵达和交通

酒店服务

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酒店内
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  1,121 评论

TripAdvisor 评级  3.8/5  2,238 评论

Amazing

Tripadvisor 评级 5.0/5

Andy B 经 TripAdvisor 认证的评论

Charles and sisters were absolutely amazing, I came in to the hotel asking to book a room, my friend was staying in the Midland hotel I came in the wrong hotel, however, after that the customer service was incredible, they offers me a drink after I asked to charge my phone for 20 minutes and the security guard Charles was so welcoming and polite, I would absolutely highly recommend this hotel to anyone in the Manchester area 😃

Dear Andy B, Thank you for your wonderful feedback and we are delighted to hear that you received exceptional customer service during your visit. Charles and our team always strive to create a welcoming atmosphere, and your kind words will certainly be shared with them. We appreciate your recommendation and look forward to welcoming you back to ibis Manchester Centre on your next visit to the area. Warm regards, Alexandra Panta Operations Manager

Do not confuse this particular IBIS with the other IBIS which is down the road …

Tripadvisor 评级 3.0/5

Curiosity64030338940 Couples - 经 TripAdvisor 认证的评论

Room nice and tidy although hot. Unable to adjust the temperature and the control seems to be for show only. The shower works really well. Could do with a small towel for drying hair/hands. The bottom sheet on the bed is too small to tuck, but the bed is comfortable. Bedside table is tiny and has rounded sides which decreases the surface area significantly. No TV guide available on the television. Staff nice though.

Dear Curiosity64030338940, Thank you for sharing your feedback regarding your recent stay. We appreciate your kind words about our staff and your positive remarks concerning the cleanliness and comfort of your room. However, we regret to hear about the issues you encountered with the temperature control and the bedding arrangements. Your suggestions regarding the towel provision and TV guide availability have been noted. We strive to enhance our guests' experiences and your comments will assist us in achieving this. Warm regards, Alexandra Panta Operations Manager

New pillows please!

Tripadvisor 评级 4.0/5

459mcr 家庭住宿 - 经 TripAdvisor 认证的评论

Good hotel. Good customer service, 24 hour bar. Friendly staff. Comfortable room, clean, only recommendation would be thinner pillows, too hard and impacted on sleep. Street a little noisy but central location and on floor 1. Nice and warm and otherwise great.

Dear 459mcr, Thank you for your positive feedback regarding your recent stay. We appreciate your comments on the pillows and will take them into consideration. We are pleased to hear you enjoyed our central location and the service provided by our friendly staff. We look forward to welcome you back. Warm regards, Alexandra Panta Operations Manager

Verry nice located! A horror to sleep!

Tripadvisor 评级 2.0/5

Christian v 经 TripAdvisor 认证的评论

The hotel is in the perfect location if you want to explore the city on foot! the room was clean and tidy. But! the mattresses are straight from hell. I feel like I have a herniated disc. The heating/air conditioning didn't seem to be working and it was very, very cold. The window seals should also be replaced. In terms of volume, it felt like I was sleeping on the sidewalk despite wearing earplugs! really horrible. Personally, I won't sleep here anymore.

Dear Christian v, Thank you for taking the time to share your feedback. I'm pleased to hear that you found our location convenient and the room clean and tidy. However, I’m truly sorry that your experience was impacted by the comfort of the mattress, temperature control, and noise levels. Guest comfort is our top priority, and I regret that we fell short in these areas. Your comments regarding the heating, window seals, and overall noise insulation are extremely valuable, and we will be reviewing them with our team to see where improvements can be made. I understand that this experience has left you disappointed, and I sincerely apologize. I truly appreciate your honest feedback and hope you will give us another opportunity while in Manchester. Warm regards, Alexandra Panta Operations Manager

Won't be returning

Tripadvisor 评级 2.0/5

kt1718 经 TripAdvisor 认证的评论

First time in an Ibis and probably the last if they are like this. Reception was lovely and modern and staff were excellent....as soon as got out of the lift that changed. I agree with a previous review, it is like a hostel. The carpet in the corridors is all stained, cheap chipped paint on the walls, it just looked awful. Room was tiny. I don't know how to describe the bathroom. It is a curved feature in the corner of the room that you have to step up in to and is made all of plastic. It reminded me of when you go to a festival and pay that bit extra for shower facilities....like a portaloo with a shower. The walls were all chipped, creased cheap net thing at the window. Bonus was the bedding was clean. Upon realising there was no iron I was just about to go to reception to request one when I saw a notice saying 'ironing room on 3rd floor'. I trudged up with my clothes to find a little tiny room with 2 rickety ironing boards and a couple of cheap irons.....absolute hostel vibes. I am not a snob in the slightest, and love a good bargain for a hotel. But this one I won't be returning to.

Dear kt1718, Thank you for sharing your feedback regarding your recent stay at our hotel. We truly appreciate your comments as they provide us with valuable insights into our guests’ experiences and help us to understand areas where we may need to improve. We are delighted to hear that you found our reception area modern and our staff to be excellent. However, we sincerely apologize that the condition of the corridors and your room did not meet your expectations. It is our goal to provide a comfortable and pleasant environment, and we take your observations regarding the cleanliness and maintenance very seriously. Your feedback regarding the carpets and paint is noted, and we will certainly address it with our housekeeping and maintenance teams to ensure that improvements are made where necessary. Regarding the bathroom design, we understand that the layout may not be to everyone’s liking, and we appreciate your candid description. We continually strive to provide clear descriptions of our room types to assist guests in making informed choices prior to their stay. We also appreciate your comments about the ironing facilities. While we do offer an ironing room for convenience, we understand that the setup may not have met your expectations. Your feedback will be shared with our team to review and consider enhancements. We are genuinely sorry to hear that your experience did not align with your expectations and that you may not return in the future. We hope that you might reconsider and give us another opportunity to provide you with a better experience. Warm regards, Alexandra Panta Operations Manager

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其他网络用户评价我们的酒店

  • 1,393 评论 9.5/10 位置
  • 1,709 评论 6.8/10 房间
  • 1,404 评论 9/10 服务
  • 29 评论 6.5/10 上网
  • 797 评论 7.4/10 清洁度
  • 362 评论 8/10 早餐
  • 231 评论 8/10 氛围

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