ノボテルウィーンシティ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 941 件のレビュー

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Aspernbrueckengasse 1, オーストリア, 1020 ウィーン, オーストリア

説明

ホテルのその他の情報

  • ノボテル ウィーン シティは、市街中心部から徒歩圏内のホテルです

  • エグゼクティブルーム：バルコニーからリング通りの眺望

  • ご両親と同室にご滞在の16歳までのお子様は、宿泊料金が無料となります

  • ホテルに近接するドナウ運河沿いのジョギングコースをご利用いただけます

  • 郷土料理とオーガニック認証を受けた料理が人気のレストラン

当ホテルの客室

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ホテル所在地

ノボテルウィーンシティ

Aspernbrueckengasse 1, オーストリア
1020 ウィーン
オーストリア

GPS:48.213099, 16.382962

電話番号
ファックス +43 1 90303555

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

FAMILY AND FRIENDS THE SNUGGLY

The modern restaurant offers a selection of regional and international specialties, prepared from fresh, first-class, seasonal ingredients. All dishes can be ordered in three sizes, as a taster, starter or main course

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  941 件のレビュー

トリップアドバイザーの評価  4.0/5  1,957 件のレビュー

Good place for good food and nice staff. Definitely would recommend and we will come back.

トリップアドバイザーの評価 5.0/5

roosv546 ファミリー - トリップアドバイザー認証口コミ

Very good food and nice staff! We had two friendly guys serving us and made the experience very good. It is a calm and nice environment. Well done keep going like this! Thanks to Askari. Nice located close to Schwedenplatz and Prater park. We will come back!

Restaurant Service

トリップアドバイザーの評価 5.0/5

Fazil Ahmad A トリップアドバイザー認証口コミ

"Abu was an outstanding waiter—friendly, attentive, and very professional. He made us feel welcome from the moment we arrived and ensured everything was perfect throughout our meal. His service truly enhanced our dining experience. Highly recommended!"

Dear Fazil, Thank you for this great review. We are thrilled to hear about your wonderful experience at our hotel. We are delighted that you appreciated the service provided by our staff, particularly Abu's friendliness, attentiveness, and professionalism. It's gratifying to know that his efforts made your dining at 'Family and Friends - The snuggly restaurant' truly memorable. Our aim is always to provide a warm and welcoming atmosphere where guests can relax and enjoy the variety of regional and international specialties prepared from fresh ingredients by our dedicated team. The whole team hope we have the pleasure of seeing you again on another occasion. Kind regards, Markus Koller, Cluster General Manager

Excellent

トリップアドバイザーの評価 5.0/5

Mohamed M トリップアドバイザー認証口コミ

Miss Shadia is very helpful staff and she makes my trip and like the hotel I very pleased about my trip because of her she is excellent ideal and she deserve to be promoted and overall my trip is excellent in Vienna and Vienna is amazing city and lovely atmosphere I like it and I would return back soon to this amazing city and friendly people I like street and food and people and transportation , Vienna, the capital of Austria, is a city that harmoniously blends imperial tradition with contemporary culture. Known for its classical music heritage, architectural grandeur, and vibrant café culture, Vienna offers an enriching experience for visitors with varied interests. This review summarises key observations from a recent visit, focusing on cultural, historical, and logistical dimensions of the trip. Cultural and Historical Significance Vienna’s cultural prominence is indisputable. The visit included key sites such as Schönbrunn Palace, the Hofburg Imperial Palace, and St. Stephen’s Cathedral, each of which provides an immersive insight into Austria’s Habsburg legacy. MuseumsQuartier and the Belvedere Museum, with works by Gustav Klimt and Egon Schiele, exemplify the city’s artistic pedigree. The Vienna State Opera stands as a testament to the city’s ongoing musical excellence, and attending a performance there is a highlight of the Viennese experience. Urban Aesthetics and Infrastructure The city is remarkably well-planned, with an efficient public transport system encompassing trams, buses, and the U-Bahn (subway). Streets are clean, signage is clear, and multilingual services are readily available. The architecture—ranging from Baroque to modern—creates a cohesive visual identity. Walking through the Innere Stadt (Old Town) reveals a tapestry of centuries-old structures, high-end boutiques, and coffeehouses.

Dear Mohamed, Thank you for this kind review. It is truly rewarding to see your journey at Novotel Wien City was a memorable one. We are thrilled that you enjoyed the dedicated service from our team member Miss Shadia, our prime location just a bridge away from Schwedenplatz, and the cultural vibrance of Vienna. It is fantastic that you loved the city's atmosphere, the welcoming spirit of its people, and the variety of delicious food options available. Your appreciation for the efficient transportation system and the beautiful blend of architectural styles reflects the unique experiences our guests can have while staying with us. Moreover, your positive remarks on Vienna's historical and cultural heritage resonate with our commitment to providing a comfortable and convenient base from which to explore such iconic sites as St. Stephen's Cathedral and the Prater. We hope to welcome you back in the future. Best wishes, Markus Koller, Cluster General Manager

Good location, frustrating check in

トリップアドバイザーの評価 3.0/5

jspartan85 トリップアドバイザー認証口コミ

Nice location- can walk to city center and there is a train station very close. The price was reasonable for the location, and it was nice the hotel had a fitness room and breakfast was available (be sure to book with room or you will need to pay on site). It was an easy train ride to the convention center. The room was fine enough, and the hotel breakfast was nice. Frustrations: I booked a room for the night I would be on an airplane to Vienna so I could check in and get breakfast upon arrival. I even contacted the hotel ahead of time to confirm this, and received written confirmation. However upon arrival, they had marked me as a "no show" and then it took almost 30 minutes to check in and we almost missed breakfast. Upon checkout, their system was having a computer issue, seemingly related to the "no show" status, and they couldn't get me an invoice. I still have not received it by email. Some other minor issues included the fitness room needing a separate key that they don't mention. And, housekeeping came in our room without knocking, while we were in bed even though we had the "do not disturb' tag on.

Dear Guest, Thank you for sharing your review. We are pleased that you found our hotel's pricing reasonable. It's also wonderful that you appreciated the convenience of our fitness room and the availability of breakfast. However, we sincerely apologise for the challenges you encountered during check-in and the subsequent issues with the invoice delivery. We are reviewing your comments with our team to improve our service and prevent such issues in the future. Additionally, we apologise for any oversight regarding the separate key for the fitness room, which strive to communicate clearly to our guests. We are also addressing the housekeeping intrusion with our staff to ensure strict adherence to our privacy policies. Nevertheless we are delighted that you enjoyed our hotel's location. Our proximity to the city center and nearby train station offers easy access to Vienna's attractions, including a convenient journey to the convention center. We hope you will allow us the opportunity to welcome you back for a more enjoyable experience in the future. Best regards, Markus Koller, Cluster General Manager

No toilet paper no hygiene rooms

トリップアドバイザーの評価 1.0/5

Getaway67140747187 ファミリー - トリップアドバイザー認証口コミ

Rooms service cleaning vise really dirty they didn’t clean our room for 2 days No toilet paper not recommended for hygiene Location is very good near underground very close to all ve trap spots like museums I high recommend for location but hygiene vise rooms extremely terrible

Dear Guest, Thank you for taking the time to share your feedback. We are pleased that you appreciated our location, conveniently situated near underground stations and close to all the main attractions like museums. However, we are concerned to hear about the issues you faced regarding room cleanliness and the lack of toilet paper. We strive to maintain the highest standards of cleanliness and service, and it is disheartening to learn that we fell short during your stay. We understand the importance of a well-maintained room and apologise for any inconvenience this may have caused. We will follow up on this with our team to ensure our usual high standards are upheld. Your comfort and satisfaction are of the utmost importance to us, and we truly regret not meeting these expectations on this occasion. We hope to be able welcome you back on a future visit. Kind regards, Markus Koller, Cluster General Manager

との提携 TripAdvisor

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。