ホテルメルキュールウィーンシティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 1,175 件のレビュー

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Hollandstrasse 3, 1020 ウィーン, オーストリア

説明

ホテルのその他の情報

  • ウィーンの工房をイメージして改装された新しい4つ星ホテル

  • 活気あふれる2区の中心街から徒歩でわずか5分

  • 高品質でモダンなアメニティを完備いた、スタイリッシュなデザインの魅力的な客室

  • 24時間営業のセルフサービス ラウンジ バーとウィーン産ワイン

  • 地元の食材をふんだんに使った朝食ビュッフェ

当ホテルの客室

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ホテル所在地

ホテルメルキュールウィーンシティ

Hollandstrasse 3
1020 ウィーン
オーストリア

GPS:48.215123, 16.376181

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙

Wine bar

24時間セルフサービスのバーは、世紀末ウィーンのスタイルと魅力をご堪能いただけるスポットです。観光の後は、上質のワイン、地元のビール、おいしい軽食をお楽しみください。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  1,175 件のレビュー

トリップアドバイザーの評価  4.0/5  1,431 件のレビュー

Family Travel - Europe Trip

トリップアドバイザーの評価 5.0/5

Sanchirorj ファミリー - トリップアドバイザー認証口コミ

I'm traveling by car and the Hotel Mercure Wien City is well located with parking and close to main atractions. Great breakfast and nice room. This is my third time in this hotel and next time I have plans to stay there again.

Good Location! Excellent Customer Service !

トリップアドバイザーの評価 5.0/5

Prerna J トリップアドバイザー認証口コミ

We stayed there for 6 nights in May. The biggest plus point was their staff. Everyone was so professional and went above and beyond to ensure are experience was positive. This location is about 15 minutes' walk from all the Touristy sites. However about 5 minutes' walk is the Underground Train. This location is a perfect mix of quiet stay and easy accessibility. It is also right across the branch of the River Danube. Once you cross that bridge is where you have all the bars and places to eat. There is also a grocery store just a block away! Breakfast was perfect and the lady who manages the breakfast was amazing! The spread was plentiful and fresh. One early morning we had a tour that began at 6.30 am and we requested to use the coffee machine. She not only got us coffee, but she also gave us to-go cups for our second cup! Like all European Hotel Rooms, the rooms were small. However, that is not a deal breaker. The rooms were comfortable and clean. We booked the privilege room and included the robes and slippers with a queen-size bed. The room also had a coffee machine, but we did not use that. The mini bar was included in our stay because of the type of room we booked. The bathroom was a decent size and had all the amenities. I highly recommend staying here if you are visiting Vienna !

Dear Prernajani, Thank you for your wonderful review and for choosing to stay with us. We are thrilled to hear that you had a positive experience, especially with our staff's excellent customer service. Our team takes great pride in ensuring all our guests feel welcome and well taken care of, so your kind words mean a lot to us. We’re glad our location suited your needs, providing both a quiet stay and easy accessibility to tourist sites and local amenities. It’s great to hear you enjoyed the convenience of nearby public transport, bars, restaurants, and the grocery store. Thank you for your compliments on our breakfast service. Our breakfast team, especially the lady you mentioned, Selly, will be delighted to hear your feedback. We strive to offer a fresh and plentiful spread to start our guests’ days off right. We appreciate your understanding regarding the room size and are pleased that you found your room comfortable and well-equipped. It’s wonderful to know that you enjoyed the privileges of your room, including the mini bar and amenities. Thank you for recommending us to future visitors of Vienna. We hope to have the pleasure of welcoming you back on your next visit. Greetings from Vienna, Magali Kempes Moll Guest Experience Manager

All in all thumbs up!

トリップアドバイザーの評価 4.0/5

ThePirateWitch ファミリー - トリップアドバイザー認証口コミ

Quite a convenient 15 minute walk to Stephansplatz, 10 minutes to Schwedenplatz and Schottenring U-Bahn stations, so good for transport and easy access to restaurants and bars. The hotel is smart, clean and comfortable, desk staff are mostly helpful but I think they deal more with business visitors than tourist style people. Our rooms were small, functional, could do with a mirror near the desk for make up but again, might be because they get more business men. The bathroom looked good but was poorly designed, the loo was a a very strange angle, the door was difficult to side, the shower flooded the room and the tissue box fell off the wall if you even looked at it! The sink didn’t drain properly and we couldn’t get the plug up once it was down. We didn’t have breakfast as we were told it was €25 each, Anker over the water cost €25 for all of us to have breakfast and was lovely. So, good hotel, reasonably priced (if you don’t have breakfast), good location, a bit noisy, all in all good.

Dear Guest, Thank you for taking the time to provide us with your feedback. We are delighted to hear that you found our location convenient and appreciated the cleanliness and comfort of our hotel. We acknowledge your comments regarding the room design and amenities. We strive to cater to both business and leisure travelers, and your observations about the room layout and bathroom issues are very valuable. We will certainly look into these matters to see how we can improve the experience for all our guests. Regarding the breakfast, we understand that our pricing may not suit everyone’s preferences. We appreciate your suggestion and are glad you found a suitable alternative nearby. Thank you once again for your detailed review. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Kind regards, Magli Kempes Moll Guest Experience Manager

Viennesse welcome awaits you

トリップアドバイザーの評価 5.0/5

Louise D トリップアドバイザー認証口コミ

Very impressed with this hotel. Clean comfortable and good location. Positioned on Leopold start its just a quick 5 minute walk to Swedenplatz and then onto the main tourist area. Our room was good, bed very comfy and all very clean and serviced daily. Shower room was also good. The staff were amazing very helpful, patient and jolly. Breakfast was good plenty of choice. There's no bar or restaurant but you are surrounded by them once you step out the door. We found 2 good breakfast places close by as we only had the hotel breakfast for one morning as it was a bit expensive. The trams run from over the bridge and are very good,cheap and regular.

Dear guest, Thank you for sharing your positive experience with us! We are thrilled to hear that you were impressed with our hotel and that you found it clean, comfortable, and well-located. It's great to know that you enjoyed the convenience of our location, just a short walk from Schwedenplatz and the main tourist areas. We're delighted that you found your room to be good, with a comfortable bed and clean facilities. Our team works hard to ensure that our guests have a pleasant stay, and we're pleased that you found them to be helpful and friendly. I will personally relay your feedback to all of them, who will be glad to know that their efforts contributed to your enjoyable stay. We at Mercure Wien City take pleasure in creating moments of magic for our guests. I am pleased that we were able to do so for you. We're glad that you enjoyed the breakfast options and that you were able to explore the surrounding area for other dining choices. Thank you for mentioning the convenience of the nearby trams as well. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future! Warmest regards, Magali Kempes Moll Guest Experience Manager

Clean and modern but no charm! Poor internet connection and a few other problems!

トリップアドバイザーの評価 3.0/5

Susie G Couples - トリップアドバイザー認証口コミ

Modern, clean, well located! It lacks the charm of our hotel in Prague! Cramped room! Poor internet! did not work with my iPad! Worked in Prague, Tokyo, Lisbon, etc. Only 2 English channels on TV. The sink did not drain well. Wouldn’t come back.

Dear Susie, Thank you for sharing your feedback with us. We're glad to hear that you found our hotel clean, modern, and well-located. However, we regret that your experience did not meet your expectations in some areas. We apologize for any inconvenience caused by the poor internet connection. Providing reliable Wi-Fi is important to us, and we will investigate the issue further to ensure that it is addressed promptly. Additionally, we apologize for the lack of charm compared to your previous stay at our hotel in Prague. While we strive to create a welcoming and inviting atmosphere for our guests, we understand that personal preferences vary. We regret for the cramped room and the limited selection of English channels on TV. Your feedback is valuable to us, and we will take it into consideration as we work to improve our facilities and services. We are really sorry that your experience did not meet your expectations, and we understand your decision not to return. If you would like to discuss your concerns further, please feel free to contact us directly. Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience. Best regards, Guest Experience Team Mercure Wien City

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 56 件のレビュー 3.6/10 インターネット
  • 493 件のレビュー 7.8/10 朝食
  • 473 件のレビュー 5.8/10 快適さ
  • 382 件のレビュー 7.8/10 清潔さ
  • 153 件のレビュー 3.5/10 設備

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周辺の他の施設

ウィーンのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (VATおよび旅行者税を含む) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。