曼彻斯特皮卡迪利美居酒店 4 星

客户意见评级 (ALL 评级) 3.6/5 1,026 评论

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Portland Street, M1 4PH 曼彻斯特, 英国

描述

酒店其他优惠

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

我们的客房

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酒店位置

曼彻斯特皮卡迪利美居酒店

Portland Street
M1 4PH 曼彻斯特
英国

GPS:53.479874, -2.237445

电话
传真 +44 161 388 0915

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

LEVEL 3 LOUNGE AND RESTAURANT

This individually styled restaurant offers a wide selection of internationally inspired dishes. These range from quick snacks to three course meals and are complemented by a range of fine wines from around the world.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.6/5  1,026 评论

TripAdvisor 评级  3.5/5  4,947 评论

Do not stay in this alleged 4 star, it is not a 4 star, pictures from webpage do not match the way it is now

Tripadvisor 评级 1.0/5

talbotanne1 经 TripAdvisor 认证的评论

An absolute hovel, not a 4 star hotel, not a 3 star, pushing at a 2 star, rooms were unclean, blood droplets in the bathroom and the first room absolutely stank, also we had booked 3 rooms for a family celebration for 3 nights, 2 of our rooms had to be changed twice due to smell, someone's belongings still in another of the room, book elsewhere this is not a nice hotel whatsoever, still waiting on points offered by the assistant manager, emailed him no reply, why am I not surprised.....

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience and sincerely apologize that your stay did not meet expectations. Cleanliness, comfort, and service are top priorities for us, and it’s clear we fell short during your visit. The issues you encountered with room conditions and communication are completely unacceptable and not reflective of the standards we strive to uphold. We are currently investigating these matters with our housekeeping and management teams to ensure they are addressed and do not happen again. Regarding the points promised by our assistant manager, we understand your frustration and are following up internally to ensure your concerns are acknowledged and resolved. Your feedback is invaluable and helps us improve, and again, we’re very sorry for the inconvenience caused during such an important family occasion. Kind regards, Olivia Guest Relations Manager

Good value

Tripadvisor 评级 4.0/5

Rupert T 商务住宿 - 经 TripAdvisor 认证的评论

Compared with other hotels in this group this one is relatively basic, but so was the cost. It was quiet and comfortable, and well located, in walking distance from Piccadilly station. The room was quiet. The restaurant on the 3rd floor was good.

Dear Rupert, Thank you for taking the time to share your feedback! We're glad to hear you found your stay to be good value for money and appreciated the quiet, comfortable atmosphere along with our central location near Piccadilly Station. It's great to know you also enjoyed dining in our third-floor restaurant. We hope to welcome you back again soon for another pleasant stay! Kind regards, Olivia Guest Relations Manager

‘The location of this hotel is perfect, it’s central to lots of amenities.’

Tripadvisor 评级 3.0/5

Ben927 Friends getaway - 经 TripAdvisor 认证的评论

The location of this hotel is perfect, it’s central to lots of amenities e.g canal street, lots of bars and pubs and shops. There’s also plenty of parking options nearby. Ian, Daniel and Becca on reception were very friendly and accommodating. They even offered us mimosas on arrival, which I thought was a nice touch considering we were there for a sten do. The rooms were spacious and clean. But they could be done with a touch up. The bathrooms were clean as well, but leaked whenever we’d take a shower and they were really small, it’s a bit of struggle if you’re slightly taller than average. Although there’s climate control in the room and we’d put the air con on, it was still really hot, so we didn’t have the best nights sleep. Overall, would recommend the hotel because of the location and service, but the temperature of the rooms was awful.

Dear Ben, Thank you so much for your detailed feedback! We're really pleased to hear that you enjoyed the central location and found our team — especially Ian, Daniel, and Becca — friendly and accommodating. It's great to know the welcome mimosas added a special touch to your stay for the stag do! We appreciate your comments regarding the room and bathroom. We're always looking for ways to improve, and your feedback will be shared with our maintenance and housekeeping teams to review the air conditioning and bathroom facilities. We're sorry to hear the room temperature affected your sleep — that’s certainly not the experience we aim to deliver. Thank you again for your recommendation, and we hope to welcome you back in the future for an even better stay! Kind regards, Olivia Guest Relations Manager

Very tired; avoid!

Tripadvisor 评级 2.0/5

LittleG_UK 商务住宿 - 经 TripAdvisor 认证的评论

Had the misfortune to stay here for business Room was very tired with a loose toilet seat in the bathroom, non functioning air con and lumpy pillows One of the lifts wasn’t working and as the lifts themselves are very small the wait times were long as they stopped on every floor and were full which led to a lot of frustration in the morning at peak times Staff were pleasant but that’s about it

Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay didn't meet expectations. We understand how frustrating it can be when things don't go as planned, especially after a long day of travel or business. We sincerely apologize for the issues you experienced with the room, the air conditioning, and the lift service. Please rest assured that we are addressing these concerns to improve both the comfort and efficiency of our facilities. We also appreciate you pointing out the loose toilet seat, and we'll ensure it's taken care of right away. While we're happy to hear you found our staff pleasant, we do regret that the rest of your stay was less than ideal. Your comments are invaluable as we strive to make improvements for all our guests. We truly hope you'll give us another chance to provide a better experience in the future.

Worst experience, stay away

Tripadvisor 评级 1.0/5

Wanderer58509469291 经 TripAdvisor 认证的评论

This hotel is infested with clothes moths. Do NOT stay here. I found 6 in the bed when turning the sheet down, several flying around the light. So many easy to catch and squash but not habitable. When I went to complain and change rooms another person was queuing to do the same. The receptionist found another room but again it was infested. They did for the other guest and it was their 3rd room. Rooms 1124, 823 and on floor 6&7 all moths. Do not go here.

Thank you for sharing your feedback, and we are truly sorry to hear about the experience you had during your stay. We sincerely apologize for the inconvenience and discomfort. This is absolutely unacceptable, and we understand how distressing it must have been. We take these concerns very seriously, and we will immediately address this issue with our housekeeping. Your feedback has been escalated, and we will be conducting a thorough inspection of the affected areas to prevent this from happening again. We truly regret that your stay was impacted by these issues, and we deeply appreciate you bringing this to our attention.

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其他网络用户评价我们的酒店

  • 2,237 评论 9.5/10 位置
  • 3,467 评论 5/10 房间
  • 6,682 评论 9.2/10 服务
  • 229 评论 1.3/10 上网
  • 1,282 评论 4.4/10 舒适度
  • 1,236 评论 5.3/10 清洁度
  • 1,235 评论 9.2/10 早餐
  • 1,124 评论 9.3/10 酒吧和饮品

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