ibis Singapore on Bencoolen 4 gwiazdki

Ocena klientów (Ocena ALL) 4.4/5 Liczba opinii: 3 197

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170 Bencoolen Street, 189657 SINGAPUR, Singapur

Opis

O hotelu

  • We wszystkich pokojach można korzystać z darmowej sieci WIFI

  • Położony w centrum miasta z łatwym dostępem do środków transportu publicznego i atrakcji

  • Pokój z wysokim sufitem, darmowe Wi‑Fi, dostępność roweru bambusowego, przydomowy fitness

  • Międzynarodowe śniadanie w formie bufetu - bez ograniczeń

  • Akcje ekologiczne

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Lokalizacja hotelu

ibis Singapore on Bencoolen

170 Bencoolen Street
189657 SINGAPUR
Singapur

Pozycja GPS:1.301222, 103.852673

Telefon
Faks +65 6593 2889

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta niedozwolone
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.4/5  Liczba opinii: 3 197

Ocena TripAdvisor  4.1/5  Liczba opinii: 7 467

Certyfikat Doskonałości 2025

Extremely Disappointing Stay — Misleading Offers and Poor Service

Ocena na stronie TripAdvisor 1.0/5

Luciana M Opinia zatwierdzona w TripAdvisor

My family and I booked a family room for four people: two adults, one teenager, and one child. Upon arrival, we were given a room with one queen bed and one single bed. According to the hotel manager, a man named Roger, the queen bed was supposed to be shared by three people — two adults and one child. This was already unacceptable. To make matters worse, we had purchased a “breakfast promotion” offered directly through the hotel’s website. This promotion appeared as a pop-up during the booking process, stating that if you bought breakfast for two adults, the remaining guests would have breakfast “for free.” However, upon check-in, we were informed that the children were not included and that we would need to pay extra for their breakfast. We spoke with Roger about this issue and even escalated it to the Accor Group, which owns the Ibis brand. Unfortunately, nothing was done. Accor simply stated that the issue had to be resolved locally, refusing to take any responsibility for the misleading communication and promotion used by this hotel. When I chose an Ibis property, I expected reliability and the security that comes with the Accor brand, but we were completely disappointed. We stayed at this hotel for 12 days, and the only way to have breakfast for everyone was to pay extra for the children or limit ourselves to six days of breakfast. Moreover, the breakfast price listed online was actually higher than the price charged on-site. The breakfast itself was very basic, offering the same items every day, only two kinds of fruit, and no yogurt — which is unacceptable for a continental and Asian breakfast. Regarding room service, it was also disappointing. On several occasions, we returned at night to find no towels or hygiene products. Overall, be very careful with this hotel. It offers one thing and delivers another. The so-called “promotions” are misleading, and the management is unhelpful. The manager, Roger, kept saying that this was the hotel’s policy but could not show us any link or document to prove it, only suggesting that we “look for it on the Accor website.” In summary: I do not recommend Ibis Singapore on Bencoolen. It is a low-quality hotel, with fake promotions, poor service, and no support from the Accor Group.

Very good experience

Ocena na stronie TripAdvisor 4.0/5

Quest26914441521 Opinia zatwierdzona w TripAdvisor

Rooms are very small for a family of 4 but the breakfast buffet is delicious. Great selection of food and lovely people that work there. We had complimentary daily drinks in the mini fridge in the room as we are good members of Accor. We loved the experience and its walking distance to everything. Our room was very clean and bed is comfortable. We requested lower pillows and we got them. Very helpful Location is great and so close to MRT, little India, Arab street, bugis market, etc. Definitely location is a plus Thank you for everything.

Dear Quest26914441521, Thank you for sharing your feedback. We’re delighted you enjoyed our breakfast buffet, the cleanliness and comfort of your room, and that our team could assist with your pillow request. We appreciate your understanding of the room size and are glad you found our location convenient for exploring nearby attractions. Your kind words encourage us to keep delivering great experiences. Warm regards, Bernette Loh Executive Secretary

Convenient Stay for the F1 Weekend

Ocena na stronie TripAdvisor 4.0/5

Opt1mus Opinia zatwierdzona w TripAdvisor

Hotel was just within a 5-15 minute walk from everything we needed. 1. Bugis MRT station to get us to the race track 2. Albert Hawker Centre for our meals 3. St. Joseph Church for Sunday Mass 4. Raffles City for shopping 5. Plus a 7-11 convenience store right beside the hotel Only issue was the long queue for the breakfast buffet but lots of restaurant alternatives nearby.

Dear Opt1mus, Thank you for your kind feedback regarding your stay with us during the F1 weekend. We are delighted to hear that our location provided you with convenient access to various attractions, dining options, and transportation. We appreciate your understanding regarding the breakfast queue. While we strive to provide a pleasant dining experience, peak times can sometimes result in longer waits. Your feedback is valuable to us as we aim to enhance our guests' experiences. Warm regards, Bernette Loh Executive Secretary

My visit to Singapore

Ocena na stronie TripAdvisor 5.0/5

Wander23024281924 Opinia zatwierdzona w TripAdvisor

We spent a wonderful 3 days and nights at this hotel. The staff was amazing and we had a great time. Nice location and amazing views

Dear Wander Thank you for your kind words regarding your recent stay with us. It is gratifying to hear that you found our staff attentive and enjoyed the location and views. We hope to welcome you back for another memorable experience in the future. Warm regards, Bernette Loh Executive Secretary

Clean and convienient

Ocena na stronie TripAdvisor 4.0/5

Nigel_958 Couples - Opinia zatwierdzona w TripAdvisor

Good location, easy to walk to the sights or get MRT trains. The rooms have everything one needs and are very clean/well serviced. However found the air conditioning a bit ineffective. There is a very good selection for breakfast. Absolutely fine for a budget city centre hotel.

Dear Nigel Bostock, Thank you for your positive feedback regarding your recent stay. We are pleased to hear that you found our location convenient and our rooms clean. Your comments about the air conditioning will be taken into consideration as we strive to enhance our guest experience. Warm regards, Bernette Loh Executive Secretary

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 2 509 Liczba opinii 9.7/10 Lokalizacja
  • 2 319 Liczba opinii 7/10 Pokój
  • 1 917 Liczba opinii 8.6/10 Obsługa
  • 65 Liczba opinii 8.2/10 Internet
  • 1 082 Liczba opinii 8.9/10 Czystość
  • 739 Liczba opinii 8.2/10 Śniadanie
  • 581 Liczba opinii 8.2/10 Jedzenie
  • 45 Liczba opinii 7.9/10 Strefa wellness

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Minimalna, szacunkowa cena za 1 noc dla 1 osoby w danej kategorii cenowej pokoju, bez usług dodatkowych, bez śniadania. Odpowiada najniższej cenie zwykłej obejmującej wszystkie podatki (Niektóre podatki należy opłacić po przybyciu do hotelu (np. podatek turystyczny) zgodnie z obowiązującymi przepisami lokalnymi.) w danym obiekcie, dostępnej danego dnia na stronie https://all.accor.com/, za pobyt na jedną noc rozpoczynający się w ciągu kolejnych 20 dni. Cena zmienna uzależniona od okresu i dostępności. Cena jest gwarantowana tylko w momencie rezerwacji. Opłaty za wszystkie rezerwacje (zagraniczne) dokonywane są w walucie kraju, w którym znajduje się hotel. Gwarantowana jest tylko kwota potwierdzona podczas rezerwacji w walucie kraju, w którym znajduje się hotel. Szacunkowa wysokość opłaty w Twojej walucie może zostać wskazana, ale nie stanowi ona ceny umownej. W momencie płatności Twój bank może obciążyć Cię opłatami bankowymi i/lub opłatami za przewalutowanie.