ノボテルウィーンシティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 756 件のレビュー

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Aspernbrueckengasse 1, オーストリア, 1020 ウィーン, オーストリア

説明

ホテルのその他の情報

  • ノボテル ウィーン シティは、市街中心部から徒歩圏内のホテルです

  • エグゼクティブルーム：バルコニーからリング通りの眺望

  • ご両親と同室にご滞在の16歳までのお子様は、宿泊料金が無料となります

  • ホテルに近接するドナウ運河沿いのジョギングコースをご利用いただけます

  • 郷土料理とオーガニック認証を受けた料理が人気のレストラン

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ホテル所在地

ノボテルウィーンシティ

Aspernbrueckengasse 1, オーストリア
1020 ウィーン
オーストリア

GPS:48.213099, 16.382962

電話番号
ファックス +43 1 90303555

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

FAMILY AND FRIENDS THE SNUGGLY

The modern restaurant offers a selection of regional and international specialties, prepared from fresh, first-class, seasonal ingredients. All dishes can be ordered in three sizes, as a taster, starter or main course

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  756 件のレビュー

トリップアドバイザーの評価  4.0/5  1,938 件のレビュー

2023エクセレンス認証

Okay hotel

トリップアドバイザーの評価 4.0/5

belfastim ビジネス - トリップアドバイザー認証口コミ

The hotel is good and is quite basic . Rooms are clean but small and the staff are friendly. The toilet is separate from the bathroom. The breakfast is quite basic but adequate. The location is good with good access to local transport. Check is quick but couldn’t check out early.

Dear Guest, Thank you for taking the time to share feedback about your stay. We are pleased that you found our staff to be friendly and that you appreciated the cleanliness of our rooms. Our team works hard to ensure that all areas of the hotel are well-maintained for our guests' comfort. However, we regret to hear that you were unable to check out early. While we offer express check-out options, such as leaving your key card at the Fast Check-Out Box, we understand that this may not have met your specific needs. We apologize for any inconvenience this may have caused. We also note your comments on your breakfast experience and the room size; we will use these to identify areas that need attention. Nevertheless, it's wonderful to know that you enjoyed our hotel's location and its proximity to local transportation. Our central position, just a 5-minute walk from the Nestroyplatz and Schwedenplatz Underground Stations, provides quick connections to all major sights in Vienna, making it convenient for our guests to explore the city. We hope to have the opportunity to welcome you back for an improved experience in the future. Best regards, Markus Koller, Cluster General Manager

Outstanding!

トリップアドバイザーの評価 5.0/5

alanherbie Solo travel - トリップアドバイザー認証口コミ

This hotel has been excellent for me. I stayed there during the summer and it was a very positive experience, and I stayed again in September and it was equally impressive. The staff were very welcoming and helpful, Chantal was very kind and her colleagues were too. Great location, very comfortable rooms, great facilities and everything for a fine stay. I’ll be returning for sure. Many thanks to everybody there!

Dear Alan, Thank you for your positive review, we appreciate it. It's truly rewarding to know that your stay with us at Novotel Wien City was a remarkable one. We are delighted that you appreciated our welcoming staff, comfortable accommodations, and the convenient location of our hotel. It is great to hear that Chantal and her colleagues were able to make your stay even more enjoyable. Your kind words affirm the hard work we put into ensuring our guests have a wonderful experience. We look forward to seeing you on your next visit. Kind regards, Markus Koller, Cluster General Manager

Ideal for Business trips to Vienna

トリップアドバイザーの評価 4.0/5

MichaelThorstenSchwe ビジネス - トリップアドバイザー認証口コミ

Ideal for business trips. Excellent position in the inner city of Vienna. City center in 5 minutes walking distance. Staff in very professional and friendly. Rooms are clean and quiet. The only downside is the breakfast room, which is disorganized and not very well attended

Dear Thorsten, Thank you for taking the time to share your review. We are pleased that you found our hotel to be an excellent choice for your business travels, particularly appreciating our central location and the high standards of cleanliness and tranquility in our rooms. Nonetheless, we apologize for the breakfast room not meeting your expectations. We strive to provide an efficient and organized dining experience, and we will certainly review your comments to improve our service in this area. Finally, it is wonderful that our staff's professionalism and friendliness contributed positively to your stay. We understand the importance of attentive service and we're glad this was a highlight of your time with us. We hope to have the opportunity of welcoming you back in the future. Best regards, Markus Koller, Cluster General Manager

Fairly average hotel

トリップアドバイザーの評価 3.0/5

AngieM301 Solo travel - トリップアドバイザー認証口コミ

I moved to this hotel to be a bit closer to Wien Messe for a conference but also have reasonable access to the city in the evening. The room was ok but the carpet was stained, the bed wasn’t very comfortable, the bedding was rough and there were multiple curtains that let the light in at all the joins. The shower water temperature constantly fluctuated resulting in sudden scaldings. The breakfasts had fairly limited offerings, enough to get by but nothing great. There are many hotels around this price point and whilst it was ok, I would try a different one next time.

Dear Angie, Thank you for providing us with feedback about your recent stay. We are pleased that you found our location convenient for both your conference needs at the Wien Messe and exploring the city in the evenings. However, we regret to hear that your room experience did not meet your expectations. We take great pride in our newly renovated rooms, and it disappoints us to know that the carpet condition, bed comfort, and bedding did not reflect our standards. We also apologize for the inconvenience with the curtains and shower temperature, and assure you that we are looking into these matters to ensure the comfort of future guests. Furthermore, we are sorry to hear that our breakfast selection did not fully meet your preferences. Our buffet breakfast is designed to cater to a variety of tastes with both hot and cold options, and we're disheartened to know it fell short for you. We hope to welcome you back for an improved experience next time. Kind regards, Markus Koller, Cluster General Manager

Typical Novatel Hotel

トリップアドバイザーの評価 3.0/5

gaetanob629 トリップアドバイザー認証口コミ

Typical Novatel hotel, clean hotel with little character and expensive breakfast when outside the hotel there are a lot of cheaper alternative places to eat. Hotel is waking distance to Underground, to Prater, to St Stephens Cathedral and other attractions. For amount paid for room, i would look around more to find an alternative cheaper hotel of same standards.

Dear Gaetano, Thanks for taking the time to share your views of your stay at our hotel. We are pleased that you appreciated the cleanliness of our hotel and its proximity to key attractions like the Prater and St. Stephen's Cathedral. However, we understand your concerns regarding the cost of breakfast and the room rate. While our breakfast buffet offers a variety of hot and cold dishes to cater to different tastes, we recognize that everyone's preferences and budgets vary, which is why we also offer a City Breakfast at our bar for a reduced price. Regarding our room rates, we strive to provide competitive pricing while ensuring that our guests enjoy the newly renovated rooms and our other amenities. Nonetheless, we hope our hotel's central location, just a short walk from the Nestroyplatz and Schwedenplatz Underground Stations, added value to your stay, allowing you to easily explore the vibrant city of Vienna. We hope we can welcome you back in the future. Best wishes, Markus Koller, Cluster General Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。