ソフィテルウィーンシュテファンスドーム

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 3,184 件のレビュー

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Praterstrasse 1, 1020 ウィーン, オーストリア

説明

ホテルのその他の情報

  • すべての客室とスイートルームからは、ウィーンの素晴らしい景色を一望できます。

  • 市内中心部の理想的なロケーション

  • サウナ、スチームバス、ジャグジー、リラクゼーションエリア、ジムを備えたスパ（無料アクセス）

  • ロフトレストラン、バー&ラウンジでは、街の景色をあらゆる角度からお楽しみください

  • 自然光が入る8室のミーティングルームは、あらゆる集まりに最適です。

当ホテルの客室

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ホテル所在地

ソフィテルウィーンシュテファンスドーム

Praterstrasse 1
1020 ウィーン
オーストリア

GPS:48.212654, 16.379287

電話番号
ファックス +43 1 906162000

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

DAS LOFT

街並みを一望できるウィーンの超一流レストランで、オートキュイジーヌ（高級料理）をご堪能ください。最良の地元食材を使って、革新的な料理をご提供します。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  3,184 件のレビュー

トリップアドバイザーの評価  4.5/5  2,953 件のレビュー

2025エクセレンス認証

Not really 5 stars …

トリップアドバイザーの評価 3.0/5

GrandTour47653101784 トリップアドバイザー認証口コミ

We stayed there for Christmas with my family and we were beyond disappointed to say the least. First of all, although the rooms are spacious, the “Black Suite” takes after its name by being terribly lit, and the pressure of the shower is not great. The breakfast staff is not hospitable at all, they seem almost bored in the morning, and the food is not only bad but the portions are ridiculously small - eggs Benedict is actually 1 egg…Also, I would not recommend to order room service as it’s tasteless. Overall I think that this hotel does not deserve 5 stars rating.

Beautiful hotel, but must remember to prioritise residents

トリップアドバイザーの評価 4.0/5

Jacko5483 トリップアドバイザー認証口コミ

A beautiful contemporary hotel, staff are great, so knowledgeable and welcoming. A nice touch was the private taxi service arranged by the hotel for us to and from the airport on request. However after a long day travelling with two children, I was disappointed that the restaurant couldn’t accommodate us as hotel residents without pre-booking, not something I would expect from a five star hotel. Especially as there were lots of tables empty, and it seemed that the issue may be with staffing rather than availability. We decided to get some drinks and order room service instead, however it was lacking, the bao buns were inedible, lukewarm and far too much mayo. The burgers on the second night were great though! Breakfast was great, staff again were lovely and engaging. Especially a lovely gentleman from Japan we talked to! However again it seemed that turnaround for tables was lacking and we had to wait for a table in the restaurant area on the first day, despite a lovely table which would have been more than adequate for us being available next to the juice bar on the other side of the bar. Bearing in mind I booked this hotel for the breakfast and views and assume other people will do too, where you’re seated is important. And again as a five star hotel I did find this lacking. Overall it was a great stay, with a few minor improvements would be fabulous. I can’t fault the staff or the facilities, just the logistics of a few things.

Avoid this “hotel” you will pay money to be insulted

トリップアドバイザーの評価 1.0/5

Bass A トリップアドバイザー認証口コミ

Save your money go to a better place. As What their Night manager Amina said to me rudely this is five star hotel whatever that meant? But Miss Amina five star hotel comes with an amazing service not a bad attitude bad attitude you can find in a hostel. I just asked her about something and she looked up and down at me and said this is five star hotel we are in Europe and that’s how we do it here. No ma’am, that’s not how you do it anywhere and that’s not how you respond to people. I can be as rude, but I was raised well. And when I told you that’s fine, you can be rude. I can review you said that’s fine. Give us one star we like it. Amazing attitude!! Now I gave you your wish and here is your one star. I hope your manager sees this and gives you one star in your end of the year evaluation.

Dear Bass A, We are truly sorry that the service you experienced fell far short of the high standards we set for ourselves at SO/ Vienna. It is deeply regrettable that your interaction left you feeling upset, and we completely understand that this is not the experience you expected or deserved. Please know that your feedback is taken very seriously, as it highlights an important opportunity for us to improve. We have tried to reach out to you several times and would greatly appreciate the chance to personally address your concerns and make amends. We truly hope you will allow us the opportunity to restore your trust in our service and show you the warm, professional experience that SO/ Vienna is known for. Kind regards, Christian E. Klaus General Manager, SO/ Vienna

Restaurant has views which make you sit all night

トリップアドバイザーの評価 5.0/5

ARJAV J トリップアドバイザー認証口コミ

A new property on a very good location, its iconic restaurant Das Loft is a must visit, we stayed in a their suite room, room interiors were complete white, a different theme altogether, their SPA and wellness areas were fine. It is conveniently located within the city

Dear ARJAV J, Thank you for sharing your experience at SO/ Vienna. We are delighted to hear that you enjoyed the stunning views from Das LOFT, our suite’s distinctive interiors, and our SPA and wellness facilities. It is wonderful to know that our central location added to the convenience of your stay. We look forward to welcoming you back for another memorable visit. Warm regards, Christian E. Klaus General Manager SO/ Vienna

Clean, great location and amazing staff

トリップアドバイザーの評価 5.0/5

Marissa H トリップアドバイザー認証口コミ

Hotel was very clean, modern and comfortable. Hotel was also conveniently located. The staff was the shining star—very helpful and friendly. Shout out goes to the bell boy/door man Nenad Stanojevic for being so helpful and assisting us with one of our disabled guests.

Dear marissahI707AM, Thank you very much for sharing your kind feedback! We are thrilled to hear that you enjoyed our clean and modern hotel as well as the convenient location. It’s wonderful to know that Nenad made a positive impact during your stay, especially assisting your guest—he will be delighted to hear your praise. Our team takes great pride in providing attentive and friendly service, and your words mean a lot to us. We look forward to welcoming you back to SO/ Vienna soon! Warm regards, Christian E. Klaus General Manager, SO/ Vienna

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,478 件のレビュー 9.7/10 ロケーション
  • 2,490 件のレビュー 8.3/10 客室
  • 2,067 件のレビュー 8.4/10 サービス
  • 14 件のレビュー 7.8/10 インターネット
  • 957 件のレビュー 8.3/10 朝食
  • 765 件のレビュー 8.9/10 雰囲気
  • 602 件のレビュー 7.8/10 設備
  • 558 件のレビュー 7.5/10 清潔さ

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周辺の他の施設

ウィーンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。