Mercure Singapore Bugis 4 gwiazdki

Ocena klientów (Ocena ALL) 4.3/5 Liczba opinii: 4 440

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Opis

O hotelu

  • W sercu dzielnicy handlowej, artystycznej i kulturalnej Singapuru

  • Ballroom and meeting rooms with natural daylight suitable for business, social or wedding.

  • Sale konferencyjne z dziennym światłem, darmowa sieć WIFI i całodobowa obsługa pokoi

  • 5 minut do Bugis MRT, blisko Suntec i Marina Bay Sands, 15 minut spacerem do Orchard

  • Całodobowa siłownia, Sky Deck i basen typu infinity

Nasze pokoje

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Lokalizacja hotelu

Mercure Singapore Bugis

122 Middle Road
188973 SINGAPUR
Singapur

Pozycja GPS:1.299523, 103.853104

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.3/5  Liczba opinii: 4 440

Ocena TripAdvisor  3.8/5  Liczba opinii: 1 807

Evrything here is good.

Ocena na stronie TripAdvisor 5.0/5

roy_nica Opinia zatwierdzona w TripAdvisor

Everything here is good. We had several times here at Mercure Singapore Bugis. Good Staff, we met Ms.Joey Ong, Mr.Cuma, Mr.Abdulah, Ms. Avigail. We have an upgrade room with sofa bed. We're also have new experience that our package about to pickup when we had check out the Hotel. All Staff help us with it with no hesitation. The best breakfast ever, our kids enjoy to eat bacon, scramble egg, noodle soup, nasi lemak, hakau, yoghurt smoothies, waffle and fried potatoes. We are hoping that we can stay there everytime we go to Singapore. Thank you so much.

Great Hotel in a Great Location

Ocena na stronie TripAdvisor 5.0/5

Stephen M Opinia zatwierdzona w TripAdvisor

I absolutely love staying here. Amazing location, very clean hotel and the staff are always amazing. The buffet breakfast is an absolute must if you're staying here. So many choices and something for everyone. The pool is amazing and a great way to start your day.

Accomodating friendly front desk staff at your services

Ocena na stronie TripAdvisor 4.0/5

MMHBA912 Opinia zatwierdzona w TripAdvisor

Check-in and Checking out processes were fast, smooth and efficient. There was minimal waiting time for room allocation during check in. Front desk staff were friendly and acomodating to our request.

Very Disappointed regarding the Check-in Experience – Mercure Bugis

Ocena na stronie TripAdvisor 1.0/5

Jihan M Opinia zatwierdzona w TripAdvisor

Dear Management Team, I am writing to formally express my deep disappointment regarding the very unpleasant experience my family and I had during our check-in at Mercure Hotel Bugis on Christmas Day. We had planned to celebrate Christmas at your hotel as a family, and this was our first time staying at Mercure, especially with our son. Unfortunately, the experience was ruined due to the unprofessional handling of our check-in by your staff member, Mr. Kenny Tay. During check-in, Mr. Kenny Tay insisted on seeing a physical NRIC. As residents of Singapore, we are now using the digital NRIC via Singpass, which is an official government application and widely accepted. Despite explaining this, he refused to acknowledge or consider the digital ID, which was very disappointing and unreasonable. What made the situation worse was his response. Instead of offering a solution or providing assistance—such as allowing us to check in first and requesting the physical ID later—he told us to cancel our booking simply because we did not have the physical card at that moment. This is unacceptable. A hotel staff member should be trained to assist guests, not dismiss them. Furthermore, his attitude lacked sincerity, empathy, and professionalism. There was no proper explanation, no effort to resolve the issue, and no apology. His behavior left a very poor impression of Mercure Hotel and completely ruined what was supposed to be a joyful Christmas celebration with our family. In the end, we were forced to cancel our reservation, and we will not be returning to Mercure Hotel if this is the level of service provided to guests. I sincerely hope that management will take this matter seriously, review your check-in procedures, and provide proper customer service training to your staff so that other guests will not experience the same disappointment. Thank you for your attention to this matter.

Highly recommended and great value for money

Ocena na stronie TripAdvisor 5.0/5

Neil F Opinia zatwierdzona w TripAdvisor

Extremely comfortable bed, probably the best shower I have ever taken and very conveniently located. Staff were kind and professional allowing us a very early check in.

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 670 Liczba opinii 9.8/10 Lokalizacja
  • 3 122 Liczba opinii 5.7/10 Pokój
  • 2 348 Liczba opinii 8.3/10 Obsługa
  • 40 Liczba opinii 9/10 Internet
  • 1 688 Liczba opinii 3.1/10 Komfort
  • 1 023 Liczba opinii 7.7/10 Czystość
  • 809 Liczba opinii 6/10 Udogodnienia
  • 728 Liczba opinii 6.9/10 Śniadanie

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