Veranda Resort Pattaya - MGallery 5 stars

Customer review rating (ALL Rating) 4.4/5 1,437 reviews

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211 Moo 1, Na Jomtien, Sattahip, 20250 CHONBURI, Thailand

Description

Hotel extras

  • MyGlass - Enjoy a free flow soft drink & unique beverage experience with MyGlass package.

  • MyKids - Keep your kids happy with activity, kids meal and more with MyKids package.

Our accommodation(s)

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Hotel location

Veranda Resort Pattaya - MGallery

211 Moo 1, Na Jomtien, Sattahip
20250 CHONBURI
Thailand

GPS:12.859219, 100.896925

Telephone
Fax +66 38 111 890

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,437 reviews

TripAdvisor Rating  4.5/5  915 reviews

Certificate of excellence 2024

Amazing

TripAdvisor rating 5.0/5

Ihssane M TripAdvisor review

The resort is well maintained and the staff are friendly. The General Manager Mr. Hamza greeted us and took good care of us. The breakfast spread is tasty and food at I sea Sky is delicious, we tried the steaks and the taste is immaculate. We will visit again

Dear signature 582ihssanem, Thank you for your amazing review! I’m delighted to hear that you enjoyed your stay at Veranda Resort Pattaya Na Jomtien - MGallery. It’s wonderful to know that you found the resort well-maintained, the staff friendly, and the food outstanding. I’m glad I had the opportunity to greet you personally and that you enjoyed the delicious breakfast spread and immaculate steaks at I Sea Sky. We look forward to welcoming you back for another memorable visit soon! Warm regards, Hamza Cofi General Manager Veranda Resort Pattaya Na Jomtien MGallery

Mediocre stay, less likely to return.

Customer review rating 3.0/5

Chris Families - Confirmed reviews ALL

Good sized bed, acceptable furnishing that need upgrading. Breakfast selection limited. Hotel staffs not friendly.

Dear Peng Kwan C., Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Preeyaporn T. Guest Experience Manager

Beautiful hôtel but could be better

Customer review rating 3.0/5

Max J. Families - Confirmed reviews ALL

Nice place and very nice staff. Unfortunately I round several things that doesn’t look so normal for this kind of hotel. Big thumbs up for the very nice staff

Dear Maxime Francois Andre J., We very much appreciate your comments to receive positive feedback with the very nice staff. I will share your comments with our team. And am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Preeyaporn T. Guest Experience Manager

A truly wonderful experience.

Customer review rating 4.5/5

Marie Families - Confirmed reviews ALL

I decided to stay one night at this hotel because I was too tired to drive back home. Making that decision was difficult because it was hard to find good and detailed reviews. I am so glad I decided to go there and experience this level of hospitality. The staff was very accommodating even though my reservation was made last minute. As an Accor platinum member I received a free set of afternoon tea which was delightful. The team also had complementary beverages at check-in for all guest. The reception our luggage to the room while we were enjoying our tea. Then a staff escorted us to the room and Gave us a tour. The room was beautifully decorated and I was upgraded to ocean view which was amazing. We also had a free minibar included. A moment later another staff arrived with more welcome treats. Finding a room with 2 queen beds in Accor properties is very difficult and It is so great that they have this option. The pool is beautiful with an amazing view. For dinner we had the most juicy burgers in the lawn area. Overall a short but excellent trip. I already booked my next trip and can't wait to go back.

Dear Marie-Lyne T., We very much appreciate your comments regarding your stay at the Veranda Resort Pattaya - MGallery. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Preeyaporn T. Guest Experience Manager

Customer review rating 2.5/5

Aehaeh Families - Confirmed reviews ALL

no specials from hotel ABF are not good to pay amount 1,500 THB/person its too expensive and not much buffet lines in the room least bin to drop off trash just only use eco hotel

Dear Paradonphap L., Thank you for taking the time to tell us about your experience at the Veranda Resort Pattaya - MGallery. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At MGallery, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Preeyaporn T. Guest Experience Manager

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Other web-users rate our hotel

  • 447 reviews 8.2/10 Location
  • 1,183 reviews 8.1/10 Room
  • 1,280 reviews 8.6/10 Service
  • 17 reviews 6.1/10 WiFi
  • 533 reviews 8.5/10 Food
  • 464 reviews 7.8/10 Comfort
  • 427 reviews 8.8/10 Vibe
  • 424 reviews 8.2/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.