维也纳城市美居酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,420 评论

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Hollandstrasse 3, 1020 维也纳, 奥地利

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酒店其他优惠

  • 以维也纳工作坊为灵感设计的全新翻修的四星级酒店

  • 步行 5 分钟即可抵达市中心繁华热闹的第二区

  • 客房设计时尚，拥有高档和现代的便利设施

  • 服务热情、24 小时开放的自助式休闲酒吧供应维也纳葡萄酒

  • 自助早餐食物丰富多样，供应多种当地产品

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酒店位置

维也纳城市美居酒店

Hollandstrasse 3
1020 维也纳
奥地利

GPS:48.215123, 16.376181

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酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店

Wine bar

我们 24 小时服务的自助酒吧处处散发出世纪之交维也纳的风格和魅力。游览一整天后，您可以放松心情，品尝一系列上好的葡萄酒、当地啤酒和美味小吃。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  1,420 评论

TripAdvisor 评级  3.9/5  1,446 评论

Very good service level

Tripadvisor 评级 5.0/5

542muratt 家庭住宿 - 经 TripAdvisor 认证的评论

Firstly special thanks to Aleyna 🙏 she was very proactive, supportive and helpful.. hotel closed to train station 10 min and 20 min city center by walk. Very good,perfect breakfast and a lots of alternative within breakfast. Car park option you have. It was very very vacation wity Mercure Wien City🫶

Dear Muratt, thank you for your fantastic review, which we will share with our entire team especially with Aleyna :-) We are happily looking forward to welcoming you another time! Warm regards from beautiful Vienna Katharina

Decent Stay, but Disappointing Service – Mercure Hotel, Vienna

Tripadvisor 评级 4.0/5

Ella C Friends getaway - 经 TripAdvisor 认证的评论

Our stay at the Mercure Hotel in Vienna was okay, but not quite what we expected. The rooms were rather small, especially for two people. While it worked for a short trip with a friend, we found the space quite limited overall. That said, the bed was comfortable, and the bathroom was decent—nothing exceptional, but functional. One of the hotel’s advantages is its location. It’s about a 10-minute pleasant walk to the city center, which we didn’t mind at all. The surrounding area is quite nice, making it a convenient choice for sightseeing without being right in the middle of the hustle and bustle. Unfortunately, the biggest downside was the service. The staff was surprisingly rude. When we requested an iron for our clothes, we were told to come down to the reception to pick up the iron and ironing board ourselves. After finishing, we called them to let them know, only to be told to bring everything back to the reception. This level of service is unacceptable and not what we expected from a Mercure hotel. That being said, this Mercure is a more budget-friendly option compared to others in Vienna. If we had stayed in a more central location, the price per night would have been higher. Since we were only there for a short weekend trip (arriving Friday morning and leaving Monday afternoon), it was manageable. However, for a longer stay, the small room size and poor service would have been much more frustrating. Overall, if you’re looking for an affordable stay near the city center and don’t mind minimal service, this could work for a short visit. But if good hospitality and comfort are priorities, I’d recommend considering other options.

Dear Ella, thank you for your review and constructive advices. We deeply regret your unpleasant experience with one of your staff members, which may not have happened. This situation does not reflect our high service standards. We`ve spoke already to the concerned colleague to avoid such happenings in the future. Nevertheless we do hope to welcoming you again to still convince you from our services. Warm regards from beautiful Vienna Katharina

Business week-trip to Vienna

Tripadvisor 评级 3.0/5

croced2015 商务住宿 - 经 TripAdvisor 认证的评论

Nice location near the Danube river and close to the centre. Good continental breakfast. Room was space enough but doesn’t have any cupboard to hang in your clothes, only one external hanger at the entrance of the room. Room is warm and windows need to be opened. Carpet provide a lot of allergic reactions and stood up with my nose running. All in all decent hotel to stay for a few days.

Dear Croced2015, thank you for your review and construcitve advices on which we will take care of. Warm regards from beautiful Vienna Katharina

地點方便

客户意见评级 4.5/5

Jc 商务住宿 - 所有已确认评论

地點好，逛街購物，吃飯都很方便

Dear JC, Thank you for your accommodation in our hotel and the time you have spent to answer this survey. I am always happy to receive feedback in order to improve service quality. I am happy that you enjoyed your stay and cannot wait to welcoming you again for your next stay in Vienna. Sincerely, Peter Jüngling General Manager

Good hotel in a convenient location

Tripadvisor 评级 4.0/5

Likesagetaway123 经 TripAdvisor 认证的评论

Stayed 4 nights 24th to 28th February. Modern privilege room on 6th floor. Room cleaned every day and towels and complimentary mini bar restocked, lager, orange juice, coke and water . Good location just over the canal bridge into town. Friendly staff, plenty of choice at breakfast. A few negatives , hardly any clothes hangers, A/C very loud and the 1 lift could be slow. Overall a good place to stay..

Dear guest, thank you for your very kind review and your constructive advices on which we will take care of. Warm regards from beautiful Vienna Katharina

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其他网络用户评价我们的酒店

  • 818 评论 9.6/10 位置
  • 941 评论 6.6/10 房间
  • 852 评论 8.7/10 服务
  • 51 评论 3.9/10 上网
  • 457 评论 5.6/10 舒适度
  • 424 评论 7.6/10 清洁度
  • 421 评论 7.9/10 早餐
  • 209 评论 8.5/10 氛围

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