维也纳城市诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 735 评论

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维也纳城市诺富特酒店 - Image 1
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Aspernbrueckengasse 1, 奥地利, 1020 维也纳, 奥地利

描述

酒店其他优惠

  • 从维也纳市诺富特酒店步行即可到达市中心

  • 行政房，带阳台，可欣赏环城大道景观

  • 不超过 16 岁的儿童可免费与父母同住一间客房

  • 沿着酒店门前的多瑙河小径慢跑

  • 餐厅供应经过有机认证的当地菜肴

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酒店位置

维也纳城市诺富特酒店

Aspernbrueckengasse 1, 奥地利
1020 维也纳
奥地利

GPS:48.213099, 16.382962

电话
传真 +43 1 90303555

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

五感

这家现代化的餐厅供应当地和国际精选特色菜，采用新鲜、一流的时令素材制作。 所有菜式均可订购三种尺寸：作为试吃、头盘或是主菜

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  735 评论

TripAdvisor 评级  4.0/5  1,937 评论

卓越奖 2023

Outstanding!

Tripadvisor 评级 5.0/5

alanherbie Solo travel - 经 TripAdvisor 认证的评论

This hotel has been excellent for me. I stayed there during the summer and it was a very positive experience, and I stayed again in September and it was equally impressive. The staff were very welcoming and helpful, Chantal was very kind and her colleagues were too. Great location, very comfortable rooms, great facilities and everything for a fine stay. I’ll be returning for sure. Many thanks to everybody there!

Dear Alan, Thank you for your positive review, we appreciate it. It's truly rewarding to know that your stay with us at Novotel Wien City was a remarkable one. We are delighted that you appreciated our welcoming staff, comfortable accommodations, and the convenient location of our hotel. It is great to hear that Chantal and her colleagues were able to make your stay even more enjoyable. Your kind words affirm the hard work we put into ensuring our guests have a wonderful experience. We look forward to seeing you on your next visit. Kind regards, Markus Koller, Cluster General Manager

Ideal for Business trips to Vienna

Tripadvisor 评级 4.0/5

MichaelThorstenSchwe 商务住宿 - 经 TripAdvisor 认证的评论

Ideal for business trips. Excellent position in the inner city of Vienna. City center in 5 minutes walking distance. Staff in very professional and friendly. Rooms are clean and quiet. The only downside is the breakfast room, which is disorganized and not very well attended

Dear Thorsten, Thank you for taking the time to share your review. We are pleased that you found our hotel to be an excellent choice for your business travels, particularly appreciating our central location and the high standards of cleanliness and tranquility in our rooms. Nonetheless, we apologize for the breakfast room not meeting your expectations. We strive to provide an efficient and organized dining experience, and we will certainly review your comments to improve our service in this area. Finally, it is wonderful that our staff's professionalism and friendliness contributed positively to your stay. We understand the importance of attentive service and we're glad this was a highlight of your time with us. We hope to have the opportunity of welcoming you back in the future. Best regards, Markus Koller, Cluster General Manager

Fairly average hotel

Tripadvisor 评级 3.0/5

AngieM301 Solo travel - 经 TripAdvisor 认证的评论

I moved to this hotel to be a bit closer to Wien Messe for a conference but also have reasonable access to the city in the evening. The room was ok but the carpet was stained, the bed wasn’t very comfortable, the bedding was rough and there were multiple curtains that let the light in at all the joins. The shower water temperature constantly fluctuated resulting in sudden scaldings. The breakfasts had fairly limited offerings, enough to get by but nothing great. There are many hotels around this price point and whilst it was ok, I would try a different one next time.

Dear Angie, Thank you for providing us with feedback about your recent stay. We are pleased that you found our location convenient for both your conference needs at the Wien Messe and exploring the city in the evenings. However, we regret to hear that your room experience did not meet your expectations. We take great pride in our newly renovated rooms, and it disappoints us to know that the carpet condition, bed comfort, and bedding did not reflect our standards. We also apologize for the inconvenience with the curtains and shower temperature, and assure you that we are looking into these matters to ensure the comfort of future guests. Furthermore, we are sorry to hear that our breakfast selection did not fully meet your preferences. Our buffet breakfast is designed to cater to a variety of tastes with both hot and cold options, and we're disheartened to know it fell short for you. We hope to welcome you back for an improved experience next time. Kind regards, Markus Koller, Cluster General Manager

Typical Novatel Hotel

Tripadvisor 评级 3.0/5

gaetanob629 经 TripAdvisor 认证的评论

Typical Novatel hotel, clean hotel with little character and expensive breakfast when outside the hotel there are a lot of cheaper alternative places to eat. Hotel is waking distance to Underground, to Prater, to St Stephens Cathedral and other attractions. For amount paid for room, i would look around more to find an alternative cheaper hotel of same standards.

Dear Gaetano, Thanks for taking the time to share your views of your stay at our hotel. We are pleased that you appreciated the cleanliness of our hotel and its proximity to key attractions like the Prater and St. Stephen's Cathedral. However, we understand your concerns regarding the cost of breakfast and the room rate. While our breakfast buffet offers a variety of hot and cold dishes to cater to different tastes, we recognize that everyone's preferences and budgets vary, which is why we also offer a City Breakfast at our bar for a reduced price. Regarding our room rates, we strive to provide competitive pricing while ensuring that our guests enjoy the newly renovated rooms and our other amenities. Nonetheless, we hope our hotel's central location, just a short walk from the Nestroyplatz and Schwedenplatz Underground Stations, added value to your stay, allowing you to easily explore the vibrant city of Vienna. We hope we can welcome you back in the future. Best wishes, Markus Koller, Cluster General Manager

It’s a Novotel as normal but the staff make this one very special

Tripadvisor 评级 5.0/5

KernowYums 经 TripAdvisor 认证的评论

Yes, the rainfall shower in room 818 didn’t work and so we had to use the attachment, but this is the only down side we could find! To say the staff were helpful and accommodating is a complete understatement- we could be seen as ‘pain in the bum customers’ (we ran a holiday park for 10yrs and we would’ve rolled our eyes but continued on just as these guys did) as we arrived early and paid for a late check out - as we were taking a sleeper to another city we then had to store our bags but the reception staff didn’t twitch. The room was clean, even by my standards; there was a mini fridge with a bottle of water inside for our consumption, the staff gave my children gifts on arrival and on their beds was a special children’s soap, too. They appreciated (or at least pretended to) our attempts at conversing in German. We thought the staff were absolutely amazing - shout out to Nadine who allowed us an early check in, the chap who checked us in and the lovely lady with the long blonde hair (and the English lady who stored our bags in the private office when the luggage room was full!)…

Dear Guest, We are grateful for your feedback. We appreciate your kind words and are thrilled to hear that you had a memorable stay at Novotel Wien City. We are delighted that you enjoyed the exceptional service provided by our team, as well as the cleanliness of your room. It is wonderful that your children appreciated the thoughtful gifts and special soap left for them. Our team strives to create a welcoming atmosphere, and it is gratifying to know that their efforts made a positive impact on your experience. However, we understand that the rainfall shower in your room did not function as expected. We apologize for any inconvenience this may have caused during your stay. We look forward to welcoming you back in the future. Best wishes, Markus Koller, Cluster General Manager

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其他网络用户评价我们的酒店

  • 1,095 评论 8.9/10 位置
  • 1,066 评论 7/10 房间
  • 883 评论 8/10 服务
  • 17 评论 6.5/10 上网
  • 609 评论 6.9/10 早餐
  • 484 评论 7.3/10 清洁度
  • 210 评论 4.1/10 性价比
  • 13 评论 7.8/10 运动休闲

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