维也纳美居酒店

客户意见评级 (ALL 评级) 4.6/5 1,051 评论

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描述

酒店其他优惠

  • 一流的位置:位于历史悠久的市中心步行区

  • 这家迷人的城市酒店拥有独具特色的维也纳风格设计

  • Vienna 1st 小酒馆:酒吧和餐厅

  • 荣获 Austrian Ecolabel 奖

我们的客房

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酒店位置

维也纳美居酒店

Desider Friedmann Platz 2
1010 维也纳
奥地利

GPS:48.211414, 16.374053

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

VIENNA 1ST

Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  1,051 评论

TripAdvisor 评级  4.4/5  809 评论

卓越奖 2025

all perfect

Tripadvisor 评级 5.0/5

dolors t 经 TripAdvisor 认证的评论

great location close to main square and ambience in quiet area. great rooms snd service. special mentien to Zerrin at breakfast who was kind, professional and skilled

A reliable, consistent breakfast

Tripadvisor 评级 4.0/5

Max C 经 TripAdvisor 认证的评论

Fast, accurate service. Food was decent, particularly the pastries. I especially enjoyed the smoothie maker however I would have preferred if the fruit was fresher. Although, the waitress Zerrin was very nice and ensured that our order was well delivered.

Perfect overall experience !

Tripadvisor 评级 5.0/5

Oscar C 经 TripAdvisor 认证的评论

We’ve had a great stay at this hotel. Great location and great service. A special thank you to Yourek who offered us a great breakfast. He was very kind !

BEWARE- THEY MAY CANCEL YOUR RESERVATION FOR NO REASON TO MAKE MORE MONEY. DO NOT BOOK

Tripadvisor 评级 1.0/5

Rodrigo V 经 TripAdvisor 认证的评论

We booked a room with this hotel on Expedia for 3 nights, including New Years Eve 2025, because of the proximity to our NYE event, on November 1st 2025. On December 19th 2025, 50 days later, they canceled the reservation and kicked us out, offering a room at the Novotel, in their words, an "upgrade" when the rooms look worse and the hotel is farther away and difficult to walk to. Their excuse was " due to overwhelming demand" they had to move us , when we actually booked this hotel 50 days before. This is completely unacceptable. We are unable to find a hotel of the same caliber and of similar price close to the event, and everyone knows it is impossible to get an uber for NYE. The most likely reason they are doing this is to capitalize on high rates for NYE closer to downtown Vienna. BEWARE. Expedia tried calling them, and they simply do not pick up the phone. What a clown show. Expedia found us an apart hotel which we are taking. Do not book in this place. They do not honor reservations at all and treated us with disrespect and almost ruined our evening. If it weren't for Expedia, we would be in trouble. We hope expedia removes this company from their site. I am attaching the email with the message they sent us as proof. They tried to offer us money, but it is not about the money, it is about a man taking care of his lady and making sure she is not walking in the cold with uncomfortable shoes after a NYE event for 30 min in possibly frozen sidewalks. They did not understand this, and we could make no progress with their customer service via email.

Dear Mercure-Guest, we deeply apologize for what happened, please understand that our colleagues from the reservation department are doing their best in order to accommodate each and every guest (unfortunately, overbooking situations can happen). Please rest also assured that we do not treat our guests with disrespect, we offer on the other hand cooperation and assistance. We are deeply sorry and we thank you for your patience. Warm regards from Vienna, Salvatore - Front Desk

A short Vienna visit

Tripadvisor 评级 4.0/5

Craig S 经 TripAdvisor 认证的评论

Cosy room, nice and central to churches, plazas, shopping, restaurants and Christmas markets and an enjoyable breakfast where we were well looked after by Magda!

Dear Mercure-Guest, we thank you kindly for the nice and constructive feedback about your stay. Thank you for sharing your experience, we are looking forward to your next visit! Warm regards from Vienna, Salvatore - Front Desk

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其他网络用户评价我们的酒店

  • 728 评论 9.7/10 位置
  • 676 评论 7.3/10 房间
  • 720 评论 9.6/10 服务
  • 8 评论 9.5/10 上网
  • 376 评论 8.7/10 早餐
  • 351 评论 5.4/10 舒适度
  • 272 评论 8.6/10 清洁度
  • 110 评论 4.8/10 性价比

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