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お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 305 件のレビュー
Desider Friedmann Platz 2
U1 / U4: Schwedenplatz
WIEN SCHWECHAT 18km / 11.18 マイル - シャトルバス有料
HAUPTBAHNHOF 3km / 1.86 マイル
チェックインはからです - チェックアウトはです
Historic and modern - a unique location in terms of both architecture and cuisine. Be seduced by the special atmosphere, the delightful scents from our open kitchen, the lounge music and a glass of fine wine from our wine cellar.
Very Good Stay
Central location to most city attractions. We stayed for 6 nights and it was a very good stay. I would have given 5 stars if I was able to adjust the A/C temperature, but this is set by the hotel to a comfortable 21 or 22C. And YES the hotel is air conditioned no matter what others say here. We usually run on the hot side, and we had no issue sleeping here. We also had a room facing the street, and had no problem with noise, and we spent a weekend here during our stay. No noise issues as stated here before. The staff is supper helpful and attentive. The bed was comfortable and the room was spacious. Water pressure was good… no issues at all. This hotel is in a bit of an odd place so depending which street you come from, you are faced with some stairs which may present a problem if you have big and heavy luggage. The restaurant serves very good food and excellent wine. We would stay here again.
Dear Jrmada, We very much appreciate your nice and constructive comments regarding your stay at the Hotel Mercure Vienna First. Thank you for sharing your experience, we look forward to welcoming you again soon! Best regards, Salvatore Baingiu Assistant FO Manager
Quite good but bit noisy surrounds
Difficult to access as you can t get it by car but only by walk, so if you have heavy luggages and if you re with persons that have difficulties to walk, choose the other Mercure 100m far down to this one. Kind staff, clean hotel and room. 1 bathroom mirror light not working, informed the lobby, not repaired after 2 days.... Nice breakfast Noisy surrounds with night bars, even if being 3rd floor bedroom, we were woked up during night by drunk people, group of people singing, screaming. Hotel room has double windows. Elevator very slow and blocked 10mn in the morning by cleaning team.....
Dear Traveller 8071, thank you for your feedback and for your constructive advices on which we will take care of! Warm regards from sunny and beautiful Vienna Katharina
Vienna first Mercure spring 2022
AnnaOBrien2 Couples - トリップアドバイザー認証口コミ
Our stay was very nice. Clean room of decent size, nice bathroom and shower. Air conditioner quickly cooled down the room. Oliver at the front desk was very friendly and kind. Offered to help with everything we needed and very knowledgeable. He was the best host we have had. Great location, around a ton of food, drinks, shopping, beautiful landmarks, and only few minutes walking from city center. Would stay again. Thanks Oliver!
Dear Anna, we highly apprecaite your fantastic review! We will share it with our entire team, especially with Oilver! Thank you so much! We are happily looking forward to welcoming you another time! Warm regards from Vienna Katharina
Nice location in the city centre close to all attractions. Clean room, comfy bed. Noice from elevator and water pump didn't let us sleep. The staff seems to be tired and bored. Breakfast was good and fresh with a good variety of food.
Dear Myrto, thank you for taking your time to write your experiences on tripadvisor. We depply regret, that your stay was not to your fully satisfaction. We are very thankful for your constructive criticism on which we will take care of! We are happily looking forward to welcoming you another time! Warm regards from Vienna Katharina
Companion643016 Couples - トリップアドバイザー認証口コミ
I am writing this post in the middle of the night from the hotel because sleeping here just isn’t an option. The hotel is not air conditioned that is a blatant lie. I asked three different staff members about what can be done to make the room cooler all of which said they’d look, but I know that was a lie as well. I opened my window at night (which it said not to because of the air conditioning), but it’s so loud outside that it wasn’t worth the mild relief of the scalding hot room. I am looking forward to checking out. Don’t be fooled by the four stars, you are better off elsewhere. This is terrible.
Dear Companion, thank you for the information! Please note that no one is telling you any lies. Kindly contact us under firstname.lastname@example.org or give us a call 0043 1534601210. I cannot figure out in which room you are staying or stayed....... Thank you for your reply! Warm regards Katharina Deyerizadeh Front Office Manager