Mama Shelter Paris East bintang 2

Catatan tamu Avis (Peringkat ALL) 4.2/5 1.853 ulasan

Jaminan Harga
Terbaik
Mama Shelter Paris East - Image 1
Mama Shelter Paris East - Image 2
Mama Shelter Paris East - Image 3
Mama Shelter Paris East - Image 4
109 Rue De Bagnolet, 75020 PARIS, Prancis

Deskripsi

Keistimewaan hotel

  • Mama bersejarah, yang pertama dibuka

  • Desain ceria nan penuh warna

  • Rooftop nyaman

  • Pizzeria di lantai dasar

  • Tersedia 3 studio (ruang konferensi)

Akomodasi kami

Take advantage of our Flight + Hotel offers

Discover
Discover

Lokasi hotel

Mama Shelter Paris East

109 Rue De Bagnolet
75020 PARIS
Prancis

GPS:48.859735, 2.402793

Telepon
Fax +33 1 43 48 48 49

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.2/5  1.853 ulasan

Peringkat TripAdvisor  4.0/5  2.424 ulasan

Great customer service and a spectacular hotel experience in Paris

Catatan Tripadvisor 5.0/5

kajelks Ulasan TripAdvisor tersertifikasi

I'd like to give Laëtitia MASMONDET Assistant Front Office Manager MAMA SHELTER PARIS EAST a huge shout out for fantastic customer service. Her attention to our needs was impressive. Mama Shelter Paris East is a hidden gem in the 20th arrondissement and our go to spot. They are friendly and the pillows and bed are fantastic as jet lag kicks in. The breakfast in the morning is absolutely a highlight.

Hello! Wow, thank you so much for the kind words! We’re so happy to hear that your experience at Mama Shelter Paris East was exceptional, and we’ll be sure to pass along your special shout-out to Laëtitia! We’re also glad to hear you enjoyed the comfy beds and the breakfast – we know how important it is to start the day right, especially after a long flight. It’s fantastic to have you as part of the Mama family, and we can’t wait to welcome you back for your next visit to Paris! Thanks again for sharing your experience. Until next time! ✨💫 MAMA LOVES YOU

Style over substance

Catatan Tripadvisor 2.0/5

Alice I Ulasan TripAdvisor tersertifikasi

Stayed here for the second time, and it’s totally changed- really disappointing experience that was meant to be for a celebratory birthday weekend. Now feels like it’s style over substance and the focus is on the restaurant and bar at the weekend rather than the hotel. Long wait to check in and only one flustered staff member left to deal with a really long queue including people complaining. A really poor breakfast experience with no free tables, no plates, bowls and limited food. On the first day I had cereal out of a glass as there were no bowls and then was told there wasn’t a single spoon, as they were all in the dishwasher. It seemed really short staffed with staff who couldn’t keep up with the number of people at breakfast. I understand it sometimes get busy but the hotel should be able to run at capacity. I Recommend going to one of the local places instead for better value, and better coffee. Poorly stocked room- needs a kettle if you have to wait fifteen minutes for a coffee at breakfast. Hanging light broken and on the floor leading to a dimly lit space. Comfy bed though which was the one plus. The roof bar which was meant to be a highlight wasn’t great. No music, the furniture was very wet and the service was extremely slow considering we were only one of three tables there. Staff too busy chatting and on their phones to take our order, telling us to wait. The best thing about the stay was the area. Whilst a bit further away from the centre, lots of really nice cafes and bars near Gambetta and Alexandre Dumas- and great to see a different part of Paris.

Hello, Thank you for taking the time to share your feedback, and we’re truly sorry to hear that your recent stay was disappointing, especially for a special occasion. We understand your frustration, and it’s clear we missed the mark on several aspects of your experience. We take your comments about the check-in process, breakfast service, and room conditions seriously. A long wait at check-in and the issues with breakfast, such as the lack of tables, bowls, and spoons, are absolutely not the standard we aim to provide, and we’ll be looking into these areas to ensure they’re addressed. We understand how important it is for everything to run smoothly, especially during busy times. We also appreciate your feedback about the roof bar and room, and we’ll make sure to investigate these issues. The broken light and the lack of certain amenities are certainly not acceptable, and we will take steps to fix these problems immediately. It’s great to hear that you enjoyed the local area—Gambetta and Alexandre Dumas have some fantastic spots to explore, and we’re glad that was a highlight of your trip. Thank you again for your detailed feedback. We hope you’ll give us another chance to show you the true Mama experience during your next visit. We’re committed to making improvements and ensuring your next stay is much more enjoyable. MAMA LOVES YOU

Great hotel for exploring Paris.

Catatan Tripadvisor 5.0/5

LorxGriff Ulasan TripAdvisor tersertifikasi

Great hotel for a trip to Paris with friends. Staff were friendly and always available. Breakfast was the best I've ever had. Honestly, there was everything you could possibly want. The rooms were clean and as described with very comfortable beds. Restaurant and bar were very busy on Friday and Saturday night so getting served took its time. Tip, get a couple of drinks at a time. Despite the noise downstairs as soon as you leave that area to head up to the rooms you can't hear a thing. Would highly recommend this hotel.

Hello LorxGriff, Thank you so much for the wonderful feedback! 😊 We're thrilled to hear that you had such a great time staying with us and that the staff, breakfast, and rooms made your trip to Paris even better! We also appreciate the tip about the bar – it can definitely get lively on the weekends, but we're glad the rooms offer a peaceful escape once you're ready to rest. We’ll make sure to pass your comments on to our team. Thanks again for the recommendation, and we hope to welcome you back next time you’re in Paris! 🍸✨ MAMA LOVES YOU

Very sad breakfast experience

Catatan Tripadvisor 2.0/5

P2661SHsamw Friends getaway - Ulasan TripAdvisor tersertifikasi

Many years already coming to mama shelter but this time was very disappointing. The once amazing breakfast was replaced by a very sad version: no eggs to boil, no orange juice machine anymore,… but worst of all: all tables were dirty and used, nobody was cleaning them. The breakfast was empty, people were waiting at every booth: No bread, no warm dishes, no coffee.. all was empty. No clean plates and bowl available as well. After asking a few times (the one person that was there behind the bar said: my colleague will bring it. Waiting another 10m and 10 (only) came and were placed next to the hot buffet (which was empty). This was at 10h. Everybody was complaining, people were waiting to have a table being cleaned. Terrible. This is not the service you accept. Sorry but it would have been better to eat outside.

Hello! Thanks for taking the time to share your feedback, even though it wasn’t the experience you expected. We’re really sorry your breakfast didn’t meet the high standards you’ve come to enjoy with us. We totally understand your frustration, especially after many visits. The issues with the food, dirty tables, and the wait for service are definitely not up to our usual standards, and we’re addressing them right away to make sure it doesn’t happen again. We really hope you’ll give us another chance to show you the true Mama experience next time. Again, we’re sorry for the disappointing experience, and we appreciate you bringing it to our attention. Looking forward to welcoming you back soon, MAMA LOVES YOU

Ignored after being wrongly overcharged. Still no refund.

Catatan Tripadvisor 1.0/5

TonyFarhadMussonCoop Ulasan TripAdvisor tersertifikasi

We stayed here with family (Cooper family, 16-18 September) in September. We prepaid. The hotel wrongly charged us again on departure. I’ve been writing several times and have been completely ignored. We were served by Nawal. We have written to Miriam Arpinon, Zohra Atek, and the manager - as Nawal suggested. We have still not received the correct refund - as explained in our emails and even though we have sent evidence we are being ignored. We request a reply and some compensation please.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 424 ulasan 7.4/10 Lokasi
  • 1.131 ulasan 5.9/10 Kamar
  • 1.235 ulasan 7.9/10 Pelayanan
  • 13 ulasan 7.4/10 Internet
  • 676 ulasan 7.7/10 Makanan
  • 602 ulasan 9/10 Suasana
  • 564 ulasan 6.1/10 Kenyamanan
  • 562 ulasan 8.9/10 Sarapan

Diberdayakan oleh Trustyou

Properti kami yang lain di sekitar

Semua hotel kami di Paris

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.