宜必思曼彻斯特王子街酒店（全新宜必思客房） 3 星

客户意见评级 (ALL 评级) 4.2/5 882 评论

保证最优惠房价
宜必思曼彻斯特王子街酒店（全新宜必思客房） - Image 1
宜必思曼彻斯特王子街酒店（全新宜必思客房） - Image 2
宜必思曼彻斯特王子街酒店（全新宜必思客房） - Image 3
宜必思曼彻斯特王子街酒店（全新宜必思客房） - Image 4
Charles Street, Princess street, Lancashire, M1 7DG 曼彻斯特, 英国

描述

酒店其他优惠

  • 位于中心地段，附近交通发达便利

  • 位于 Manchester Piccadilly 和 Oxford Road 车站之间

  • 附近的地标包括 Manchester 市政厅和唐人街

  • Fogg's 餐厅供应丰富的各国美食

  • 酒店的便利设施包括免费无线网络和计算机使用

我们的客房

Take advantage of our Flight + Hotel offers

Discover
Discover

酒店位置

宜必思曼彻斯特王子街酒店（全新宜必思客房）

Charles Street, Princess street, Lancashire
M1 7DG 曼彻斯特
英国

GPS:53.474121, -2.237048

电话
传真 +44 161 272 5010

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 酒吧
  • 100% 无烟酒店
酒店附近
  • 停车

FOGGS SNACK MENU

Feeling peckish. You do not have to leave the hotel, inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone his favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  882 评论

TripAdvisor 评级  3.7/5  1,815 评论

Disappointing Ibis in Manchester center

Tripadvisor 评级 3.0/5

AnnDM Couples - 经 TripAdvisor 认证的评论

The dustiness in the room and in the carpeting brought on an asthma attack for which I needed to go to Manchester Infirmary to be taken care of. This is the first Ibis where I have stayed that does not have air-conditioning and because one cannot open the window more than a few centimeters, we could not ventilate the room sufficiently. I did ask if there were any rooms without carpeting but the answer was no. Since I had prepaid for a stay at the end of our trip as well, I wrote to the hotel asking if they would refund my payment since I was afraid that I might have another asthma attack if I stayed there again. No answer from the hotel. I would have appreciated at least a negative response to no response at all. We returned to the hotel as planned since I didn't want to lose the payment money. I asked if there were any rooms that had been more recently refurbished as I thought maybe there would be less dust imbedded in the newer carpets. I received a room that was supposedly recently refurbished and thankfully, I did not have any further problems. I am writing to complain about the lack of response to my email, and to complain about the cleanliness of the first room we stayed in.

First Disappointing Service at a Hotel I've stayed for 10 nights

Tripadvisor 评级 2.0/5

ctttttti 经 TripAdvisor 认证的评论

I'm a frequent guest at this Ibis location (this is my 10th night), but my recent experience left much to be desired. Upon arrival at check-in time after work, I was assigned a room on the first floor (the lowest floor for standard rooms), which was disappointing. When I politely requested an alternative room, the receptionist made a cursory attempt to check but quickly dismissed my request with "we are very full today." The front desk supervisor (someone more senior as she was not in uniform) overheard our conversation unhelpfully added that "all rooms were pre-arranged" - as if this prevented any accommodation of guest preferences. As a returning customer and a regular traveller as an Accor Platinum member, I am aware rooms can be reassigned if not occupied. "Pre-arrangement" seems like a convenient excuse to avoid a simple request. All rooms were the same price category so my preference should have been considered. Furthermore, the receptionist seemed unfamiliar with my booking details regarding the included breakfast (booked through an online agent). The breakfast was shown differently on their system when not booking directly from Accor, and the supervisor knew that. Despite having stayed here numerous times with the same rate without issue, the supervisor insisted I pull up my confirmation to show her and prove to her the breakfast was included. It was the hotel’s responsibility to make sure booking details are up and running, so asking me to do the work for them seemed very awkward and it seemed she was not aware this was an inconvenience to customers - not a single apology was made nor at least acknowledging that I was doing her a favour. The staff needs better training on handling room preference requests with genuine effort i.e. if the preferred room was not available then offer alternatives rather than ‘we don’t have that’ or ‘all rooms are preassigned’ Also, understanding how different booking platforms appear in their system. And finally, basic customer service - particularly the front desk supervisor I encountered. It didn’t seem like her attitude was intentional but I’m sure there are better approaches to customer requests. I've stayed at Ibis Budget and even cheaper hotels where staff were very easy-going with room requests and demonstrated better service overall. Disappointing experience for a loyal customer.

Dear Ctttttti, Thank you for sharing your detailed feedback and for your continued loyalty as a returning guest and Accor Platinum member. I’m very sorry to hear about the disappointing experience during your recent stay. I am sorry to hear that we did not meet the service standards you rightly expect, especially in terms of flexibility and communication. Your comments about the room allocation process and the handling of your breakfast inclusion highlight areas where we will need to reinforce both in training and in attitude. I particularly regret the inconvenience caused by the need to verify your booking details and the lack of proactive assistance or apology from our team. Please rest assured that your concerns have been noted, and we will address them internally to ensure a more responsive and guest-focused approach going forward. We value your loyalty and hope you might give us another opportunity to provide you with the level of service you deserve. Best regards, Emilio Aguera Assistant General Manager.

Very noisy throughout

Tripadvisor 评级 1.0/5

SeanDoyle1401 经 TripAdvisor 认证的评论

I came to stay obviously to get a good night sleepo as any guest would, and after initally putting me in the 'premium' rooms on the ground floor, which cost reasonably more than the normal rooms to find out that it is facing Factory nightclub, a famous student nightclub that runs till late on most night, the bass leaks through into the rooms and kept me up until very late. I decided to change rooms at 1am after being unable to sleep Not to mention the laundry room is right outside these premium rooms on the ground floor wich makes it loud no matter what room you go! Speaking to the manager the next day, he advised me that moivng up to the hiogher floors would be even noiser due to the rubbish truck that comes early in the mornign as they arent allowed in the city past 8am, the laundry truck that consistently came at 5am each morning! I would not advise staying here if you need a good night sleep or any comfort in sleep either

Dear Sean, Thank you for taking the time to share your experience. I’m very sorry to hear that your stay was disrupted by noise, and I understand how frustrating it must have been, especially when you were hoping for restful nights. We regret that both the external noise from the nightclub and the operational noise near your room negatively impacted your comfort. Your feedback regarding the challenges on different floors is very valuable, and we will continue to look for ways to minimize noise disturbances for our guests. We appreciate your comments and are sorry we didn’t provide the restful experience you expected. Best regards, Emilio Aguera Assistant General Manager.

Good as expected

Tripadvisor 评级 4.0/5

neverlandem Couples - 经 TripAdvisor 认证的评论

It’s as expected No bad surprises, friendly staff etc. Bed did have a rogue hair on it and the fitted sheet wasn’t on the mattress but rather a thin topper? but it was comfortable enough Again nothing incredible you get what you pay for but the staff were super friendly and happy to provide more pillows and towels great location too

Dear Neverlandem, Thank you for taking the time to share your experience. We're pleased to hear that your stay met your expectations and that our team made a positive impression with their friendliness and helpfulness. We’re also glad the location worked well for you. We apologize for the issue with the bed and linen. Your feedback is important, and we’ll share it with our housekeeping team to ensure better attention to detail moving forward. We hope to have the opportunity to welcome you again and provide an even more comfortable stay. Best regards, Emilio Aguera Assistant General Manager

great little place!

Tripadvisor 评级 5.0/5

karen d 经 TripAdvisor 认证的评论

great place. lovely bed and very comfy pillows sower wast great but it did the job! food and drink available NCP car park just right next to it entertainment in reception area, fussball and pool free water fointain breakfast available and room service

Dear S7929HQKarend, Thank you for your wonderful feedback! We're delighted to hear you enjoyed your stay and appreciated the comfy bed and pillows, as well as the convenient location and entertainment options in the reception area. It's great to know that the amenities like the water fountain, food and drink offerings, and nearby parking made your visit even more enjoyable. We’ve noted your comment about the shower, and we’ll take this into account as we look to make improvements. We look forward to welcoming you back for another great stay! Best regards, Emilio Aguera Assistant General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 1,366 评论 9.4/10 位置
  • 1,691 评论 6.5/10 房间
  • 1,320 评论 9.1/10 服务
  • 52 评论 8/10 上网
  • 973 评论 5.7/10 清洁度
  • 512 评论 7/10 早餐

支持方 Trustyou

我们在附近的其他酒店

我们位于 曼彻斯特 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。