维也纳城市美居酒店 4 星

客户意见评级 (ALL 评级) 4.3/5 1,298 评论

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Hollandstrasse 3, 1020 维也纳, 奥地利

描述

酒店其他优惠

  • 以维也纳工作坊为灵感设计的全新翻修的四星级酒店

  • 步行 5 分钟即可抵达市中心繁华热闹的第二区

  • 客房设计时尚，拥有高档和现代的便利设施

  • 服务热情、24 小时开放的自助式休闲酒吧供应维也纳葡萄酒

  • 自助早餐食物丰富多样，供应多种当地产品

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酒店位置

维也纳城市美居酒店

Hollandstrasse 3
1020 维也纳
奥地利

GPS:48.215123, 16.376181

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抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

Wine bar

我们 24 小时服务的自助酒吧处处散发出世纪之交维也纳的风格和魅力。游览一整天后，您可以放松心情，品尝一系列上好的葡萄酒、当地啤酒和美味小吃。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.3/5  1,298 评论

TripAdvisor 评级  4.0/5  1,434 评论

Family Travel - Europe Trip

Tripadvisor 评级 5.0/5

Sanchirorj 家庭住宿 - 经 TripAdvisor 认证的评论

I'm traveling by car and the Hotel Mercure Wien City is well located with parking and close to main atractions. Great breakfast and nice room. This is my third time in this hotel and next time I have plans to stay there again.

Dear Sanchirorj, Thank you so much for your wonderful review and for being a loyal guest at Hotel Mercure Wien City! We’re thrilled to hear that you continue to have a great experience with us. It's fantastic to know that our location, parking facilities, and breakfast meet your expectations. We’re also pleased that you find our rooms comfortable and well-maintained. We look forward to welcoming you back on your next visit. If there’s anything specific you’d like to see or experience during your next stay, please let us know. Safe travels and see you soon! Best regards, Magali Kempes Moll Guest EXperience Manager

地點便利 服務人員親切

客户意见评级 5.0/5

Helen H. 单人住宿 - 所有已确认评论

櫃檯人員服務親切 早餐區服務也很好

Dear Helen, Thank you for sharing your experience with us. We're glad to hear that you found the location convenient for shopping near St. Stephen's Cathedral. Indeed, our proximity to a Billa / Spar supermarket and various restaurants adds to the convenience of our guests. We hope you had a pleasant shopping experience, and we look forward to welcoming you back on your next visit. Grettings from sunny Vienna, Magali Kempes Moll Guest Experience Manager

Good Location! Excellent Customer Service !

Tripadvisor 评级 5.0/5

Prerna J 经 TripAdvisor 认证的评论

We stayed there for 6 nights in May. The biggest plus point was their staff. Everyone was so professional and went above and beyond to ensure are experience was positive. This location is about 15 minutes' walk from all the Touristy sites. However about 5 minutes' walk is the Underground Train. This location is a perfect mix of quiet stay and easy accessibility. It is also right across the branch of the River Danube. Once you cross that bridge is where you have all the bars and places to eat. There is also a grocery store just a block away! Breakfast was perfect and the lady who manages the breakfast was amazing! The spread was plentiful and fresh. One early morning we had a tour that began at 6.30 am and we requested to use the coffee machine. She not only got us coffee, but she also gave us to-go cups for our second cup! Like all European Hotel Rooms, the rooms were small. However, that is not a deal breaker. The rooms were comfortable and clean. We booked the privilege room and included the robes and slippers with a queen-size bed. The room also had a coffee machine, but we did not use that. The mini bar was included in our stay because of the type of room we booked. The bathroom was a decent size and had all the amenities. I highly recommend staying here if you are visiting Vienna !

Dear Prernajani, Thank you for your wonderful review and for choosing to stay with us. We are thrilled to hear that you had a positive experience, especially with our staff's excellent customer service. Our team takes great pride in ensuring all our guests feel welcome and well taken care of, so your kind words mean a lot to us. We’re glad our location suited your needs, providing both a quiet stay and easy accessibility to tourist sites and local amenities. It’s great to hear you enjoyed the convenience of nearby public transport, bars, restaurants, and the grocery store. Thank you for your compliments on our breakfast service. Our breakfast team, especially the lady you mentioned, Selly, will be delighted to hear your feedback. We strive to offer a fresh and plentiful spread to start our guests’ days off right. We appreciate your understanding regarding the room size and are pleased that you found your room comfortable and well-equipped. It’s wonderful to know that you enjoyed the privileges of your room, including the mini bar and amenities. Thank you for recommending us to future visitors of Vienna. We hope to have the pleasure of welcoming you back on your next visit. Greetings from Vienna, Magali Kempes Moll Guest Experience Manager

All in all thumbs up!

Tripadvisor 评级 4.0/5

ThePirateWitch 家庭住宿 - 经 TripAdvisor 认证的评论

Quite a convenient 15 minute walk to Stephansplatz, 10 minutes to Schwedenplatz and Schottenring U-Bahn stations, so good for transport and easy access to restaurants and bars. The hotel is smart, clean and comfortable, desk staff are mostly helpful but I think they deal more with business visitors than tourist style people. Our rooms were small, functional, could do with a mirror near the desk for make up but again, might be because they get more business men. The bathroom looked good but was poorly designed, the loo was a a very strange angle, the door was difficult to side, the shower flooded the room and the tissue box fell off the wall if you even looked at it! The sink didn’t drain properly and we couldn’t get the plug up once it was down. We didn’t have breakfast as we were told it was €25 each, Anker over the water cost €25 for all of us to have breakfast and was lovely. So, good hotel, reasonably priced (if you don’t have breakfast), good location, a bit noisy, all in all good.

Dear Guest, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you found our location convenient and appreciated the cleanliness and comfort of our hotel. We acknowledge your comments regarding the room design and amenities. We strive to cater to both business and leisure travelers, and your observations about the room layout and bathroom issues are very valuable. We will certainly look into these matters to see how we can improve the experience for all our guests. Regarding the breakfast, we understand that our pricing may not suit everyone’s preferences. We appreciate your suggestion and are glad you found a suitable alternative nearby. Thank you once again for your detailed review. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Kind regards, Magli Kempes Moll Guest Experience Manager

Viennesse welcome awaits you

Tripadvisor 评级 5.0/5

Louise D 经 TripAdvisor 认证的评论

Very impressed with this hotel. Clean comfortable and good location. Positioned on Leopold start its just a quick 5 minute walk to Swedenplatz and then onto the main tourist area. Our room was good, bed very comfy and all very clean and serviced daily. Shower room was also good. The staff were amazing very helpful, patient and jolly. Breakfast was good plenty of choice. There's no bar or restaurant but you are surrounded by them once you step out the door. We found 2 good breakfast places close by as we only had the hotel breakfast for one morning as it was a bit expensive. The trams run from over the bridge and are very good,cheap and regular.

Dear guest, Thank you for sharing your positive experience with us! We are thrilled to hear that you were impressed with our hotel and that you found it clean, comfortable, and well-located. It's great to know that you enjoyed the convenience of our location, just a short walk from Schwedenplatz and the main tourist areas. We're delighted that you found your room to be good, with a comfortable bed and clean facilities. Our team works hard to ensure that our guests have a pleasant stay, and we're pleased that you found them to be helpful and friendly. I will personally relay your feedback to all of them, who will be glad to know that their efforts contributed to your enjoyable stay. We at Mercure Wien City take pleasure in creating moments of magic for our guests. I am pleased that we were able to do so for you. We're glad that you enjoyed the breakfast options and that you were able to explore the surrounding area for other dining choices. Thank you for mentioning the convenience of the nearby trams as well. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Warmest regards, Magali Kempes Moll Guest Experience Manager

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其他网络用户评价我们的酒店

  • 769 评论 9.5/10 位置
  • 927 评论 6.7/10 房间
  • 796 评论 8.7/10 服务
  • 55 评论 2.8/10 上网
  • 444 评论 5.8/10 舒适度
  • 441 评论 7.9/10 早餐
  • 385 评论 7.4/10 清洁度
  • 150 评论 3.5/10 设施

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