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Mercure Warragul 4 stars

Customer review rating 4.6/5 2,971 reviews

ALLSAFE approved hotel

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Mercure Warragul
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Hotel extras

  • Ideally situated in the Warragul CBD

  • Complimentary Undercover Parking

  • Complimentary Gym Access

  • Modern Event Spaces

  • Privilege King Spa Rooms

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Warragul

23 Mason Street
3820 warragul
australia

Tel: +61356183500

Fax: (+61)3/56183599

Check-in from 14h00

Check out up to 11h00

  • By plane

    TULLARMARINE At 130km / 80 miles - Shuttle paying

  • By train

    WARRAGUL STATION At 0km / 0 miles

  • By train

    WARRAGUL STATION At 0km / 0 miles

GPS :-38.162985, 145.933241

Hotel services

NEWMASON EAT DRINK RELAX

Newmason Eat Drink Relax Bistro is a part of the Mercure Warragul complex. It offers breakfast, full bistro dining and woodfired pizzas. Alfresco dining, function room and TAB facilities are also available. Accor Member benefits are not available.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Snack and beverage machine
    • Snack and beverage machine
  • Breakfast
    • Breakfast à la carte
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 2 Meeting rooms
  • Business Center
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 47 rooms
    • 3 rooms for people with reduced mobility
    • No family room
    • 5 connecting rooms
    • 48 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Express check-out
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • MEL Additional charge
    • TULLARMARINE Additional charge
  • Mercure Warragul
    • On site
Well-being
  • Snap Fitness Warragul
    • On site

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum capacity: 45 people

Find out more

Our guest reviews for
Mercure Warragul

100% genuine reviews from our guests

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ALL Rating 4.6/5

2,971 reviews

TripAdvisor Rating 4.5/5

194 reviews

Easy web checkin & contact free checkout ✅

Customer review rating 4.5/5

Pq Business - 21/10/2021 Confirmed reviews ALL

Checking in via the web was easy & straight forward. Left early & used the early checkout box to drop off the ‘keys’ Received a tax invoice via email. Great service, thank you!

Great stay

Customer review rating 5.0/5

Kim Business - 19/10/2021 Confirmed reviews ALL

Quiet, clean and helpful staff. Have stayed twice for business and found both very pleasant. Would recommend and stay again.

Service was excellent, great location, very relaxed atmosphere

Customer review rating 5.0/5

Olga B. Business - 14/10/2021 Confirmed reviews ALL

I thoroughly enjoyed my stay at Mercure Warrigal, it was very clean, convenient, relaxed and with great service by Jessica at reception

Very convenient and central

Customer review rating 4.0/5

Sally Families - 13/10/2021 Confirmed reviews ALL

We use Mercure, as a stopping place to save the early starts for early appointments in Melbourne. We are made to feel welcome-staff friendly Room clean. Close to shops. And my granddaughters, love staying- makes them feel special

Comfortable stay

Customer review rating 5.0/5

Greg B. Couples - 10/10/2021 Confirmed reviews ALL

Two day stay. Rooms very spacious and comfortable. Very friendly and helpful staff. Hotel very central to CBD.

Location

Customer review rating 5.0/5

Anonymous Solo - 07/10/2021 Confirmed reviews ALL

Suited the purpose of my needs

great location very nice apperance clean and modern

Customer review rating 5.0/5

Peter G. Couples - 06/10/2021 Confirmed reviews ALL

great phone conversation with anna then met her in person great personality and people skills she was a gem to talk to and could not do enough for me thanks anna,room was top notch bed was cloud nine not a thing i could say i was not happy with will stay at mecure warragul again when i go down

Nice stay, easy to find in the middle of the town

Customer review rating 4.5/5

Chris O. Couples - 05/10/2021 Confirmed reviews ALL

Very quite, unfortunately a not everything open due to Covid-19.

Safe and comfortable

Customer review rating 5.0/5

Anita Couples - 01/10/2021 Confirmed reviews ALL

Checkin was efficient and welcoming. Careful explanation of parking facility, under the building, and ease of access and egress. Call reception for any extra requirements(none were needed but good to have it mentioned) as we were in town for a medical procedure and our thoughts were obviously on the forthcoming operation.

Quiet rooms, Great Bed

Customer review rating 4.5/5

Kyle Business - 27/09/2021 Confirmed reviews ALL

I have begun to regularly stay at Warragul Mercure and have found the rooms to very clean and tidy. The beds are very comfortable. The staff are always very polite and helpful and very quick to respond to emails.

Dear Kyle L., Thank you for taking the time to review Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Great location

Customer review rating 4.5/5

Alison H. Couples - 24/09/2021 Confirmed reviews ALL

Catching up with friends but not allowed to stay with them so your motel was their suggestion. Easy for parking and then locating CBD, coffee and easy access to on site meals, either there or in-room service. Only issue was water on the floor from open style shower which was then a bit slippery.

Dear Alison H., Thank you for taking the time to review Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

The perfect quick escape

Customer review rating 4.5/5

Laura M. Couples - 21/09/2021 Confirmed reviews ALL

Staff were so helpful in setting up our room to surprise my husband for his birthday. We got a great rate for the room with view of the town and managed to get the well needed rest we sought after. It was a really nice stay.

Dear Laura M., Thank you for taking the time to review Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Comfortable Stay

Customer review rating 4.0/5

Tracie P. Couples - 19/09/2021 Confirmed reviews ALL

Very clean well appointed rooms

Dear Tracie P., Thank you for taking the time to review Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Very comfortable and clean

Customer review rating 4.0/5

John Couples - 19/09/2021 Confirmed reviews ALL

Friendly reception and well appointed rooms.

Dear John J., Thank you for taking the time to review Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Nice and quiet, very comfortable bed

Customer review rating 3.0/5

David Couples - 19/09/2021 Confirmed reviews ALL

It would have been a 10 out 10 if I hadn’t been charged for mini bar use, I was asked at checkout if the mini bar had been used. While my answer was no, I was still charged $3.55 and another credit card surcharge as well. I tried to call the reception at 3:55 pm on checkout day to question the incorrect charge and was told by a contractor that the Warragul staff seemed to have left for the day. Not that impressed really David

Modern facilities

Customer review rating 4.5/5

Nick Business - 18/09/2021 Confirmed reviews ALL

Stayed here for work - very convenient and located in town

Dear Nick C., Thank you for taking the time to review Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Always receive a great welcome.

Customer review rating 5.0/5

Kim W. Business - 14/09/2021 Confirmed reviews ALL

Friendly staff , always happy to come back. Anna is an extremely approachable General Manager.

Dear Kim W., We very much appreciate your comments regarding your stay at the Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Warm regards, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Well located

Customer review rating 5.0/5

Daniel K. Business - 10/09/2021 Confirmed reviews ALL

I have been staying at this motel for sometime off and on the location and wonderfull staff make my stay very comfortable I would like to take this opportunity to thank the staff at Warragul for there professional attitude and kindness through this very difficult time we are all in I would highly recommend this motel to friends and family

Dear Daniel K., Thank you for taking the time to review Mercure Warragul. It is always a pleasure to receive positive feedback. I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to welcome you back in the near future. Warm regards, Anna Coffey General Manager Mercure Warragul ________________________________________ 23 Mason St Warragul VIC 3820 ________________________________________ T +61 (0) 3 … F +61 (0) 3 … E-mail : gm… mercurewarragul.com.au mercure.com | accorhotels.com Information in this email including any attachment ('email') is confidential, may be privileged and is intended solely for the addressee. Unauthorised recipients are requested to preserve the confidentiality of this email, advise the sender immediately of any error in transmission, and then delete the email from the recipient's mailbox without making copies. Any disclosure, copying, distribution or action taken, or omitted to be taken, in reliance upon the contents of this email by unauthorised recipients is prohibited and may be unlawful.

Great location and very comfortable

TripAdvisor rating 5.0/5

GarryAdler 14/12/2020 TripAdvisor review

Very friendly and helpful staff. The room has space and the beds were very comfortable. Bathroom and shower was great. The hotel is located in a very central location and is close to shops, cinemas and restaurants.

Room Cleanliness

TripAdvisor rating 3.0/5

Jeff P Solo travel - 12/08/2019 TripAdvisor review

I requested my room be made up on one day and all they did was change one towel. No bed made, no general tidy. Really not good enough. I had pulled my bed up before I left for the day and it was exactly the same when I returned. For the money I paid per night I would expect better service

Hello "Jeff P", Thank you very much for your feedback! While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Thank you again for helping us improve & we hope to welcome you back in Warragul! Very warm regards, Vic Pahwa General Manager 03 5618 3500

Our most recent 20 reviews

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