ibis budget 曼彻斯特索尔福德码头酒店 2 星

客户意见评级 (ALL 评级) 3.9/5 1,653 评论

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19 Trafford Road, Salford, M5 3AW 曼彻斯特, 英国

描述

酒店其他优惠

  • ALLSAFE Clifton 认证酒店

  • 全天候提供"外带"小吃

  • 免费光纤无线网络

  • 由第三方为客人提供私人停车场（收费），实行先到先停原则。

  • 由第三方为客人提供私人停车场（收费），实行先到先停原则。

我们的客房

酒店位置

ibis budget 曼彻斯特索尔福德码头酒店

19 Trafford Road, Salford
M5 3AW 曼彻斯特
英国

GPS:53.469725, -2.282585

电话
传真 +44 16168480935

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 早餐
  • 100% 无烟酒店

早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  1,653 评论

TripAdvisor 评级  3.5/5  2,494 评论

Not great

Tripadvisor 评级 2.0/5

Jane T 经 TripAdvisor 认证的评论

Not great ,room was ok but breakfast awful,no cutlery, plates,juice,glasses ,cups, 2 slices of bread left,had to keep asking and the response was slow Charged for room twice and then impossible to speak to anyone by phone so not had it refunded yet

Basic and budget

Tripadvisor 评级 2.0/5

jodies152 Couples - 经 TripAdvisor 认证的评论

Stayed for one night, fair price of £35 but still could be better. The parking is £14 which extortionate, one lift was broken, someone was smoking cannabis in the room next door, our room was dusty, tv broken and bed is like concrete, didn’t sleep a wink and woke up in severe back pain.

Dear Jodie S, Thank you for taking the time to provide your feedback. We appreciate your comments regarding the pricing and the conditions of your stay. We apologize for the inconvenience caused by the broken lift and the issues with cleanliness and comfort in your room. Please rest assured that we take such matters seriously. We did evict a guest based on smoking illegal substances, apologies you had to experience that behavior. Your experience with noise disturbances is also regrettable, and we will review our policies to ensure a more pleasant environment for all guests. Best Regards Glen Anderson General Manager

Parking is £14 per night - add this to whatever price is shown. You pay at reception directly to Ibis.

Tripadvisor 评级 1.0/5

Lavaflovocals Couples - 经 TripAdvisor 认证的评论

Parking is £14 per night - don't be fooled by the hotel price. This isn't noted on their website or hotel agency app listings. Plug sockets are on the opposite side of the room, so you can't use your device and charge it at the same time - you'd need an extension cable.

Dear Lavaflovocals, Thank you for sharing your feedback. We’re sorry to hear about your parking experience and understand how this could be an inconvenience, I have reviewed all the sites and can confirm that the information on parking charges is present, the hotel does not own or operate the car park but pays the fees on behalf of the guests. We also appreciate your note about the room layout – we’ll pass this on to our team for possible improvements. We hope to have the chance to welcome you again and provide a more seamless experience. Kind Regards Glen

Overcharged for dirty room

Tripadvisor 评级 1.0/5

Ian W 家庭住宿 - 经 TripAdvisor 认证的评论

Charged twice for rooms. The acknowledged this and said they would refund. Seven days later this has not happened and after being cut off 13 times on phone I find them uncontactable. The accessible room had no towels and appeared not to have been cleaned properly

Dear Ian, I'm truly sorry to hear about your experience, and I can understand your frustration. This is certainly not the standard of service we strive to provide. I apologize for the overcharging and the delay in processing your refund. We also deeply regret the issues you encountered with the accessible room, including the lack of towels and cleanliness. This should not have happened, and we are taking immediate steps to address these concerns with our housekeeping team and review our billing processes. Please allow me to investigate this further and ensure the refund is processed as quickly as possible. Could you kindly contact us directly at h6003-GM@accor.com or provide your booking reference, so we can resolve this issue promptly? Again, I sincerely apologize for the inconvenience and the difficulty in reaching us. We value your feedback and will work hard to ensure this doesn’t happen again. Warm Regards, Kawtar Farah Team Leader

Quick night trip

Tripadvisor 评级 3.0/5

NAHFMH 经 TripAdvisor 认证的评论

We had a function in the quays and the other hotels were astronomically priced. It is what is. Its budget. The room was clean but basic. The shower was in the room which I hate in any hotel. The beds are a little hard but again it was £45 and we literally got ready went out and came back. It does what it says on the tin

Dear NAHFMH, Thank you for your review! We're glad to hear the room was clean and that our budget-friendly price worked well for your quick trip. We understand that the shower in the room and the bed comfort did not meet your standards, and we would like to apologies for that. It's great to know that the hotel met your needs for a short stay. We hope to welcome you back if you’re in the area again! Warm Regards, Kawtar Farah Team Leader

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其他网络用户评价我们的酒店

  • 1,985 评论 8.9/10 位置
  • 3,060 评论 5/10 房间
  • 1,985 评论 8.4/10 服务
  • 59 评论 7.9/10 上网
  • 1,862 评论 3.4/10 舒适度
  • 1,421 评论 6.3/10 清洁度
  • 1,081 评论 7/10 性价比
  • 649 评论 4.5/10 早餐

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。