ホテルメルキュールウィーンシティ

ホテルメルキュールウィーンシティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 466 件のレビュー

ALLSAFE認証ホテル

地図で見る

説明

ホテルのその他の情報

  • ALLSAFE認証取得済みのホテル

  • 最高のロケーション街の中心部から徒歩わずか5分

  • 環境にやさしい! プラネット21のシルバー認定を受けています。

  • ファミリーフレンドリー! スーペリアの客室タイプは3名様まで宿泊可能。

  • 毎週土曜日に無料のガイド付き市内ツアーをご利用いただけます(参加者数に限りがあります)

このホテルはPlanet 21に参加しており、ホスピタリティ向上のために活動しています。

ホテル所在地

ホテルメルキュールウィーンシティ

Hollandstrasse 3
1020 ウィーン
オーストリア

  • U1, U4:  U1, U4 SCHWEDENPLATZ

  • U2:  U2 SCHOTTENRING

  • 飛行機で

    VIENNA SCHWECHAT 20km / 12 マイル

  • 車で

    SUDAUTOBAHN A2 12km / 7 マイル

  • 車で

    WESTAUTOBAHN A1 15km / 9 マイル

  • 電車で

    SOUTH 5km / 3 マイル

  • 電車で

    U1/U4 SCHWEDENPLATZ 0km / 0 マイル

  • 電車で

    WEST 4km / 2 マイル

  • 電車で

    WIEN WESTBAHNHOF 4km / 2 マイル

GPS:48.215123, 16.376181

ホテルサービス

チェックインはからです - チェックアウトはです

概要
敷地内
  • 駐車場
  • 車椅子利用可能なホテル
  • エアコン
  • Wifi
  • 朝食
  • バー

BELVEDERE

バーは毎日営業しております。1 日の始まりをコーヒーで迎えたり、お仕事の後にお飲み物で 1 日を締めくくったりすることができます。

当ホテルの客室

お客様のお好みに合わせて、快適なスタンダード客室、モダンなスーペリア客室、豪華な内装が施されたプリビレッジ客室からお選びいただけます。

お客様のご意見

お客さまの口コミ
ホテルメルキュールウィーンシティ

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  466 件のレビュー

トリップアドバイザーの評価  4.0/5  1,370 件のレビュー

Business trip to Austria

トリップアドバイザーの評価 5.0/5

enricor626 ビジネス - トリップアドバイザー認証口コミ

Perfect accommodation: easy to reach and leave in the morning, nice room with enough space and good cleanness, breakfast ok. Parking in the same building, but it will better if it would be possibility to booking. in the evening, it is possible to reach downtown walking.

Dear enricor626, Thank you very much for your visit and for taking the time to review your stay at Mercure Wien City. We are very pleased that you rated us highly to highest in almost all categories and are delighted that you really enjoyed your stay with us.. Our guests deserve the best. We are happy that you enjoyed our perfect location, our delicious breakfast and you value the cleanness in our hotel. It is of great importance to us that you were satisfied with our services. The high ratings and positive remarks in that particular category made us very happy and after I gladly passed on both results to my team, I would like to say a sincere “thank you” on their behalf. We hope to welcome you as our guest soon again. Best regards, Magali Kempes Moll Guest Experience Manager

Enjoyable stay

トリップアドバイザーの評価 5.0/5

DavidColinMartin トリップアドバイザー認証口コミ

A very enjoyable stay in Vienna hotel well located few minutes walk to the centre. variety of restaurants, pastry shops and bars close by. Staff very welcoming and helpful. spacious room nice bathroom and clean.

Dear David, we cannot thank you enough for your kind comments with regards to your recent stay. I will personally relay your feedback to our team who will be glad to know that their efforts contributed to your enjoyable stay. We at Mercure Wien City take pleasure in creating moments of magic for our guests. I am pleased that we were able to do so for you. We are looking forward to welcoming you hopefully soon again! All the best withes from Vienna, Magali Kempes Moll Guest Experience Manager

Hotel in a perfect location

トリップアドバイザーの評価 5.0/5

Dragon314 トリップアドバイザー認証口コミ

The best feature of this hotel is (without any doubt) its location. I also really appreciated the possibility to park my car directly in the hotel. The breakfast was also very good. The only problem throughout our whole stay was our sleeping situation. Directly across the hotel there is a bar and during the night the people can be really noisy. Apart from this subtle problem I and my family can really recommend this hotel.

Dear Dragon314, thank you very much for your visit and for taking the time to tell us about your experience at Mercure Wien City. At Mercure, we strive to provide a very good service experience for every customer; therefore your feedback is very important to us. I am happy that you enjoyed your stay and I hope you will visit us soon again! Friendly regards, Magali Kempes Moll Guest Experience Manager

Listed as a 4 star......probably more like a 3

トリップアドバイザーの評価 3.0/5

FrankRoo トリップアドバイザー認証口コミ

Hotel location is quite good, a 10 to 15 minute walk from the central square of the old town. The bar in the hotel is like one of the bars people had in their living rooms in the 70's and although the hotel was busy I never saw anyone having a drink, or behind the bar for that matter. The rooms are on the small side, but comfortable. It was quite cold during our stay, and despite turning the heating / air con up to max temperature and full power it never warmed the room up, but the bed was comfortable - but they do put two single duvets on a double bed which I find a bit strange but you see alot in Europre. We paid for the room only advance rate so I don't know what breakfast was like. I would stay in this hotel again in Vienna as long as I could be sure I got a room where the heating actually worked.

Dear FrankRoo, thank you very much for staying with us and for your time to write about your impressions! I am happy that you liked your stay and that your overall experince was good too. I hope you will give us the chance soon to fully convince you of our service during your next visit and I highly recommend one of our Superior-Rooms to you as they are a bit bigger than the other categories. Best regards, Alexander Mitgutsch Resident Manager

3 days stay in Vienna

トリップアドバイザーの評価 4.0/5

Flyer56885 ファミリー - トリップアドバイザー認証口コミ

Early arrival at the hotel so we were able to leave our luggage at the reception until the room was ready at 14:00. The room was clean and comfortable. The bed is big enough for 2 adults and a kid but we also had a sofa at our disposal. Very good coffee and a tasty breakfast with a wide range of products. The location of the hotel is very convenient for many reasons: 30 minutes connection from the airport by VAL then a 5 minutes walk, 25 minutes walk to Madame Tussauds, 15 minutes walk to Stephansplatz. Overall a pleasant experience.

Not quite 4-star

トリップアドバイザーの評価 3.0/5

NiceHotelChap Couples - トリップアドバイザー認証口コミ

Well-located - just a short walk from city centre. In my opinion, this isn't a 4-star hotel... maybe 3 and a half. Rooms were clean, but compact. Beds comfortable, but we had 2 singles joined together. Bathroom clean, quite small but still had bathtub with shower over. Breakfast was okay and the dining room staff were particularly good. Nothing too bad to report and we enjoyed our time in Vienna, but overall the hotel gave the impression of needing an update. I would put it on a par with a Holiday Inn Express, so considering we paid an average of €218 per night I was expecting it to be somewhat classier!

good and not so good

トリップアドバイザーの評価 4.0/5

puffin340 Friends getaway - トリップアドバイザー認証口コミ

We had room no 711, facing the busy street. No way to open the window to cool the room, the street noise was overwhelming. After complaints from a lot of hotel guest the hotel management decided to turn the central A/c back on. Finally .... Good breakfast, slow computer terminal .....

Dear puffin340, thank you very much for staying with us and for sharing your impressions! I am happy that you had a good time in Vienna even if the temperature was not perfectly conveniant for you and I hope you will visit us soon again, Alexander Mitgutsch Resident Manager

good room and great localisation at 10 minutes from the City center

トリップアドバイザーの評価 4.0/5

716patrickp Couples - トリップアドバイザー認証口コミ

Nice big room, not so "new" but very comfortable. We mainly appreciated the welcome and globally the great staff. good breakfast. Hotel to recommend mainly for its localization and the global atmosphere

Dear 716patrickp, thank you very much for your time to write about your last stay with us and for your good rating with all the positive comments! I am happy to read that you had a good time in Vienna and that you felt welcomed and comfortable. Looking forward to may welcoming you soon again, Alexander Mitgutsch Resident Manager

Good times in Vienna

トリップアドバイザーの評価 4.0/5

mar99 Couples - トリップアドバイザー認証口コミ

Great location. You can walk to everywhere. Clean rooms. All around, a good place to stay. We did not have the breakfast at the hotel, but there is a small local market just down the street on same side of canal as the hotel. Two funky spots to eat - cash only, but there is an ATM on the way. If I return to Vienna, would definitely stay at same hotel. We unexpectedly took the #1, that was going out of town, so was not covered by our daily pass, but ended in a small town - last station was called Josefplatz. Well worth the trip. 'Train' runs every 30 minutes. Best part of our time in Vienna.

Dear mar99, thank you very much for staying with us and for your time to write about your impressions! I am happy to see that you had such a great time in Vienna and it would be great to have you back soon as a guest again, Alexander Mitgutsch Resident Manager

Very nice and well located hotel

トリップアドバイザーの評価 4.0/5

800gabrieln ファミリー - トリップアドバイザー認証口コミ

The location is close to the very center of the city. Good parking is available. The room was well equipped, clean and quiet. The people in the reception were efficient and friendly. I would be glad to come here again.

WELL WORTH A VISIT

トリップアドバイザーの評価 5.0/5

Graeme L Friends getaway - トリップアドバイザー認証口コミ

First time visit to Vienna , what can I say it was fabulous city , very friendly welcoming , clean city and also not an expensive city , plenty to do and see and take in , and also a must take twin city boat trip from Vienna to Brastlivia Slovakia

Dear Graeme, thank you very much for the perfect rating! I am happy that you had a great time in Vienna (&Bratislava) and it would be my pleasure to welcome you soon again. Best regards, Alexander Mitgutsch Resident Manager

Nice and cosy

トリップアドバイザーの評価 4.0/5

h_mFRA Couples - トリップアドバイザー認証口コミ

Had a nice stay in Mercure Wien City. We felt welcome and enjoyed our stay, had nothing to complain about except maybe the location, but the hotel in itself is fine. Still feel that Mercure has lost some of its lustre a bit over the years though. Had the opportunity to stay in one of the staff-designed rooms, and even though it wasn't quite our taste we thought it was a great concept that should develop in other establishments.

Nice hotel close too downtown.

トリップアドバイザーの評価 4.0/5

Corin C ファミリー - トリップアドバイザー認証口コミ

A good choice to stay near the city center. A decent hotel with decent rooms for business or for leisure. If you travel by care, the underground garage is a great help and the price is not exaggerreted.

NOT VALUE FOR MONEY

トリップアドバイザーの評価 3.0/5

Pioneer36259264747 ファミリー - トリップアドバイザー認証口コミ

Room was very small for three person. Breakfast was not at all value for money keeping in view price, quality and veriety of food. We expected much more from the high end hotel of Accor Group. Overall experience was below expectation.

Dear Pioneer36259264747, thank you very much for your time to share and for writing about your impressions of your last stay with us. I am very sorry that not all your expectations have been met; of course it is our goal to fulfill all our guests wishes and so we are going to review and revise our services and offers. It would be great if you will give us the opportunity to convince you of our service at your next visit to Vienna! Best regards, Alexander Mitgutsch Resident Manager

Very good

トリップアドバイザーの評価 4.0/5

dragos123456 ファミリー - トリップアドバイザー認証口コミ

Good location,easy access from airport,using Val 2 bus,friendly people.good breakfast,very clean.Very close from subway.In a few minutes walk you can go to Stephansplatz. We felt very good,in five days journey.

Dear Guest, Thank you for stay in with us at Mercure Wien City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards General Manager

Comfortable stay

トリップアドバイザーの評価 3.0/5

Patricia C Couples - トリップアドバイザー認証口コミ

Very convenient location for seeing Vienna in a few days. Staff, without exception, welcoming helpful and speak good English. Room a little disappointing compared with other Mercure Accor Hotels (small, bathroom door difficult to close, no shower cap or body lotion, poor lighting in bedroom). However, comfortable bed, crisp linen, warm after coming in from very cold weather and good breakfast

Dear Guest! Thank you very much for your visit and for taking the time to evaluate your stay at the Mercure Wien City. We are looking forward to welcome you again. Greetings Manager

Good quiet location but poorly heated rooms

トリップアドバイザーの評価 3.0/5

78sparky Couples - トリップアドバイザー認証口コミ

Location wise this hotel is slightly out of the tourist centre meaning it a quite peaceful but less than 5-10 minute walk. Plus the underground is close by. We stayed in one of the rooms decorated by their staff which was really good, vibrant and personalised. My only issue was as it was in December it was very cold outside. The air con did not pump any hot air out and we had been given a rather small radiator. It took 2 days with it on to make the room comfortable to stay in.

Dear Guest, Thank you for stay in with us at Mercure Wien City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards General Manager

Basic clean accommodation more 3star

トリップアドバイザーの評価 3.0/5

james h Couples - トリップアドバイザー認証口コミ

Clean hotel and friendly staff but very basic, reception area also next to the smallest bar in the world with one tap of beer and no where to really drink it as the reception seating area is like a series of bed cushions looking onto the street so hard to be comfortable with door sliding open every few mins and cold rushing in. Breakfast room also very small.Room was cleaned daily My 2 real complaints were the pillows were terrible flat and lumpy even the replacements that were asked for were as bad and secondly 70 stations on the TV and 2 of them are English speaking and guess what .....BBC news and Sky news ...That is not good enough for a 5 night stay as you need a break from visiting all the sites in Vienna and to have to watch these for 5 days was soul destroying other than that Free WiFi a plus and good location to centre of Vienna .

Dear Guest, Thank you for stay in with us at Mercure Wien City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards Manager

Weekend in Vienna

トリップアドバイザーの評価 4.0/5

OvK79er Friends getaway - トリップアドバイザー認証口コミ

Nice hotel in quite area within walking distance to city centre. Just walk over the bridge and you reach a lot of sights and nice places to eat and drink. A tip is to join the hotels city-walk, including history and nice places to see.

Dear Guest, Thank you for stayinf with us at Mercure Wien City and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. As we are highly committed to providing quality services for our guests, we really do appreciate positive feedback such as yours. On behalf of my team, I would like to thank you for the stellar review and the highest marks in nearly all categories. We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Best regards Manager

wien october 2018

トリップアドバイザーの評価 5.0/5

silviaperasti Solo travel - トリップアドバイザー認証口コミ

I stayed at Mercure Wien City hotel for 3 days in October 2018 and I can only recoomend it: the personnel is friendly and polite; the hotel is close to city center, the stephansdom is 5 minutes walk and the KHM and the other important attractions /museum can also be reached walking. there are 2 underground stations, buses and trams all 2 minutes from the hotel and next door there is a supermarket and a bakery. based upon my experience I can only reccomend this hotel.

We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. Dear Guest! When guests like you take the time to write a review based on their visit at Mercure Wien City, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Best regards, General Manager

最新の20口コミ

との提携 TripAdvisor

周辺の他の施設

ウィーンのすべてのホテル