维也纳城市美居酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 1,429 评论

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Hollandstrasse 3, 1020 维也纳, 奥地利

描述

酒店其他优惠

  • 以维也纳工作坊为灵感设计的全新翻修的四星级酒店

  • 步行 5 分钟即可抵达市中心繁华热闹的第二区

  • 客房设计时尚，拥有高档和现代的便利设施

  • 服务热情、24 小时开放的自助式休闲酒吧供应维也纳葡萄酒

  • 自助早餐食物丰富多样，供应多种当地产品

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酒店位置

维也纳城市美居酒店

Hollandstrasse 3
1020 维也纳
奥地利

GPS:48.215123, 16.376181

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酒店内
  • 停车
  • 欢迎宠物
  • 轮椅可通行
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店

Wine bar

我们 24 小时服务的自助酒吧处处散发出世纪之交维也纳的风格和魅力。游览一整天后，您可以放松心情，品尝一系列上好的葡萄酒、当地啤酒和美味小吃。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  1,429 评论

TripAdvisor 评级  3.9/5  1,459 评论

Great

Tripadvisor 评级 5.0/5

VinzClorthoKeyMaster Couples - 经 TripAdvisor 认证的评论

Stayed 4 nights, nice room, nice bed, bathroom was nice. Breakfast was a good mix of hot and cold choices. Nice juices with a juicer machine should you choose to use it. A criticism of the shower was that there is almost no screen so some water starts flowing out onto the floor after a while. There's also a handy spar along the road if you need something. There's a microwave next to the reception if you needed to heat something and there's a coffee vending machine and some other items. We didn't find the do not disturb sign until our last day as it was hanging on the open wardrobe maybe this could be kept somewhere more visible for guests.

Dear VinzClorthoKeyMaster, Thank you for sharing your feedback regarding your recent stay at Hotel Mercure Wien City. We are pleased to hear that you enjoyed your room, the comfortable bed, and the variety offered at breakfast. It is always our intention to provide a pleasant experience for our guests. We appreciate your observations regarding the shower design. Your comment about the water flow is noted, as we continually strive to enhance the amenities in our bathrooms. Additionally, thank you for pointing out the location of the 'Do Not Disturb' sign; we will consider your suggestion to make it more visible for our guests in the future. We are also glad you found our facilities, such as the microwave and coffee vending machine, to be convenient during your stay. Your insights are valuable to us as we aim to improve the overall experience for our guests. We hope to have the opportunity to welcome you back soon. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Lovely two night stay.

Tripadvisor 评级 5.0/5

411nickn 经 TripAdvisor 认证的评论

We stayed two nights while exploring the city. It’s a great location for getting about with out being too busy. Room was lovely and very happy with the staff and hotel function.

Dear Nick N, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, the quality of your room, and the service provided by our staff. Your positive feedback is greatly appreciated, and we hope to welcome you back soon. Best regards, Peter Jüngling General Manager Hotel Mercure Wien City

Nice Stay at Mercure Wien City – Excellent Staff and Location

Tripadvisor 评级 4.0/5

759negarh 经 TripAdvisor 认证的评论

I stayed at this hotel for three nights in late September and early October. The location was excellent, with easy access to the city center and public transportation. The reception staff were very friendly and professional, and it was great that they all spoke English well. Compared to Novotel Wien City, where I stayed during the first three nights of my trip, the lobby at Mercure Wien City felt much more pleasant and welcoming. The breakfast was average but acceptable. The room was a bit small and didn’t have a wardrobe, but the pillows and blankets were comfortable and of good quality. However, when I arrived, the room was quite dusty, as if it hadn’t been cleaned for a long time. I asked the reception to have it cleaned, and although they kindly passed the request to the housekeeping staff, unfortunately it was never cleaned during my stay. (Dust) Despite that issue, I really liked the hotel overall — the staff, the atmosphere, and the location were excellent. Even though cleanliness could be improved, I would still recommend this hotel.

Dear guest, thank you for the time you have taken to write a review about your stay on tripadvisor. It`s great to hear that you could enjoy our great location and we will share your motivating words regarding our staff with the entire team. We deeply regret if there has been any issues with the housekeeping and dust - thank you for this constructive criticism, we will figure out what happened. Once again thank you for your kind review! We are looking forward to welcoming you another time! Warm regards from beautiful Vienna

En riktig vinnare

Tripadvisor 评级 5.0/5

MonicaMassud Couples - 经 TripAdvisor 认证的评论

We visited Hotel Mercure Wien Mitte at Naschmarkt 1A - with Arrival 12th of August and Departure 17th of August Room No 106 The hotel is amazing. The hotel Mercure Hotel Wien Mitte, Fleischmarkt 1A ***** of ***** First impression is very good and it continues through the whole visit. We will for sure return. The reception ***** of ***** Salvatore is the Front Office Manager. I saw him solving customer questions exactly the way they should be done. Quitely, smooth and in a way that made the guest content and almost happy. Like with any other negotiation he achieved the goal to make both parts satisfied with the resuIt. Every time we asked for something Salvatore helped us. From my point of view he has skills far above the others. Besides that, he was fast and service minded and he always gave us some extra information. We were welcomed by Sila in your reception. She is a star. She speaks extremely good English. She is service minded. When she did not have an answer she searched for the information and helped us. The hotel room ***** of ***** Our room was large, had nice facilities and a comfortable bed. Our favourite was the combined furniture with a kind of wardrobe, a drawer for clothes etc, a fridge that everyday was filled with mineral water, cola and juice, a bench with a Coffee machine and so on. It even had a space for a suitcase. One extra star for all the water, cola, juice, coffee and sugar that were delivered by a very effective and nice woman. Since it was extremely hot during the period we spent in Vienna it was highly appreciated. It was 35-40°C. Breakfast buffet ***** of ***** It was one of the best breakfast buffet we have ever eaten. Fresh and wellpapp organized. The restaurant GO!Wien ***** of ***** The wienerschnizel tasted very nice. Cleaning of the room ***** of ***** Barbara is a star. Perfect english, nice, funny and effective. We wish here success in her uni studies. All the other hotel maids seemed almost all very experienced and knowledgeable. And the unexperienced was guided in the correct direction by the once more experienced. Location ***** of ***** For us it is important with communication facilities. We always try to go by U-Bahn or tram around the cities we visit. Since Schwedenplatz is a hub for this kind of transportation the location of the hotel is perfect. Shops close is a condition that also was fulfilled. The BILLA shop behind the Anker Uhr turned out to be our favourite. So, altogether we got a very pleasant visit to Vienna thanks to this amazing hotel.

Dear Monica, thank you so much for your great detailed review about your stay at Mercure Wien Zentrum :-) Unfortunately you`ve rated the wrong hotel - we are Mercure Wien City. I`ve already forwarded your great review to my estimated colleagues! Maybe you can change the review to Mercure Wien Zentrum. Warm regards from beautiful Vienna Katharina

Surprisingly great stay

Tripadvisor 评级 5.0/5

MarkusW171 商务住宿 - 经 TripAdvisor 认证的评论

I was very positively surprised by the stay at this Mercure hotel in Vienna. OK-sized room, quiet, clean and modern. Very friendly and helpful staff, catering to ad hoc business needs. Decent location with easy access to city center (for sightseeing) and public transit, including airport. WiFi worked well. The one major downside: the AC did not work, which made the room unbearably hot in summer. But I skipped this in my rating, as I hope this was a temporary issue.

Lieber Markus, vielen Dank für Ihre ausgezeichnete Bewertung die wir ganz besonders zu schätzen wissen, da Sie unseren technischen Defekt der Klimaanlage, der mittlerweile natürlich behoben wurde nicht gewertet haben!! Wir würden uns freuen Sie erneut bei uns im schönen Wien begrüßen zu dürfen :-) Sonnige Grüße Katharina

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其他网络用户评价我们的酒店

  • 873 评论 9.6/10 位置
  • 911 评论 6.5/10 房间
  • 869 评论 9/10 服务
  • 26 评论 6/10 上网
  • 462 评论 5.3/10 舒适度
  • 434 评论 7.6/10 清洁度
  • 404 评论 7.7/10 早餐
  • 178 评论 8.7/10 氛围

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