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维也纳斯蒂芬大教堂索菲特酒店

客户意见评级 4.6/5 8,812 评论

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维也纳斯蒂芬大教堂索菲特酒店
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酒店其他优惠

  • 获得 ALLSAFE 认证的酒店

  • 享受豪华尊贵生活风尚的酒店

  • 位于市中心，地理位置优越

  • Loft 餐厅、酒吧和休闲区，360 度欣赏城市风景

  • 八间自然采光充足的会议室，可举办各种活动会议

酒店参加 Planet 21 计划，积极推动酒店业可持续发展。

酒店及周边服务

从 15h00 办理登记入住手续

从 12h00 办理退房手续

付费服务

服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车付费服务
  • 残疾人士的便利设施
  • 可携带宠物付费服务
  • 按需婴儿看护付费服务
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房付费服务
  • 干洗/熨烫付费服务
  • 美容院
  • 行李员
  • 礼宾服务
餐饮
  • 早餐付费服务
  • 1 餐厅
  • 2 酒吧
  • 客房服务
休闲和活动
  • 健美中心
  • 护理
  • 按需婴儿看护付费服务
  • 自行车租赁 (周边)
商务服务
  • 8 会议室
  • 自助商务中心
  • 提供复印/打印服务
信息短信

酒店位置

维也纳斯蒂芬大教堂索菲特酒店

Praterstrasse 1
1020 维也纳
奥地利

电话: +431906160

传真: (+43)1/906162000

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • Flughafenbus :  2A Flughafenbus Schwedenplatz

  • Subway :  U1, U4 Schwedenplatz

  • Tram :  1, 2 Schwedenplatz

  • 乘飞机

    FLUGHAFEN VIENNA 达到 18.6公里 / 11.56 英里

  • 乘汽车

    A23 Südosttangente 达到 1.7公里 / 1.06 英里

  • 乘火车

    RAILWAY STATION 达到 7公里 / 4.35 英里

  • 乘火车

    Westbahnhof 达到 6.2公里 / 3.85 英里

GPS :48.212654, 16.379287

我们的客房

这家维也纳奢华酒店拥有 156 间客房和 26 间套房，采用单色设计，格调高雅。这家现代酒店的客房和套房都可欣赏维也纳市中心的美景。

舒适无比，配备 1 张大床，可欣赏摩天轮

无障碍房间
  • 最多人数： 2
  • 面积： 从 29 m² / 312 sq ft
  • 景色: 拥有全景 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 直拨电话
  • 迷你酒吧

特色舒适客房，配备 1 张特大床，可俯瞰斯蒂芬大教堂

无障碍房间
  • 最多人数： 3
  • 面积： 从 37 m² / 398 sq ft
  • 景色: 拥有全景 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 直拨电话
  • 迷你酒吧

特色都市客房，配备 2 张双人床，可欣赏摩天轮景观

无障碍房间
  • 最多人数： 3
  • 面积： 从 43 m² / 463 sq ft
  • 景色: 拥有全景 *

* 视情况而定

  • 客房内的无线网络
  • 高速网络
  • 浴袍
  • 直拨电话
  • 迷你酒吧
客房

酒店餐厅和酒吧

DAS LOFT

美食类型： 国际

在可俯瞰城市屋顶的顶级维也纳餐厅尝遍珍馐百味：采用当地最好的食材烹制而成的别出心裁的菜肴。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

18:00 - 01:00

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

DAS LOFT

非合约照片

欣赏维也纳的美丽风光，在 Das LOFT 酒廊吧放松身心。您可从品种繁多的炫彩鸡尾酒和来自世界各地的各种精选葡萄酒中选择您最喜欢的饮料。

午餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

晚餐

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日

BAR/terre

非合约照片

就是有这样的时刻。活力四射。轻松享受。幸福快乐。您的享受时刻。现在，有一个专为这些时刻打造的场所：位于索菲特维也纳特色酒店地面层的 BAR/terre。这里一定会让您流连忘返。

您的会议和活动

我们的会议室

  • 会议室数量：8

  • 最大面积：248 平方米

  • 最大容量：150 个人

  • 最大宴会容量：120 个人

了解更多信息


维也纳斯蒂芬大教堂索菲特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.6/5

8,812 评论

樓層安排太低

客户意见评级 2.0/5

C. M. C. 情侣住宿 - 04/02/2020 所有已确认评论

我在11月訂購時，就有特別標註"I would like to request a room on a higher floor" 我想期間有兩個月的作業時間，在安排房間時應該會特別注意這一項要求，至少不會安排在最低樓層吧? 結果我們當日入住時，不但延遲了我們的入房時間，我們到場時還要等候，而且竟然安排了最低樓層lowest floor的房間給我們!! 太誇張了!! 顯然一點都沒有注意到入住客人所注重的要求!! 我覺得很憤怒與失望!! 而且櫃台的服務人員在處理我們的反應上也顯得很消極，覺得跟SO BANGKOK的整體感覺差得太多太多了!!!!!!

Dear Mr. C., Thank you for taking the time to fill in our online survey. We are truly sorry that you were disappointed with your stay at SO/ Vienna. Of course, I understand that our guests prefer a high floor due to the splendid view over the city. We always try to accommodate our guests according to their wishes. However, we can't guarantee a high floor for all of our guests depending on occupancy the day of arrival. Indeed, it is regrettable that your room was located on the 6th floor despite your note. Being sorry that you felt ignored when talking to our reception team, I have informed our Welcome Manager about your comments. We shall review our communication towards our guests in order to handle such situation with more heartiness. Besides, I have addressed your comment regarding the waiting time for your room to our SO Neat & Tidy Manager. We have reviewed our room readiness process and have implemented additional steps and actions for the very busy days. I kindly apologize for the inconveniences caused and I would like to offer you 2 000 points as a compensation on your ALL member account no. 30…6417. Please reconfirm, so that we can proceed with the credit. We hope to welcome you back soon at SO/ Vienna in order to convince you of our high service level. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

新穎

客户意见评级 4.5/5

Jessie 家庭住宿 - 07/11/2019 所有已确认评论

員工熱情，早餐好吃，房間乾淨舒適，有設計感。

Dear Mrs. C., Thank you for taking the time to fill in our online survey. We are glad to read that overall you were very satisfied with the services and facilities provided by the hotel. Your positive assessment is very much appreciated. We hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

性价比不高，早餐体验一般

客户意见评级 3.5/5

匿名 朋友住宿 - 16/10/2019 所有已确认评论

位置很好，早餐体验一般，可选择食物不多，水果貌似都是罐头类不新鲜的选择，早餐服务也一般，不是很好沟通

Dear Mrs. X., Thank you for taking the time to fill in our online survey,. We are sorry to read that you weren’t fully satisfied with our services and facilities. First of all, I am sorry that you didn’t feel welcomed at your arrival. Our Welcome Manager will look into this matter with his team as we strive to provide a warm and friendly welcome to all of our guests. I also regret the lack of service at breakfast. Our Restaurant Manager has been informed and we will take the necessary measures to improve the behavior of our staff. Please feel free to share more details about the food & beverage offer with me. I would be glad to forward your comments to our Executive Chef. I apologize for the inconveniences caused and we hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

完美的酒店

客户意见评级 5.0/5

Dan 情侣住宿 - 13/10/2019 所有已确认评论

早餐很丰盛，景观很棒；mini bar也很好，东西很齐全；房间的床很舒服；服务人员很专业，态度很好。总之，下次来还会住这。

Dear Mr. y., Thank you for taking the time to fill in our online survey. We are glad to read that you were fully satisfied with the services and facilities provided by the hotel. Your positive assessment is very much appreciated. We re looking forward to your next visit with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

地理位置好

客户意见评级 4.0/5

Joan 家庭住宿 - 12/10/2019 所有已确认评论

地理位置方便，早餐厅景观好

Dear Mrs L., Thank you for taking the time to fill in our online survey. We are glad to read that you liked the room design and our breakfast offer at the restaurant Das LOFT. However, I regret that you didn't feel welcomed and recognized as Accor Le Club Member. I have addressed your comment to our Welcome Manager who will take the appropriate measures in order to prepare our guests a nice and warm welcome. Besides I noted that you weren't fully satisfied with the facilities in your room. Please do not hesitate to share more details with me. I apologize for the inconveniences caused and hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

非常好

客户意见评级 4.5/5

匿名 家庭住宿 - 22/08/2019 所有已确认评论

贯彻了索菲特一如既往的早餐丰富 床铺柔软舒适服务热情的风格 新的酒店设计简约大方 风景特别完美 都很好请继续保持

Dear Yu f., We very much appreciate your comments regarding your stay at the SO/ Vienna. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us. Peter Katusak-Huzsvar General Manager SO/ Vienna

非常棒的早餐体验。

客户意见评级 4.0/5

Chen Y. 家庭住宿 - 19/08/2019 所有已确认评论

酒店装饰装修很fashion ，房间干净整洁，风景优美。美中不足是服务一般般，可能是假期的关系吧。早餐是一次愉快的体验！

Dear Chen Y., We very much appreciate your comments regarding your stay at the SO/ Vienna. It is always a pleasure to receive positive feedback. I will share your comments with our team. I have already passed on your comment about the breakfast to our Restaurant Manager. He will look into this matter and take the appropriate steps to improve the service quality. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peter Katusak-Huzsvar General Manager SO/ Vienna

無可挑剔

客户意见评级 5.0/5

Miss S. 朋友住宿 - 09/08/2019 所有已确认评论

非常棒，會想再次造訪SO/Vienna

Hello from SO/ Vienna, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Peter Katusak-Huzsvar General Manager SO/ Vienna

非常好的体验，十分推荐

客户意见评级 5.0/5

Jessy 情侣住宿 - 04/08/2019 所有已确认评论

酒店整体上非常好，从入住开始就很专业，我在官网留言请求了房间的布置，客房为我布置了天鹅毛巾。入住后清洁中有一些问题，酒店很快做了补救。夸赞酒店的早餐，各种品类，本尼迪克蛋做的水平非常不错，并且顶层的风景十分好。酒店设施非常好，黑白工业风，床非常舒适。唯一的不足是在订房时以为是全景教堂房，后来入住发现只有一个很小的侧边能看到，但整体还是十分良好的入住体验。

Dear Mrs. Z., Thank you for taking the time to fill in our online survey. We are delighted that you spent an enjoyable moment with us. Your positive assessment is very much appreciated. I gladly thank you for your additional comments regarding the room. Indeed, corner rooms doesn’t have the full view over the St. Stephan's cathedral. Besides I am happy to read that our SO Neat & Tidy team arranged a better cleaning service during your stay. We are looking forward to welcoming you back soon at SO/ Vienna! Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

景色不错，早餐很棒

客户意见评级 5.0/5

Doris 朋友住宿 - 30/07/2019 所有已确认评论

前台有个中国姑娘挺好的，另外行李在机场丢了，酒店积极帮忙联系，早餐真的很丰盛，景色也好，很喜欢

Dear Mrs. Zhang, Thank you for taking the time to fill in our online survey. We are glad to read that you were fully satisfied with the service provided by our front office team, especially by our Chinese speaking colleague. Of course, I have shared your nice words with the team. Besides, we are delighted that you enjoyed our breakfast offer and the atmosphere at our restaurant Das LOFT. However, I regret, that the room design and the layout didn't suite your personal taste. Indeed, the design is very modern and puristic, so we can understand that not all of our guests feel comfortable. We appreciate your positive assessment and we hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

活力、巧思、时尚又自在的一家酒店

客户意见评级 5.0/5

Catherine 情侣住宿 - 27/07/2019 所有已确认评论

房间设计巧妙，所有空间都得到了有效的利用。位置好、服务人员热情周到，主动积极。早餐的味道好，风景好！

Dear Mrs. D., Thank you for taking the time to fill in our online survey. We are glad to read that you were fully satisfied with the services and facilities provided by the hotel. Your positive assessment is very much appreciated. We hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

非常喜欢的酒店

客户意见评级 4.5/5

Shanfeng 家庭住宿 - 29/06/2019 所有已确认评论

酒店新设计好服务好

Dear Mrs. Q., Thank you for taking the time to fill in our online survey. We are glad to read that you were very satisfied with the services and facilities provided by the hotel. Your positive assessment is very much appreciated. However I regret that our breakfast offer and the food & beverages offered at our restaurant Das LOFT didn't meet your expectations. Please do not hesitate to give me more details about your experience so that I can share them with the team, especially with our Restaurant Manager and our Executive Chef. Nevertheless, we hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

餐厅很不错

客户意见评级 4.5/5

陈 单人住宿 - 18/06/2019 所有已确认评论

服务态度很好，房间也很干净，很不错，餐厅也不错！

Hello from SO/ Vienna, Thank you for taking the time to fill in our online survey. We are glad to read that overall you were very satisfied with the services and facilities provided by the hotel and enjoyed as well our restaurant Das Loft. Your positive assessment is very much appreciated. We hope to see you soon again. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

房间很宽敞，现代感很强。

客户意见评级 4.0/5

袁. 单人住宿 - 02/06/2019 所有已确认评论

只是住了两个晚上，没有在这里吃过一顿饭，也没有在这里欣赏维尔纳的夜景。第一晚抵达时已是深夜近12点，第二晚因为去维尔纳音乐厅听音乐会，回酒店也很晚，在酒店只是睡了两个晚上，没有什么具体体验。

Dear Mr. Y., Thank you for taking the time to fill in our online survey. We are glad that you had a pleasant stay with us. However, I regret that you weren't able to experience our food offer and the great view over Vienna from the 18th floor during your visit. Besides, I am sorry that the service provided by our staff wasn't up to the mark. I will share your assessment with the managers concerned in order to improve the attitude and behavior. I also noted that we didn't fully meet your expectations in regards to the room's facilities. Please do not hesitate to give me more details about your impression which I can share with the team. Nevertheless, we hope to welcome you back soon at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

1F服務超乎想像的棒，餐廳人員則有點不近人情

客户意见评级 4.5/5

Jeff 单人住宿 - 05/12/2018 所有已确认评论

1F服務超乎想像的棒 前台人員在Check-in時極力協助相關作業 門房人員也都非常有禮貌，感受到非常棒的服務 餐廳人員則有點不近人情 因為當天中午的飛機離開，這次選擇住宿這邊就是因為頂樓的美景 早上到餐廳告知是房客，希望能稍微拍個照 但是被完全被拒絕進入。

Dear Mr. L., Thank you for taking the time to write us about your recent stay with us at SO/ Vienna. Your feedback is very much appreciated and I am so very pleased to hear that your stay with us lived up to the very high expectations upon which the hotel prides itself on. We hope to welcome you back soon with us. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

入住体验很好

客户意见评级 5.0/5

匿名 商务住宿 - 25/10/2018 所有已确认评论

入住体验很好

Dear Mr. Huang, Thank you for taking the time to fill in our online survey. We are glad to read that overall you were very satisfied with the services and facilities provided by the hotel. Your positive assessment is very much appreciated. We hope to see you soon again at SO/ Vienna. Kind regards, Peter Katusak-Huzsvar General Manager SO/ Vienna

酒店设施不错，但是前台服务非常糟糕

客户意见评级 1.0/5

Cloris 商务住宿 - 18/10/2018 所有已确认评论

离店后多次致电酒店和booking要求酒店补发电子发票，已确认并同意补发，缺迟迟不发，拖了大半个月。不知道工作人员到底在干嘛？？

Dear Mrs W., Thank you for taking the time to tell us about your experience at the SO/ Vienna. I regret that my colleagues took so long to send you the bill. I have been informed that this has now happened and I apologise for the inconvenience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Peter Katusak-Huzsvar General Manager SO/ Vienna

干净、舒服

客户意见评级 4.5/5

匿名 家庭住宿 - 19/07/2018 所有已确认评论

酒店明亮宽敞，高楼层景色很美，18喽早餐区景色和服务都很好

Dear Mrs. G., Thank you for taking the time to write us about your recent stay with us here at Sofitel Vienna Stephansdom. It is always a joy to receive positive comments from guests who have had such a memorable experience whilst staying with us and your words are very kind and much appreciated. I will gladly share your feedback with the entire team. We hope that you will return to stay with us again very soon. Kind regards, Peter Katusak-Huzsvar General Manager Sofitel Vienna Stephansdom

位置好，工作人员热情周到

客户意见评级 5.0/5

C. 家庭住宿 - 19/03/2018 所有已确认评论

酒店作为一个五星级酒店，无论是酒店本身设施，酒店位置或者服务都无可指摘，达到预期水平。尤其是要赞一下早餐，一览维也纳景色，餐厅风格独特，服务人员热情周到，很推荐。下次还会继续选择入住。

Dear Mrs. C., We very much appreciate your comments regarding your stay at Sofitel Vienna Stephansdom. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback and we hope to see you again soon for another magnifique journey with us. Kind regards, Peter Katusak-Huzsvar General Manager Sofitel Vienna Stephansdom

舒適體貼

客户意见评级 4.5/5

匿名 商务住宿 - 18/10/2017 所有已确认评论

舒適且早餐豐富，用餐環境佳。

Dear Mr. C., Thank you for taking the time to fill in our online survey and the positive feedback. We are absolutely delighted to read that you found our hotel comfortable and that you greatly appreciated our facilities. We hope to have the pleasure to welcome you back in a not so distant future. Kind regards, Diana Ketting Director of Operations Sofitel Vienna Stephansdom

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