Mercure Hotel MOA Berlin 4 gwiazdki
Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 170
336 pokoi i apartamentów (niektóre z nich zostały odnowione w 2018 r.)
40 sal konferencyjnych (do 2400 m²) przy najwyższej higienie i certyfikacie bezpieczeństwa MOA
Centrum fitness o powierzchni 170 m²
Połączenie z lotniskiem BER i wystawą ICC, autostradą/transportem publ., przystanki w pobliżu
Zdecydowanie bezpieczne: przestronna strefa hotelowa i kompleksowa higiena i bezpieczeństwo
Nasz 4-gwiazdkowy hotel dysponuje 336 pokojami z klimatyzacją, płaskim telewizorem, darmowym Wi-Fi i biurkiem. Możesz wybrać spośród centralnie położonych standardowych pokoi dwuosobowych z widokiem na atrium lub dwuosobowych pokoi superior z bezpośrednim widokiem na okolicę. Nasze duże apartamenty VIP oferują więcej miejsca na dobre samopoczucie, a apartamenty dwupoziomowe zapewniają atmosferę rodem z miejskiego loftu. Pokoje rodzinne mogą pomieścić do 4 osób.
Dostępne pomieszczenie
Stephanstrasse 41
10559 BERLIN
Niemcy
BUS 123: 123 Stendaler Strasse
HAUPTBAHNHOF: 123 Stendaler Strasse
U9: U 9 BIRKENSTRASSE
BERLIN TEGEL W 6km / 3,73 mil
Pozycja GPS:52.532171, 13.344161
Zameldowanie od: - Wymeldowanie do:
Z niecierpliwością czekamy na ponowne spotkanie od 9 maja w Moa Eat. W niedziele restauracja jest zamknięta.
Nasz bar jest obecnie zamknięty od 18:00 do 23:00. Oferujemy nasze menu przekąsek z pysznym jedzeniem i napojami.
Sala fitness o powierzchni 170 m² oferuje dużo miejsca: Znajdziesz u nas sprzęt do treningu cardio i siłowego na idealny trening. W strefie fitness jest również mata do ćwiczeń na relaksującą sesję jogi.
100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu
Dowiedz się więcejOcena na stronie TripAdvisor 2.0/5
kamenkov Couples - Opinia zatwierdzona w TripAdvisor
Very unpleasant situation happened with us in Mercure Hotel MOA Berlin. We decided to go for our holidays to this hotel because they had special offer for our dates: free breakfast. Our family and our friends booked hotel rooms separately. Everything was good during our staying there. Except one thing. When we were going away from the hotel, they told us that this offer is not available for us. But for our friends it’s ok. They didn’t pay anything extra. But we payed extra money for all breakfasts. We didn’t like that. It was very unpleasant. And we give you suggestion to be careful and attentive with their offers, presents and discounts.
Dear Guest, thank you for your visit. I'm very sorry if there were any misunderstandings. I assume you and your friends have booked different rates. I would be happy to check this, which unfortunately is not possible without your name. You can contact me at any time and I'll explain the situation. Please be sure, your well beeing is very importand to us and we are sorry about the experince you made. We wish you all the best- your Moa Team
Ocena na stronie TripAdvisor 5.0/5
marinbastic Rodziny - Opinia zatwierdzona w TripAdvisor
Very nice breakfast, big rooms, everything is clean, friendly staff, location is good close to metro and 10min to city center, parking is ok but expensive. Hotel for every recommendation. Berlin is the best.
Hello from Berlin marinbastic, Thanks a lot for your positive review about your stay in our hotel. We are pleased to read that you were totally satisfied with all of our hotel facilities and with our personal service. We hope to welcome you soon again. Merry Christmas & Happy New Year! Kind regards, your MOA Team
Ocena na stronie TripAdvisor 2.0/5
meryemokluoglu Pobyt służbowy - Opinia zatwierdzona w TripAdvisor
restaurant meal were not on good. the choices were limited and taste was fade. Rooms without window to outside was a bad experience for me. during the night not possible to sleep with open windows. as soon as some one was walking in the reception area it went loud.
Dear guest, thank you for your honest feedback. We regret if we did not fulfill your expectaions. We are sorry you weren't satisfied with the offer at the restaurant. We would like to pamper every guest and therefore ask you to contact our service staff directly on site so that we can bring something different. Also the rooms can be changed if you ask for a room move. We hope beside this cases you enjoyed your time in Berlin and we get another chance to convince you? All the best - your Moa Team
Ocena na stronie TripAdvisor 4.0/5
FinsV1 Solo travel - Opinia zatwierdzona w TripAdvisor
I like this hotel very much. It's modern and it is situated in a nice area, close to shops, restaurants and public transport. You don't notice the mass tourism in this hotel and the staff is friendly. My stay this time was very pleasant. The room was nice and clean at arrival and available early. One of the reasons for me to book this hotel for this occasion was also the possibility to choose for early check-in. It costs €30 extra, but it could be a good solution when your flight arrives early. The check-in went smoothly. A young man, I think it was one of his first working days, was very friendly and correct. In this hotel you will be encouraged to re-use your towels or voluntarily skip the cleaning service. In exchange for skipping the cleaning service, you'll be offered a free soft drink from the hotel bar or 150 points on your Accor membership. I chose to skip the cleaning service for one day , but didn't get the promised points credited. The next day, the cleaners had some minor misses in the bathroom. Nothing really to worry about, but in my opinion I should be able to expect better in a 4-star hotel. Check-out went very smooth and friendly. Unfortunately I didn't get an invoice, neither on paper nor electronically. Also, the number of Accor points credited for my stay to my account was lower than expected. Wrote an email to the hotel about that, but haven't received a response yet. I would have expected to have a reply within 24 hours. I am probably a difficult guest for the hotels I stay in. I want good quality against a good price, friendly and excellent service. During previous stays, this hotel met or sometimes exceeded my expectations. This time there were a few minor misses. I will stay in this same hotel next month. Because overall, I am very satisfied and can recommend this hotel to everyone.
Dear FIns, Thank you Vincent for this detailed feedback. As I wrote you above, I have shared this review with the team. We have send you an answer to your mail and our Front Office Manager has credited your points to your account. Can you pleae check your Spam. Also we tried to meet you when you stayed with us last time. Because your wellbeeing is very importand and we regret if we missed the chance to meet you in person. We are looking forward to your next stay and we would be happy to get the chance fop a short meeting to speak about your special needs and wishes. Best wishes - Guest Relation Manager
Ocena na stronie TripAdvisor 5.0/5
marijke1974 Couples - Opinia zatwierdzona w TripAdvisor
Location is very convenient. Lots of nice restaurants in walking distance and public transportation is nearby. Our room was very clean and comfortable. During our stay it was extremely hot in Berlin but the hotel and our room stayed nice and cool. Staff was very friendly. Next time in Berlin we’ll be staying here again.
Dear guest, we are really happy about this gret feedback! Thank you very much and all the best. Your Moa Team
Najnowsze opinie: 20
Partner: TripAdvisor