Pullman Berlin Schweizerhof

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 2 721

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Opis

O hotelu

  • Zlokalizowany przy ogrodzie zoologicznym, zaledwie kilka kroków od Kurfürstendamm

  • Darmowe Wi‑Fi na terenie całego hotelu

  • 18 elastycznych sal konferencyjnych pełnych światła dziennego, niektóre z tarasem

  • Garaż z bezpośrednim wejściem do hotelu

  • Lounge Fit&SPA z basenem

Nasze pokoje

Lokalizacja hotelu

Pullman Berlin Schweizerhof

Budapester Strasse 25
10787 BERLIN
Niemcy

Pozycja GPS:52.506158, 13.343712

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa
W pobliżu obiektu
  • Parking

BLEND BERLIN KITCHEN AND BAR

Restauracja BLEND Berlin Kitchen and Bar czerpie inspirację z etnicznej kuchni miasta, odzwierciedlając ducha wielokulturowego Berlina: nowoczesność, styl miejsku i kreatywny akcent.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 2 721

Ocena TripAdvisor  4.5/5  Liczba opinii: 4 446

Certyfikat Doskonałości 2024

Udany pobyt , personel wspaniały

Ocena klientów 5.0/5

Alan Pobyt służbowy - Opinie potwierdzone ALL

W dzień wymeldowania recepcjonistki byli naprawdę bardzo uprzejmi i pożyteczni

Drogi Alan, Dziękujemy za poświęcenie czasu na napisanie tej recenzji. Cieszymy się niezmiernie, że Państwa pobyt w naszym hotelu był udany. Jesteśmy zachwyceni, że nasz personel spełnił Państwa oczekiwania i przyczynił się do pozytywnych wspomnień z wymeldowania. Wierzymy, że nasze wysiłki, by zapewnić niezapomniane doświadczenia każdemu gościowi, przekładają się na takie właśnie momenty. Mamy nadzieję, że wkrótce będziemy mogli gościć Cię ponownie. Pozdrawiamy. Hotel Pullman Berlin Schweizerhof

Ensure that your room is in the hotel building and not in the neighbouring building!

Ocena na stronie TripAdvisor 2.0/5

SKNA Rodziny - Opinia zatwierdzona w TripAdvisor

We booked a room and a ”deluxe suite” to our extended family to ensure that we had a nice room and views for the new year. Unfortunately, the rooms were a huge disappointment. We would never have booked rooms in a separate small building, approximately 100 m from the hotel, facing the other side of the block. Worst of all, our rooms are not even on the same floor. The only way to get to our rooms from the reception is through a lengthy underground tunnel, passing by toilets, spa, swimming pool and using two elevators. The tunnel even includes stairs. Worst of all, the ”deluxe suite” is located in the first floor, partially UNDERGROUND!! We reserved for and paid for a suite in a good class hotel - what we received is simply not what we paid for. We booked the rooms through the hotel website and are members in AllAccor so there are regular excuses why our rooms are as they are. All in all, the hotel should not sell these rooms as normal rooms and, especially, as a ”deluxe suite” which this clearly is not. Otherwise, the hotel seems nice, service is good and the breakfast especially was impressive. Unfortunately, it seems that we are not even staying in the hotel. It will be also be difficult for the grandparents in their 70s to carry their suitcases from here to the reception!

Dear Guest, Thank you for taking the time to provide this feedback. We are delighted that you found our service to be commendable and that our breakfast selection impressed you, with options like our live cooking station, vegan corner, and sparkling wine to start your day on a high note. However, we are deeply sorry to hear about your dissatisfaction with the room allocation, particularly regarding the location of the deluxe suite. While our goal is to provide a comfortable and enjoyable experience for all our guests, it appears that we missed the mark in this instance. Moreover, we understand that the accessibility of the room presented a challenge, especially for your elderly family members. We sincerely apologize for any inconvenience this has caused. Please know that our team is dedicated to ensuring the comfort and satisfaction of our guests, and we regret that we did not meet your expectations. Nonetheless, we are pleased that the overall impression of our hotel was positive. The central location near KaDeWe, the shopping street Ku'damm, and Potsdamer Platz is indeed one of our highlights, offering our guests an ideal base for exploring the beautiful city of Berlin. We look forward to welcoming you very soon. Best regards, Hotel Pullman Berlin Schweizerhof

Charged Twice and stitt no refund

Ocena na stronie TripAdvisor 1.0/5

David B Opinia zatwierdzona w TripAdvisor

My daughter in law booked and paid for 2 rooms but the hotel charged me for the 3 night stay again after our departure and even after I have mailed and sent them proof of the charge I have had no response from them and it has changed my whole memory of my visit

Dear Davidbd, Thank you for taking the time to share your feedback. We are deeply concerned to read about the issues with the billing for your stay. It is of utmost importance to us that billing is clear and accurate, and we apologize for any inconvenience caused. We understand that such situations can impact your overall memory of your visit, and for that, we are truly sorry. Your experience is not reflective of the high standards we set for ourselves at Pullman Berlin Schweizerhof. Rest assured, we are looking into the matter with the highest priority to ensure that the double charge is rectified and that you receive the necessary refund. We appreciate your patience and understanding as we work to resolve this. Should you wish to discuss this further or require any assistance, please do not hesitate to reach out directly to our front desk team at +49 30 26960 or via email at h5347@accor.com. We are committed to providing our guests with exceptional service, and we take feedback like yours seriously in our ongoing efforts to improve. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Hotel Pullman Berlin Schweizerhof

Very stressful experience

Ocena na stronie TripAdvisor 1.0/5

Chris B Rodziny - Opinia zatwierdzona w TripAdvisor

We visited at the beginning of December. Having paid upfront direct with the hotel on our departure they charged us for our stay again. Having challenged this we were ashore they had refunded this. Two of our party were not refunded and despite contacting the hotel have been ignored with no refund. A week later the others in our party have had more money taken off our card without permission or explanation. Again the hotel ignore all correspondence. We are currently going through our credit card company to hopefully reclaim our money. DO NOT TRUST THESE PEOPLE

Dear Chris, Thank you for taking the time to share your feedback. We are sorry to hear about the difficulties you faced during the payment process and the subsequent communication challenges. It is concerning to learn of the situation regarding the additional charges and lack of timely response. We understand how frustrating this must be for you and your party. We take such matters very seriously and are looking into the circumstances to prevent such an occurrence in the future. We apologize for any inconvenience and distress this has caused. Our guests' trust is paramount, and we are committed to resolving this matter to your satisfaction. We appreciate your patience as we work with your credit card company to rectify the issue. We hope that you will return in the future for a more enjoyable stay. Kindest regards, Hotel Pullman Berlin Schweizerhof

Sleek design City hotel

Ocena na stronie TripAdvisor 5.0/5

WorldofDave2022 Couples - Opinia zatwierdzona w TripAdvisor

I was delighted with be location of this hotel within walking distance of a lot of Berlin’s main attractions. It was Also quite easy to get to the hotel from Berlin Brandenburg airport. A direct train to the Zoologischer train station which was 5 mins away. Our main purpose of our visit to Berlin was to explore the Xmas markets and there was a lovely one just 5 mins away . The hotel itself is very modern with quite unusual design touches which make it really stand out from the others. They use Zoo/animal theme references through out given its proximity to the Berlin Zoo. Our Room was spacious with all modern conveniences including a fully stocked mini bar. We ate in the hotel restaurant on one of the nights and really enjoyed our meal there. The hotel also boasts a leisure center and swimming pool but unfortunately we didn’t have the time to use them on this occasion. Hopefully next time.

Dear Guest, Thank you for this great review. We're thrilled to hear that your stay with us was memorable. We are pleased that you appreciated our central location, which is indeed perfect for exploring the Christmas markets and other attractions in Berlin. Our unique design, inspired by the proximity to the Berlin Zoo, is something we take great pride in; it's wonderful to know that it contributed positively to your experience. Additionally, we're delighted that you found our rooms to be spacious and well-equipped for a comfortable stay. It's also great to hear that your dining experience at our BLEND berlin kitchen and bar was enjoyable. While you didn't have the opportunity to use our extensive leisure facilities, including Berlin's largest hotel pool, we hope you will on your next visit. We look forward to welcoming you back soon. Kind regards, Hotel Pullman Berlin Schweizerhof

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 1 257 Liczba opinii 8.9/10 Lokalizacja
  • 1 808 Liczba opinii 7.4/10 Pokój
  • 1 976 Liczba opinii 8.1/10 Obsługa
  • 85 Liczba opinii 4.8/10 Internet
  • 1 092 Liczba opinii 8.6/10 Śniadanie
  • 828 Liczba opinii 7.5/10 Komfort
  • 731 Liczba opinii 6.1/10 Czystość
  • 634 Liczba opinii 7.9/10 basen

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