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Mercure Vienna First

Nota de clientes de Avis (Clasificación de ALL) 4.5/5 2.232 opiniones

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Mercure Vienna First

Mercure Vienna First

Hotel para viajeros que buscan experiencias auténticas y locales

Hemos mejorado las medidas de higiene y prevención para garantizar su seguridad. La etiqueta ALLSAFE representa nuestras nuevas normas de limpieza mejoradas y garantiza su cumplimiento en el hotel.

Mr. Roland HAMMINGER, Dirección del hotel

El Mercure Vienna First le ofrece un exclusivo espacio de alojamiento en el corazón de Viena, a tiro de piedra de la Catedral de San Esteban y el Palacio Imperial de Hofburg. Este hotel tipo boutique con un agradable entorno y un estilo excepcional dispon e de 49 habitaciones climatizadas con acceso a Internet WIFI y televisión vía satélite. Disfrute del ambiente especial creado por la perfecta mezcla de historia y modernidad a unos minutos a pie de las estaciones U-Bahn de Stephansplatz y Schwedenplatz.

Gracias a la céntrica ubicación del Mercure Vienna First, puede llegar a numerosos puntos de interés y atracciones de Viena capital a poca distancia a pie

Con su esplendor imperial, Viena es una de las ciudades más bellas del mundo. Como huésped del Mercure Viena First, estará situado junto a las principales atracciones y podrá acceder a pie a la mayoría de enclaves turísticos.

Extras del hotel

EXCELENTE UBICACIÓN en una zona peatonal en pleno centro histórico
Acogedor hotel urbano con un característico estilo vienés
Recorrido guiado gratuito a pie todos los sábados (plazas limitadas)
Bar y restaurante Vienna 1st bistro
Galardonado con la certificación ecológica Austrian Ecolabel

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Localización del hotel

Mercure Vienna First

Desider Friedmann Platz 2
1010 vienna
austria

Tel: +431905828

Registro a partir de 15h00

Salida hasta 12h00

En avión
WIEN SCHWECHAT A 18 km /11,18 millas - Autobús Servicio de pago
En tren
HAUPTBAHNHOF A 3 km /1,86 millas

GPS:48.211414, 16.374053

Servicios hoteleros

Registro a partir de 15h00 - Salida hasta 12h00

Resumen

Aparcamiento
Servicio de transporte
Restaurante
Aire acondicionado
Wifi
Desayuno
Bar

VIENNA 1ST

Histórico y moderno, un establecimiento único en términos de arquitectura y cocina. Déjese seducir por el exclusivo ambiente, los exquisitos aromas de nuestra cocina abierta, la relajante música y una copa de vino de nuestra selecta bodega.

Nuestros alojamientos

Nuestro hotel dispone de 49 habitaciones para no fumadores que se dividen entre categorías Standard o Privilege y suites Executive. Todas las habitaciones cuentan con un escritorio funcional, acceso gratuito a Internet WIFI, cafetera y tetera.

Habitación Standard doble

Maximum number of people : 2
Surface area : Desde 16 m² / 172 sq ft
Views : Orientada a la ciudad, Orientada al patio *

En función de la disponibilidad del hotel

Internet inalámbrico en habitaciones
Agua mineral gratis en habitación
Set de café/té
Televisión por cable/satélite
Escritorio(...)

Habitación Privilege con cama doble

Maximum number of people : 2
Surface area : Desde 20 m² / 215 sq ft
Views : Orientada a la ciudad, Orientada al patio *

En función de la disponibilidad del hotel

Internet inalámbrico en habitaciones
Agua mineral gratis en habitación
Set de café/té
Televisión por cable/satélite
Escritorio(...)

Habitación MyRoom by Katharina: habitación doble Majestic Break/Standard

Maximum number of people : 2
Surface area : Desde 16 m² / 172 sq ft
Views : Orientada a la ciudad *

En función de la disponibilidad del hotel

Internet inalámbrico en habitaciones
Agua mineral gratis en habitación
Set de café/té
Televisión por cable/satélite
Escritorio(...)

Habitación MyRoom by Julia & Kerstin: habitación doble Romantic Break/Standard

Maximum number of people : 2
Surface area : Desde 16 m² / 172 sq ft
Views : Orientada al patio *

En función de la disponibilidad del hotel

Internet inalámbrico en habitaciones
Agua mineral gratis en habitación
Set de café/té
Televisión por cable/satélite
Escritorio(...)

Habitación MyRoom by Barbara & Andrew: habitación doble Vision of Vienna/Standard

Maximum number of people : 2
Surface area : Desde 16 m² / 172 sq ft
Views : Vistas al casco histórico, Orientada al patio *

En función de la disponibilidad del hotel

Internet inalámbrico en habitaciones
Agua mineral gratis en habitación
Set de café/té
Televisión por cable/satélite
Escritorio(...)

Buena ubicación

José R. Parejas - 14/11/2021 Comentarios confirmados ALL

No cumplieron con la reserva q realice , después de dos meses hablando con ellos y comentando q era mi aniversario, cuando abrieron el hotel no lo tuvieron en cuenta y además esas habitaciones ya no existían. Ni un email me enviaron para explicarme

Dear Jose R., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First

Buena ubicacion

Yolanda Parejas - 12/11/2021 Comentarios confirmados ALL

Personal muy agradable. Desayunos adecuados. Habitacion amplia, limpia y tranquila.

Dear Yolanda R., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First

Estancia y ubicación perfecta

Montse Parejas - 03/11/2021 Comentarios confirmados ALL

Nos hemos alojado 3 noches y la experiencia ha sido muy buena. Personal amable, habitación limpia con todo lo necesario. La ubicación del hotel está muy bien, se puede ir andando a los principales lugares de interés turístico de la ciudad. Era el cumpleaños de mi pareja y nos dejaron un detalle en la habitación, pequeños gestos que se agradecen y marcan la diferencia! Repetiremos seguro.

Dear Montse R., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Deyerizadeh Front Office Manager ´ Mercure Vienna First

Buena ubicación. Personal excelente. Todo perfecto.

Encarna Amigos - 20/03/2020 Comentarios confirmados ALL

Un hotel en el corazón de Viena a un paso de todo y por la noche rodeado de pubs para salir a tomar algo y bailar. La habitación amplia , muy limpia y todo renovado. Los empleados lo mejor de todo: atentos y siempre ayudándonos a lo que necesitáramos. Y el precio muy bueno para lo que suelen valer los hoteles allí.

Dear Maria E., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Muy positiva

Juan J. P. T. Parejas - 12/11/2019 Comentarios confirmados ALL

Muy agradable. Atención exquisita en recepción, restauracion, servicio limpieza habitaciones y en general una estancia excepcional

Dear Juan Jos Plaza T., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Decepcionante

Bmadrid Familias - 14/10/2019 Comentarios confirmados ALL

El hotel tiene muy buena ubicación, pero la habitación y el baño eran poco espaciosos y una señora de la cocina, que estaba en el desayuno, grosera y maleducada. El servicio en el desayuno (las peticiones de café) era muy lento, lo cual debe de ser tónica de Viena, pues nos llevamos una impresión parecida de varios otros establecimientos.

Dear Borja R., Thank you for taking the time to tell us about your experience at the Hotel Mercure Vienna First. I am sorry that your experience did not meet your expectations to 100%; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Estadia de 4 dias en Viena

ferchu77777777 En familia - 29/09/2019 Valoración certificada de TripAdvisor

Muy bien ubicado, a minutos de la zona céntrica caminando y par de cuadras del metro a Schönbrumm, paseo obligado en Viena. Muy cercano caminando a diferentes bares y restaurantes. El hotel es del estilo boutique, 4/5 habitaciones por piso y por ende poca gente alojada evitando el tumulto.

Dear Mercure Guest! Thank you for having taken your time to write this kind feedback about your recent stay with us. We are so glad that you had such a lovely time at the hotel and felt well taken care of. It is wonderful to hear that you enjoyed the great city center location and the unique boutique hotel style. Your feedback is what motivates us to keep going, doing our best to fill all of our guest’s expectations. We appreciate your recommendation and look forward to your future visits! Kind regards Kerstin Allabauer Front Office Manager

Comodo y muy bien ubicado

Fernando S. Familias - 27/09/2019 Comentarios confirmados ALL

Confortable

Dear Fernando S., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Regular

Anónimo Negocios - 20/09/2019 Comentarios confirmados ALL

El aire acondicionado nunca funcionó apropiadamente. No hay dnd guintar ropa

Dear Mr. B., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I´m sorry about the bad experience with our air conditioning. I will check it again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager´ Mercure Vienna First

Excepcional ubicación e inmejorable trato del personal

304mariaisabeln En pareja - 07/08/2019 Valoración certificada de TripAdvisor

El hotel está en una ubicación inmejorable. El personal es simpático y amable. Te facilitan todo al máximo. El parking con el que tienen acuerdo está muy cerca y está muy bien de precio para los precios de Viena. Habitaciones no muy grandes, pero muy cómodas y con una bonita decoración Hotel recomendable en todos los sentidos.

Dear Mercure Guest! Thank you so much for your great feedback to your recent stay in our hotel. It is a true pleasure reading through your words and to know that you enjoyed especially our perfect city center location and the kind hotel staff. We hope to have the chance to welcoming you back again. Kind regards Kerstin Allabauer Front Office Manager

Mercure muy bien

María I. N. T. Parejas - 05/08/2019 Comentarios confirmados ALL

El personal de recepción inmejorable. Una atención exquisita. Te facilitan todo tipo de información. El hotel está perfectamente situado para recorrer a pie el centro de Viena. El parking que te ofrecen está al lado y a un excelente precio para los precios de la ciudad. Habitación cómoda y agradable. Buen desayuno. Repetiré si vuelvo a la ciudad

Dear Maria Isabel Nieto T., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

Muy buena experiencia

Jessica G En familia - 20/07/2019 Valoración certificada de TripAdvisor

Hotel bien ubicado , caminando por una peatonal llegas a la catedral de San Esteban y la ópera en 10 minutos, habitación cómoda y sin ruidos molestos, baño nuevo y personal muy amable , desayuno con todo lo necesario para iniciar un buen día, recomendable totalmente

Dear Mercure Guest! Thank you for choosing Mercure Vienna First as the place to stay when visiting Vienna. We are so glad that you had such a lovely time at the hotel and felt well taken care of. It is wonderful to hear that you enjoyed our great city center location and the kind customer service. We appreciate your recommendation and look forward to your future visits. Kind regards Kerstin Allabauer Front office Manager

Hotel en el centro de Viena

Luisa Familias - 14/07/2019 Comentarios confirmados ALL

Satisfechas con el hotel, una buena localización y habitaciones confortables.

Dear Luisa G., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Kerstin Allabauer Front Office Manager ´ Mercure Vienna First

expectativas cumplidas

"lo M. Q. P. M. E. U. S. L. L. A. L. M. E. S. E. T. D. P. U. M. A. Y. M. A. A. L. R. C. P. N. E. P. U. S. C. E. E. H. Parejas - 15/06/2019 Comentarios confirmados ALL

sensacional en todos los aspectos desde la entrada hasta la salida

Dear Mr. S., We very much appreciate your comments regarding your stay at the h. Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager ´ Mercure Vienna First

Bastante buena, sin duda repetiria

Mar Parejas - 05/06/2019 Comentarios confirmados ALL

La experiencia ha sido bastante buena. El hotel tiene una ubicación excelente, la limpieza también muy bien, personal de recepción muy atento. La única pega para mi ha sido la cama, el colchón era cómodo, pero demasiado estrecha para ser una cama de matrimonio. Es un hotel muy recomendable

Dear Mrs. T., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Assistant Front Office Manager´ Mercure Vienna First

Lourdes B. Familias - 03/05/2019 Comentarios confirmados ALL

- En recepción Tanjia no fue servicial y nos trató como si fueramos a engañarles y no pagar. - La limpieza deficiente: un dia no vaciaron la papelera, al dia siguiente no fregaron las tazas, no aspiraron 2 dias - el telefono de calidad no respondió a mi llamada

Dear Lourdes B., Thank you for taking the time to tell us about your experience at the Hotel Mercure Vienna First. I am sorry that your experience with our staff und Housekeeping did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. At check in we have to take a guarantee from our guests, this is a normal process at Accorhotels! I´m sorry for the missunderstanding. Being assured also the mentioned points concerning our housekeeping will be checked immediately. As a small compensation, I have credited you 2000 points to your LeClub Accorhotels account. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Julia Ron Assistant Front Office Manager Mercure Vienna First

muy buena relación calidad precio

Maria A. Parejas - 13/01/2019 Comentarios confirmados ALL

Perfecto el trato, la localización, todo genial

Dear Mrs. Asuncion A., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Julia Ron Shiftleader´ Mercure Vienna First

Muy buena

Claudia Parejas - 11/10/2018 Comentarios confirmados ALL

Buena ubicación. Limpio. Buenas almohadas. No tan buena la cama. Desayuno bueno aunque falta gente que asista a los huéspedes

Dear Claudia Cecilia L., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We also like to thank you for your constructive criticism regaridng the bed and the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager ´ Mercure Vienna First

un hotel para recomendar

Oscarfuert En pareja - 20/09/2018 Valoración certificada de TripAdvisor

Es un hotel Mercure que se merece una recomendación por su mobiliario, la amplitud de la habitación, la limpieza, el excelente desayuno, y su ubicación a un paso de todo. lo recomiendo. sin duda uno de los mejores Mercure en los que me he alojado.

Dear Mecure Guest! Wow, we are thrilled reading through all your nice words. Thank you very much for this amazing feedback regarding your recent stay at Mercure Vienna First. It was a true pleasure to welcome you to our hotel and it is great how much you enjoyed your time with us. That you call us the best Mercure you have ever been makes us more than happy. Please do not hesitate to contact us for your future visits. Kind regards from beautiful Vienna Kerstin Allabauer Front Office Assistant Manager

Excelente

Antonio L. Parejas - 16/09/2018 Comentarios confirmados ALL

Muy buena, respetuoso el trato y con personal amable. Dispuesto siempre a dar las informaciones necesarias

Dear Mr. l., We very much appreciate your comments regarding your stay at the Hotel Mercure Vienna First. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katharina Moustakas Front Office Manager ´ Mercure Vienna First

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