维也纳城市美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,339 评论

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Hollandstrasse 3, 1020 维也纳, 奥地利

描述

酒店其他优惠

  • 以维也纳工作坊为灵感设计的全新翻修的四星级酒店

  • 步行 5 分钟即可抵达市中心繁华热闹的第二区

  • 客房设计时尚，拥有高档和现代的便利设施

  • 服务热情、24 小时开放的自助式休闲酒吧供应维也纳葡萄酒

  • 自助早餐食物丰富多样，供应多种当地产品

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酒店位置

维也纳城市美居酒店

Hollandstrasse 3
1020 维也纳
奥地利

GPS:48.215123, 16.376181

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

Wine bar

我们 24 小时服务的自助酒吧处处散发出世纪之交维也纳的风格和魅力。游览一整天后，您可以放松心情，品尝一系列上好的葡萄酒、当地啤酒和美味小吃。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  1,339 评论

TripAdvisor 评级  4.0/5  1,436 评论

I will come back

Tripadvisor 评级 5.0/5

Ambreali 经 TripAdvisor 认证的评论

Prefect stay at this hotel! Thanks to the receptionist from turkey (couldn’t remember his name sorry) let us check in little before and in a really good room! And the housekeeper or manager HK get out of her way to bring me a gift for my birthday in my room. Good location, clean and modern facilities ! Congratulations to all the teams ! Wow effect is here :)

Good Base For A City Break

Tripadvisor 评级 5.0/5

Yvonnepilgrim3 Couples - 经 TripAdvisor 认证的评论

This was our first visit to Vienna, so we were not sure what to expect. On arrival at the hotel we were met by two friendly staff members (1 male and 1 female) Check In - Very smooth and quick, all the paperwork was filled in and ready for us to complete. We were given a map of Vienna to help us navigate the city ROOMS - The rooms were unexpectedly larger than you would think. Large comfortable bed, mini fridge, tv, and bathroom with complementary products. BREAKFAST - Breakfast was plentiful. Everything from fresh bread, meats, cheeses, and cooked items LOCATION - The hotel is not central. However, a 10 min walk over the bridge gets you to the tram stop, and then 10 mins ride up to the middle by the opera house. STAFF - Absolutely fantastic! Every time you passed reception, you were met with smiles and a friendly hello. Breakfast staff again friendly and could not do enough to help and the room service staff again very friendly and did an excellent job. If you are going to do a city break, I highly recommend staying at this hotel. Value for money and service, I think, could not be matched. And if you are visiting for the Christmas markets, don't pass reception without trying their mulled wine. €3.50 for a mug, which just finished the day nicely.

Dear Yvonne, Thank you so much for your wonderful and detailed review! We are delighted that you chose our hotel for your first visit to Vienna and that you had such a positive experience. It’s great to hear that you found the check-in process smooth, the rooms comfortable, and the breakfast plentiful. We’re especially happy that our staff left such a good impression on you. We always strive to provide excellent service, and your kind words are much appreciated. We’re also glad you enjoyed the mulled wine – it's a perfect treat for the Christmas markets season! Thank you for your recommendation, and we hope to welcome you back for another memorable stay in Vienna. Warmest regards, Magali Kempes Moll Guest Experience Manager

Family Travel - Europe Trip

Tripadvisor 评级 5.0/5

Sanchirorj 家庭住宿 - 经 TripAdvisor 认证的评论

I'm traveling by car and the Hotel Mercure Wien City is well located with parking and close to main atractions. Great breakfast and nice room. This is my third time in this hotel and next time I have plans to stay there again.

Dear Sanchirorj, Thank you so much for your wonderful review and for being a loyal guest at Hotel Mercure Wien City! We’re thrilled to hear that you continue to have a great experience with us. It's fantastic to know that our location, parking facilities, and breakfast meet your expectations. We’re also pleased that you find our rooms comfortable and well-maintained. We look forward to welcoming you back on your next visit. If there’s anything specific you’d like to see or experience during your next stay, please let us know. Safe travels and see you soon! Best regards, Magali Kempes Moll Guest EXperience Manager

地點便利 服務人員親切

客户意见评级 5.0/5

Helen H. 单人住宿 - 所有已确认评论

櫃檯人員服務親切 早餐區服務也很好

Dear Helen, Thank you for sharing your experience with us. We're glad to hear that you found the location convenient for shopping near St. Stephen's Cathedral. Indeed, our proximity to a Billa / Spar supermarket and various restaurants adds to the convenience of our guests. We hope you had a pleasant shopping experience, and we look forward to welcoming you back on your next visit. Grettings from sunny Vienna, Magali Kempes Moll Guest Experience Manager

Good Location! Excellent Customer Service !

Tripadvisor 评级 5.0/5

Prerna J 经 TripAdvisor 认证的评论

We stayed there for 6 nights in May. The biggest plus point was their staff. Everyone was so professional and went above and beyond to ensure are experience was positive. This location is about 15 minutes' walk from all the Touristy sites. However about 5 minutes' walk is the Underground Train. This location is a perfect mix of quiet stay and easy accessibility. It is also right across the branch of the River Danube. Once you cross that bridge is where you have all the bars and places to eat. There is also a grocery store just a block away! Breakfast was perfect and the lady who manages the breakfast was amazing! The spread was plentiful and fresh. One early morning we had a tour that began at 6.30 am and we requested to use the coffee machine. She not only got us coffee, but she also gave us to-go cups for our second cup! Like all European Hotel Rooms, the rooms were small. However, that is not a deal breaker. The rooms were comfortable and clean. We booked the privilege room and included the robes and slippers with a queen-size bed. The room also had a coffee machine, but we did not use that. The mini bar was included in our stay because of the type of room we booked. The bathroom was a decent size and had all the amenities. I highly recommend staying here if you are visiting Vienna !

Dear Prernajani, Thank you for your wonderful review and for choosing to stay with us. We are thrilled to hear that you had a positive experience, especially with our staff's excellent customer service. Our team takes great pride in ensuring all our guests feel welcome and well taken care of, so your kind words mean a lot to us. We’re glad our location suited your needs, providing both a quiet stay and easy accessibility to tourist sites and local amenities. It’s great to hear you enjoyed the convenience of nearby public transport, bars, restaurants, and the grocery store. Thank you for your compliments on our breakfast service. Our breakfast team, especially the lady you mentioned, Selly, will be delighted to hear your feedback. We strive to offer a fresh and plentiful spread to start our guests’ days off right. We appreciate your understanding regarding the room size and are pleased that you found your room comfortable and well-equipped. It’s wonderful to know that you enjoyed the privileges of your room, including the mini bar and amenities. Thank you for recommending us to future visitors of Vienna. We hope to have the pleasure of welcoming you back on your next visit. Greetings from Vienna, Magali Kempes Moll Guest Experience Manager

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其他网络用户评价我们的酒店

  • 772 评论 9.5/10 位置
  • 917 评论 6.8/10 房间
  • 810 评论 8.8/10 服务
  • 55 评论 2.8/10 上网
  • 431 评论 8.1/10 早餐
  • 431 评论 5.7/10 舒适度
  • 404 评论 7.8/10 清洁度
  • 142 评论 3.9/10 设施

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