ibis Kyiv Railway Station 3 étoiles

Note Avis clients (Note ALL) 4.8/5 397 avis

ibis Kyiv Railway Station - Image 1
ibis Kyiv Railway Station - Image 2
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Description

Les plus de l'hôtel

  • Près de la gare centrale.

  • Salles de conférence entièrement équipées, WIFI gratuit dans tout l'hôtel et espace affaires.

  • Petit déjeuner buffet chaud et copieux servi de 4 h à midi.

  • Free WiFi throughout the hotel and business area.

  • Just few steps away from the Sky Bus to the airport stop.

Nos hébergements

Profitez de nos offres Vol + Hôtel

Découvrir

Localisation de l'hôtel

ibis Kyiv Railway Station

Sicheslavska 6
03049 KIEV
Ukraine

GPS:50.440379, 30.484706

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Restaurant
  • Accessible en fauteuil roulant
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
A proximité
  • Parking

IBIS KITCHEN RESTAURANT

Le restaurant vous accueille pour le petit déjeuner, les déjeuners de groupe et les pauses-café.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.8/5  397 avis

Note TripAdvisor  4.5/5  455 avis

Bonne prestation globale, emplacement pratique

Note Avis clients 3.5/5

Xavier Professionnel - Avis confirmés ALL

Rien a redire sur la chambre, la propreté, l'accueil ou le petit déjeuner ainsi que le restaurant qui sont parfaits. Problème de wifi néanmoins dans une partie de mon étage, ce qui empêche de travailler, et soucis sur les boutons de l'ascenseur qui impose de descendre les étages à pieds pour le prendre plus bas. Des soucis temporaires qui seront vite règles j'en suis sûr !

Dear Xavier T., Thank you for taking the time to tell us about your experience at the ibis Kyiv Railway Station. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are glad that you noted the high level of comfort and cleanliness of the rooms, the friendliness and attentiveness of the staff, as well as the quality and variety of food in our restaurant. At the same time, we sincerely apologize for the temporary technical inconveniences with the Wi-Fi on your floor and the faulty elevator buttons. This information has been immediately forwarded to our technical department for their prompt and final resolution. We understand that such problems could have negatively impacted your comfort, and we sincerely apologize for this. We would like to point out that according to the terms of your booking, your card could not have been charged in advance for your stay. Payment for the room, according to the rules, is made exclusively at the reception desk during your check-in. Payment for restaurant services also cannot be charged to the card indicated in the booking. According to the policy, payment for food is made directly at the restaurant after receiving the service. We appreciate your feedback and hope that you will choose our hotel again for your next visit. We will do our best to make your stay impeccable. Sincerely, Olha Danyliuk - Front Office Supervisor ha…

Bien situé près de la gare en face d'une jolie église

Note Avis clients 5.0/5

Zargo En couple - Avis confirmés ALL

Nous avons bien apprécié l’hôtel. Mais repartant très tôt (5h) nous regrettons une petite bouilloire avec quelques dosettes de café ou au moins un distributeur de boissons dans le hall

Dear Giancarlo F., We very much appreciate your comments regarding your stay at the ibis Kyiv Railway Station. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are pleased to inform you that the rooms of the Family and Premium categories are equipped with a kettle and a tea/coffee set. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yulia Ponomarchuk - Assistant Front Office Manager ha…

Bien situé et confortable

Note Avis clients 5.0/5

Anonyme Voyage solo - Avis confirmés ALL

Pratique, confortable, services très bons et parlent anglais

Madame A. Elizabeth, Nous vous remercions pour vos commentaires suite à votre séjour à ibis Kyiv Railway Station. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs Yulia Ponomarchuk - Assistant Front Office Manager ha…

Décevant

Note TripAdvisor 3.0/5

doudou5754 En couple - Avis TripAdvisor

Nous oublions forcément toutes les qualités des services fournis par un hôtel très bruyant pendant 2 nuits de 00h00 à 3h00 nous avions prévenu la réception qui a daigné réagir ! C’est bien dommage car les services fournis sont en hausse !!

Dear doudou5754, Thank you for taking the time to tell us about your experience at the ibis Kiev Railway Station. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Let me kindly inform you that our reception desk works 24/7 and if you need any assistance even at night, we are ready to help you immediately any time. But please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Artur Shvets-Bohdanov - Front Office Manager ha034-fo@accor.com

Service nocturne à revoir

Note TripAdvisor 3.0/5

Bronquistador En couple - Avis TripAdvisor

La localisation de cet hôtel est un point fort. Les chambres sont plutôt spacieuses et bien agencées. Cependant, nous avons essayé de joindre la réception à plusieurs reprises via le téléphone de la chambre, aucune réponse. Aucun service de petite restauration ou boissons durant la nuit contrairement à ce qui est indiqué sur le site internet…

Dear Bronquistador, Thank you for choosing ibis Kiev Railway Station hotel for your accommodation in Kyiv and for your detailed feedback. We appreciate your positive review regarding the convenient location and comfort of our rooms. However, I was concerned that you were not fully satisfied with the working hours of our restaurant, and for what I would like to apologize to you. I understand how inconvenient it could be for travelers who arrive after 11 pm. We are working now on the grab&run option to make food and drink available at our hotel 24 hours. Concerning the information on our site, let me kindly inform you that after receiving your comment, we updated this info. Once again, thank you for your valued and loyal feedback. We will be more than happy to welcome you back at ibis Kiev Railway Station hotel and promise to do our best to make your next stay more enjoyable and comfortable than the previous one. Sincerely, Viktoria Nikitchuk - Room Division Manager ha034-dm@accor.com

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 170 avis 9.9/10 Site
  • 185 avis 8.2/10 Chambre
  • 201 avis 9.2/10 Service
  • 6 avis 9/10 Internet
  • 88 avis 9/10 Propreté
  • 74 avis 8.6/10 Petit déjeuner
  • 45 avis 9/10 Repas
  • 21 avis 9.8/10 Ambiance

Dispensé par Trustyou

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