アダジオウィーンシティ 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,012 件のレビュー

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アダジオウィーンシティ - Image 1
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Uraniastrasse 2, 1010 ウィーン, オーストリア

説明

ホテルのその他の情報

  • ドナウ運河沿いにあり、聖シュテファン大聖堂まで徒歩 15 分

  • ガレージ(300 m先)

  • ミーティングルーム

  • サウナとフィットネスルーム

  • すべての客室にキッチンとエアコンを完備しています。

当ホテルの客室

ホテル所在地

アダジオウィーンシティ

Uraniastrasse 2
1010 ウィーン
オーストリア

GPS:48.211084, 16.38384

電話番号
ファックス +43 1 908303910

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • ペット可
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • 会議室
  • 全館禁煙
建物付近
  • 駐車場

2 朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,012 件のレビュー

トリップアドバイザーの評価  4.0/5  1,232 件のレビュー

Thoroughly enjoyed our stay

トリップアドバイザーの評価 5.0/5

David R トリップアドバイザー認証口コミ

My girlfriend and I thought the hotel was excellent overall. We stayed in Vienna for six nights. First, the hotel was clean and the staff very friendly. I recommend paying for the inclusive breakfast option as it was delicious and filling. Second, the hotel has a great location that allowed us to walk to most attractions or take a short subway ride. Strolling the Grabenstrasse at night was a memorable highlight. We plan to stay here again.

Bad, disappointing and weird

トリップアドバイザーの評価 1.0/5

Departure11758073707 トリップアドバイザー認証口コミ

Unfortunately, we weren’t able to read the bad reviews here most of which are almost exactly the same as our current experience. We booked all our stays during our europe trip choosing rooms with Air conditioning specifically. Upon check in, we found out that there was no AC in our room even if it was indicated in the room description prior to booking. Furthermore, as mentioned in the other reviews, room windows cannot be opened unless you are out of the room. They have rooms with windows that can be opened while you are in a room BUT you need to pay an upgrade fee. They feel that you are requesting for a free upgrade when in fact they are deceptive in marketing the room with AC which is so far from the truth. The room is extra hot and stuffy even with the heater turned off. I live in a tropical country and our bedrooms in the house are colder than this room. But the clincher? Shower was clogged. We asked them to declog it. We told the receptionist to do so at 3pm onwards so my brother will be there in the room as all our laptops and other valuables were in the room and we had to go somewhere in the morning. Brother stayed 3-6 pm and no one arrived. When we got back, i saw that a dirty tissue with a disgusting hairball was put on top of a clean towel on the sink and the drain cover was thrown haphazardly in the shower stall. Toothbrush was moved and had black drips around the toothbrush so it seemed that it was used to declog the drain. Unbelievable! Someone went in the room in the morning contrary to what we instructed and which the AM receptionist acknowledged. We reported to the night receptionist immediately and asked to speak to the manager we even showed the photos but she was irritated and made us feel as if we were overreacting. She did not seem to understand what the big deal was in leaving the dirty tissue with hairball on the clean bath towel and someone entering our room when we explicitly instructed them not to. She went to the back office for some time and returned saying that the manager was in a meeting (at night!) and could not talk to us. She said she will just change the towel and to discuss the issue in the morning both of which never happened. We stayed for a further 2 nights and not one staff member attempted to even acknowledge this incident. We never make reviews but this is something we felt people must know about. Coming from munich germany from a wonderful hotel and staff(King’s Center Hotel), this is such a bad experience. We regularly stay in Accor hotels in Asia and we’ve had nothing but good experiences but this adagio is so different from our usual Accor experience and not in a good way. Never again with Adagio. The middle aged male night receptionist is very nice though. He is super friendly and he tries to be as helpful as he can. This is the kind of reception and hospitality we’ve had so far from our other hotels in Europe.

Dear Charmaine Lee, Thank you for sharing your feedback regarding your recent stay at Aparthotel Adagio Vienna City. Our entire team do sincerely apologize for the inconveniences you experienced, which do not reflect the high standards we strive to maintain. We regret that you encountered issues with the air conditioning and the room's ventilation, please be informed, that in Oktober during your stay the night temperature fell down to 1 C° and we switched our system to the heating mode so that no A/C was available. We understand how important comfort and privacy are to our guests, and I appreciate your concerns about the cleanliness and maintenance of the shower facilities. Because of misunderstanding our technician went to your room in the AM. We do truly apologize for this. Please be assured, that he did not use your toothbrush to clean the drain. We will ensure that your comments are addressed with our team to improve our service and facilities moving forward. Thank you for your kind words about our night receptionist; we will certainly recognize his efforts. We value your feedback and hope you will consider giving us another chance in the future. Best regards, Aparthotel Adagio Vienna City

Shame about the noisy traffic.

トリップアドバイザーの評価 3.0/5

maturegappers トリップアドバイザー認証口コミ

good apartment, plenty of space in a one bed, but, it was very noisy from the traffic and sirens. Its on a very busy corner, with trams, trains & cars.

Perfect Vienna hotel

トリップアドバイザーの評価 5.0/5

Robo18 トリップアドバイザー認証口コミ

We recently stayed at this hotel in Vienna. It is a wonderful location with the tram stopping right outside the door. The room is very clean and the bed is very comfortable. They had a mini kitchen with a stove, fridge, dishwasher and sink. We went to the grocery store and bought bread, cheese, yogurt and eggs and made breakfast and sandwiches for lunch. We bought yoghurt and berries. It suited our needs perfectly. You could walk to some wonderful restaurants and also local sites. The whole hotel is walking with some wonderful restaurants like Figmuller. Perfect hotel and location if you don’t want to spend a lot of money on a pricey hotels. I would highly recommend staying here.

Highly Recommended

トリップアドバイザーの評価 5.0/5

Lexi P トリップアドバイザー認証口コミ

Fantastic central location for my family to meet, and explore, Vienna. Accommodations were clean, easy to access, and as described.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,661 件のレビュー 9.6/10 ロケーション
  • 1,775 件のレビュー 6.8/10 客室
  • 1,155 件のレビュー 8.1/10 サービス
  • 34 件のレビュー 7.4/10 インターネット
  • 573 件のレビュー 7/10 清潔さ
  • 463 件のレビュー 7.6/10 朝食
  • 52 件のレビュー 8.1/10 ウェルネス・温泉エリア
  • 9 件のレビュー 6/10 プール

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。